Novotel Caen Cote De Nacre4.0 out of 5.0
Recent guest reviews
Very friendly staff throughout the hotel including the wonderful cleaners. Gave us lots of support even though we couldn't speak french. I thought that for a family of three it was excellent value....
The hotel was nice and clean. We went with our two kids and my cousins. The hotel was a short taxi ride from the ferry. The location was not easy to access for travelers. The hotel is a stand alone and not really near the city center or anything within walking distance. The staff was friendly and tried to be helpful. The breakfast was included and good for us. They did offer gluten free items for me which is a bonus, but the language barrier made it hard for them to understand me, even though I asked in French! By the second day they knew what I needed before asking. It was very kid friendly and a good experience overall. I would say to do research before on restaurants, especially because they open for dinner quite late in France overall and that is hard with children in tow.
A comfortable, clean modern hotel - professional staff - decent food in the restaurant - a very good base to explore the D Day coastline from or before heading off south through France - special mention for the front-of-house guy in the restaurant - very professional, charming and a credit to the hotel.
The hotel is very well located, close to the main attractions such as the Memorial Museum. It is very clean and well kept, service was very good with a good selection for breakfast available. The Staff also was very friendly and helpful. As areas of improvement, the wifi is very slow. Address is a bit confusing and the sat navs can get lost leading you to the next number which in this case is not next to the hotel but at the opposite side of the road.
Hotels like this are difficult to rate as, for us, they typically serve purely as a place to get a few hours sleep before something else. So, to see this in the same context as something like a spa hotel, or resort hotel, isn't really comparing the same thing. It's a bit like comparing apples to oranges, yes, they're both fruit and you could say they share features, but they're not the same thing. I add preface by way of clarifying my 'Excellent' review. We needed a hotel, near the port, for one night after a long drive and before an early ferry crossing. It ticked all our boxes. We needed secure parking; easy to get to from the south of France; easy to get to the port; comfy beds for four and bonus points for having a place to sit (that's not a car or a bedroom) and a bar/restaurant. The hotel itself offered everything we needed. It was clean and the staff friendly, despite the time of night we arrived. It's not a fancy country-house hotel, but nor does it pretend to be, so, for what we wanted it was excellent.
We had been looking forward to our stopover here and the chance to relax and enjoy a nice meal en route for home. The restaurant was not busy but the staff seemed to panic and mix up orders. Our two kids meals arrived but without their accompanying chips- when I asked I was met with a shrug and a " didn't they arrive?". One child's dessert arrived well before the rest of our party - then the other child received what was clearly an adult dessert and then we had to ask- and wait- for the last adult dessert which came well after everyone else had finished. In the morning breakfast thankfully was self service but the scrambled eggs tasted beyond bizarre and the mini sausages were completely undercooked. As my husband is a caterer I always trust him as to whether something is safe to eat- the sausages received an emphatic "no". I told the manager who did go and cook us some more although he maintained they were cooked to start off with although he did come and check if we were happy - which is better customer service than the other staff had shown. Having said this the rooms were clean and comfortable and the reception staff pleasant. However I expect more from Novotel.
We stayed one night on our way elsewhere. Problem with the hot water was quickly resolved. WiFi didn't work in room. Poolside was families territory with lots of children in pool so we didn't go for a swim. It's a stiff but pleasant walk into Caen. If you have children and need somewhere reliable to stay it's a perfectly reasonable proposition. It was for us, whisper it, a teeny bit bland.
Great relaxing stop over family with dog. Grounds around hotel good to exercise dog for a short walk. Had room service but was a little slow but good food. Attentive friendly staff. Great breakfast with lots of choice.
Its a bit out of the way however cabs are relativly cheap and there are some great sites nearby. I would stay here again in a instant. There is a great place to eat across the highway, so dont forget to look bothways.. Breakfast in the morning at this place is awesome. i dupplied my day adventures with fruit and other goodies i was able to fit in my pocket..
2 night stop over, hotel clean, spacious with friendly staff. The hotel and our room looked to be recently renovated with the location perfect to Caen for us and easy to find. Only down point was the drinks we're expensive but this is pretty standard in hotels. We would use again, thank you.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Within a short walk of Caen University Hospital, Novotel Caen Cote De Nacre is within a mile (2 km) of University of Caen Normandy. This 126-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. Located centrally in Caen, it's also near Faculty of Pharmaceutical Sciences of Caen and Caen Castle.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 9:30 AM.
All of Novotel Caen Cote De Nacre's 126 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and free newspapers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include free bottled water, safes, and phones.
Guests of Novotel Caen Cote De Nacre enjoy an outdoor pool, free WiFi in public areas, and 6 meeting rooms. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a seasonal outdoor pool, a computer station, and a library.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 53 reviews