Hotel Chambord3.0 out of 5.0
Recent guest reviews
The staff was professional, smart and so kind. They are well respected and answer our question rapidly and help us at any time. The breakfast is good. The building and the room is not well maintained, cold air is coming from windows that has a bad sealing and isolation. About the Wi-Fi, it was catastrophic, weak and we could not use it. Wi-Fi from other hotels reaches our room, but from our hotel, it was so weak. They need to invest to build a new Internet system.
Excellent breakfast, very friendly and helpful staff, very good location in a calm area on a walking distance to the city center. The furniture in the room was a bit old. The elevator was renovated but still small. The Internet connectivity through WiFi could have been faster. My conclusion is that is a very good value for money and I would visit it again.
For a business reason located quite a near, I took this time this semi-budget option, and actually it was fair enough, having in mind its (almost) central location, decent service and very good breakfast. Yet my room was tiny, some strange smells occurred and occupied hallways each day, while the elevator (I was on the 6th floor) was traditionally small and slow. Still, I'm counting this one as a positive stay in Brussels, especially when you basically need only a place to stay overnight for a day or two. And those few hours I spent in besides sleeping were covered by more than fair wi-fi.
Room was supposed to be ready a 2 pm, at 2h30 we were still waiting...The front desk kindly suggested that we had time to go to lunch..at 2:15 pm..no we already ate. Room finally ready at 2:40 pm. Room clean and ok. The safe did not work, one of the night table lamp keep flickering. Ok for one night..but really 3 stars...The breakfast. is great
Nice room but amenities are limited ( only shower gel and soap) as this is more a 3* hotel than a 3* luxe. Fits for one night but not more as not much space to unpack your lugage and store clothes. TV set has limited number of channels. Hotel needs refurbishment. You can feel it has been refreshed but not upgraded.
after our vacation in Bruges we stayed one night in Brussels (since our early flight in the morning was too early to make it from Bruges) and had the misfortune to book this hotel. We arrived, admittedly a bit early (11:00) and were told our room was wouldn't be available until 14:00: fair enough, we left our luggage and went for a visit of the city. Once checked-in the first thing we noticed is how insecure the hotel looks from a fire hazard point of view. The safe in the room was locked in the open position so it was unusable: I went down to the very disinterested receptionist to ask for help and I was told "What do you need the safe for? Nobody is going to enter your room"... When I pointed out that I 'd like to leave my valuables in the safe when not in the room, I was told that the safe would be repaired the next morning (presumably when I would already be on my flight back to Sweden). We had to print our boarding passes, the printer was not working (it printed a black band on one of the sides: thankfully it didn't cover up the QR-code, so the boarding pass, while ugly, was still usable) No mini-bar in the room, no toiletries, no way to control the air-conditioning (the room was very warm). Sleeping was hard, as the antiquated air-conditioning machine was very noisy. Since we had to catch a very early train to the airport the next morning I asked if we could have breakfast a little earlier than 7:00 am: I was told by the confident receptionist that no problem, if we come down 10 minutes earlier it wouldn't be a problem. Needless to say, when the next morning I went to ask in the breakfast room I was welcomed by a very annoyed and rude waitress who, after I asked for a couple of croissants, immediately looked at her watch like saying: "How dare you come ask for breakfast 10 minutes earlier than the established time?". When I explained that yes I knew it was a bit early but I needed to catch a flight, she begrudgingly handed me two (2) croissants, no more, no less. We went to check-out, the room was already paid and when I asked for a receipt I was told that they do not leave receipts, if I wanted one I'd had to contact the travel agency (I booked via hotels.com). As I said in the title, worse than Fawlty Towers, at least Basil and Manuel were funny... All in all, a place to avoid like the plague.
Hotel location is fine but room is really very small and simple amenities are non existent like shampoo, conditioner, lotion,etc. The room is like a dorm room rather than what you would expect from a hotel. There is no place to even hang a hand towel. Not sure why breakfast starts at 8am on weekends instead of 7am like weekdays when full day tours are mostly on weekends when one needs to eat early. Not going back and would not recommend and it is still way overpriced for the “50% off special” price in Booking.com.
Small room, bed normal, breakfast could be better, everything around normal except for the fact that my room (number 2) was placed right next to the big machines that power the air conditioning / heating system of the whole hotel. So it was crazy noisy. I cannot understand how hotel managers let you sleep in such a room. I asked for a change, but they requested 60€ on top of what was already payed, so I stayed and used my airplane noise cancellation headphones to get some sleep. Staff was very nice, though
The hotel is old, but it's clean and comfortable. If you want more space and more recent furnishings, be prepared to pay more (elsewhere). The breakfast was perfectly fine--indeed, more than I expected.
I stayed here for two nights but will probably not return. The location is indeed good but the hotel would be in need of a thorough renovation. The elevator is tiny and extremely slow. The safety box was out of order and the breakfast buffet was very basic. The hotel has however, kind and service minded staff.
- Walking distance to Royal Museums of Fine Arts of Belgium and Museum of Musical Instruments
- Free buffet breakfast
- Free WiFi in rooms and public areas
- 24-hour front desk
Located in European Quarter, Hotel Chambord is within a 5-minute walk of Royal Museums of Fine Arts of Belgium and within 15 minutes of other popular attractions like Museum of Musical Instruments. This 3-star hotel has 64 rooms and welcomes guests with free breakfast, free in-room WiFi, and a conference center. Church of Our Blessed Lady of the Sablon and Cathedral of St. Michael are also a short walk from this Brussels hotel.
Free buffet breakfast is offered each morning.
All 64 air-conditioned rooms provide safes, phones, and desks. 15-cm LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Free toiletries are also standard.
At Hotel Chambord, guests have access to free WiFi in public areas, a conference center, and free newspapers. Self parking is available for EUR 15.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage.
Reviews from Trip Advisor
50% of guests recommend this hotelTotal of 562 reviews