Tarthes Hotel4.0 out of 5.0
Recent guest reviews
Let's start with the town of Guspini...one of the most uninspiring places I've ever been, the centre of nowhere, no decent restaurants apart from the hotel, seems the town is completely closed on Sunday from midday, no interesting shops and if you enjoy a run like I do.... nowhere to go, not even a park! Do not come here unless you have hired a car or with a group. Cyclists abound as it's one part of the island that is flat. The only plus in the location was there was a very large supermarket next to the hotel. The hotel itself...its a beautiful building, set in very nice gardens, well laid out with a big pool and a very good poolside bar. the staff at reception are friendly and helpful about the immediate vicinity but they keep no tourist information or leaflets in English, and not that much in Italian, so take your guide book. You could use Google but the internet free connection in the bedrooms was extremely poor which meant you had to keep returning to reception. The room was supposed to be a luxury twin but by any standards it was fairly basic. Not even a picture on the walls. It was clean, comfortable, had a small fridge, a hair dryer and a safe, but not luxury. The floor looked as though it hadn't had a good polish in many years. The room had plenty of sockets which many more modern hotels don't have. The bathroom was large and modern, toiletries, nice but a little strange having a notice asking you not to waste the soap! Breakfast was plentiful but the room quite small and half was open to the elements. A couple of mornings when there were tour groups it was completely chaotic. Bowls cutlery and coffee frequently ran out. The restaurant was excellent, the food and service very good and not expensive. We went twice. Though partly because there was no alternative! Our package included a half hour massage in the small space which was lovely. Overall, a nice hotel with very nice staff, could do "luxury" rooms a bit better, in the middle of totally the wrong place.
Friendly staff, laid back hotel, built to high quality standards (in 2004), however unfortunately a little dated by now, and clearly saving money, minimum number of staff who seem to be working at all stations at all time, last renovation some time ago, pool not clean, pool chairs and other outside furniture in bad shape, also other details showing that there is noone looking at detail anymore. Breakfast was disappointing, restaurant too expensive for what it was. Again nothing against the staff on site, who were very nice. Hotel in need of a makeover in our view, the base is there and good.
We were really excited to get away for the weekend to attend an awards ceremony in a town nearby and were happy to have found this hotel saying it had been awarded best four star hotel in Sardinia. Unfortunately after our arrival, little by little we discovered it was not. Upon our arrival we were offered an upgrade from a classic room to a deluxe, very much appreciated if it weren't for the details. Broken lamp shade (punched in and torn), Tv which only received two channels (one in German and an unknown English channel), no WIFI reception in room, emergency pull cord in the shower completely molded, door hinges to the bathroom crooked and dirty. We arrived at around 8 pm on a Friday evening and were told that the restaurant was open only until 8:30, max 9 pm. We opted to go out for dinner since we had had a fairly long drive there and wanted to relax a bit before going to dinner. The next day we made our way to the pool which is absolutely beautiful! A tropical pool that resembles a beach. We saw signs everywhere that it was FORBIDDEN to bring food or drinks into the hotel or pool area and that you must use the hotel facilities. Well, we would have loved to use the hotel facilities, if there had been any. Pool bar? CLOSED. Restaurant? CLOSED. What were we to do for lunch? Luckly there is a supermarket next to the hotel and we were able to buy some things there to make a salad and a sandwich. We made these things present at check out an were offered a small discount, but we weren't looking for a small discount. We were looking for “ the best four star hotel in Sardinia”. I would not recommend staying here. Not worth what you're paying, even if given a small discount. If I am paying the standard price, I expect the services listed on the website. If one is not able to offer those services, I think it should be at least mentioned that some services may not be available during certain times of the year. Maintenance needs to be done regularly to keep the four star standard.
Lovely hotel, very relaxing. Bedrooms quiet, spacious and clean with complimentary toilets replaced daily. Breakfast was plentiful with inside or outside dining. Pool area lovely and clean with plenty of space. On numerous occasions we were the only ones around pool. Food in hotel restaurant very good, again you can choose to dine inside or out. Lots of people using this hotel found it an ideal base to explore the island. All staff were very helpful and friendly.
When we originally looked at this hotel it looked great and we were promised a good restaurant with it. And it must be said, the lay-out of the place was great. The location is peacefull and spacious. The rooms were well equipped. But I don't know if it was because it was the after-season, but the place was clearly understaffed. There was no-one at the bar (the receptionist had to do that) and although the pool was to be open from 10 AM, there was no service there until somewhere between 12 and 2. Also the breakfast was below the advertized standard, partly due to understaffing. The restaurant had a god menu and the food served was good, but again the place was understaffed. At some point again the receptionist had to step in after a lot of people were waiting too long to get served. The restaurant prices were more above average then the food. What dissapointed us most was the lack of attention given to details. For example there was a terrace nex to our room. But the chairs there were worn down (as they were all through the place, deterriorated by the wheather) and the state of the painting of the building and windows was simply bad. All in all a place with lots of potential, but it needs attention
This place was clearly once a top boutique hotel, worthy of a number of awards and top rankings in the late '00s. Sadly it has lost its edge as a result of underinvestment and a lack of attention to detail. The appearance of a newly built supermarket and building sites nearby hasn't helped, but is not on its own a huge problem. The pros: - Great pool, conferring a sense of luxury. A great place to relax. - Nice building and grounds - huge garden. Very clean. - Pleasant and discreet staff, speaking Italian as well as excellent English. Some speak French etc. - Location <1hr drive from all the Costa Verde beaches. Nice drives through the mountains with great scenery. - Well-appointed rooms and high spec bathrooms (despite some caveats below). The cons: - Lack of information given to guests on arrival. Desk staff should offer a minimum of information: how to get to the pool, towels, breakfast location and times, spa and other facilities. It's hard to sell extras if guests don't know about them! - Maintenance isn't great, and this is a shame. Rotting bathroom door frame, faulty AC, dirty exterior walls and outdoor furniture should be really easy to fix / replace / paint if the hotel is serious about keeping up its polished looks. - Minibar not stocked properly, and only plastic tumblers to drink from in the rooms. - Wifi not available in the rooms. - The restaurant food is not of high quality, despite a nice space and service. A shorter menu focused on fresh, authentic local food would be better than the tasteless tomatoes and bland pastas we tasted. - Breakfast is chaotic and of poor quality (insufficient tables, Nescafé in a jug, store-bought cakes and out-of-season fruit). They should serve breakfast later than 10am to avoid the last-minute rush. People want to sleep on vacation! - More could be done to contain noisy families and provide a boutique hotel setting for couples. E.g. allow adults only by the pool in the evening and serve cocktails there; put big torches or candles in the restaurant courtyard to prevent kids running around with footballs during romantic evening meals; provide table football or movies in another room to keep kids entertained. With a professional manager and some modest investment in upkeep and attention to detail this place really could gleam again. In terms of overall value for money: We booked on verychic.com for €124/night for a deluxe double room in August. Fair at this price, but I wouldn't pay more.
The hotel has a lovely pool and surroundings. The rooms are clean and a good size but a bit tired. The TV so instance were old and fuzzy. The bathroom tight for space with 4 of us sharing it! The food at the restaurant was expensive and there are not many restuarants locally. We were not warned about a party that went on until 12.30. With young children it made our stay stressful as there was no escaping it as the windows rattled with the noise. The breakfast is limited with no many healthy options like brown bread or muesli.
I spent few days there, I did not want to leave the place not even to visit close by attractions. Quality of the service was exceptional. Room very clean. Food was amazing, everything locally produced and local chefs. The underground wine cellar is incredible and it was quite an experience. Huge pool into a quiet park. The best place to relax and enjoy the sun.
Where to begin?! First the positive: the staff and the food in the restaurant was great!!! Now to the room: the first thing we noticed was that none of our preferences was being considered (higher floor and one double bed – instead of 2 pushed together twin beds). Our room was on the ground floor and the 2 twin beds that were pushed together had different frames which is usually not a big problem but unfortunately also varied a tiny bit in height of the frame/mattress. There was no other window but the front door (a glass door opening up into the garden). If our room would have been located in a quiet area of the hotel this would not have been an issue. However, we were located next to the stairs so in case you wanted some fresh air, you had to open your front door with people coming from the stairs naturally looking into your room (lack of privacy). Besides that, as mentioned in previous reviews, the room has no decoration whatsoever – bland white walls and just the bed and nightstands. This is of course a personal preference and as such not constituting an uncomfortable stay. What really bothered me, besides the outdated TV and fridge (making cooling noises once an hour for 5 minutes – annoying during the night) which were both inconveniently placed in the middle of the room, was the big water stain on the ceiling, the broken night table and the leaking toilet. While the stain can be overlooked the crack in the glass night stand was really sharp and one could have easily cut oneself when searching in the dark for one’s glasses, book or whatsoever lying on the table (see photo). As for the leaking toilet – after the first usage a puddle of water formed under the toilet coming from behind the wall. We immediately informed the reception and already at this point I was a little disappointed. As a frequent traveler, I can say that most 4 star hotels would have offered a change of room or even a free upgrade. A handyman was instead sent to our room. And although after that no puddle was forming anymore, little streaks of water would still come down the wall behind the toilet whenever you flushed. After talking to the reception one more time we were offered a suite which seemed the only other available room at the time BUT for double the price per night. Not even a discount on the bigger available room was offered – very disappointing. Apart from the toilet problem, the bathroom was well up to the standards of a 4 star hotel. Still we were happy to leave after 2 nights.
We chose the Tarthesh as a comfortable, relaxing retreat and were not disappointed. This is the best hotel I have stayed at in Italy and ranks right up there with my favourite agriturismi and bed and breakfasts too. The approach to the hotel is not immediately promising; on the outskirts of the unexciting town of Guspini and next to a Lidl, arrival is not what you'd call glamorous. Behind the wall of the Tarthesh, however, the verdant grass and foliage is well-looked after and the buildings themselves are nicely designed around various open spaces. We had read reviews that criticised the proximity of the supermarket. Well, our bathroom had probably the "best" view of it you could have and all we saw was a red tile roof. The hotel really does feel nicely isolated from the outside world. The decor is very relaxing. All shades of white, with Moorish accents in the form of wooden doors and lanterns. Facilities are great. The pool area is lovely and big enough to give multiple couples and families space to swim in peace. There is also a nice pool bar serving freshly made sandwiches and bruschetta plus cocktails and other drinks in the afternoon. There are activities offered each day (during our visit my other half enjoyed a free introductory scuba diving lesson in the pool) and a spa. We ate at the restaurant twice and found it to be by a vast margin to be the best of the three places we ate at in Guspini. I'll write more about this in a separate review, but I will say here that the view of the internal courtyard while dining in the evening is an atmospheric experience. Service was very good indeed, friendly and attentive while not being over the top. The only negative point was that the bed was the very hardest I have ever slept on! Even my other half who likes a very firm mattress commented on it. Conclusion? I never really visit the same place twice, but I'm already planning to come here again as the combination of the Costa Verde area and the peace and calm of this hotel is really magical.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 262 reviews