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Mercure Bristol Brigstow Hotel

4.0 out of 5.0

Recent guest reviews

What a little gem of a hotel. From checking & checking out, to dinner then breakfast the following morning the staff were absolutely fantastic. The room was very clean & tidy. Being in a central location you were never far away from anything. The only issue I hade was finding the place as I was driving & the road system is being altered so my Sat Nav kept telling me to turn right down a road which you can no longer turn down. There is no car park at the hotel(don't let that put you off) as there is a NCP immediately behind which you pass to get to the hotel. The car park has a door that allows you to exit immediately next to the hotel. If you use the NCP the hotel get a 25% discount off the parking fee. I was at the hotel on business & will definitely will be returning for a long weekend.

Stayed two nights for a wedding in the area. The room was dark and extremely outdated, needs a total refurb. The bar area very modern and bright. The breakfast was a joke, no fresh juice, waited twenty minutes after requesting some. Water in thermos like warm, very minimal hot breakfast, set out on a heat tray, help yourself. Not impressed, overall unorganised and a waste of money for breakfast

Recently had a weekend break here . Room we had was lovely Over looking the river. Room was clean, spacious and lighting very good. Bathroom was clean also had tv in which was a nice little touch. On arrival we were hungry so we went to three brothers boat opposite hotel , amazing food great prices. Classic burger and fries £5! Only thing I would say is receptionists are not the most welcoming and a smile or a hello would of been nice . All in all lovely hotel well situated with plenty of things to do near by .

Weekend visit to Bristol. Not keen on the City itself but this Hotel was very nice. Lovely modern room, great decor, comfy bed and good choice of food for breakfast. Only downside is not actually parking at the hotel but there is a public car park not far away. Just watch the parking times though as it’s a tad pricey- £17.00 for over night stay. Otherwise good

Stayed multiple times now, perfect for the nightlife of Bristol and good value for money with good rooms and facilities as well as NCP parking just behind the hotel. Join the rewards club for free room upgrades if available (happened twice in consecutive stays now) and ended up with a riverside view room.

We’ve stayed here before and could not fault our room but this time there were a few things letting it down... The 2 receptionists we saw were both miserable and looked as if they didn’t like the human race. Paint touch ups are needed, most of the walls are dirty or scuffed and just looks messy. Broken tray that held all of the tea, coffee etc that could’ve been quite dangerous if you weren’t careful as the edges were sharp. The Iron you couldn’t use properly. You weren’t able to put water in it very well and if you did it leaked. Lastly, if you wanted a lay in last 9am, you couldn’t have one. The housekeepers were hoovering and banging the hoover against our door.

I have stayed here with my partner twice over the past few years and both times have been great. Nothing extraordinary but the hotel room was clean and tidy, with a view over the river. The hotel is in a prime location to visit Cabot Circus for food and shopping, and also to local music venues such as The Marble Factory, The Fleece etc. The room itself was very spacious, had a flat screen TV, a kettle, safe, iron, tea and coffee making facilities, air conditioning/heating and a bathroom with both a bath and shower. And a nice feature is the small TV above the bathtub so you can watch telly while you use the loo or have a bath! There are plenty of places to eat nearby and the hotel itself has a restaurant (but I cannot comment on that ad I've not eaten in there). There is no on site parking, the nearest car park is the Queen Charlotte NCP which is a short walk away, and costs around £17 for 24 hours (remember to get your ticket validated at the hotel reception before you move the car). There are tesco express stores nearby for any toiletries, snacks or alcohol that may be required and I believe Deliveroo are also in the area for those that wish to stay in and eat. Overall a very pleasant stay with no negative points to note.

We stayed 2 nights recently and the only good thing was the location.We booked a privileged room and it was no bigger than an average room.Was meant to have free soft drinks but the fridge was not restocked .Our coffee was not restocked and we had to ask for more .The linen on the bed had holes in it .The towels have seen better days ,very thin and rough.We booked with booking .com and on the web page parking was quoted at £15 a day .When we arrived the very rude receptionist said you pay every time you leave parking ended up being £17.50 .The rude receptionist yelled across the foyer if you don’t want to pay for parking you shouldn’t have booked here.

We’ve stayed here twice before and really enjoyed our time however our latest visit was a bit disappointing. The receptionist wasn’t the most welcoming on arrival. The toilet in our bathroom was pretty disgusting and had definitely not been cleaned as was the floor. For an expensive hotel It would have been nice to have some water in the room which is pretty standard for most hotels now. The bar / restaurant is really nice and clearly a lot of money has been spent on it recently. They could do with spending some on the corridors which look pretty tired. All in all for the money spent it was really disappointing.

In Bristol for a few days and enjoyed the experience. This hotel is short walk from all attractions in Bristol and sits on the river. reception staff are friendly and welcoming and there is a high standard of presentation throughout the hotel. We had a very acceptable breakfast a couple of times. The whole area is busy and has an exciting feel to it. A very good pick.

5-7 Welsh Back Bristol England

Hotel highlights

  • Walking distance to Bristol Theatre Royal and St. Peters Church
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Mercure Bristol Brigstow Hotel places you next to Bristol Theatre Royal and within a 5-minute walk of other popular sights like St. Peters Church. This 116-room, 4-star hotel has a restaurant, free in-room WiFi, and a conference center. Centrally located in Bristol, the hotel is also a short walk from Queen Square and The Galleries Shopping Centre.


This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.


Mercure Bristol Brigstow Hotel's 116 rooms are air-conditioned and provide MP3 docks, refrigerators, and coffee makers. 33-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include safes, phones, and ironing boards.

Property features

Mercure Bristol Brigstow Hotel features free WiFi in public areas, 6 meeting rooms, and a conference center. Offsite parking is offered for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and express check-out.

Reviews from Trip Advisor

Trip Advisor aggregated rating

81.0% of guests recommend this hotel

Total of 1831 reviews