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Hotel Cuéntame

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Cuéntame

Lunch served
Exterior
Lobby
Double Room | Desk, soundproofing, free WiFi, bed sheets
Property entrance

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Calle Condes de Castilfalé, 1, Burgos, 09001
  • Place, University of Burgos
    ‪5 min walk‬
  • Place, Abbey of Santa Maria la Real de Las Huelgas
    ‪6 min walk‬
  • Place, Burgos Cathedral
    ‪4 min drive‬
  • Airport, Burgos (RGS-Villafria)
    ‪14 min drive‬

About the neighborhood

Burgos

Located within a 5-minute walk of El Parral Park, Hotel Cuéntame is within a 15-minute stroll of University of Burgos. This 7-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • University of Burgos - 5 min walk - 0.3 miles
  • Abbey of Santa Maria la Real de Las Huelgas - 6 min walk - 0.4 miles
  • Burgos Cathedral - 4 min drive - 1.1 miles
  • Burgos Castle - 4 min drive - 1.1 miles
  • Plaza Mayor - 4 min drive - 1.3 miles

Getting around

  • Burgos Station - 6 min drive
  • Burgos (RGS-Villafria) - 20 min drive

Restaurants

  • ‪Restaurante La Caja - ‬13 min walk
  • ‪Hotel Azofra - ‬6 min walk
  • ‪Bellavista - ‬14 min walk
  • ‪Bar Plaza Nueva - ‬12 min walk
  • ‪Restaurante Pascual - ‬4 min drive

About this property

Hotel Cuéntame

Hotel Cuéntame features free WiFi in public areas, meeting rooms, and free newspapers. You can take advantage of free offsite parking, along with an airport shuttle for a fee. The front desk has multilingual staff that can help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a terrace and laundry facilities.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Other standard amenities include desks and free toiletries.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: EUR 3 for adults and EUR 3 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 3 for adults and EUR 3 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Cuéntame Burgos
Cuéntame Burgos
Hotel Cuéntame Hotel
Hotel Cuéntame Burgos
Hotel Cuéntame Hotel Burgos

Frequently asked questions

Are free cancellation options available at Hotel Cuéntame?

Hotel Cuéntame offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Cuéntame?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Hotel Cuéntame on Apr 20, 2026 start from $63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Cuéntame?

This hotel in Burgos is within a 10-minute walk of Abbey of Santa Maria la Real de Las Huelgas and El Parral Park. You'll also find Parque de La Isla and Almendros en Flor less than a mile away.

Is parking available on site at Hotel Cuéntame?

No, there isn't parking at the hotel but you'll find free parking.

Does Hotel Cuéntame include a casino on the premises?

No, Hotel Cuéntame doesn't have a casino.

Will I find an indoor pool at Hotel Cuéntame?

No, there is no indoor pool at this hotel.

Is Hotel Cuéntame a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include a city view.

Are there hot tubs at Hotel Cuéntame?

No, this hotel doesn't have a spa tub.

Does Hotel Cuéntame feature a restaurant that includes a breakfast menu?

Yes, Hotel Cuéntame serves continental breakfast each morning for a surcharge from its restaurant.

Will Hotel Cuéntame allow pets to stay free of charge?

No, pets aren't allowed at Hotel Cuéntame.

Are there connecting rooms at Hotel Cuéntame?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Cuéntame?

The closest major airport to Hotel Cuéntame is Burgos (RGS-Villafria), which is 11.6 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Hotel Cuéntame?

No, there aren't any guestrooms at Hotel Cuéntame that offer a balcony.

Hotel Cuéntame Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 23 reviews
Rating 8 - Good. 9 out of 23 reviews
Rating 6 - Okay. 8 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

8.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Lois

Liked: Cleanliness, property conditions & facilities
Fine inside- lot of noise outside
Stayed 2 nights in Jun 2024

10/10 Excellent

Francisco, Indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Clean. Quiet, modern
Stayed 1 night in May 2024

8/10 Good

john

Stayed 1 night in May 2022

8/10 Good

Janny

Stayed 1 night in Oct 2025

8/10 Good

Ana Lícia

Liked: Property conditions & facilities, room comfort

Bom quarto para descanso

Quatro amplo e confortável em hotel distante do centro. Atendimento razoável. Café disponível mas não incluído. Chuveiro bom. Escuro e silencioso.
Stayed 2 nights in Sep 2025

6/10 Okay

David

Disliked: Staff & service
En general la limpieza está leve, no dan jabón ni shampoo, y por el precio hay hoteles que ofrecen mejor servicio
Stayed 1 night in Sep 2025

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Se aparca bien. Cerca de piscina municipal.
Stayed 3 nights in Aug 2025

4/10 Poor

HONG JIN

Disliked: Cleanliness, property conditions & facilities, room comfort
첫째, 화장실과 샤워실의 정비 불량 (세년대 배수 불량, 샤워꼭지 고정 장비 고장 및 배수구 정비 불량) 둘째, 화장실 조명이 동작 감응에 의한 작동 방식인데 샤워실에 있는 경우에는 조명이 꺼짐. 셋째, 식당과 같이 운영을 하는데 객실 바로 밖 예외에 테이블이 있어서 늦은 시간까지 대화와 웃음소리로 많이 시끄러웠다. 그러나 직원 분들은 나름 최선을 다하는 것 같았다. 그리고 순례길 접근은 좋았다.
Stayed 1 night in Jun 2025

6/10 Okay

Vicente

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Britt

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

María

Liked: Cleanliness, amenities
Muy bien atendidos y muy acogedora la habitación
Stayed 1 night in Dec 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Víctor Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejorar la cama

La habitación era la individual, estaba todo bien, aunque sería fácil mejorarla on un colchón que no sea de muelles y que sea mas amplio, el que había era de 90cm de ancho y se notaba muy usado ya
Stayed 1 night in Sep 2024

4/10 Poor

BEGOÑA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Stayed 1 night in May 2024

4/10 Poor

Kristoffer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy.

Above a bar, so expect lot's of sounds in the opening hours of the bar. Also, quite expensive. Not worth the money.
Stayed 1 night in Apr 2024

6/10 Okay

guillermo

Traveled with group
Stayed 1 night in Oct 2023

8/10 Good

Julien

Liked: Cleanliness, staff & service
Personnel sympa mais non anglophone, pas de climatisation. Petit hôtel avec bar d’habitué
Stayed 1 night in Aug 2023

6/10 Okay

Sonia

Liked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

JOÃO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Cesar

Hotel en las afueras

Está bastante alejado del centro. Hay que coger el coche Iara todo.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021