Izan Avenue Louise4.0 out of 5.0
Recent guest reviews
I'm scrambling to write this review on the hotel's subpar wifi. We booked this hotel as an express deal on Priceline. All we knew was that it was gonna be a 4 star hotel in this area. Checking in we were a bit taken aback by the old fashioned interior of the hotel lobby not knowing that the 7th floor our room was on would be even more outdated and in need of a renovation. Opening the door to our room a wave of heat hit us and we made our way through the stagnant air to the big window that a) could be opened all the way but b) had a fire escape right outside of it - making it very easy to access our room from the outside. Not that anybody would wanna illegally enter this make shift Finnish sauna on a hot summer day. My first thought was opening the mini fridge but - surprise - it wasn't working. After calling the front desk asking for a fan and somebody to fix the fridge the receptionist came up and told us it wasn't working and had to be fixed the next day. We asked if we could switch rooms until then but we're told the hotel was fully booked - mind we have not seen or heard a single other person since we got here. We were offered to store our perishables in the downstairs hotel fridge, which sounds like a delightful idea if you wanna rehydrate your sweaty body at 3am with some cold water and have to get dressed and travel 7 floors down. Alas we declined his generous offer. Our next step of action was to call Priceline to ask if they could help us out with our situation. After a lot of messaging back and forth and several calls to the front desk we were told nothing could be done and we wouldn't even be able to cancel our reservation because the manager had to sign off on big decisions like that and - guess what - he was off for the weekend. So at this point one could hope to be offered some amenities like free breakfast, etc but all we got was the manager's business card which has little to none nutritional value. I am writing this at 1am trying to find peace next to an open window, hoping not get shanked by whoever frequents the fire escape at night or getting eaten alive by mosquitos.
The rooms are well organized, spacious and interior is in the spirit of 19th century noble Europe. The stuff is polite. The elevator is small and was not working best when a lot of people checked in at the same time. The corridors are a bit narrow and stairways hard to climb. But the room was rather spacious and had all the necessities. I was really happy to find complementary toothbrush, since I have forgot mine. The bathroom was clean, but the rest of the room could have been more polished. Some of the inventory was a bit worn out.
The hotel is in a nice side street and hence quieter than many Brussels hotels. It is clean and the staff are pleasant. The decor and facilities seem overdue for refurbishment. So things occasionally don't work properly (on my visit: electric razor point loose on wall, key card lost its data, small amount of wallpaper starting to detach from wall). At the right price, most people will be quite happy to stay here.
Good hotel, friendly staff, rooms in good condision great wifi Like that there is a safe in the room pony two issues lack of water pressure in shower and balcony door wouldn't open apart from that all good would be ideal for business trips
Hotel is suitable located for those needed this part of the city. If promotion so have a good price considering overall prices for hotels in this part of the city. A bit old fashioned and need renovation in the rooms, including sometimes wall papers getting out of the wall, but visible with all lights on. And the bath is in the very good condition with all amenities. Breakfast is nice, but not worthy 20 euro if you pay separately. Paul is just on the corner to take a coffee and pastries
My partner and I stayed here for a weekend with a Smartbox. This Smartbox included the breakfast, so we hadn't to pay for ot. The breakfast is a self service buffet and it's so complete. You have juices, milk, a whole box of a variety of teas and coffee. There also were some types of bread, cheese, jam, fruit, sweet things, nutella, etc. We were so impressed. The hotel is located in Ixelles. It is at 10 minutes walking from the nearest metro stop which takes you to everywhere in town. There are many restaurants sorrounding the hotel, and they have the phone number of a Pizza restaurant, and the bring you the pizzas to the hotel room with no additional cost. The room was big and clean. The style is a little bit old but the room is ok. The bed is huge and so comfortable. The stuff was very kind and they speak English, French and a little bit of Spanish. They are always there to help you with everything.
My partner and I stumbled across a last minute deal online to arrive at the Hotel Izan Avenue Louise. We'd never been to Brussels and we were impressed by the standard of the hotel according to photos. The hotel is situated in a lovely shopping district, just 5 minutes walk from the nearest tram stop and 10 minutes walk from the nearest metro station. It's easy and quick enough to walk to areas of interest such as Grand Place - about 20 minutes. There is an extensive range of restaurants to choose from nearby - this is what we did as opposed to paying €22 for continental breakfast in the hotel. Extortionate. The room we were assigned was beautiful and generously spacious. As we expected the room was clean (on arrival and then cleaned everyday). The bed was huge and very comfortable! The tea and coffee facilities were a little disappointing however, the two teabags were earl grey (which is not a massively popular variety of tea, certainly not my taste) and the two sachets of coffee, milk and sugar were not replenished after they were used which seemed a little tight fisted of the boutique hotel. All in all, for what we paid for the holiday we were hugely impressed! Would definitely consider staying here again should we return.
Location not good. Did not feel safe. First room not cleaned Complained to receptionist who told us to chill out! Second room (executive) stains on bed,carpet and curtains. Dark and dingy room. Could not stay here. 39 minute walk to centre.
Came to the hotel via Groupon and have been pleasantly surprised after that. Upon arrival, the check-in was smooth and the room was clean and stylish (if you like their style). Besides their breakfast was good and worth the money. Would come back
My husband and I stayed here for a couple nights recently and we really enjoyed ourselves. The room was very spacious and clean. It was very quiet .... don't know what some of the other reviews were talking about ! Breakfast was tasty and fresh. Everything was clean and the people we interacted with were helpful and friendly. Would definitely stay again!
- Walking distance to Horta Museum
- Free WiFi and wired Internet in rooms and public areas
- Laundry facilities
Horta Museum is a short stroll from Izan Avenue Louise, and other popular attractions like Church of Our Blessed Lady of the Sablon are within a mile (2 km). This 80 -room, 4-star hotel welcomes guests with conveniences like a bar/lounge, a coffee shop/café, and free in-room WiFi. It's also close to Royal Museums of Fine Arts of Belgium and Museum of Musical Instruments.
Start each morning off right with buffet breakfast served for a fee. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
Izan Avenue Louise's 80 rooms are soundproofed and provide minibars, safes, and phones. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Housekeeping is available once per stay.
Izan Avenue Louise features free WiFi in public areas, a meeting room, and a seasonal outdoor pool. Self parking is available for EUR 15 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Other amenities at this family-friendly hotel include coffee/tea in a common area, free newspapers, and a terrace.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 547 reviews