Skip to main content
Beginning of main content

The Aquincum Hotel Budapest

5.0 out of 5.0

Recent guest reviews

Got a room with air condition broken and the staff refused to change the room for us! Instead, we were given a fan and the fan was broken too! I questioned if it’s the service of five-star hotel? The answer from hotel manager was “our hotel is four stars not five”. ??????

Cups were not cleaned after previous visitors. Check in took a long time

Just because the manager see me alone give to my a terrible twin bed when I ask and pay for a king size

distant location from city center neighborhood not that great for a 5 star hotel

מלון נהדר נקי יפה הספא ברמה גבוהה מאד. בריכות מים חמים בטמפרטורות שונות- 38 מעלות 32 מעלות ובריכה קרה. גקוזי נהדר וסאונות מצוינות מאד נהנו מהשהיה במלון מומלץ ביותר. מרוחק מהמרכז אך נגיש ברכבת קו 5 4 תחנות..

The Aquincum hotel was very nice with comfortable rooms. The location was a little out of the way, however they offer a shuttle service 3 times a day which runs between the hotel and Parliament so getting around wasn't a problem (taxi's were also readily available). We purchased the Executive club level deal which included all meals in the lounge. Good value, 30 euro per day for 2 adults, however, it had some issues. Breakfast was fine with a good selection, but by afternoon everyday the food was very sparse and looked like it had been sitting out for hours. 2 separate nights the dinner actually ran out more than an hour before they closed, but they wouldn't bring out more so you were left with crackers and nuts........needs some work. The hotel staff was Excellent and overall the hotel was great!

In traveling through four countries throughout an approximate three week period, starting and ending in Budapest. I can say hands down that not only have we had more helpful staff members at accommodations ranging from Penzions in the countryside of Slovakia through everyday hotels right down the street or across the river, but also nicer rooms. It all starts with service, and the initial ‘service’ was substandard by any standard, let alone a “Five Star” establishment’s standard. Some early booking problems led to our reaching out for help while in route to this location from a neighboring country, only to find, not only a lack of efficiency, but a total lack of caring or help whatsoever. Upon our arrival the desk clerk was not only unhelpful in our endeavor and uncaring about the circumstances, but also a bit caustic with an air of condescension which set the tone of our short stay at the Aquincum. The room: Standard, there was nothing opulent about it in any shape or form whatsoever… at all. By some measures it also was substandard i.e. There was no mini fridge. The hairdryer did not work. There was no heated towel rack. There were no charging receptacles on the besides. The size of the room itself was on the small side. The bathroom looked like something from a Holiday Inn from 1970’s. and so on, and so forth. The service: Barring the spa help, it was not on par with ANY other place that we had stayed up to that point – which included a ‘Botel’ in Bratislava, a Castle in the Czech Rep. and everything, in-between. The location: There seemed to be nothing in the immediate vicinity to walk to e.g. café, restaurant, shopping etc. I’m not sure about the proximity to public transportation as we choose to change hotels for the remainder of our stay in the city. The hotel reception area itself as well the pools and spa area were quite nice. Although the Jacuzzi was very cool and seemed to blow cooler air out of the ports for some unknown reason. Breakfast was an extra 12 Euro P.P Parking was an extra 12 Euro per night (I think it was 12 Euro, it might have been 10) All in all, I would certainly not recommend the money be spent here unless you got a really good deal on one of the discounted websites. I do think the rating system is a bit skewed on this one (should be a three star). If you’d like a nice hotel right down the street with good service, breakfast included, and within walking distances to many more things. I’d suggest treating yourself to a suite at the Regnum.

When you go into baggage claim at the Budapest airport, there is a shuttle service and for 13 euros I got a ride to the hotel. I was allowed to check in early, for which I was grateful after a long trip from the States. The room was well equipped and lovely, with a beautiful view of a church. Food in the restaurant is OK and expensive. THe spa has an amazing pool. They even took me to my cruise ship on their free shuttle to the downtown area. Only negative: hotel is a ways from the city center, but they offer an occasional free shuttle downtown.

The location is fantastic with excellent views , well maintained and clean, with good sized and well decorated rooms. A good variety of delicassies served for the breakfast to fill yourself for a long day. Their room service was exceptional as well. Would definitely recommend this hotel for any sort of travelers, be it business or leisu

very nice hotel I'm smokeing and orderd a smoke room, but I cauldn't sleep from the smoke in the room, I expected an ventilation or somethingh that will take out the smoke.

Árpád fejedelem útja 94 Budapest

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • 4 indoor pools

Located in Obuda, The Aquincum Hotel Budapest is adjacent to Óbuda Synagogue and within a 5-minute walk of other popular sights like Vasarely Museum. This 310-room, 5-star hotel welcomes business and leisure travelers with 4 indoor pools, a full-service spa, and a restaurant. Japanese Garden and Heroes' Square are also nearby.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

The 310 rooms are air-conditioned and have an array of amenities, including sofa beds, minibars, and coffee makers. 82-cm LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Free bottled water, laptop-compatible safes, and phones are other standard amenities.


Property features

Guests of The Aquincum Hotel Budapest have access to a full-service spa, 4 indoor pools, and a fitness center. Valet parking is HUF 3600.00 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for HUF 19000 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Deluxe Room

King 1 | Twin 2 | Sleeps 3

Executive Room

King 1 | Twin 2 | Sleeps 3

Junior Suite

King 1 | Twin 2 | Sleeps 2

Guest reviews for The Aquincum Hotel Budapest

Everyone (4) Couples (3) Business (2) Other (1)
2

bad experience

Everyone

Got a room with air condition broken and the staff refused to change the room for us! Instead, we were given a fan and the fan was broken too! I questioned if it’s the service of five-star hotel? The answer from hotel manager was “our hotel is four stars not five”. ??????

By , from San Froncisco on May 14, 2018

Review comment responded on May 14, 2018

Dear Guest, Thank you for choosing us. We regret to read that you had a problem with the A/C system in our hotel. Please accept our apology for the inconveniences. Unfortunately, due to the high occupancy our stafff was not able to change room. Please accept our apology and also for the Manager behaviour and answer. Hope to see you again soon and provide better service. Best regards, Gábor Nemes General Manager

2
Everyone

Cups were not cleaned after previous visitors. Check in took a long time

By on Dec 31, 2016

Review comment responded on Jan 17, 2017

Dear Sir/Madam. Thank you for choosing us and for taking your time to share your experiences with us. We do apologise for any inconvinience you experienced, we will make sure to consult with the HK and the reception team. Thank you once again for your feedback, and we hope that we can welcome you back again in the near future! Best regards, Gábor Nemes General Manager

3

so so

Everyone

Just because the manager see me alone give to my a terrible twin bed when I ask and pay for a king size

By , from miami on Sep 21, 2016

Review comment responded on Sep 26, 2016

Dear Mr Charlie, Thank you for choosing our hotel. I deeply regret to read that you were not satisfied with the room and bed comfort. Please accept our apology. I kindly ask you to share your personal details and send it us to info@aquincumhotel.com. We can accommodate in king size bedroom in the future and we can state this information in our reservation system. Thank you for your co-operation. Yours sincerely, Gábor Nemes General Manager

3

location

Everyone

distant location from city center neighborhood not that great for a 5 star hotel

By , from jacksonville, fl on Apr 18, 2016

5

spa trip

Couples

מלון נהדר נקי יפה הספא ברמה גבוהה מאד. בריכות מים חמים בטמפרטורות שונות- 38 מעלות 32 מעלות ובריכה קרה. גקוזי נהדר וסאונות מצוינות מאד נהנו מהשהיה במלון מומלץ ביותר. מרוחק מהמרכז אך נגיש ברכבת קו 5 4 תחנות..

By on Oct 27, 2015

4

great hotel......friendly, helpful staff!

Couples

The Aquincum hotel was very nice with comfortable rooms. The location was a little out of the way, however they offer a shuttle service 3 times a day which runs between the hotel and Parliament so getting around wasn't a problem (taxi's were also readily available). We purchased the Executive club level deal which included all meals in the lounge. Good value, 30 euro per day for 2 adults, however, it had some issues. Breakfast was fine with a good selection, but by afternoon everyday the food was very sparse and looked like it had been sitting out for hours. 2 separate nights the dinner actually ran out more than an hour before they closed, but they wouldn't bring out more so you were left with crackers and nuts........needs some work. The hotel staff was Excellent and overall the hotel was great!

By on Apr 25, 2015

3

standard hotel room. substandard desk clerk / service.

Couples

In traveling through four countries throughout an approximate three week period, starting and ending in Budapest. I can say hands down that not only have we had more helpful staff members at accommodations ranging from Penzions in the countryside of Slovakia through everyday hotels right down the street or across the river, but also nicer rooms. It all starts with service, and the initial ‘service’ was substandard by any standard, let alone a “Five Star” establishment’s standard. Some early booking problems led to our reaching out for help while in route to this location from a neighboring country, only to find, not only a lack of efficiency, but a total lack of caring or help whatsoever. Upon our arrival the desk clerk was not only unhelpful in our endeavor and uncaring about the circumstances, but also a bit caustic with an air of condescension which set the tone of our short stay at the Aquincum. The room: Standard, there was nothing opulent about it in any shape or form whatsoever… at all. By some measures it also was substandard i.e. There was no mini fridge. The hairdryer did not work. There was no heated towel rack. There were no charging receptacles on the besides. The size of the room itself was on the small side. The bathroom looked like something from a Holiday Inn from 1970’s. and so on, and so forth. The service: Barring the spa help, it was not on par with ANY other place that we had stayed up to that point – which included a ‘Botel’ in Bratislava, a Castle in the Czech Rep. and everything, in-between. The location: There seemed to be nothing in the immediate vicinity to walk to e.g. café, restaurant, shopping etc. I’m not sure about the proximity to public transportation as we choose to change hotels for the remainder of our stay in the city. The hotel reception area itself as well the pools and spa area were quite nice. Although the Jacuzzi was very cool and seemed to blow cooler air out of the ports for some unknown reason. Breakfast was an extra 12 Euro P.P Parking was an extra 12 Euro per night (I think it was 12 Euro, it might have been 10) All in all, I would certainly not recommend the money be spent here unless you got a really good deal on one of the discounted websites. I do think the rating system is a bit skewed on this one (should be a three star). If you’d like a nice hotel right down the street with good service, breakfast included, and within walking distances to many more things. I’d suggest treating yourself to a suite at the Regnum.

By on Sep 29, 2014

4

lovely hotel at a fantastic price

Singles

When you go into baggage claim at the Budapest airport, there is a shuttle service and for 13 euros I got a ride to the hotel. I was allowed to check in early, for which I was grateful after a long trip from the States. The room was well equipped and lovely, with a beautiful view of a church. Food in the restaurant is OK and expensive. THe spa has an amazing pool. They even took me to my cruise ship on their free shuttle to the downtown area. Only negative: hotel is a ways from the city center, but they offer an occasional free shuttle downtown.

By on May 6, 2014

5

amazing service

BusinessTravelers

The location is fantastic with excellent views , well maintained and clean, with good sized and well decorated rooms. A good variety of delicassies served for the breakfast to fill yourself for a long day. Their room service was exceptional as well. Would definitely recommend this hotel for any sort of travelers, be it business or leisu

By on Oct 15, 2012

4

great hotel don't order smoke room even you smoke

BusinessTravelers

very nice hotel I'm smokeing and orderd a smoke room, but I cauldn't sleep from the smoke in the room, I expected an ventilation or somethingh that will take out the smoke.

By on Sep 12, 2011