The Aquincum Hotel Budapest5.0 out of 5.0
Recent guest reviews
We enjoyed our 3-night stay at this hotel. Staying in an Executive room, which gives you access to the Executive Lounge, for a quick snack or drinks, all day long. We enjoyed having this privilege very much, with the friendly staff ready for a chat and information on places to visit. We had a look also at the Superior Room with Danube view, but the view was nothing to write home about, so happy to take the Executive room. The hotel is a little dated, as is the wellness area. It's light and airy and kept clean, but could do with a facelift to bring in into today's standard. For example the sauna rooms are spartan (appreciated the separate male/female saunas, though) and would need very little to make them cosy. The hotel is a 15-25 minute taxi ride out of town, depending on traffic. Order your taxi from the reception in time, sometimes they take a while to come. Many thanks for the friendly staff at the reception, and to Dora from the lounge.
I visit this hotel several time per year on business and am always happy with my experience. However during my recent visit 6-9th of Feb (this month) I had what I can only describe as an outstanding example of Customer Service, I urgently needed a USB Stick and had forgotten to pack one. It was 7,30 pm and I did not have time to go up town. When I explained my situation to the front desk, the 3 young people, Benjamin, Nicolette and Aletta conferred, looked up a local source on the internet and told me not to worry, they would find a way. Benjamin got on the phone and 30 mins later a taxi arrived with a USB, brand new and at a very modest price. This is an outstanding example of Customer Service at its best! Thank you so much, Benjamin, Aletta and Nicolette! William Cassidy
We spent 2 nights here and enjoyed both the hotel and the spa. Staff is friendly and seemed competent. Rooms are good, Wi-Fi worked perfectly. Our Executive Club room was clean, quiet, and big enough. If I were to return again, which I might, I'd spend the little bit of extra money again for the Executive Club just for the lounge, where it's possible to have a light lunch or evening snack. The location is a little isolated, without many shopping or food possibilities nearby.
The hotel was very comfortable, spa facilities were very nice and very welcome after a day on your feet in the cold. The hot pools were looooverly Staff were helpful and helped us book a taxi. We had room service one evening and food was good and reasonably priced. Breakfast was the usual buffet, but catered for all tastes, hot, cold, etc. Just watch your toast, we made some, left it on the table to go and get some bacon and eggs....and the waiter cleared it!!! Going before Christmas was lovely, it was cold and clear. The Christmas markets were full of lovely trinkets, not too badly priced. Street food was really good, and we dined on that most of the time. Recommend a mug of mulled wine to warm the cockles!!
We spent two nights in this hotel. It has good accessibility. It is very close to the metro station: Szentelec Ter and also Tram number 1. The rooms are firnished nicely and are spacious. They have all the amenities you usually find in 4 and 5 star hotels: bathrobes, hair dryer, mini-bar, ironing board, safe etc. Our room had a nice view of the Danube. Spa: The spa was wonderful! 3 pools 26, 33, and 38 degrees celcius and a jacuzzi 36-37 degrees. Very nice fitness room as well as a sauna and steam bath. We used the spa services and the massages and body pealing were wonderful. Erika did a great job! Restaurant: We tried the restaurant for dinner on the day we arrived. The service was great, the food was not: the steamed broccoli was raw, the lentils were crunchy! The wine selection and reccommendations were very good. We enjoyed the wine but not the food! We were a bit curious as to what breakfast would be and were very pleasantly surprised. Breakfast was very plentiful with great options. On our first day, the service at breakfast was great on our second day they seemed to have much less personel present and it was difficult to get their attention. We really enjoyed our stay and found the personel to be very friendly and helpful. You can get to the city center in about 10 minutes. We'd recommend taking your evening meal elsewhere, but come back to the hotel for a glass of wine!
Pretty disappointing hotel. The Staff was friendly yet unprepared. Rooms were very poor, the whole hotel looks old and outdated. Room service pretty averagish. Booked a taxi for the airport the evening before leaving the reservation got lost and the front desk person couldn't get a hold on a taxi in real time. Never again
Very poor hotel, looks awesome in pictures but needs a lot of refurbishment in the rooms. Plug sockets did not work, bathroom had issues with water, Restaurant was good onetime eat or if your very tired and don't want to go out
Check in to this hotel was quite quick and easy. Hotel room was clean and spacious. We discovered on the first night we had twin beds put together and after a bad night sleep we enquired with reception to which Renata the receptionist quickly changed our room which was the same quality Renata was friendly and very helpful good customer service . The spa facilities is well worth a visit plenty of pools, steam rooms, male and female sauna and thermal pools really enjoyed visiting this especially after a cold day exploring. The hotel is not close to the inner city however you can pick up a tram and walk across the Bridges taking in the sites as you go. Staff are very helpful and friendly the reception staff are abit short and sweet but may just be their way. Hotel has a business centre for you to check in online and print boarding passes. Breakfast is yummy plenty of choice and you can order pancakes or omelette from the chefs. Really enjoyed my stay here and would recommend visit
Went for 3 nights stayed at this Hotel really lovely enjoyed the spa lovely just what we needed after a long day sightseeing and Visting the Christmas Markets which I can highly recomend Budapest is such a beautiful. City lots to see We used the Big Bus tour to get around with running commentary of the History We ate tradional Hungarian food for most of our stay Goulash sausages what's not to like We found it very Reasonable to eat out And school was about the same if not a bit cheaper We went in December it was very cold so wrap up well The Christmas markets were very good much better than ours here in England brought some great unusual presents and the atmosphere certainly gets you in the Mood for Christmas
We had a nice weekend-stay. The staff is friendly and the rooms are nice, but it is about a 20 min. drive from city center. The breakfast was large, but not that well. The restaurant a la carte wasn't good at all. Don't go there. The spa was fine. Overall nice stay, but bad food - next time I will stay closer to City center.
Located in Obuda, The Aquincum Hotel Budapest is within a few miles (5 km) of popular sights such as Parliament Building and Fisherman's Bastion. This 310-room, 5-star hotel welcomes business and leisure travelers with 4 indoor pools, a full-service spa, and a restaurant. Also close to this Budapest hotel are Heroes' Square and Vajdahunyad Castle.
This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
The 310 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free bottled water. 82-cm LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Laptop-compatible safes, phones, and desks are other standard amenities.
Guests of The Aquincum Hotel Budapest have access to a full-service spa, 4 indoor pools, and a fitness center. Valet parking is HUF 3600.00 per day if you plan to drive, or hop aboard the airport shuttle during limited hours for HUF 18600 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 1341 reviews