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Theater Hotel Brussels

2.0 out of 5.0

Recent guest reviews

I want to be fair, but this was possibly the worst hotel I have ever been in. Firstly my taxi upon arriving told me the area was very dangerous and he would recommend moving but I’d read lots of reviews and I felt like it might still be ok. But I was very wrong. We arrived at midnight which meant the reception was not open (luckily) I’d read online about this and had requested a code for the door security which the hotel had provided no problem (this was a positive) My son and I passed 2 prostitutes right outside the hotel and what seemed to be their pimps (this was intimidating) we got inside safely and climbed 2 flights of stairs to our room (which the hotel had left unlocked with our key waiting inside) - the idea of our being being unlocked also left me on edge even though we hadn’t arrived - it was more the thought of other people possibly having access before us. The stairs up to the room were filthy and the walls badly needed painted but the reception area was ok. Our room was very small but that didn’t bother me- however there was no air con and we broke sweat immediately - we also could not sleep with the window open as it simply was not safe - there was a fire escape ladder right at the window and the window opened like a door - so anyone could easily climb in. After a sleepless night on a questionable bed I contacted the booking agent and asked to leave - thankfully the hotel were amazing and refunded me the remaining Days of the booking - they were pleasant and helpful in getting us to our next location. I think if you were a man or a group of men and women looking for budget accommodation you could handle one night but otherwise I’d avoid. The staff were really helpful though.

We stayed here for a couple of nights. The apartments are located in what it seems the red district. We didn’t have any issues but at least 1-2 prostitutes are always around. Breakfast is served in a hotel 2 blocks away by the avenue. The apartment was ok, it has a kitchenette and a mini fridge. There’s a carrefour express 2 mins away and the metro is also close. We stayed on the third floor of one of their buildings, there’s no lift and the stairs are a bit narrow so that should be something to consider when traveling with bulky luggage. The staff members were always nice.

Internet was excellent as was size of room and desk. No elevator and stairs were very narrow and steep so carrying suitcase was not easy. Located near many restaurants, bars and fast food establishments. Located near a major "Ladies of the night" intersections, but they were not pushy nor a problem - families could stay in this hotel (other than the steep stairs if a stroller is being carried).

The staff are very helpful and friendly. The location is good, it takes only 5 minutes from the hotel to the nearest underground station. The room is modern and clean. I would definitely come back again when I visit Brussels again. However, there's no lift in the hotel which I found it quite hard to carry my suitcase by the narrow stairs.

Prostitutes on the street which I could have dealt with ok if it wasn't for the rest of the experience. We looked a large bed room as my 1 year old son sleeps in bed with me when we travel. The only available were on the 4th floor. Had to haul an exra large bag plus 2 smaller bags and a child up 4 flights of stairs (which were not clean). The room was extremely basic. No lamps on bedside tables, two extremely limp lumpy pillows, no tea/coffee facilities in room (no kettle to boil bottles for son unless I went down 4 flights of stairs). No bath as per advert pics (require for small child). Disgusting white stains on the chair, bathroom floor dirty, shower curtain seen better days. Feels like a room that prostitutes rent out by the hour.

Picked this hotel as I made a last minute trip and most hotels were sold out. Wouldn’t recommend it: reception is closed from 11 pm to morning -I arrived on a late evening flight and this proved very complicated. Breakfast is actually provided in another hotel nearby! No hotel lobby - lights are always off and it looks quite dark at all times. And the location of this hotel is quite dodgy - looks like this is a street known for soliciting sex workers. There are sex workers plying their trade at all hours on the street - making it really awkward for me as a solo female Guest. In fact, there were phone numbers left in the room where I stayed - first time I encounter this is what is a “hotel”! Don’t recommend at all.

This place is not LGBT friendly! We entered the hotel after walking past lots of prostitutes and felt very unsafe. We checked in and were advised that we had booked a double room for 2 men and were asked if we wanted to change it to a twin room. We felt very uncomfortable and the second man behind the desk found this amusing and walked over to a large group of men who began making comments in their own language at us. We then had to walk through this group and were made to feel very intimidated by them while they continued to laugh at us. We got to the room and immediately started looking for other hotels as we felt unsafe in this hotel and area. The room had no safe or hairdryer after seeing it online. We contacted Expedia about our issues and they opened a case for a full refund. We left the next morning and spoke to the manager and told him about our issues and he was sympathetic but insisted that there was only one member of staff on last night which highlights that the place is very unprofessional and staff members friends are allowed free roam of the place. We told him that we would be seeking a refund for our stay and he was kind enough to comply with us.

For my 2nd stay at the Theater Hotel, I'd been assigned a room in the main building. With my big, heavy luggage, climbing the stairs would have been a nightmare, so I was upgraded to a suite on the ground floor of a building down the street. Great! For my 3rd stay, the hotel remembered my proclivity towards big luggage, so I was given a room on the ground floor of a building across the street. Nice touch! My double room was obviously smaller than the suites, but it was perfectly adequate. The blue & white color scheme looked great.

When I booked this hotel for my birthday getaway with my boyfriend I thought it looked amazing for the kind of prices the rooms were offered. I arrived the 19th April a day before my birthday and I saw women standing on the street, first I thought they were just standing after checking into our hotel we decided to go for a walk to see the area and I was shocked to discover the women standing on the street were in fact prostitutes and we're trying to offer their services to my boyfriend. The next day I was waiting for my cousin who resides in Brussels to Come pick us up so I was waiting outside and all of a sudden a man approached me and asked me what I was offering I was deeply offended and angry, I walked up to the hotel reception to complain and find out why they aren't clear about the location when people are booking the receptionist at the time replied well you get what you pay for I thought that was rude and insensitive after explaining my ordeal outside. Then I asked to use the hotel phone to call my cousin and ask to meet somewhere because I was ashamed of this location the guy at reception first refused but after pleading and exposing my phone wasn't working he let me use it. There was nothing wrong with the room itself it was big, spacious and very clean but the location is totally a no no; no matter what time of day there's prostitutes everywhere.

Location close to the train station and close to the center - good. Bedroom was very clean and surprisingly large. The bed was kings size and comfortable and we slept well, without noise. One thing strange: no mirror in bedroom, only one in the bathroom... not convenient. Bathroom is ok but had no electricity outlet. Breakfast was good. Service was good. We recommend - good value and not very expensive

Rue van Gaver 23 Brussels

Hotel highlights

  • Walking distance to Belgian Comic Strip Center
  • Free WiFi in rooms and public areas
  • Laundry facilities

Located in Quartier des Quais - Kaaienwijk within a short walk of Belgian Comic Strip Center, Theater Hotel Brussels is within a mile (2 km) of other popular sights such as La Grand Place. This 36-room hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and free newspapers in the lobby. It's in central Brussels and also close to Cathedral of St. Michael and Manneken Pis Statue.


Dining

Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.


Rooms

All of Theater Hotel Brussels's 36 air-conditioned rooms provide free newspapers, safes, and desks. Guests can expect free WiFi and 26-inch LCD TVs with cable channels. Climb into a Select Comfort bed with Egyptian cotton sheets.


Property features

Guests of Theater Hotel Brussels enjoy free WiFi in public areas, coffee in a common area, and free newspapers. The front desk has multilingual staff that can help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include laundry facilities and a garden.

Room options

Suite

Full 1 | Sleeps 5

Studio

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

42.0% of guests recommend this hotel

Total of 556 reviews