Watergate Hotel Butuan City

3.5 star property

Choose dates to view prices

Photo gallery for Watergate Hotel Butuan City

Outdoor pool
Lobby
Lobby
Suite Room | Premium bedding, pillowtop beds, in-room safe, individually decorated
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Jose Rosales Avenue, Doongan, Butuan, Caraga, 8600
  • Place, Butuan National Museum
    ‪2 min walk‬
  • Place, SM City Butuan
    ‪15 min walk‬
  • Place, Gaisano Mall
    ‪15 min walk‬
  • Airport, Butuan (BXU-Bancasi)
    ‪16 min drive‬

Room options

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite Room

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Queen

9.8 out of 10
Exceptional
(8 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Butuan

Watergate Hotel Butuan City places you next to Butuan National Museum and within a 10-minute walk of Santo Nino Diocesan Shrine. This 3.5-star hotel has 53 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Butuan National Museum - 2 min walk - 0.1 miles
  • Santo Nino Diocesan Shrine - 7 min walk - 0.4 miles
  • SM City Butuan - 15 min walk - 0.8 miles
  • Gaisano Mall - 15 min walk - 0.8 miles
  • Robinsons Place Butuan - 2 min drive - 1.4 miles

Getting around

  • Butuan (BXU-Bancasi) - 15 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪KFC - ‬14 min walk
  • ‪Alberto's Pizza - ‬14 min walk
  • ‪Historia - ‬12 min walk
  • ‪VJ's Resto - ‬19 min walk

About this property

Watergate Hotel Butuan City

Guests of Watergate Hotel Butuan City enjoy an outdoor pool, free WiFi in public areas, and meeting rooms. There's free parking, and an airport shuttle (available on request) for PHP 300 per person one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and a terrace.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. MP3 docks, safes, and ironing boards are also standard.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: PHP 375 for adults and PHP 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lime and Zest

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • Banquet hall
  • Built in 2016

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • MP3 dock
  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for PHP 1288 per night
  • Cribs/infant beds are available for PHP 150 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: PHP 2000 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately PHP 375 for adults and PHP 150 for children
  • Airport shuttle fee: PHP 300 per person (one-way)
  • Crib (infant bed) fee: PHP 150 per night
  • Rollaway bed fee: PHP 1288 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Watergate Butuan City
Watergate Butuan City Butuan
Watergate Hotel Butuan City Hotel
Watergate Hotel Butuan City Butuan
Watergate Hotel Butuan City Hotel Butuan

Frequently asked questions

Are free cancellation options available at Watergate Hotel Butuan City?

Watergate Hotel Butuan City provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What can I see around Watergate Hotel Butuan City?

This hotel is located in Butuan, just steps from Butuan National Museum. You'll also find Gaisano Mall and SM City Butuan less than a mile away.

Is there parking available at Watergate Hotel Butuan City?

Yes, self parking is offered for free at the hotel.

Is there a spa at Watergate Hotel Butuan City?

Spa services at the hotel include facials, mani/pedis, and massages.

Does Watergate Hotel Butuan City feature a casino at the property?

No, Watergate Hotel Butuan City doesn't have a casino.

Is there an indoor pool at Watergate Hotel Butuan City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Watergate Hotel Butuan City?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Watergate Hotel Butuan City?

No, there isn't a spa tub at this hotel.

Does Watergate Hotel Butuan City have a restaurant with a breakfast menu?

Yes, Watergate Hotel Butuan City serves continental breakfast for a surcharge each morning at Lime and Zest.

Does Watergate Hotel Butuan City allow pets to stay for free?

No, pets and service animals aren't allowed at Watergate Hotel Butuan City.

Does Watergate Hotel Butuan City have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Watergate Hotel Butuan City?

The closest major airport to Watergate Hotel Butuan City is Butuan (BXU-Bancasi), which is 4.4 mi away (15 minutes by car).

Can I book a room with a balcony at Watergate Hotel Butuan City?

No, you won't find guestrooms with balconies at Watergate Hotel Butuan City.

Does Watergate Hotel Butuan City have a wedding venue on site?

There are wedding services available at Watergate Hotel Butuan City if that's in your vacation plans.

Watergate Hotel Butuan City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 153 out of 306 reviews
Rating 8 - Good. 102 out of 306 reviews
Rating 6 - Okay. 27 out of 306 reviews
Rating 4 - Poor. 11 out of 306 reviews
Rating 2 - Terrible. 13 out of 306 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mervin Honesto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is neat and clean. Staff are courteous and accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Great service, great value
Stayed 1 night in Nov 2025

2/10 Terrible

MUZAFFER

Liked: Cleanliness
Disliked: Staff & service, amenities
If you stay in room you mustn’t use bathrops or tovels. If you userooms thinks don’t make dirty any bathrops or towels or bed . Bcouuse they took 500 pesos from me for dirty bathrops
Stayed 3 nights in Oct 2025

8/10 Good

Thomas C., Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always not enough seating at breakfast. 1 person sitting at a 6 person joined tables. Inside very cramped, couldn't walk around, people standing in the isles so you couldn't get through to the drinks. Staff did nothing to try to keep the isles clear. Staff not clearing off tables soon enough. Breakfast food trays were always empty or almost empty, not being refilled soon enough. People reserving chairs at table for people who never came - example this morning, 1 couple reserved a 6 person table saying they had friends coming. 1/2 hour later 2 people came in the mean time, there was no place to sit. Dinner was excellent and dinner service was excellent.
Stayed 4 nights in Oct 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice buffet. Grill will make custom omelettes. Wonderful staff
Stayed 1 night in Oct 2025

10/10 Excellent

Cristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, staff are very friendly, helpful and knowledgeable.
Stayed 2 nights in Oct 2025

10/10 Excellent

VIOLETA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always booked with Watergate hotel every time i am back home in the Philippines 🇵🇭 Friendly Frontdesk stop and great costumer service. Than you
Stayed 1 night in Sep 2025

10/10 Excellent

FEBE

Stayed 3 nights in Sep 2025

8/10 Good

Kane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and maintained. The breakfast is good. If you are a smoker get ready for a walk to be able to smoke.
Stayed 2 nights in Sep 2025

10/10 Excellent

Althea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Aristidis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay at. We enjoyed our stay there. See U all in November ☺️ 😊
Stayed 5 nights in Aug 2025

8/10 Good

teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

8/10 Good

Raul B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay, breakfast buffet was amazing.
Stayed 2 nights in Jul 2025

8/10 Good

Ralph

Stayed 4 nights in Jul 2025

6/10 Okay

neal

Traveled with family and small children, Business traveler
BAD Parking. The Hotel shares its parking with many small businesses. End result there is almost no parking available when you check in to this hote..I will choose another hotel based on this lack of parking
Stayed 1 night in Jul 2025

10/10 Excellent

carson, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is very friendly and helpful
Stayed 1 night in Jul 2025

6/10 Okay

carson, San Jose

Traveled with family
Liked: Amenities
The staff were fantastic, but the noise level was too much. Forget about sleeping in, loud talking everywhere starts at 6 AM. one night I had to call the front desk to complain about loud talking and laughing at 11 PM just outside my bedroom window. I was also charged when I requested an extra sheet, because the comforter was too hot. I've never been charged at other hotels for extra pillows, blankets, sheets, etc.
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The main down side was the restaurant was being renovated
Stayed 6 nights in May 2025

6/10 Okay

CHRISTINE

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

I love yhe Watergate Hotel from friendly & accommodating staff to clean room and aircon filter was clean because i did not have sinus allergies. Overall it's a great place to stay myself or with family. I will definitely come back again when im in the Philippines 🇵🇭
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Stayed 8 nights in May 2025

10/10 Excellent

PAULETTE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel personnel are welcoming, pleasant and helpful. Overall, it's clean and comfortable. Highly recommended.
Stayed 8 nights in May 2025

6/10 Okay

Jodi

Traveled with partner
Staff was excellent. The loud parties after 9 pm and the AC unit leaked water on my luggage
Stayed 2 nights in May 2025

8/10 Good

Gerard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Apr 2025