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Jam Hotel Brussels

Pet-friendly hotel with a full-service spa connected to a shopping center in Brussels
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Photo gallery for Jam Hotel Brussels

Interior
2 bars/lounges
City view from property
Sauna, hot stone massages, deep-tissue massages, Swedish massages
Sauna, hot stone massages, deep-tissue massages, Swedish massages

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
132 Chaussée de Charleroi, Brussels, Bruxelles, 1060
  • Place, Horta Museum
    ‪4 min walk‬
  • Place, Avenue Louise
    ‪6 min walk‬
  • Place, Saint Gilles Town Hall
    ‪9 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, laptop workspace

Double Room

9.0 out of 10
Wonderful
(22 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, desk, laptop workspace

Triple Room

8.4 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, desk, laptop workspace

Quadruple Room

9.0 out of 10
Wonderful
(26 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds and 1 Queen Bed

View all photos for Family Room (For 5)

Family Room (For 5) | Premium bedding, in-room safe, desk, laptop workspace

Family Room (For 5)

9.4 out of 10
Exceptional
(18 reviews)
  • 269 sq ft
  • Sleeps 5
  • 3 Twin Bunk Beds and 1 Queen Bed

View all photos for Family Room (For 6)

Family Room (For 6) | Premium bedding, in-room safe, desk, laptop workspace

Family Room (For 6)

  • 269 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Single Room, Accessible

Single Room, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Single Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 1
  • 1 Queen Bed

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About the neighborhood

Brussels

Located in Sint-Gillis within a short walk of Avenue Louise, Jam Hotel Brussels is within 2 miles (3 km) of other popular sights such as La Grand Place. This 80-room hotel has conveniences like a restaurant, a full-service spa, and an outdoor pool. It's connected to a shopping center in central Brussels and also close to Brussels Christmas Market and Tour & Taxis.

What's nearby

  • Horta Museum - 4 min walk - 0.3 miles
  • Avenue Louise - 6 min walk - 0.4 miles
  • Saint Gilles Town Hall - 9 min walk - 0.5 miles
  • Place du Grand Sablon - 3 min drive - 1.1 miles
  • European Union Parliament Building - 5 min drive - 1.3 miles

Getting around

  • Janson Tram Stop - 2 min walk
  • Brussels-Luxembourg Station - 6 min drive
  • Brussels Airport (BRU) - 33 min drive

Restaurants

  • ‪POZ - ‬2 min walk
  • ‪Jackie - ‬2 min walk
  • ‪Ma Jolie - ‬1 min walk
  • ‪Dolce Amaro - ‬3 min walk
  • ‪Galerie La Belladone - ‬4 min walk

About this property

Jam Hotel Brussels

Pet-friendly hotel with a full-service spa connected to a shopping center in Brussels
Guests staying at Jam Hotel Brussels enjoy access to a full-service spa, an outdoor pool, and a rooftop terrace. Self parking is offered for EUR 19 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas and express check-out.
60-cm LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, portable fans, and laptop-compatible safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.
Atsukan Wellness has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (EUR 19 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open select days
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Portable fan
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The Spa is open Wednesday-Sunday 10 AM-9 PM.

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night, plus a deposit of EUR 100 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.30 per room, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Uncovered self parking fee: EUR 19 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 300008

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Jam Hotel Brussels Hotel
Jam Hotel Brussels Brussels
Jam Hotel Brussels Hotel Brussels

Frequently asked questions

Is free cancellation available at Jam Hotel Brussels?

Jam Hotel Brussels provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Jam Hotel Brussels?

As of Dec 27, 2025, prices found for a 1-night stay for 2 adults at Jam Hotel Brussels on Jan 5, 2026 start from $76.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Jam Hotel Brussels?

This hotel is situated in Sint-Gillis within a 10-minute walk of Avenue Louise and Horta Museum. You'll also find La Grand Place and Brussels Christmas Market within a short drive.

Is there parking available at Jam Hotel Brussels?

Yes, uncovered parking is offered for EUR 19 per day. Though parking is available on request, accessible parking is also available.

Is there a spa at Jam Hotel Brussels?

Atsukan Wellness is the hotel's spa and services include deep-tissue massages and facials. The spa is closed on Mondays and Tuesdays.

Does Jam Hotel Brussels feature a casino?

No, Jam Hotel Brussels doesn't have a casino.

Is there an indoor pool at Jam Hotel Brussels?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 7:00 PM.

Is Jam Hotel Brussels a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and a restaurant.

Does Jam Hotel Brussels have a hot tub?

No, but this hotel does have a sauna.

Does Jam Hotel Brussels feature a restaurant that includes a breakfast menu?

Yes, Jam Hotel Brussels serves buffet breakfast each morning for a surcharge from its restaurant.

Does Jam Hotel Brussels allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Jam Hotel Brussels for a fee of EUR 15 per pet, per night. A deposit of EUR 100 per stay is collected.

Does Jam Hotel Brussels have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Jam Hotel Brussels?

The closest major airport to Jam Hotel Brussels is Brussels Airport (BRU), which is 9.9 mi away (33 minutes by car). Another top airport is Antwerp (ANR-Antwerp Intl.), which is around 25.4 mi away.

Can I book a room with a balcony at Jam Hotel Brussels?

No, there aren't any guestrooms with balconies at Jam Hotel Brussels.

Jam Hotel Brussels Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 279 out of 618 reviews
Rating 8 - Good. 202 out of 618 reviews
Rating 6 - Okay. 82 out of 618 reviews
Rating 4 - Poor. 27 out of 618 reviews
Rating 2 - Terrible. 28 out of 618 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was super cool, in a cool area and with a great bar. I didn't buy breakfast there and I regret that
Stayed 2 nights in Aug 2025

10/10 Excellent

magdalena

Stayed 1 night in Aug 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay at the Jam hotel. Disappointing that the restaurant was closed throughout the visit. We enjoyed the rooftop bar and the design of the hotel and rooms. I’m really interesting area of Brussels.
Stayed 3 nights in Jul 2025

10/10 Excellent

Phill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Inga

Liked: Amenities
👍
Stayed 2 nights in Aug 2025

8/10 Good

Opalyn

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I left with so many insect bites on my legs.
Stayed 2 nights in Aug 2025

8/10 Good

Davina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were really clean and neat. It was quiet at night. We had dinner at the restaurant downstairs, Kaiju. The food was really good, some shareable and some you can have alone. You need a reservation for the rooftop bar which was a bit of bummer because we didn't know. We ended up going late at night when it cleared out a little and we did get a nice little view of the city. Also highly recommend visiting the new bar across the street, Esencia Cocktail Bar! The owner, Oscar , is very passionate about his bar and serves up some of the best cocktails we've ever had. Overall a great place to stay!
hotel bar
wontons at kaiju restaurant inside hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Irene rina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect!
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Bedbugs!

Everything was going great until, on the final morning before our morning flight, we found a very large, engorged bed bug. Original preliminary inspection of the mattress and bedframe upon arrival revealed nothing, but this was a well-fed bedbug in the late stages of its life. Overall, a horrifying end to what we all thought was a beautiful, clean and hip hotel on our trip - now extended while we deal with the headache of making sure that was the only one. We stayed in Room 303.
The bedbug crawled its way up the wall, where it was squished. As evident, very well fed and in the later stages of development.
Stayed 3 nights in Aug 2025

10/10 Excellent

Antonin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Gang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel of it's kind

The hotel is kind of special that features bear concrete walls and untreated woods decoration everywhere. You either like it or dislike it. Other than the deco style it worked well: beds are comfortable, bathroom clean, and breakfast was good.
Stayed 1 night in Aug 2025

6/10 Okay

Amber

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Fritz oliver

Liked: Cleanliness, staff & service, property conditions & facilities
convenient, transit nearby. kid friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Darryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area
Stayed 1 night in Jul 2025

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel, well located

Great Hotel and kind staff, with nice rooms, only I don't find space in the hotel parking, and one elevator was not working, also nice location with some good options yo eat even late.
Stayed 1 night in Jul 2025

8/10 Good

Jack

Traveled with group
Liked: Staff & service, room comfort

Rooftop bar

The hotel itself is clean unfortunately the elevator was a disaster as it was tiny could only comfortably accommodate 2 people and having 7 floors it was a big let down and required lots of waiting time . Otherwise than that the staff provided top quality service the pool and rooftop bar is the hotels usp and it is lovley and would highly recommend people stay for the pool and bar . The woman serving us drinks on the 5th of July made grate cocktails the rooms were a bit small but overall good value for money
Stayed 2 nights in Jul 2025

10/10 Excellent

Mariam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Claire

Liked: Cleanliness, staff & service

Good rooftop bar and pool

Decent perks but it didn’t have basics like bottles of water in the rooms and one of the elevators is broken. I used the stairs apart from when I was coming and going with luggage. Pillows uncomfortable but the bed was fine. Loved the rooftop bar (but you can’t put drinks on your room) and I enjoyed the pool too.
Stayed 6 nights in Jun 2025

4/10 Poor

Burak

Business traveler
Disliked: Amenities
The room assigned was just beside the outside stairs with no view and also time to time noisy. During checkout their system was not working so could not provide invoice and mentioned to provide during the day. No update until 8pm until I had to call and still didnt receive the full invoice. The day later when called again was able to have the invoice of my stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Ania

Stayed 2 nights in Jun 2025

10/10 Excellent

Ella

Stayed 2 nights in Jun 2025