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Recent guest reviews

Booked three nights initially, with some apprehension given the negative reviews, but I ended up staying 15 days with FULL SATISFACTION. My room was very quiet, very spacious, very clean, with decent furniture (NOT Ikea-like; far better) and SUPERB WIFI, decent Cable TV, a fully functional small fridge and portable air-conditioner, all of this in what could be the best location in Brussels. What more could you ask? OK, the downside is indeed the breakfast; Buffet but needs improvement. May I suggest omelette and waffle station; very easy to accomplish and will vastly improve this hotel.

By today's standards, the shower was too small, there was no iron in the room, and the heat couldn't be regulated. I had to open a window to sleep. Of course it was noisy outside early in the morning.

The location is great but I didn't have access to Internet during my stay. The Wifi was terrible. I had to go to the lobby of another hotel to be able to receive my emails. The only positive thing about this hotel was that the staff were nice and helpful,

I stayed at the hotel four nights. I had meeting in Brussels close to the hotel. The hotel was very good for such purpose. Staff were very friendly and helpful all through my stay.

Very poor breakfast. Hot coffee and cocoa come from machine and is awful. Staff not super helpful. Smelled musty and was old.

Huge room, but outdated. This is an old hotel. Room had a bad, unbearable smell (as if something had been burnt inside it) that did not go away even after opening the windows for a long time. Furthermore, this was supposed to be a non-smoking room but it had ashtrays in it... The beds were bad (plain cheap foam mattresses). Free internet available only at lobby, not in the room. CRT TV too small to see anything from the bed. Polite staff at the reception desk. Good breakfast with variety of food (included in price) but only vending-machine-like coffee was available (not so good).

The location is great and thankfully we only stayed one night. The beds are bad, pillows are even worse and we got a non-smoking room that had the smell of death.

I stayed at Le Dome for two nights; I booked the room due to past reviews and location. However, the lack of service and amenities made the stay disappointing. I found the staff to be cold and annoyed by the guests; during the check in process the staff member barely made eye contact with me and did not speak to me directly- not even to say hello or confirm my room number. Later, when I asked for the password to the wireless internet, she mumbled it, again without eye contact. When I asked her to repeat it, she glared at me and asked if I needed her to write it down or could I possibly remember it. I didn't appreciate that as a guest in the hotel. The rooms are basic with no frills; my room had two beds pushed together with a firm mattress and lumpy pillows. The room was very large with plenty of space to move around, and the bathroom was also spacious and clean (but very dated- not a modern bathroom!). Free wireless internet is only available in the lobby; you cannot get the signal from the guest rooms. I heard street noise and sirens all night long. Location is great- a 5 minute walk to Brussels Nord and a short walk to shopping and sightseeing. All in all, I won't stay at Le Dome again. The hotel did not meet my expectations, and I won't go anywhere that I feel so unwelcome again.

Boulevard Du Jardin Botanique 9-12-13 Brussels

Hotel highlights

  • Walking distance to La Grand Place
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Located in Lower Town, Hotel Le Dome is next to Place Charles Rogier and Rue Neuve. This 125-room, 3-star hotel welcomes guests with in-room amenities like minibars, coffee makers, and TVs. Centrally located in Brussels, the hotel is connected to the convention center, and a short walk from La Grand Place and City 2 Shopping Mall.


Dining

Enjoy a bite to eat at Kom Kom, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service.


Rooms

TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include minibars, coffee makers, and phones.


Property features

Dating back to 1902, Hotel Le Dome features free WiFi in public areas and meeting rooms. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables.

Room options

Twin Room

2 Twin Beds | Sleeps 3

Double Room

1 Double Bed | Sleeps 3

Single Room

1 Twin Bed | Sleeps 1

Guest reviews for Hotel Le Dome

Everyone (3) Business (2) Couples (2) Other (1)
5
Everyone

Booked three nights initially, with some apprehension given the negative reviews, but I ended up staying 15 days with FULL SATISFACTION. My room was very quiet, very spacious, very clean, with decent furniture (NOT Ikea-like; far better) and SUPERB WIFI, decent Cable TV, a fully functional small fridge and portable air-conditioner, all of this in what could be the best location in Brussels. What more could you ask? OK, the downside is indeed the breakfast; Buffet but needs improvement. May I suggest omelette and waffle station; very easy to accomplish and will vastly improve this hotel.

By , from Montreal on Aug 20, 2019

3
Everyone

By today's standards, the shower was too small, there was no iron in the room, and the heat couldn't be regulated. I had to open a window to sleep. Of course it was noisy outside early in the morning.

By , from Portugal on Nov 22, 2018

1
Everyone

The location is great but I didn't have access to Internet during my stay. The Wifi was terrible. I had to go to the lobby of another hotel to be able to receive my emails. The only positive thing about this hotel was that the staff were nice and helpful,

By on Oct 3, 2016

4

very good for business trip

Business

I stayed at the hotel four nights. I had meeting in Brussels close to the hotel. The hotel was very good for such purpose. Staff were very friendly and helpful all through my stay.

By on Oct 12, 2015

2

old and should not rate a 4

Couples

Very poor breakfast. Hot coffee and cocoa come from machine and is awful. Staff not super helpful. Smelled musty and was old.

By on Jun 14, 2013

3

this is a 2.5 star hotel (with a price to match)

Business

Huge room, but outdated. This is an old hotel. Room had a bad, unbearable smell (as if something had been burnt inside it) that did not go away even after opening the windows for a long time. Furthermore, this was supposed to be a non-smoking room but it had ashtrays in it... The beds were bad (plain cheap foam mattresses). Free internet available only at lobby, not in the room. CRT TV too small to see anything from the bed. Polite staff at the reception desk. Good breakfast with variety of food (included in price) but only vending-machine-like coffee was available (not so good).

By on Jul 16, 2012

2

ok

Couples

The location is great and thankfully we only stayed one night. The beds are bad, pillows are even worse and we got a non-smoking room that had the smell of death.

By on Oct 6, 2011

2

not an enjoyable stay

Other

I stayed at Le Dome for two nights; I booked the room due to past reviews and location. However, the lack of service and amenities made the stay disappointing. I found the staff to be cold and annoyed by the guests; during the check in process the staff member barely made eye contact with me and did not speak to me directly- not even to say hello or confirm my room number. Later, when I asked for the password to the wireless internet, she mumbled it, again without eye contact. When I asked her to repeat it, she glared at me and asked if I needed her to write it down or could I possibly remember it. I didn't appreciate that as a guest in the hotel. The rooms are basic with no frills; my room had two beds pushed together with a firm mattress and lumpy pillows. The room was very large with plenty of space to move around, and the bathroom was also spacious and clean (but very dated- not a modern bathroom!). Free wireless internet is only available in the lobby; you cannot get the signal from the guest rooms. I heard street noise and sirens all night long. Location is great- a 5 minute walk to Brussels Nord and a short walk to shopping and sightseeing. All in all, I won't stay at Le Dome again. The hotel did not meet my expectations, and I won't go anywhere that I feel so unwelcome again.

By on Sep 3, 2011

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