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The Hotel Cairns

4.0 out of 5.0

Recent guest reviews

The staff couldn't have been nicer, arranged for a shower before we went to the airport. Some of the facilities are dated, but clean and nice.

I was fooled by the pictures. Not nearly a 4 star hotel. First room the air didn't work and toilet ran all night. Second night they doubled the charges for the room. Not at all worth $240 for one night. 'Included' breakfast was at the Asian restaurant and was not worth $10 per person. Old and outdated. 'Close to the beach' is a loose wording. There isn't a beach like you think of a beach. It's two blocks away and is only a bag of water with no waves and no beach.

Staff made the stay very pleasant. Very convenient access to the the water, restaurants and the wharf.

This hotel was very clean however the sheets smelled so medicinal like they used hospital grade chemicals. The rooms are uninviting and not cozy at all. The poolside was beautiful and secluded feeling despite being on the main road in Cairns. We had breakfast at the restaurant which was included and pretty good.

Good location, Air Conditioning is not cold at all, Internet is very poor. Most of the time does not work.

The bed was nice. The shower head was also nice. Some of the ceramic/tile work is chipping and peeling. So, it's not 100%. The front desk clerk was nice enough. But that was the only hotel staff I ever saw? 2 people. But, it was still fine for two nights sleep. If you're coming to be pampered or for a romantic get away, I'd say look elsewhere.

This hotel was very nice. The rooms aren't luxurious, but they were perfectly fine. The wi-fi could be spotty at times but worked well for the most part. The breakfast was also very nice.

The hotel was comfortable but was showing some age. The WIFI was spotty at best which cause frustrations. Hotel is close to the waterfront and all the activities associated with Cairns. The Breakfast was good and got out early 20 year old boys out of bed. Hotel staff was friendly. Nice place but not 4 star.

The hotel is located near the Esplanade where there's numberous restaurants and shops. The staff were helpful for booking tours and recommendations for shopping. However, the room was dated. The both lavatory faucets (hot & cold) were leaking. .

The hotel was very close to esplanade. Easy access. Staff very friendly and helpful. I have no complaints. Carns itself was beautiful!! The bats are awesome to watch hanging in the trees!

Excellent value for the money. I travel through Cairns often for business and this is one of two hotels in town that I've found have the best value for the money. And the free wifi is a nice perk.

The room was good nothing fancy but clean with internet and an air conditioner that you can control the temperature and fan speed. Other motels I have stayed in Cairns the A/C is pre-set with temp. and fan speed and you can do nothing about changing the setting. It is either all or nothing. Good location within easy walking distant to downtown.

Cnr Abbott And Florence Street Cairns QLD

Located in Cairns Central Business District, The Hotel Cairns is within a few miles (5 km) of popular sights such as Centenary Lakes Botanic Gardens and Mount Whitfield Conservation Park. This 4-star hotel has 92 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour fitness center. It's in central Cairns and also a short walk from St Monica's Cathedral and Center of Contemporary Arts.


This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6 AM to 9:30 AM.


All of The Hotel Cairns's 92 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and ceiling fans. Guests can expect to find free WiFi and 28-inch flat-screen TVs with cable channels and DVD players. Beds sport premium bedding. Phones, ironing boards, and desks are also available.

Property features

At The Hotel Cairns, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 7 meeting rooms, a conference center, and a business center.

Room options

Suite, 1 King Bed, Tower

King 1 | Sleeps 2

Plantation Room

King 1 | Twin 2 | Sleeps 2

Deluxe Room, Tower

Queen 1 | Sleeps 4