Best Western County House of Brussels3.0 out of 5.0
Recent guest reviews
I have stayed in many Best Western branded hotels over the years, but this one should be closed and refurbished immediately or signs taken down. My room was tiny, and even though on the 6th floor the street noise was coming staright in to the room, felt like the trams were passing under my bed. Same from the hotel corridor, every single noise from other guests, the elevator or staff was like the room door was open. Run down , damages everywhere and a bathroom looking more like a backpacker hostel.Heating was turned off so icecold in my room when I arrived, and did not really get better. Radiator in the bathroom was broken. On the positive, wifi is free. Only reason to stay here is that there are very few other hotels to choose from in the Uccle heighbourhood.
Special case as I used the hotel as a recovery centre after a hip operation at St. Elisabeth Clinic of Europe which is just down the road. Incredible service over and above what one would expect, the receptionist even found me a hairdresser to come to my room. Absolutely nothing was too much trouble, the service, the food, the room, we had taken a Junior Suite and it should be known that they do special prices for long term stays. The rooms were kept immaculate and linen was changed daily, also the laundry service was excellent. Their restaurant was excellent and the staff both there and overall were really appreciated and we felt at home.
The property is right next to a tram station with a supermarket & other stores nearby. A great location indeed. The rooms are quite cozy & clean. The only thing missing was a touch of hospitality in the staff. The old lady at the reception behaved as if she was doing a favor to man kind by being there. Her tone was quite rude and unwelcoming. There would be no housekeeping/ room service post 6pm and when we discovered that housekeeping didn’t clean our room properly or change the towels and toiletries, we were asked to speak to them next morning and not bother the lady who was all alone manning the place. May be she’s actually over worked, but In all, a little bit of courtesy & hospitality from the staff could make this place great.
We had a very easy stay at this hotel as a group of about 15 for two nights. Everything was very easy for what we required. The location was great as only 45 mins walk to the centre. They kept the restaurant open late for when we arrived and the food was very good. The breakfast was just right, not over the top but a wide enough range of choice. The rooms were fine, again not posh but clean and comfortable. Thank you for making our stay so easy.
Hotel is very nice. My room is look to front site I can seen to park directly open to window. Great balcony. Room is very clean and very nice. Bathroom is nice and clean. Breakfast is nice. Location very close to metro station.
I stayed here for 28 nights with work the rooms are clean and a decent size. The breakfast is the same things everyday and not worth the money charged.the restaurant served good meals in the evening the bar service was a bit slow due to only one bar staff working at night and also doing the restaurant drinks. The rooms have no air con and very warm at night you can get a fan from reception but not a lot of good you can't open a window because of the noise from the main road. Two nights a week they have a coach trip stay and they just seemed to like shouting in the corridors at night. There is nowhere around to park your car so you have to pay €14 a night to park your car. On the good side there are some nice bars and restaurants close by
Ok hotel located outside the city center. The standard is a bit below average and the room interiour is pretty old. There was a fan and a water heater with coffee in the room though, which is a plus. Most of the staff were friendly, especially the ones that worked during night time. There is parking garage for €14 per night, but be aware that it is extremly narrow space. So if you are afraid of getting scratches on your car I will not recommend it. There are many restaurants within walking distance. You can also take the tram to the city center. Compared to the quality and location the pricing is a bit too high for me to recommend staying here. But that's just my personal view.
Very polite staff. Good and quiet location. Wifi was working well. I'm a fan of the bar in the hotel and the service there. Poor breakfasts - every day the same dishes. Not many options for vegetarians or vegans.
I stayed at the hotel several times, the last one was ten years ago, Tan and today I enjoyed my stay, Modest not fancy room, nice size, good quality, pleasant stay, Helpful staff, all were pleasant people, Free WiFi, Since it is winter lack of A/C did not disturb me, at summer time it is a must,
I think you need to be lucky to have silent neighbours, the walls are thin and I had noisy ones.. the rooms are ok and the breakfast modest but ok for business. Parking is under the hotel and I wasn't charged for it, appriciated ! There are some nice restaurants close by.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
- Business center
Horta Museum is within 2 miles (3 km) of Best Western County House of Brussels while other popular attractions such as Church of Our Blessed Lady of the Sablon are within 3 miles (5 km). This 105-room, 3-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi. It's in central Brussels and also close to Royal Museums of Fine Arts of Belgium and Museum of Musical Instruments.
Start your day off right with a free buffet breakfast offered each morning. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
All 105 rooms provide balconies, coffee makers, and phones. Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries.
Best Western County House of Brussels features free WiFi in public areas, 4 meeting rooms, and a business center. Self parking is offered for EUR 14 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. This hotel also has a terrace.
Reviews from Trip Advisor
38.0% of guests recommend this hotelTotal of 245 reviews