Hotel Hospes Palacio de Arenales & Spa5.0 out of 5.0
Recent guest reviews
We enjoyed our stay at Hospes Palacio de Arenales. We stayed for 6 nights as we traveled through most of Extremadura for day trips. First of all, the staff was fabulous! They couldn’t do enough for us and they were always concerned that everything was OK. If we had any doubt or query, they were very willing to help out. You don’t always get good attention like this at some hotels (even though they’re 5 star hotels!). The breakfast was very good, quite abundant and complete. We were always asked if we wanted an omelette or scrambled eggs with bacon. The breakfast maitre, Francisco, was excellent, always concerned that everything was right. We ate lunch in the dining room one day and both the quality and the service were excellent! I had a lovely wine called Tiara (from Extremadura) and I was told where I could purchase it at a good price. Although the spa was small, it was complete and had everything you would find at other hotel spas. My only complaint would be the internet connection. It was alright for mobiles. (although I often turned it off), but I brought my MacBook and wanted to do some work, but it was impossible to connect to internet. Nonetheless, we were extremely pleased with our experience at Hospes Palacio de Arenales!
A short drive from old town . Very few public spaces in the hotel . Parking is a 5 min walk very windy. Spa ok , towels smell of oil . We took a short massage but the masseuse made it even shorter by coming in 5 mins late and finishing 5 minutes early. Rooms are very clean , but get cold , lack of heating in corridors. No turn down service. Hospes hotel website claim 10% lower than best rate but they actually refuse to do it . We were celebrating our Anniversary hotel did not wish even after knowing. Breakfast is very good.
Stayed here on our way from Santander to Cadiz. The hotel was easy to find as it was just off the motorway. The rooms were lovely and the breakfast very good. Apart from the good choice of continental you could order a cooked breakfast. The staff who were very pleasent gave us a map of Cacares which was a ten minute drive away so it was easy to find parking and walk to the old town for dinner. There didnot seem to be many people dining in the hotel. We would definately return if we passed that way again.
Although it occupies a large area, this property has a relatively small number of guest rooms - giving one the feeling of staying at a hacienda. Contrary to comments by ¨Ícetrotter´ there is nothing typical or landslide about this place. Having stayed at two other Hospes properties I can confirm the quality of rooms and service is exceptional.
The great - size of room, fridge (but better had it not been stocked as a minibar), beautiful architecture and renovation, location - just off the motorway and 5 minutes drive to Caceres. The food was great - one of the best meals that we had had in Spain - although the restaurant was empty. Highly recommend the langoustines and duck - the staff were happy to let our children share a pizza and even rustled up an off menu dessert. Ana - the server - was lovely. Breakfasts great. The good - access to the spa is by timed slots - annoying at first but you then realise that this means that it is never overcrowded. Our children were also allowed in, and loved it - one of the highlights of their holiday. Tried a facial and massage - also very good. Not so good - the hotel seems to be set up to cater for large events and there was a wedding on our second day, which did rather change the ambiance. No coffee maker in the room - a Nespresso machine would have been great. No iron or ironing board in the room and limited TV channels. The bad - the outdoor pool is tiny and freezing cold.
Stayed there with a group of people for 2 days. Nicely redone old cattle farm with all the basic features of a Spanish country hotel. The food was not good but that might be explained by the fact that is was buffet style. Hotel reception had a strange habit of writing down and coping all details from my credit card after I had already paid. I also forgot my passport there and even if they promised to send it to me they still haven't even it has been more than a month since I stayed there.
Place is beautiful, room very, very comfortable and attractive. Gorgeous views. Staff extremely helpful. Pool very relaxing - high-pressure jets and an overhead waterfall great on shoulders. Great location next to Park of Barruecos, which is gorgeous, great hiking - and dozens of nesting cranes. Breakfast a little overpriced, but quite good. Would stay again in a hearbeat.
Booked a night as it was half way ish from Bilbao to Cabanas de Tavira. Arrived at 8.30pm to a warm and very hospitable welcome. The hotel is out of Cacares but that is a good thing to us. We did go into Cacares as the hotel name on the route finder takes you there, however if you use the co ordinates it will send yo to the right location. Our room was spectacular and huge and has everything you need, warm and comfortable and the cat was impressed to say the least. Helpful friendly front of house staff helped us to take everything to our room.Once in we changed into clothes fit for the dining room, rather than scabby driving clothes, to go into dinner. What a fab menu and the dining room was beautiful, large, fabulously appointed with a really lovely gentleman as our waiter. English is not too much of a problem here as the front of house understand and speak it perfectly, with a little help from another diner our waiter understood us well. The food here is divine with perfect wine pairing and really sumptious food and surroundings. My steak was sublime as was husbands huge lamb steak cooked to perfection. We shared a platter of ham and we went to town and had the DX which was so tasty and well worth it at the extra cost. Puddings were absolutely delicious. The wine chosen by the waiter was perfect. This is a serious destination for staying and dining and not overly expensive at all, moreover the attention to detail is the best ever. We were so tired we did not even feel like a drink or two in the wonderful terrace bar, and we went to bed to keep our cat company. Breakfast did not disapoint either, such an array of delicious fayre on offer and the cooked accompaniments were wonderful, my scrambled egg and bacon, so delicious and husbands poached egg, golden and runny perfect. Coffee was delicious and all the cold meats, fruit, cereals, pastries were excellent and believe me I have tried almost all of it and was in heaven. We had a scheduled apt for the hydro spa for an hour and what bliss. I go to many spas and this is really one of the best and to have had it for an hour as booked just for us was a real treat. Absolutely perfect. I really cannot fault this place at all. Everyone is so helpful, kind and considerate, the food excellent, English very good to us who do not speak Spanish. Please go for a visit and eat and stay and enjoy the spa. It does have sister hotels elsewhere in Spain and we shall definitely make use of them. I thoroughly recommend for a super duper stay. Thank you one and all for looking after us so well.
Stay two separate nights at this hotel, while driving through Spain, Hotel is out the way from the main town, first night we had a dinner at the hotel restaurant, which is very expensive and not worth the money, if you are hungry go to McDonald's which we did on our second night stop over, service in the bar was poor, but is ok for a stop over is clean. Better if there was a Ibis hotel in the town, would of gone there!
We stayed with our two little dogs as a stop point from Bilbao to Portugal. The welcoming staff were great. They could not have given a better welcome after a long drive. Sadly the bed was extremely small, I would put two children to share but not two adults. The bathroom was very well equipped, towelling robes and slippers. Dinner was a disaster, my lamb had been pre cooked and heated, it was cold in the middle, after a long journey I just could not eat it so left my meal, my husband picked at his steak which was not well cooked. We waited ages just to get service. If it had not been for a very nice waitress called Ana we would have just left the dining room, preference was given otherwise to the Spanish guests, there was no language barrier. We compared notes with other guests in the morning they had the same bed/dining issues. In the morning things got better. The breakfast was nice especially the poached eggs. In general I would say the hotel is attempting to be a boutique hotel but it is just too large for that. They really need to up their game in the dining area, not just the food but the room is frankly lacking in any atmosphere and looks old fashioned and drab. The staff that made the effort saved the whole experience but there should be training for staff if they hope to make this work for non Spanish clientele . One other note, it is very difficult to log on to a sat nav, use the name of the old hotel as it is not listed as a newly named hotel and we used two different systems.
- Free WiFi in rooms and public areas
- Onsite dining
- Health club
Hotel Hospes Palacio de Arenales & Spa is located within a 15-minute drive of Plaza de Toros and Ciudad Deportivo Junta de Extremadura. This 46-room, 5-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and a health club. Gran Teatro de Cáceres and Casa Pedrilla History and Culture Museum are also within a 15-minute drive.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception. For your convenience, a buffet breakfast is served for a fee each morning from 8 AM to 11 AM.
All 46 air-conditioned rooms feature coffee makers, safes, and phones. Guests can enjoy digital TV and stay connected with free WiFi. Beds sport premium bedding and bathrooms offer slippers and bidets. Desks are also available.
Guests staying at Hotel Hospes Palacio de Arenales & Spa enjoy access to a full-service spa, a health club, and a sauna. If you drive, take advantage of free offsite parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and a seasonal outdoor pool.
Reviews from Trip Advisor
75.0% of guests recommend this hotelTotal of 338 reviews