Hotel Sofitel Brussels Le Louise5.0 out of 5.0
Recent guest reviews
I loved the breakfast and dinner service here. The rooms are very clean too. But you will have to walk a bit to the grand place. I spent one night here and the second night at Marriott in grand place. The combination of hotels was very nice since the neighborhood this hotel is located in is rather luxurious than brussels-like.
It was my first visit to Brussels after a very long time. The hotel is conveniently located near the Louise metro station, within a walking distance from the major tourist attractions of Brussels, next to a lot of shopping malls and galleries. The staff from the very beginning was very helpful and friendly, I had a feeling of being expected by the hotel. The chief concierge even made sure I knew all about Brussels before I went to take pictures of the city. As a Platinum LeClub member I was able to take advantage of my status and received an upgrade to a Junior Suite, to which I was accompanied by a receptionist. Room was clean, quite spacious, nicely equipped, however poorly organized. There were a lot of sections and subsections which made the whole room appear smaller than it was in fact. Nice bathroom with a great walk-in shower with multiple types of water flow. However the bathtub was disappointing, as it took me over an hour to fill it with water due to poor water flow. The thing I like the most in Sofitels are the beds (so soft and comfy!) and the Hermes cosmetics, which smell great and let you relax. The minibar is included in all rooms above Luxury type, however it was not replenished for the second day of my stay. The room was quiet, overlooking a garden and an outside bar. The biggest disappointment was the WiFi. It was easily accessible, however very unstable - at one time the connection was perfect, while a minute later the connection was broken. This happened on multiple devices -> this and the bathtub are the only reasons I'm not giving full marks for the stay. Breakfasts are pretty expensive, but were included in my rate. The service was nice, the choice of food very wide and only top-quality products. The best experience I had was in the bar located in the garden/terrace in the yard, where I was offered a nice range of belgian beers with some snacks, the staff knew what to recommend and the whole atmosphere was very pleasant. All in all - a pleasant stay and a nice, 5-star hotel to stay at while in Brussels.
Sofitel Brussels Le Louise would have been totally fine if we hadn't stayed at the nearby Steigenberger Wiltcher's last summer and the summer before. Compared to Wiltcher's super spacious rooms, lovely breakfast buffet and superb service overall, this Sofitel is just adequate. Our room was very small. The breakfast has few selections. The service while fine is not exceptional.
A super comfortable hotel. I sleep better here than at home, or any other hotel. The food is reasonable, but not amazing. The staff are fantastic. Rooms are well decorated, well maintained, and well equipped (though I note that ironing boards have now gone). Only criticisms were a charge for the mini bar that I didn't use (easily sorted) and that the bedding is too thin/cold. I know I could have called down to get more (no additional bedding in the room), but by the time you're in bed, you really don't fancy waiting for someone to come to your room etc... Overall, I will keep coming back, and highly recommend this.
This was our second stay at this hotel. We chose to return because of the warm and personal reception we received last time, as well as the nice location. The reception was far less personal this time but professional. Our room was comfortable and relaxing. The room was fairly clean. Soundproofing, however, was poor and noise from the street came through the window. The bathroom was well-appointed but the shower was poorly designed and flooded the bathroom floor with each use. Tissues were not replaced by housekeeping even when explicitly requested. Hotel gym was useless. The chocolates I ordered for the room were not present upon arrival and I had to ask for them (the hotel gave us a complimentary second box in compensation).
Stayed here for a work trip and was not disappointed. The hotel is located on a very expensive street in Brussels where the shops are a mixture of high-end and affordable stores and the entrance is almost hidden with the other storefronts. The hotel staff were extremely friendly and helpful. The elevators are tiny, but the rooms are a good size. I had a roommate and there was plenty of room to put out each of our luggage with space to walk as well. The beds are small and need to be pushed apart and the bathroom has a sliding door, which isn't ideal or soundproof, lol. The bathroom however is a good size. I notice a trend where a lot of the showers in Europe don't necessarily have a shower door that covers the entire shower, just a short glass pane - so be careful with that, as I sprayed water on the floor a few times. Breakfast was included in our package, so we were fortunate to have the breakfast buffet every morning and it was delicious.
We stayed at this hotel for a long weekend in December. This hotel is in a great location, very central and only a short walk to the Christmas markets. The rooms are clean, modern, very spacious, with super comfortable beds and an amazing shower. The staff are friendly but did take some time to respond to in-room requests (i.e restocking the mini bar). This is the only negative I have ... everything else was perfect. We ordered breakfast on one of the mornings and it was an absolutely amazing spread. The crystal bar is lovely but did not end up staying very long due to the choice of music, I would suggest a more chilled choice of music would be better especially after a long day of sightseeing. The barman recommended a fantastic wine which we thoroughly enjoyed. I would definitely recommend this hotel. All in all a great stay :-)
This is one of those hotels with all the pretensions : the slightly forced smiles of the staff, people who greet and smile and wish you a good stay. All right if you're into that sort of thing, I suppose. The problem is that there is really nothing to back it all up. The hotel has no facilities to speak of. They mention a fitness centre, but it's nothing to write home about. Everything is a bit tatty at the edges and when you're paying top dollar you can expect much better (had I know my company's travel agency had booked this place at €210 for a bog standard room I would have refused it). The whole decor of the hotel is dark, frankly a bit miserable. The room furniture is black or very dark brown. One of the hangers was broken. The flannels were a bit grubby - they'd been washed and smelt slightly of a previous user. Yuk ! The minibar was pathetic. Everything in the hotel is overpriced. The breakfast was a joke : €20 for a continental and €28 for a "full". I had been seated by the greeter, was shown the menu at these prices and I got up and told him that I couldn't stay because I was fed up with being ripped off. On the positive side, the bed was comfortable and the washing facilities (basin and shower) were very good. There was a huge good quality TV on the wall. But these would be a minimum for the price paid. Sorry, but I won't be going back.
I stayed at this hotel for 2 nights on business. The check-in was efficient and friendly. The hotel is located on a busy shopping street. It is ca. 20 min. walk to the city centre (Grand Place) and closer to the European district. The lobby is thin and long, but inviting and clean. The hotel has a nice deck. I did not try the restaurant, but the catering for our event was good. Choice at breakfast was adequate and of good quality, service friendly. The room was on the 5th floor and was large enough and very clean. The room had a safe, ironing board could be ordered at the front desk and arrived quickly. The bathroom had a nice rain shower with constant water pressure and temperature. The bed had a standard "nordic-type" mattress (top softer layer), which was a bit too soft for my taste. The room was quiet but the window still let some street noise in, which might bother some, but not enough to remove a point from the rating. The hotel has a fitness room but I did not use it. Wifi is free and works well, but you have to log in often. check-out was quick, efficient, and friendly. The front desk offered good restaurant tips, and booked a taxi to the airport for us. The seminar room we were in was large and clean and everything worked. Catering and coffee were good. I cannot compare with other hotels in Brussels, but I certainly would recommend this hotel for business and leisure travellers. Not sure for those travelling with families.
In error a colleague booked me into the Le Louise instead of where I have stayed before at the Sofitel Brussels Europe. The comparison of sister hotels is not good. Although the rooms were of a decent standard they missed a lot of the small touches of the Brussels Europe (toiletries not complete etc.). But the main disappointment was the staff. The staff member who booked me in was not overly friendly and did not explain where breakfast was or time of opening. When I did arrive for breakfast I was shown to my seat and left to find everything myself. I ordered tea and got coffee and there was no butter on my table. The time it took for these items to be replaced was almost the time it took to eat my breakfast. Not good. But what was most disappointing was the way the staff treated a group of men in business suits - they were shown their table, were explained the menu and where the items could be found (including some options that could be ordered to be brought to the table). Something that was not offered to me, a single female in casual clothing. Their entire order came before my replacement. I travel a lot to Europe on business and was extremely disappointed at treatment here. It may not have been down to dress etc but I cannot understand the difference in treatment of customers. The Sofitel Brussels Europe is far superior and the same price.
- Walking distance to Church of Our Blessed Lady of the Sablon and Royal Museums of Fine Arts of Belgium
- Free WiFi in rooms and public areas
- Onsite dining
- 24-hour fitness center
Hotel Sofitel Brussels Le Louise places you within a 15-minute stroll of popular sights such as Church of Our Blessed Lady of the Sablon and Royal Museums of Fine Arts of Belgium. This 169-room, 5-star hotel has conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center. Located centrally in Brussels, it's also close to Museum of Musical Instruments and Manneken Pis Statue.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with breakfast, served for a fee from 6:30 AM to 10:30 AM.
All of Hotel Sofitel Brussels Le Louise's 169 rooms are air-conditioned and have an array of amenities, including free minibar items, coffee makers, and free weekday newspapers. Flat-screen TVs come with satellite channels, and guests can stay connected with wired Internet and free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include safes, phones, and ironing boards. Private bathrooms are not ensuite.
Guests of Hotel Sofitel Brussels Le Louise enjoy a 24-hour fitness center, free WiFi in public areas, and 5 meeting rooms. Parking is available for EUR 16 per day (EUR 27 per day for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 2053 reviews