Hotel Sofitel Brussels Le Louise5.0 out of 5.0
Recent guest reviews
This is not our first visit to this wonderful hotel but it is above all the service encountered this time in every department that made me write this review. From the front desk employés to the bellman to the breakfast staff, they are all extremely friendly, helpful and efficient. We will be back!
I have enjoyed my stay at the Sofitel. The hotel is pleasant but most of it feels small and somehow claustrophobic. The best example is the bar/lounge/restaurant. But the worse part of my stay was the service: I stayed four nights and every day was a surprise. The room was fully serviced the first day: I got a bottle of water on the side of the bed, some night tea and everything looked fine. The next day there was nothing and the room was barely cleaned up (apart from towel changing I believe nothing more was done). The next day the room wasnt cleaned at all at 19:00. I had to request that they clean it and service it. Again, this time, it was minimalistic service (no water, no tea, no breakfast order form...). I asked reception if the bottles of water were stabdard and they confirmed and had some water delivered to the room. The last morning I order breakfast for two and I only got breakfast for one! Luckily in the invoice it was right: breakfast for one. The experience at the restaurant is nice from a gastronomical point of view but the seats are not comfortable and the place is small and you feel like if you are sharing your conversation with everybody else. The rooms are nice, good size and well-equipped apart from the fact that you have to turn off one lamp from the socket to be able to charge your phone or PC.
I really enjoyed my stay at Le Louise hotel. It was not my first stay. Firstly, it’s really nicely located and surrendered by all the cool shops in case you are interested in some luxury shopping :-) My room was neat and clean with a nice bathroom, very comfortable bed. Breakfast was also very good!
hotel is unusual in that reception is on first floor, you take an escalator up from first floor, staff very nice, rooms comfortable, am a Le Club Accor gold member so got upgraded to a suite on my last stay, get a nice gift of a small box of Belgian chocolates, a welcome drink/cocktail in hotel's nice bar, these are the kinds of small touches which don't cost so much but make the guests feel appreciated and look forward to staying in the hotel again
Stayed at Sofitel Le Louise for four nights on a work trip. I booked a deluxe room on hotels.com but a combination of having stayed before / being LCAH Gold received an upgrade to a luxury room (room 410) overlooking Avenue de la Toison d’Or. The room was pleasant, not that big but not too small. A large double bed, chair, desk and bath with shower and toilet. Decent Hermès toiletries provided. Being in a luxury room, items in the mini bar were free: some water, soft drinks, a beer and some chocolate. A coffee machine and tea making facilities are provided. My room rate didn’t include breakfast but I ate in the restaurant on the first morning. It cost €29 for the “Petit Dejeuner Complet”, all inclusive breakfast. Whilst I wouldn’t pay that with my own money, what I got was fantastic and compared to other breakfasts I’ve paid for in hotels, not bad value. The smoked salmon on my toast and perfectly cooked scrambled eggs was delicious: like it had come from a proper smokehouse and not just a supermarket. Yoghurt and fruit were tasty. Even macaroons were served. Some small gripes are that the sensor on the lifts where you scan your card to go up to your floor are not very sensitive so it took some time and playing around to get it work. Additionally, the plug for the bath is in the middle of the bath which is where you would stand when having a shower. I was forever standing on it pushing it down then having to lift it out completely to avoid the bath filling up only for service to put it back the following morning. Location is great. A short walk from Le Louise Metro and a very short journey from Gare du Midi. Overall, a very good hotel. I will stay again on my next trip to Brussels.
We had to stay here for three nights after Christmas, but we checked out after a day. Bad service, really bad. It has started from breakfast, when we was waiting omelettes for 20 min at least and no one didn’t come to add hot water in a tea after our request. But the worst thing is room cleaning. 3 pm our room wasn’t clean, we called many times, talked with manager, but they didn’t solve the problem. We decided to change the hotel, and no one didn’t suggest us just to change the room (easy solution, isn’t it?). I have forgotten two things after check out, next day we came back for them. They found just one, I was glad that at least. So if you don’t want to waist time in Brussels, choose another hotel. We picked another one closer to the center and were absolutely glad!
Really enjoyed my stay, lovely location and breakfast was a delicious. the only item of concern was the elevator/lift buttons were missing/broken. Luckily for me it was the Up button on my floor and I only ever needed to go down! staff was lovely and very accommodating! There Hermes toiletries were a nice touch as well. enjoyed the modern decor!
Stayed at the Sofitel le Louise for two days. Check in was rapid and efficient, room was well appointed, clean and quiet. Concierge was excellent (Note for Sofitel, didn't catch his name but read haired guy with beard) great restaurant recommendations -3 options each different - style and price bracket, also good local advice. Breakfast and breakfast crew were excellent and great value - breakfast fill up mean we didn't need lunch:)... Overall a really good stay, would definitely recommend
I have probably stayed at this hotel five or six times by now. It is always relaxing. Location is excellent, close to the Porte de Namur and Avenue Louise. In terms of service, it is a little slow and not always very attentive. The aromatised water that is supposed to great new guests was missing new glasses and was uninviting. Overall, one gets the impression that this hotel is run without proper Sofitel-like management that really enforces the Sofitel standard, also at the breakfast table; in terms of service, it has quite a bit to catch up. Rooms are fine, and the breakfast is excellent (save for the somewhat slowish and not always attentive service).
I booked this hotel based on Tripadvisor reviews. Overall, the hotel was a solid 4*. The check-in was faultless and efficient. I was escorted to my room. The room was comfortable (great bed) but on the bland side. Fixtures and furniture was good but not luxury. Oddly, there was a lack of "tech" and plug sockets. I needed to pull out hotel plugs to make room for personal tech - off for a modern hotel. The room temperature was perfect and super quiet. So, overall, I was satisfied. I had room service twice and on both occasions, it was prompt and the food excellent. I also used the bar - again food and service good, and breakfast twice. Breakfast was good but not fantastic. The choice is not extensive and fruit selection was bland. Service was nice, though. Overall, this was a really decent hotel, just not as lux as I had imagined and based on reviews. The price didn't represent good value.
- Walking distance to Church of Our Blessed Lady of the Sablon and Royal Museums of Fine Arts of Belgium
- Free WiFi in rooms and public areas
- Onsite dining
- 24-hour fitness center
Hotel Sofitel Brussels Le Louise places you within a 15-minute stroll of popular sights such as Church of Our Blessed Lady of the Sablon and Royal Museums of Fine Arts of Belgium. This 169-room, 5-star hotel has conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center. Located centrally in Brussels, it's also close to Museum of Musical Instruments and Manneken Pis Statue.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with breakfast, served for a fee from 6:30 AM to 10:30 AM.
All of Hotel Sofitel Brussels Le Louise's 169 rooms are air-conditioned and have an array of amenities, including free minibar items, coffee makers, and free weekday newspapers. Flat-screen TVs come with satellite channels, and guests can stay connected with wired Internet and free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include safes, phones, and ironing boards. Private bathrooms are not ensuite.
Guests of Hotel Sofitel Brussels Le Louise enjoy a 24-hour fitness center, free WiFi in public areas, and 5 meeting rooms. Parking is available for EUR 16 per day (EUR 27 per day for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 2169 reviews