Sofitel Brussels Europe5.0 out of 5.0
Recent guest reviews
Spacious rooms / well-sized shower / enough storage room with ironing board & iron / good wifi cover. Location is good for business / eurocrats but not very convenient for tourists . A bit of a problem with the sleeping quality, the pillows were too soft as was the matress and having a small back problem, it was rather uncomfortable for me. Breakfast is good yet there is room for improvement (maybe some egg options like in other 5* hotels in Brussels, more bread varieties etc).
We had the pleasure of spending a weekend in this lovely hotel in an for us a bit unknown but surprisingly interesting part of town. Our room was spacious and beautifully appointed and I loved the bathroom with separate tub and rainshower. The public areas were lovely and the breakfast in the morning, very good.
This hotel is well fitted out - rooms aren't enormous but very comfortable, especially the beds. It is nice to have windows that actually open, although the street below can be noisy, it's good to have some fresh air in. For 185 euros a night it is good value for what you get.
Great full-concept chain hotel that gets most of the details absolutely right. For me the highly ‘perfumed’ lobby is a bit overwhelming. I’d get headaches if I worked there! Lovely bar and restaurant area. Really excellent breakfast with good attention to detail and staff who actually seem to take pride in the service. Bravo! The decor is “Millennium Modernist” which already looks a little dated... Comfortable rooms with really comfortable beds, pillows, linens etc. Nice details like Hermès toiletries. The hotel is in the heart of EU territory and must cater mainly to the politicos during the week. At the weekend the area around the hotel is pretty much a dead-zone, but it’s only a 10 minute walk and metro journey to the centre of town. The great advantage here (as with many of these high-end Brussels hotels) is that it’s fairly easy to get some exceptional weekend rates (no politicians in town = too many rooms) so Brussels is a really good ‘city break’ city. I’ve stayed in quite a few of the luxury places in Brussels and this is right up there as one of the better ones.
The Check in was a Nightmare and a Show down if Incompetence, lack of Knowledge and Courtesy. The Hotel Looks Cheap From The Outside And Its Decor Is Tacky, Cold and Outdated. To Call This Hotel a Five Star Property Is An Offense To The Real Five Star Hotels Around! At The Best I Would Rate it a Mediocre Four Star Hotel! I Would Not Recommend The “Sofitel Brussels Europe” To Anyone And I Strongly Advise Management To Change it’s Front Desk Personal A.S.A.P.
Nice hotel and very nice location. Rooms are clean and big. The location right in front of the hotel has great local restaurants and grocery stores. Try the local wine bars and authentic foods. The hotel staffs are helpful and responsive. You can easily get taxis from the hotel.
i paid for 6days and i stayed 3days only. they didn't return my money. service was very poor. have to call for a bottle of water everyday. breakfast was not good at all. not much option at all. i have not enjoyed at all
Quiet room with comfortable long soft beds and good lighting. One feature that we did not like is that the bathroom has a frosted glass pane for a wall in the shower that is viewed in the bed area. If you flip on a light at night in the bathroom – it lights up the bed area. Shower has regular as well as rain shower heads. Hermes soaps and products excellent. Excellent lighting along with lighted make up mirror. Thick Robes also provided. Housekeeping is excellent. Porter was very quick with luggage and professional. Front Desk Attendants were friendly and answered questions perfectly. No problem in arranging taxes for you. Buffet Breakfast had a wonderful selection including Chocolate Cookies. There also was a buffet area set up just for children – nice touch. There is a square just outside hotel with a wide variety of restaurant cuisine choices.
Got an attractive rate here over the weekend and enjoyed our stay. Room was very nice facing a park by the hotel. The bathroom was spacious and included a shower and separate tub. Staff and concierge were very attentive. They have a nice fitness facility underneath a glass waterfall, lockers, and steam room. Hotel is located on a square with multiple dining options as well as an in hotel restaurant.
Beautiful and lovely Hotel. Well equipped, quiet and cozy bedrooms. Super comfortable and soft bedding. The internet works perfectly well. There is an Nespresso machine in the room with 6 free Nespresso capsules, nice choices of teas and herbal teas, 4 small bottles of water… Slippers, bath robe & all the necessary toiletries (cotton swab, toothbrush, shower cap…). Everything was perfect except for the rotten blackberries at the bottom of the fridge. It's very subjective but I didn't like the Hermes products. Too much perfume and therefore not ideal at all for sensitive skins like mine. The roof top terrace is just great. Unfortunately the Hamman was not working properly (not enough steam) as well as the shampoo and soap pumps. The showers had inconsistent water temperature. I had to wait 5 minutes to get hot water but then it was too hot so I just left... The breakfast was nice but nothing like the Sofitel in Amsterdam (where it was just amazing)… The fresh fruit juices were diluted with water and sugar. We arrived at 10h30 and although we still had 30 minutes left, the kitchen told us it was too late for the pancakes, waffles, sugar pie… The staff is welcoming and professional. It’s a shame that the Italian girl at the bar was so rude and sarcastic. Everyone else was very polite and helpful. We arrived on Saturday afternoon and we parked the car on the parking lot just in front of the hotel. What an unpleasant surprise the next morning when we realized that the car was gone ! There is a market twice a month on Sundays and as nobody warned us the car got towed ! It was written in the lift but we saw it only when it was too late. The staff could have warned us. Furthermore, it was a special day in Brussels: “Sunday without cars”. We had a late check out but we spent the entire morning and afternoon getting the car back, doing everything by foot (police, pound to get the car papers, police again & back to the pound with our luggage’s…). This relaxing weekend turned quite bad and got very expensive.
- Walking distance to European Union Parliament Building
- Free WiFi in rooms and public areas
- Onsite dining
- Health club
Located in Etterbeek within a short walk of European Union Parliament Building, Sofitel Brussels Europe is within 2 miles (3 km) of other popular sights such as Museum of Musical Instruments. This 5-star hotel has 149 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a health club. Located in central Brussels, the hotel is also near Royal Museums of Fine Arts of Belgium and Cathedral of St. Michael.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. Start your day off with breakfast, available for a fee.
Sofitel Brussels Europe's 149 soundproofed rooms provide iPod docks, minibars, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Free newspapers, free bottled water, and safes are also standard.
Sofitel Brussels Europe offers a health club, a steam room, and a rooftop terrace. Valet parking is EUR 32 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 95 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.
Reviews from Trip Advisor
93% of guests recommend this hotelTotal of 1826 reviews