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Mercure Bristol North The Grange Hotel

4.0 out of 5.0

Recent guest reviews

On arrival thoughts where looks lovely as it did from the outside, as the grounds did aswell. When we eventually given our room, and where told directions to it not showed, the room had not been cleaned at all, bk to reception waited approx 20 mins for staff to check i was either correct or not. Was then offered another room which we accepted. Some staff worked hard some where in my opionion playing hidecand seek, at times waited 20 mins to get served at bar, not due to people waiting just no staff. Prices a bit steep for drinks, but put this down to be in the middle of no where. Dont think i would stay again as lack of staff wanting to work or look after the guests

Pleasant stay in large room but it was looking ready for a bit of modernising, with wall paper not quite on right and dated decor. Restaurant was good for breakfast but a bit pricy for the evening, especially the wine at over £7/glass. It's a nice rambling property with corridors all over and a very grand central staircase. No complaints just not overwhelming either.

Enjoyed an excellent three day break here recently with a group of friends Rooms were large and comfortable and communal areas clean , well-appointed and comfortable First evening dinner was included with allowance and we chose the three course option which was excellent value. The steak and ale pie deserved its popularity and both starters and pudding choices varied. We were very well looked after by restaurant staff and helpful management The standard was maintained at breakfast and even a fire alarm emergency was well handled The hotel is a fair distance out of Bristol but setting is very nice and wouldn't have been an issue if there hadn't been local transport industrial actiono Some issues in check out with billing but resolved finally before departure (I believe....) Would not hesitate to visit again....

Dont know where the bad reviews come from... Room is clean. Food is spot on. Staff very friendly helpful. Can't fault it at all Thank you for making us all so welcome All 20 at short notice You must have a car though.

Arriving at the hotel after dark we were greeted by a spectacularly lit ancient tree, quite beautiful! The visit was for a family birthday celebration and we were not disappointed. The decor within the hotel was modern and tasteful. Staff were friendly and helpful, particularly Dave, who took our order and was knowledgable about the menu, which was varied. The food was delicious and enjoyed by all. Thank you to Dave and team for a memorable evening.

Had booked a table to celebrate my Mum's 80th birthday with family. Pleasant modern spacious lounge area where we could wait comfortably and place our orders. Large airy restaurant with very helpful, friendly, attentive staff. Delicious food. Memorable, very enjoyable evening.

We recently held an event celebrating the life of our Great Aunt. Everything was perfect. No request was too big for the staff or hotel and they were more than happy to accommodate all of our wishes. They kept in constant contact with us, ensuring we were satisfied every step of the way. The buffet they laid on was superb and everyone was very impressed. A special thank you to Val and the team for helping to create a memorable evening!

Nice hotel in a lovely location just a little unloved. Had a well presented room, lovely and cool and welcoming, but only one towel in the bathroom and spiderwebs in the corners. Dinner in the brasserie was actually very enjoyable, but very chilly (one poor chap kept his coat on throughout). Wasn't the cheapest either. Staff were busy but very friendly.

Hotel front is an impressive looking building but in reality most bedrooms are situated in the relatively modern blocks behind. Room was spacious and well equipped with steam iron and coffee machine. I ate in the main resturant and ordered Chicken Supreme with Dauphinoise potatoes. the port was ok, but probably too small for most. I ordered a glass of wine before my meal arrived but this still hadn't arrived after I had eaten my meal. I waited a further 10 minutes and then gave up and walked out. Breakfast was typical buffet style / help yourself. Selection was reasonable but again the pot of tea I ordered didn't turn up and the resturant was fairly quiet. The eggs on offer were like rubber (see pic). On check out I was given a resturant charge which included the wine I didn't receive and a service charge in top. I challenged the charge and in fairness the chap in the desk removed the charges. I also mentioned the tea not turning up at breakfast. I asked the chap to order me a taxi for the 3 mile trip to my clients office. The taxi company said it would be 30 mins. I ended up waiting an hour. Clearly this isn't the fault of the hotel but if it's difficult getting a taxi in the mornings and you have some where to go I would suggest ordering it the night before. In summary I wouldn't recommend this hotel, you're drawn in by the front of the hotel as it's quite impressive but it's definitely not.

Stayed at the hotel with my partner and step daughter. While visiting Bristol the hotel was in a good location to get into the centre and also places on the outskirt, such as Cribbs Causeway, so was a good base. Parts of the hotel had been revamped, however some bits were a bit dated. Evening meal at the restaurant was great and the food was delicious, great choice and something for us all to enjoy. Would go back for a meal.

Old Gloucester Road Bristol England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour front desk

Mercure Bristol North The Grange Hotel is located within a 15-minute drive of Cabot Circus Shopping Centre and Showcase Cinema De Lux. This 68-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. The Galleries Shopping Centre and Broadmead Shopping Centre are also within a 20-minute drive of this Bristol hotel.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 9 AM.


Rooms

All 68 air-conditioned rooms feature coffee makers, phones, and ironing boards. LED TVs come with digital channels, and free WiFi keeps guests connected. Desks are also available.


Property features

Mercure Bristol North The Grange Hotel features free WiFi in public areas, 7 meeting rooms, and conference space. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Classic Room (Classic)

Full 1 | Sleeps 3

Classic Room, 2 Twin Beds

Twin 2 | Sleeps 2

Superior Room, 1 Double Bed, Garden View

Full 1 | Sleeps 2

Privilege, Room, 1 Double Bed

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

61% of guests recommend this hotel

Total of 683 reviews