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Hotel Sofitel Brussels Le Louise

5.0 out of 5.0

Recent guest reviews

Nearly a perfect experience , great location in the city center. Amazing room with a very very comfortable bed and. The food in the restaurant is even better than the amazing service I can only recommend trying it out. If there is anything that I did not particularly like was the lack of any special treatment for platinum meaning no upgrade, no small detail in the room like you normally get in all other accor hotels.

This was a great location Rooms very clean and comfortable Bed was very comfortable Staff was super friendly The critique come from few missed steps Mini bar not refilled unless asked for daily was disappointing

Nice room, small, but that's Europe for you. Very good amenities in the room, excellent staff at the front desk, very, very good breakfast, nice part of town. Probably the most comfortable bed I've sleep on in a hotel in years. I've been very happy here.

The hotel staff were very friendly and spoke good English. We requested two repairs to be made to the room twice, neither of which were accomplish during our three day, 2 night stay. They did say the repairs would be done. The room was comfortable otherwise. The safe did not work. Two lights could not be turned off without taking the card out of the key slot to turn off all the lights.

I booked this hotel for a one night stay with my kids on the way to other adventures in Belgium. We arrived on a Sunday, so there was free parking in front of the hotel, actually if you manage to park on the right hand side of the street, you can just leave your car there. Reception was very friendly and efficient. I had purchased the room thorough Expedia the night before and it didn’t show up in their system, so they politely requested to see the confirmation and said they would immediately honor it. So we just left our bags at the hotel, went for lunch nearby at the suggestion of the very friendly and knowledgeable concierge and then on to the Hop on-hop off bus which has a stop near the hotel. The room is a standard size for this part of the world, it may seem a bit small for an American but it is very functional. Clean. Good bathroom with the standard Hermès toiletries. Good cable choice and very good WiFi. Excellent breakfast both in terms of variety and service. I read a few of the most recent negative reviews before leaving home and couldn’t find that hotel :) .

Good sofitel standards with high levels of service and nicely appointed rooms. Good location in the very centre of Brussels with a metro station 100m from the hotel. Numerous restaurants within walking distance. Dining options in the hotel overpriced.

You could easily miss the entrance to this hotel, it blends into the the store fronts of the busy shopping street. But go up the escalator and you are welcomed by a hotel that feels very boutique. Staff were welcoming, and helpful with tips for Brussels. The rooms are a good size, with a nice rain shower and comfy Sofitel bed. The WiFi worked well during my stay and you can upgrade to faster speeds should you need it. I will definitely be recommending to my colleagues.

Standard reception and welcome but the room was nice and practical although not too big. Had a nice warm feeling to it. The service was good. Breakfast was not the best (expensive for what it was, very average coffee). The service at the bar was excellent though. No club lounge. There are not many restaurants in short walking distance.

Arrived at the hotel and received my keys only to find that they do not work.. and continued not to work multiple times causing me to have to go down to reception multiple times. I’m We ordered dinner to the room and left the tray outside the room as told and when we left in the morning around 11am the tray was still outside the room. Furthermore when we got back to our hotel at 6pm we found that housekeeping did not clean our room. For which we called the reception + housekeeping and left the room again for over an hour to come back and find that still the room has not been cleaned! And calls to reception remain in answered! Ridiculous. Other than the location the service in this institution is below standard.

I'm sitting here getting a trickle of WiFi when I need to make Skype calls with clients over four days. I don't know what I'm going to do. The premium WiFi isn't any faster than the basic, for €10 per day. Guess I'll be using my phone's data plan for Skype and Facetime. I'm sure I'll get a "Thank you for your review and we're oh so sorry for your experience" note below this review, but how does that help me when I'm losing business because I can't connect with clients? Won't be staying here again.

Avenue de la Toison d'Or, 40 Brussels

Hotel highlights

  • Walking distance to Church of Our Blessed Lady of the Sablon and Royal Museums of Fine Arts of Belgium
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Hotel Sofitel Brussels Le Louise places you within a 15-minute stroll of popular sights such as Church of Our Blessed Lady of the Sablon and Royal Museums of Fine Arts of Belgium. This 169-room, 5-star hotel has conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center. Located centrally in Brussels, it's also close to Museum of Musical Instruments and Manneken Pis Statue.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with breakfast, served for a fee from 6:30 AM to 10:30 AM.


Rooms

All of Hotel Sofitel Brussels Le Louise's 169 rooms are air-conditioned and have an array of amenities, including free minibar items, coffee makers, and free weekday newspapers. Flat-screen TVs come with satellite channels, and guests can stay connected with wired Internet and free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include safes, phones, and ironing boards. Private bathrooms are not ensuite.


Property features

Guests of Hotel Sofitel Brussels Le Louise enjoy a 24-hour fitness center, free WiFi in public areas, and 5 meeting rooms. Parking is available for EUR 16 per day (EUR 27 per day for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

88.0% of guests recommend this hotel

Total of 2199 reviews