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Hôtel Mercure Lisieux Normandie

3.0 out of 5.0

Recent guest reviews

I stayed four nights as part of a pensioners' coach party. My room was clean and had a good supply of toiletries and provided me with sound sleeping. The seating and lounge in the general area were comfortable and allowed friends to get together for drinks and chat. Wifi was good in this area, but slow in my room. There was an adequate choice for breakfast and the food satisfied me. However, there was no menu choice for dinner and portions were small; service was poor: women at my table were not served first, plates and glasses were removed before some had finished, and it took a long time to offer alternatives to some with special dietary needs, e.g. diabetes. On arrival no ones key cards worked: they needed reprogramming. There was no safe in my room and when I requested to use one in reception, I was told that the manager would be away for a few days and that I would be unable to retrieve my items. I reported that the TV remote and the refrigerator in my room did not work; only the remote was repaired.

After arriving late we booked in, the room was clean but very warm, as the room was on the ground floor as the rooms on the upper floors have aircon.There is a kettle with tea and coffee, bathroom is a good size and clean, the bed was very comfortable,there is a hypermarket within walking distance, the breakfast and evening meal was good drink prices were a little expensive, all in all I would recommend this hotel.It even has an outdoor swimming pool.

We were a group of 80 traveling to Normandy and had a wonderful stay at the Mercure hotel. It is very clean and the meals were excellent. What sets it apart is the service though. One of our students left his passport at the hotel and the hotel went above and beyond to help us. Highly recommended.

We have used this hotel many times over the last twenty years and found it to be a very friendly and accommodating hotel. We particular like the buffet arrangements. The staff have changed over time but the attention and friendliness have remained at a very high standard.

We stayed here for one night as a family en-route to the Le Havre ferry. The staff were very efficient and customer-oriented, a pleasure to be served well. The room and food were good value for money, and the informal set-up of the dining and reception areas worked well for us.

We arrived mid afternoon after a leisurely drive from Mont Saint Michel through the rolling countryside. Thehotel was a great place to spend the night and their restaurant provided a wonderful dinner for us. The room they assigned us was on the second floor but when we tried the electronic key the room would not open. We then went back to the helpful reception fellow and got another which also failed to open the door so then we were automatically upgraded to a two bedroom apartment on the same floor. The room was, well roomy, and the decor was more subdued than the general areas of the hotel, which were a little garish to be honest. It was a comfortable place to stay for the night and their food for dinner and breakfast was first class.

We did a Crusader coach tour and stayed at The Mercure Hotel in Lisieux as how base, with a day at Monet's house and garden, a day on the coast visiting Honfleur, and Deauville, and a day in Rouen. We were unsure if The Mercure was going to be ok, having stayed at The mercure in Norwich, and was very disappointed. But no real complaints, the room was very clean, the breakfast and evening meals were very good, Most of the staff were pleasant and friendly, the only reason I give it 4 and not 5 , would be two of the waitress and waiter the younger ones looked so unhappy, never smiling , and got the wrong approach.Overall a good few days away thank you.

Modern chain of hotels. We arrived and key issuing quick. When the four of us who had booked togther we went down to evening meal to be told there were four tables for our tour party and everone else sat down and we tried to sit at a free table for 4 we were not very rudely that we had to fill in the gaps. I on one table, my wife on another table and our two friends on another. The driver tried to help but was sent away. All other tables were unoccupied all night. It was like being at school. Actually on positive side the food was very good with self service and buffet starters and choice 2 main courses which did not run out. You had to go up to the bar to get wine to drink with meal service very slow and young femail staff not interested. Very small glasses 125ML and only half filled. Later in week some males were serving, quick and glasses filled. Bedrooms on 2nd floor very hot at night, air conditioning too noisy. I suspect coach people pay little. Supermarket 10 walk away (L'Clereq).

The location was out of town on the edge of a shopping complex. The food which was self service was acceptable with a meat and fish dish each night. The service was rushed with waiting staff taking plates as soon as they could. At one time I told them 'NON' firmly which they understood. The room was in the eaves with a sloping ceiling which made part of the room unuseable to me. Probably because of the fact that I was on a party booking the staff did not want to credit my Mercure's membership card with any points during my stay.

Got lost in Normandy ,needed a place to stay found this hotel . Easy to get a room late in the evening .Room fair size clean and tidy ,typical style traveling hotel. Staff very friendly and helpfull.Did not have any food so cannot rate them for evening food.No charge for coffee in the morning . Will use this hotel when traveling in the area in future

Route de Paris Lisieux Calvados

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Hôtel Mercure Lisieux Normandie places you within 2 miles (3 km) of Robert Bisson Hospital and Sainte-Therese Basilica. This 69-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. Also near this Lisieux hotel are Lisieux Cathedral and Les Buissonnets House of St Teresa.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 11 AM.


Rooms

Hôtel Mercure Lisieux Normandie's 69 air-conditioned rooms provide minibars, coffee makers, and phones. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Hair dryers and desks are also standard.


Property features

Hôtel Mercure Lisieux Normandie features an outdoor pool, free WiFi in public areas, and 4 meeting rooms. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a seasonal outdoor pool, free newspapers, and a terrace.

Room options

Standard Room, 2 Twin Beds

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

56% of guests recommend this hotel

Total of 264 reviews