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Hôtel Mercure Lisieux Normandie

3.0 out of 5.0

Recent guest reviews

The hotel has been refurbished since my last visit,We stayed in the suite on the 2nd floor, The rooms were clean,the only issues was the pressure of the shower, The staff were very polite and helpful. great hotel with plenty of parking,

We visited this hotel as part of a coach trip visiting various places of interest nearby. Our bedroom on the first floor was bright, spacious and clean. It had a comfy bed, plenty of storage space and a good bathroom with walk-in shower. Despite the busy roads nearby it was also quiet. Plenty of good stuff on offer at the breakfast buffet, though the scrambled eggs ran out on two mornings. Dinner was a disappointment, as although a good buffet of salad and starter items was available the hot main courses on offer to our group were not of a good standard. It was hard to know exactly what some of them were - a few labels might have helped! There was ample choice for dessert and plenty of Normandy cheese to try. The wines on offer were more expensive than I expected. The staff on duty in the bar did not know how to make the Martini cocktail that was advertised as being available.

Comfortable room and bed and reasonably quiet at night. Breakfast was buffet style and fine, ate dinner first night in hotel and all were unimpressed at cost and quality. All in all ok to crash but don't pay too much

The photographer who took the snaps for this hotel deserves credit as they optimise what you see before you get there!! It's on the corner of lisieux in no man'a land near a busy industrial estate and has a bit of a travel tavern feel inside. The rooms are comfortably appointed and a good size; ours had an internal door to muffle more of the sound further between the bathroom which was a nice touch. They are however a bit tired inside and worse, the hallways are very dark and glum looking. Could definitely do with a lick of paint. The dinner and breakfast options are very good however. They offer a buffet as a starter which honestly is everything you could ever want as a main meal which you can twin with a buffet dessert that is really very reasonable. Breakfast too is plentiful. Resources inside in terms of games etc. Are a bit limited but there are a couple of pool tables. There is a pool but it is both small and uninviting. Biggest bugbear for us was that the previous room occupants were smoking out of the window in the loosest sense of the word and hence our room stank of cigarette smoke. They were full so couldn't / wouldn't move us which was a shame but we were just stopping on the way through so no major disaster.

Used to pass by this hotel on the way to our holiday Gite in Le Mésnil Imbert, but this time we were just passing through to pick up some Cider, pommeau, Poiré and Calvados. Excellent hotel, very attentive staff. Hotel rooms were air conditioned and there is an excellent, if small outdoor pool to cool of in. Good secure parking available on site. I would certainly recommend this hotel to anyone requiring a stay in Lisieux or the surrounding area.

I stayed four nights as part of a pensioners' coach party. My room was clean and had a good supply of toiletries and provided me with sound sleeping. The seating and lounge in the general area were comfortable and allowed friends to get together for drinks and chat. Wifi was good in this area, but slow in my room. There was an adequate choice for breakfast and the food satisfied me. However, there was no menu choice for dinner and portions were small; service was poor: women at my table were not served first, plates and glasses were removed before some had finished, and it took a long time to offer alternatives to some with special dietary needs, e.g. diabetes. On arrival no ones key cards worked: they needed reprogramming. There was no safe in my room and when I requested to use one in reception, I was told that the manager would be away for a few days and that I would be unable to retrieve my items. I reported that the TV remote and the refrigerator in my room did not work; only the remote was repaired.

After arriving late we booked in, the room was clean but very warm, as the room was on the ground floor as the rooms on the upper floors have aircon.There is a kettle with tea and coffee, bathroom is a good size and clean, the bed was very comfortable,there is a hypermarket within walking distance, the breakfast and evening meal was good drink prices were a little expensive, all in all I would recommend this hotel.It even has an outdoor swimming pool.

We were a group of 80 traveling to Normandy and had a wonderful stay at the Mercure hotel. It is very clean and the meals were excellent. What sets it apart is the service though. One of our students left his passport at the hotel and the hotel went above and beyond to help us. Highly recommended.

We have used this hotel many times over the last twenty years and found it to be a very friendly and accommodating hotel. We particular like the buffet arrangements. The staff have changed over time but the attention and friendliness have remained at a very high standard.

We stayed here for one night as a family en-route to the Le Havre ferry. The staff were very efficient and customer-oriented, a pleasure to be served well. The room and food were good value for money, and the informal set-up of the dining and reception areas worked well for us.

Route de Paris Lisieux Calvados

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Hôtel Mercure Lisieux Normandie places you within 2 miles (3 km) of Robert Bisson Hospital and Sainte-Therese Basilica. This 69-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. Lisieux Cathedral is also 1.7 mi (2.7 km) from this Lisieux hotel.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6 AM to 11 AM.


Rooms

Hôtel Mercure Lisieux Normandie's 69 air-conditioned rooms provide minibars, coffee makers, and phones. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Hair dryers and desks are also standard.


Property features

Hôtel Mercure Lisieux Normandie features an outdoor pool, free WiFi in public areas, and 4 meeting rooms. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include free newspapers, a terrace, and laundry facilities.

Room options

Standard Room

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

56.0% of guests recommend this hotel

Total of 300 reviews