B-aparthotel Ambiorix

Stayed on after an EU meeting. I used to live in Brussels so I knew Square Ambiorix was close by the meeting venue, but was curious as to what the apart hotel would be like. Nice, is the answer. I took a room without breakfast; in Brussels you're never far from a good bakery and this is as true of the EU quarter as anywhere. I had a little terrace and a bathroom with full bath, which was bliss after a long hot day of travelling. Yes the keycode system is a bit odd but as long as you're organised and print it or email it to yourself, it's not hard to find. Look for the flags that mark the building. Staff are present til 8pm and very helpful. The room is clean. Rituals toiletries were a surprisingly posh touch in the bathroom. The furniture is, granted, a little battered in places. This is a clever investment by someone who looks like they've bought an entire apartment block on the cheap, installed more bathrooms and filled it with slightly cast off or bulk purchased furniture to make a hotel, but hey, I've stayed in ones that were far less good value for money. I'm not complaining; this did the job I needed it to.

I stayed one week at B-Aparthotel Regent and one week at B-Aparthotel Ambiorix in the course of June 2017. They are only 1,5 km away from each other, but changing made it more convenient to walk to the events I had to attend each week. I stayed both times in a one-bedroom apartment, including breakfast. Amenities are the same in both hotels: bedroom, living room with table and sofa, small kitchen with infrared cooking plates, microwave, dish washer, water cooker, pots, pans, plates, cuttelry etc. There is a large TV in the living room and a smaller one in the bedroom. The premium wifi was included in my room rate, but also the free standard wifi worked fine. Both hotels have a small gym and laundry facilities that are free to use. I like this type of aparthotel because you have a more spacious feeling than in a single room, in particular when you stay for a couple of days and spend most of the evenings there. You can also heat some food or prepare something simple if you don't want to eat out every evening. There is no reception, so you need to use an access code to enter the building and collect your key cards from a deposit box. Some people may find it impersonal but it all works very smoothly. The Ambiorix hotel also has an office which is open from 8h to 20h during weekdays. It's the same hotel group but the design of the rooms is very different. I liked the rooms in Ambiorix more but that is a matter of taste. Also the space division was slightly different, the bedroom in Regent was bigger, compared to a smaller living room. Breakfast is basic continental breakfast (bread, pastry, cereals, yoghurt and some fruit) from a small buffet. The breakfast in Regent is served in a public coffee bar to which you have access from the hotel, which makes it a bit more busy and noisy.

We were supposed to stay at the B-Aparthotel Regent. We got the shuttle from the airport to Bruxelles-Midi and then a taxi from Bruxelles-Midi to the Aparthotel, it was about a 10 minute drive. We showed the taxi driver the address on the confirmation email I received with instructions of how to get into the building. The taxi driver dropped us of at the hotel, not being from the area or having ever been to Brussels, we assumed this was the right accommodation. We then used the 4 digit code provided to get into building, which at first didn't work as the sign next to the code on the wall said the # must go first which we did. Then when entering the building we entered the 4 digit code again to get into the safe which worked. As we arrived around 11pm, there were no staff available. When we got into the room, we were extremely disappointed as the room looked nothing like the pictures we had seen and it was extremely dated and tired looking. However, being polite we did not say anything or complain. The next day upon coming back to the apartment, a polite staff member was waiting for us, who told us that we were in the wrong room. We were very happy about this as we did not want to stay in the apartment, when I had paid more for a nicer one. The lady told us that we could not go to the other apartment as our room had been sold. No one tried to ring us to find out where we were and why we had not checked in. We then had to wait until 10am the next day to speak to the manager, who told us we would have to pay for another night if we moved to the other apartment! This did not make any sense as we would have still paid for 3 nights. The man basically told us it was our fault for not noticing that we were in the wrong building and that the # on the code was not before the number but after the numbers, which could have simply been a typo and since instructions were written on the outside of the building, I assumed this was the case. To make matters worse, the room was not clean, there were stains on the curtains, the bar stools and the sofa was disgusting, I could not sit on it, it had simply been covered by a blanket. The only thing was clean was the bed linen. The bathroom was better, however there was a small bug and a pubic hair on the shower curtain. I would not stay here again or recommend to anyone. I was disgusted that we were made to feel that it was all our fault and were not offered any compensation due to the price difference in apartments. Terrible customer service.

This apartment hotel was a great pick for our stay in Belgium. It was located about an 8 min drive to the city center of Brussels. The hotel was very clean and had everything we needed during our stay. The beds were comfortable as to were the sofa bed wasn't too pleasant for adults but my 2 small children did not mind it at all. There is plenty of free parking outside the apartments on quite streets that seem safe. The reservation and the check-in process were flawless. You receive a confirmation email with a pin to the building and the box where your key awaits. Heads up, there is a city tax that has to be paid prior to leaving which was about 6€ for 3 nights if I remember correctly. Not too bad at all. I recommend this location to any traveler who's single, couples, with friends, or families........you won't be disappointed.

Well, it was different, very different,. I had arrived at about 11pm after getting lost walking in the streets of Brussels. Ambiorix is one of those places which is easy to find if you know where you are going, and the B-apart hotel is no different. I walked past it twice. But the code to enter worked, as did the code to a locker for my hotel key, I suppose this system depends on everybody else not going off with your envelope...the room was great, large, modern, clean. Next morning, I had a fabulous breakfast, one of the best in a long time, and just strode down one of the avenues to the EU institutions which are literally on the door step. So all good. Different, but enjoyable. That said I was glad to settle my bill with real human beings the next morning. Too much system and process isn't my thing.

We received an upgrade upon arrival from a studio to an apartment, which was very nice indeed! Very spacious and well catered for. The staff were very helpful and friendly too which made our stay very enjoyable. Oh, and our TV had some brilliant channels, my favourite being reality kings tv.

I stayed here for one month. Room is good with modern furniture. Wifi is good. Staff is friendly and helpful. Whenever I asked for anything they help with a smile. There is a park in front where you can go for a walk. Connectivity via buses is good. Schuman metro station is nearby. Did not face any issues. I can stay again.

Family of 4 in their 1-bedroom apt. Tight parking space. Apt was dark and smelly. very few plug points. Sofa bed had a lumpy mattress, very uncomfortable. We had to triple fold a blanket to make it even. Sofa and chair were dirty with many stains. AC worked well, the kitchen was well equipped and bathroom was clean. Okay location. Apartment needs some serious upgrade.

I arrived late and the entrance was closed, luckily I got ahold of a night manager that could check me in. This was a very warm day in June and the climate inside was totally unbearable hot and humid. The air condition was not engaged in either public areas such as the elevator or hallways, or in my room. I started the AC and left for dinner, however when arriving an hour later there was little to no improvement of the room climate. The room itself is very worn down and in desperate need of renovation, specifically the bathroom where the shower nozzle was barely attachable to the wall. Water pressure in the shower was also very low. The bed was combortable and to my liking, but why so close to the floor. Breakfast (not included) was typical continental and served on the entrance level. Because the AC was not turned on the next morning either it was very hot and humid in the breakfast lounge area. The location is good and fairly close to the public transport to the airport however I would not recommend this hotel.