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Recent guest reviews

It was nice, and clean and the staff was polite. The room was nice and had been refreshed, but the place as a whole could use some modernizing.....

Close to the airport anchor bar next door right off the thruway easy to get around

This hotel was just as beautiful as the pictures. If you're looking for a romantic getaway, this is the perfect place to go. The staff was very friendly and the place was very charming. We did order room service from Salvatore's. The food was good, but a little overpriced for what it was. The breakfast selection is very limited and worse than some hotels at low budget places, but I think this is because they would rather you buy breakfast from the restaurant which is understandable. I would definitely recommend, and I would definitely go back

Normally very nice but not so much this stay. Old, used soap on shower floor. Room Smelt like smoke. Not the quality it usually affords.

Place still looks nice. But the switch from carpet to hard floor was a bad move. The echo from the floor makes it less private

Everything was great but the wifi was weak and kept going out the whole time and the remote control to the tv didn't work it just turned the TV off and on but not change the channel

return guest and will be returning soon! Shuttle is great!

Jacuzzie room...out dated. Stayed in at same hotel jacuzzi room same emerald green jacuzzi

It was a great room with a jacuzzi under $100. I loved the delicious breakfast and this hotel is one of my favorites it is very clean and the staff is so friendly.

Beautiful inside and out. Loved the soldier mural when you drive up

Rude, uninformative staff. When inquiring about policies, they get rude and snippy.

The floors were never cleaned and were filthy. The workout facility had no towels or disinfecting wipes, plus a staff member came in to use the bathroom while I was exercising. Door key was made incorrectly so I had to traipse all the way back to the front desk with all my bags to get it redone.

I have been coming here for many years. The place is now in need of a major remodeling / refresher. The carpet needs replacement. The decor needs refreshing. It looks old and tattered. The young women at the front desk were very professional and helpful. The man at the front desk was abrasive. When I asked him about laundry services, he was argumentative. I later asked him another question and again he wanted to spar with me instead of help me. He may have not understood what I was asking for, but he needed to ask for clarification with something like, I'm sorry but are you asking for A or B or something else. Instead he gruffly responded by explaining to me the difference between laundry and dry cleaning. Then he told me that there were no "2-hour dry cleaners" in the area. I google one and had my dry cleaning and laundry done in 3 hours. His demeanor and air were arrogant. I will be looking for someplace else to stay when I'm next in WNY.

The property had fun décor and was generally very clean. Good shower, Bed was very comfortable. Great pillows. Good breakfast, but staff couldn't keep up with hot foods, plates, flatware or coffee. The bath vanity was small and the sink (while classy looking) was not convenient. The hotel wifi did not work at any time over the 3 night stay. Staff said someone was working on it, but they also said "People always have trouble with it." That was very inconvenient for me.

The rooms are dated. The carpeting was badly stained. There were no access to outlets near the bed. On a good note, the staff was friendly and the breakfast was good.

Eric is great!!! Very helpful and friendly. He also provides great service.

Transit Road Bowmansville NY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in public areas
  • Free uncovered self parking
  • Onsite dining

Located within a leisurely stroll of Patriots and Heroes Park, Garden Place Hotel is within a few miles (5 km) of Eastern Hills Mall. This 166-room, 3.5-star hotel welcomes guests with free breakfast, a 24-hour fitness center, and free self parking.


Dining

Start your day off right with a free buffet breakfast. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

The 166 rooms have an array of amenities, including iPod docks, refrigerators, and coffee makers. Guests can expect 32-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free weekday newspapers, safes, and phones are also standard.


Property features

Guests staying at Garden Place Hotel enjoy a 24-hour fitness center, a sauna, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Jacuzzi Suite, 1 King Bed (2 person whirlpool included)

1 King Bed | Sleeps 2

Executive Suite, 1 King Bed (Jetted Tub)

1 King Bed | Sleeps 2

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Garden Place Hotel

Everyone (21) Couples (6) Family (9)
4
Everyone

It was nice, and clean and the staff was polite. The room was nice and had been refreshed, but the place as a whole could use some modernizing.....

By on Oct 5, 2020

Review comment responded on Oct 6, 2020

Thank you for your review, we are happy to hear that you enjoyed the cleanliness of the hotel. We hope to have you stay with us again in the future!

5
Family

Close to the airport anchor bar next door right off the thruway easy to get around

By on Sep 23, 2020

Review comment responded on Oct 6, 2020

Thank you for your review, we hope to have you stay with us again in the future!

5
Partner Couples

This hotel was just as beautiful as the pictures. If you're looking for a romantic getaway, this is the perfect place to go. The staff was very friendly and the place was very charming. We did order room service from Salvatore's. The food was good, but a little overpriced for what it was. The breakfast selection is very limited and worse than some hotels at low budget places, but I think this is because they would rather you buy breakfast from the restaurant which is understandable. I would definitely recommend, and I would definitely go back

By , from Gettysburg PA on Jul 21, 2020

Review comment responded on Jul 28, 2020

Thank you for the great review, we are happy to hear that you enjoyed your stay with us. We look forward to having you stay with us again in the future!

2
Family Family

Normally very nice but not so much this stay. Old, used soap on shower floor. Room Smelt like smoke. Not the quality it usually affords.

By , from Buffalo on Jul 3, 2020

Review comment responded on Jul 28, 2020

Thank you for your feedback, we are sorry to hear that you did not enjoy your stay. If you could please provide us with a email or phone number we would like to hear more about your stay. We look forward to hearing from you!

4
Family with small children

Place still looks nice. But the switch from carpet to hard floor was a bad move. The echo from the floor makes it less private

By , from Rochester ny on Jun 20, 2020

Review comment responded on Jun 25, 2020

Thank you for your positive review, we do still have rooms with carpet available upon request. We hope that you will stay with us again in the future!

4
Everyone

By on Jun 14, 2020

Review comment responded on Jun 24, 2020

Thank you for your review!

4
Everyone

Everything was great but the wifi was weak and kept going out the whole time and the remote control to the tv didn't work it just turned the TV off and on but not change the channel

By , from Buffalo ny on Feb 20, 2020

Review comment responded on Mar 19, 2020

Thank you for your review, we are sorry to hear that you did not enjoy everything with your stay. We do hope that you will give us another chance in the future, we are improving our services every day!

5
Family

return guest and will be returning soon! Shuttle is great!

By on Feb 17, 2020

Review comment responded on Mar 12, 2020

Thank you for your review, we are glad to hear you enjoyed the shuttle service. We look forward to having you stay with us again!

2
Everyone

By on Feb 9, 2020

Review comment responded on Mar 19, 2020

We appreciate you taking the time to provide us with feedback of your stay. We are very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

3
Partner Couples

Jacuzzie room...out dated. Stayed in at same hotel jacuzzi room same emerald green jacuzzi

By on Jan 26, 2020

Review comment responded on Mar 20, 2020

Thank you for your review, we are sorry to hear that you did not enjoy everything with your stay. We are currently updating rooms at our hotel. We do hope to have you stay with us again in the future!

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