- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- No parking is available onsite.
- The following credit cards are accepted: American Express, MasterCard, and Visa.
- Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
- A resort fee is included in the total price shown.
- No rollaway or extra beds are available.
9HOTEL CENTRAL
4.0 out of 5.0
3.8
out of 5
Average Guest Review
See all 16 reviews
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Recent guest reviews
Clean and centric hotel, right in the heart of Brussels. Walking distance to all main places to visit, also good for business.
Very nice and clean hotel in the heart of Brussels central. Very close to all Important places to visit. Friendly staff.
a lot of spots in carpet in room and in floor. one towel was with spots. concierge replaced the towel but for also with spots.
The hotel is in an excellent location Good value however I wishes the rooms were a little cleaner and the staff more helpful
i needed something close to the train station and this more than filled the requirement. On top of that listening to the front desk wizard man Norman handle one language requirement after another (he speaks 6) was phenomenal. The room wasn't large but it had a balcony which, if it hadn't been raining, i'd have used. Close to the cool area.. all walking distance. Very easy to find and very comfortable to be in.
The staff is multilingual and super helpful. The hotel provides amenities such as shampoo, conditioner, body cream, etc. Free Wireless. Free apples at the reception. Though the room is small, it has all you need and it is clean. I did not know how to operate the cable TV. Location is superb for it is a block and 1/2 from the Central Train Station and a few doors from a metro entrance. Also it is walking distance from dancing clubs such as Cartagena Salsa Bar.
The hotel is well located for those who need to attend meetings at the EU institutions, and close to the Grand Place (although not on the fancy side of the Grand Place). However, the staff at the reception desk was just awful. With my work, I travel abroad very often, and always stay in hotels, from cheap to expensive. It was, here, the first time I met such awful behaviour. For instance: I was vehemently criticized by the reception desk because I made the taxi driver wait (the driver of the taxi I booked. Yes, I made him wait 5 minutes. But I should not have been criticed like that by the hotel reception). I was also criticized by the reception of the hotel for minor things, and always in a nasty, very nasty manner. A complete shame. The day when I left (Sunday 5 February), I told the reception desk that I had been surprised with this behaviour. His answer was that it was MY behaviour that was not acceptable... and he made the following comment: "But we are used to with French customers". I will definitely not go back to this hotel till I receive apologize from the management.
At the end of a 3 week motoring trip, we had a day and a half available before our flight home from Brussels. We were looking for a location that would maximize our time to explore Brussels, drop off our rental car at the airport beforehand and returrn to catch our flight on our last day. Centrale Hotel exceeded our expectations in every way; its location was perfect, a two minute walk to Central Station which has frequent express trains to the airport and a few blocks from Grand Place and surrounding attractions. The room was modern, clean, and comfortable, and the staff was exceedingly helpful and accomodating.
We stayed for a week at the Centrale Hotel while vacationing and meeting some distant family members for the first time. With quick access to the train station, metro and the Grand Pace, we couldn't have done much better. Staff were very friendly and facilities, while not quite 4 star, were comfortable. Highly recommended.
Pros: -location -wireless -some of the staff Cons: -some of the staff -having to use hand soap in the shower/no shampoo one day -hot rooms This place was just OK. I probably would not stay here again, as I could stay a few minutes away for cheaper in the future. Like I said, some of the staff were really great, and one staff member was just downright unhelpful and unaccommodating. That being said, it is a 30 second walk to Central Station, which made it easy to get to the airport/everywhere else.
The price was good, and this was one of the nice places that we stayed on the trip that we took. It might not be a four star hotel, but it is still a great deal. Close to the metro stop, and walking distance to many points of interest make it a great location for seeing the city.
3 days traveling around Belgium by Rail. Sat. was spent on a Mercia Travel Tour by Train around Antwerp Docks Complex-on to Gent then St Ghyslain and Mons,taking in 2 freight only branches before heading back to Brussels. Better value and Hotel standard than our last Hotel which was booked by Eurostar.
I'm currently studying abroad in Spain and was visiting Brussels for a weekend trip. I was traveling by train to Bruges and Amsterdam so I needed a hotel close to the train station. I was very pleased with the location of the hotel! My friend and I practically ran into our hotel once coming out of the train station. We also found it to be very close to the Grand Place square. I showed up without even a map of Brussels so my friend and I relied a lot on the concierge. They ended up being extremely helpful with everything! I'm not sure I would call it a 4 star hotel, but it was perfect for what we were looking for. The rooms were a lot bigger than I had thought. You have a sitting area/couch and a huge window. The bathrooms have double sinks. The shower was awkward, and also there was a leak in our bathroom that they didn't fix while we were staying even though we alerted them about it. Also, the hairdryer was broken.
The hotel room is suprisingly big. We expected a small room because of the cheap rate. The location is fantastic, it is above a Metro station. Clean room.
Four star is definitely an exaggeration. The furnishings are slightly shabby, and there were a few leftover hairs in the bathroom. They were also crabby about checking me in after 2 in the morning, but I'm not sure I blame them, as it's a small hotel. For the price, it was a good pick, especially as I needed something central. It's on a major avenue that's very quiet at night, as it's in a business-y area a few blocks from the major hot spots. Very conveniently located a block from Gare Centrale (which is not really the main train station, but is nonetheless useful) and close to the Grand Place. The day staff was cheerier than the fellow who checked me in.
The Centrale Hotel in Brussels was conveniently located in the center of town and close to the train and metro station. The staff were extremely helpful and friendly.
Hotel highlights
- Walking distance to Cathedral of St. Michael and Museum of Musical Instruments
- Free WiFi in rooms and public areas
- Bar/lounge
- Business center
Located in Quartier de la Cathédrale, 9HOTEL CENTRAL is adjacent to Cathedral of St. Michael and within a 10-minute walk of other popular attractions like Museum of Musical Instruments. The 47 rooms at this 4-star hotel include electric kettles, LCD TVs, and premium bedding. Centrally located in Brussels, the hotel is also a short walk from La Grand Place and Royal Museums of Fine Arts of Belgium.
Dining
Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
Rooms
All of 9HOTEL CENTRAL's 47 soundproofed rooms provide electric kettles, laptop-compatible safes, and phones. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Rooms also include desks.
Property features
9HOTEL CENTRAL features free WiFi in public areas, conference space, and a business center. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, a library, and free newspapers.
Guest reviews for 9HOTEL CENTRAL
very clean, nice place to stay
Everyone
Clean and centric hotel, right in the heart of Brussels. Walking distance to all main places to visit, also good for business.
a stop un brussels
Everyone
Very nice and clean hotel in the heart of Brussels central. Very close to all Important places to visit. Friendly staff.
business trip and evening rest in the center of brussels
Couples
a lot of spots in carpet in room and in floor. one towel was with spots. concierge replaced the towel but for also with spots.
excellent location
Singles
The hotel is in an excellent location Good value however I wishes the rooms were a little cleaner and the staff more helpful
great for the transient traveler
Singles
i needed something close to the train station and this more than filled the requirement. On top of that listening to the front desk wizard man Norman handle one language requirement after another (he speaks 6) was phenomenal. The room wasn't large but it had a balcony which, if it hadn't been raining, i'd have used. Close to the cool area.. all walking distance. Very easy to find and very comfortable to be in.
great location and price
BusinessTravelers
The staff is multilingual and super helpful. The hotel provides amenities such as shampoo, conditioner, body cream, etc. Free Wireless. Free apples at the reception. Though the room is small, it has all you need and it is clean. I did not know how to operate the cable TV. Location is superb for it is a block and 1/2 from the Central Train Station and a few doors from a metro entrance. Also it is walking distance from dancing clubs such as Cartagena Salsa Bar.
disappointing and reception staff awful
BusinessTravelers
The hotel is well located for those who need to attend meetings at the EU institutions, and close to the Grand Place (although not on the fancy side of the Grand Place). However, the staff at the reception desk was just awful. With my work, I travel abroad very often, and always stay in hotels, from cheap to expensive. It was, here, the first time I met such awful behaviour. For instance: I was vehemently criticized by the reception desk because I made the taxi driver wait (the driver of the taxi I booked. Yes, I made him wait 5 minutes. But I should not have been criticed like that by the hotel reception). I was also criticized by the reception of the hotel for minor things, and always in a nasty, very nasty manner. A complete shame. The day when I left (Sunday 5 February), I told the reception desk that I had been surprised with this behaviour. His answer was that it was MY behaviour that was not acceptable... and he made the following comment: "But we are used to with French customers". I will definitely not go back to this hotel till I receive apologize from the management.
terrific location for exploration
Couples
At the end of a 3 week motoring trip, we had a day and a half available before our flight home from Brussels. We were looking for a location that would maximize our time to explore Brussels, drop off our rental car at the airport beforehand and returrn to catch our flight on our last day. Centrale Hotel exceeded our expectations in every way; its location was perfect, a two minute walk to Central Station which has frequent express trains to the airport and a few blocks from Grand Place and surrounding attractions. The room was modern, clean, and comfortable, and the staff was exceedingly helpful and accomodating.
great location, friendly stafff
Couples
We stayed for a week at the Centrale Hotel while vacationing and meeting some distant family members for the first time. With quick access to the train station, metro and the Grand Pace, we couldn't have done much better. Staff were very friendly and facilities, while not quite 4 star, were comfortable. Highly recommended.
meh +
Singles
Pros: -location -wireless -some of the staff Cons: -some of the staff -having to use hand soap in the shower/no shampoo one day -hot rooms This place was just OK. I probably would not stay here again, as I could stay a few minutes away for cheaper in the future. Like I said, some of the staff were really great, and one staff member was just downright unhelpful and unaccommodating. That being said, it is a 30 second walk to Central Station, which made it easy to get to the airport/everywhere else.
