Izan Avenue Louise4.0 out of 5.0
Recent guest reviews
The hotel room was in so bad condition I had to double check I really stayed in 4 star hotel. Everything was either super old, broken, dirty or just seemed disgusting. There were holes in wallpapers, the ceiling looked like after floods, the lights were poor, the windows covered in greasy fingerprints, TV did not work at all, the carpet seemed dirty, the bed was covered in 10 pillows (probably because the mattress was in so bad condition I was afraid to sleep on it), the cupboard was small and inconvenient, there were no napkins in the bathroom, no slippers, even no soap - only shower gel!! The hotel was located on extremely noisy street. When I arrived there was noone at the reception. I had to wait for 2 minutes. When in the room I was afraid to touch anything and wanted to run away immediately. I wanted to kill my travel agent for suggesting this place.
Stayed here for two nights. The room was big and spacious. I loved the Victorian Style. The Carpet is stained, and there is a bad smell in the room. The service was good. Breakfast is provided and they have a good variety of things. Hotel has a shopping mall walking distance and is close to the Grand Place (about 20 minutes walking or 5 min in a car). All in all my experience was good and I would stay here again. I just wish the carpet can be changed.
Hotel was historic looking and smells like smoke in the halls. Room was large and clean. The checkin was quick and easy. Be prepared that if you did not prepay for breakfast it is not included and it costs 15 euros per person.
Stayed ther for 3 nights in June. Nice huge clean room. A bit off the main street, so quiet. A lot of restaurants and cafes in the neighbourhood. 15-20 minutes walk to the European Parliament. Read about AC problems, but I didn,t need it.
Located close to bus stop. Check in was smooth. Rooms were showing their old age. Room service was ok. the hotel is good for short stay . Wifi was ok. We didn't have b/f service as it was bit costly and there are lot of bakery / coffee shop to eat. Overall it was decent stay.
I must say the location is good but it was the worst hotel I ever been. In general cleaning standards are very very low. The carpet in our room was terrible, full of stains and dirty, the marble on the toilet floor was cracked, it could actually be a very different experience. I am sorry for my honesty but I think you could do better than what you actually do.
Good location, hotel is a little dated but perfectly fine as a home base for sightseeing. Excellent breakfast. No air conditioning, so if you need that, stay somewhere else. Reasonable rates. Avenue Louise is close by and a really trendy street.
The hotel is located in a decent area of the city close to tram and underground connections with lots of shops near-by. My wife and I travelled with our Brother/Sister-in-law for a short city break. There were no issues at all, the staff were friendly and helpful. Our rooms (153 & 253) were standard double rooms and faced a strip-club and a night club on the rear of the hotel but there were no issues with loud people or music over the weekend (we didn’t even know they were there until we looked on google maps to see what was around us). Our room was clean and tidy but in desperate need of decorating. Nothing too bad that should put off other travellers who are looking for a cheap and well placed hotel as a base to explore Brussels. (For example: Our our room had a broken light/bulb, a cracked mirror in the bathroom, peeling wallpaper and they keycard slot to power the room was loose). I've added a 3D panaoramic photo of room 153, hope it works! These issues are only VERY minor but worth noting. Considering we paid less than £45 per room per night on booking.com it was an absolute bargain. That said our rooms were NOTHING like the rooms in the photos but the hotel did look like it was made up of two parts as there were two separate lifts to different areas of the hotel. Perhaps the “nicer” (more expensive) rooms in the photos were on the front of the building. There were no tea/coffee making facilities in the room which is a shame. (But there was a well-stocked mini-bar. I didn’t see the price list so can't comment if they were high or not!) We did not eat breakfast here, we opted to nip across the road to a lovely organic deli and eat there for less than the cost of the buffet breakfast. The beds were EXTRA comfy, not too hard, not too soft. Goldilocks would have been impressed and the wifi was more than adequate for uploading photos to facebook or checking out google maps.
I stay in this hotel regularly for work, and honestly it is hard to imagine choosing anywhere else. It is a little 'faded grandeur', which I find charming, and yes not everything works all the time - but this is Belgium! The staff are lovely (superb English), the breakfasts are delicious with lovely pastries and breads and a ton of things I never even get round to eating, and the beds large and comfortable. If you want a little Brussels charm, in an excellent location for getting around at a good price, this is the right place. If you want a Premier Inn, stay in one.
I'm scrambling to write this review on the hotel's subpar wifi. We booked this hotel as an express deal on Priceline. All we knew was that it was gonna be a 4 star hotel in this area. Checking in we were a bit taken aback by the old fashioned interior of the hotel lobby not knowing that the 7th floor our room was on would be even more outdated and in need of a renovation. Opening the door to our room a wave of heat hit us and we made our way through the stagnant air to the big window that a) could be opened all the way but b) had a fire escape right outside of it - making it very easy to access our room from the outside. Not that anybody would wanna illegally enter this make shift Finnish sauna on a hot summer day. My first thought was opening the mini fridge but - surprise - it wasn't working. After calling the front desk asking for a fan and somebody to fix the fridge the receptionist came up and told us it wasn't working and had to be fixed the next day. We asked if we could switch rooms until then but we're told the hotel was fully booked - mind we have not seen or heard a single other person since we got here. We were offered to store our perishables in the downstairs hotel fridge, which sounds like a delightful idea if you wanna rehydrate your sweaty body at 3am with some cold water and have to get dressed and travel 7 floors down. Alas we declined his generous offer. Our next step of action was to call Priceline to ask if they could help us out with our situation. After a lot of messaging back and forth and several calls to the front desk we were told nothing could be done and we wouldn't even be able to cancel our reservation because the manager had to sign off on big decisions like that and - guess what - he was off for the weekend. So at this point one could hope to be offered some amenities like free breakfast, etc but all we got was the manager's business card which has little to none nutritional value. I am writing this at 1am trying to find peace next to an open window, hoping not get shanked by whoever frequents the fire escape at night or getting eaten alive by mosquitos.
- Walking distance to Horta Museum
- Free WiFi and wired Internet in rooms and public areas
- Laundry facilities
Located in Kastelijn within a short walk of Horta Museum, Izan Avenue Louise is within a mile (2 km) of other popular sights such as Church of Our Blessed Lady of the Sablon. This 80 -room, 4-star hotel welcomes guests with conveniences like a bar/lounge, a coffee shop/café, and free in-room WiFi. It's also close to Royal Museums of Fine Arts of Belgium and Museum of Musical Instruments.
Start each morning off right with buffet breakfast served for a fee. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
Izan Avenue Louise's 80 rooms are soundproofed and provide minibars, safes, and phones. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Housekeeping is available once per stay.
Izan Avenue Louise features free WiFi in public areas, a meeting room, and a seasonal outdoor pool. Self parking is available for EUR 15 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Other amenities at this family-friendly hotel include coffee/tea in a common area, free newspapers, and a terrace.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 565 reviews