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Mercure Bristol Brigstow Hotel

4.0 out of 5.0

Recent guest reviews

Spacious bedroom and bathroom with comfortable bed and a touch of modern glamour in the decor. Staff very friendly, although not particularly knowledgable on local area. Quick arrival to address our light issues which just turned out to be counter-intuitive, eg desk lamp and main overhead lights were controlled from bed-side. Enjoyed the selection of fresh cut fruits and seeds at breakfast, as well as the sausages which from their varying sizes and deicious taste were obviously artisan-made.

More than adequate. One night business trip. Central location next to the harbour area of the river avon. Plenty of activities going on all around. The hotel was functional, the staff were always pleasant. Breakfast was a good standard. Unfortunately I arrived late due to a train breakdown and they only had a twin, rather than the double I had booked. Staff managed it well and I wasn't too concerned as I was travelling alone. Would have been different if travelling as a couple. View from my room was unsightly but I guess I wasn't there for the views. In summary, I would return here for short business trips, but probably not as a couple / family.

Whenever we visit bristol we stay here. Absolutely no complaints. Although we do not have breakfast so can't comment on the quality of it. The rooms are always immaculate and spacious with good tea / coffee making facilities.

We stayed here for one night for an evening out in Bristol. The location was perfect. Hotel itself was fine, nothing to shout about, but what you’d expect for a basic hotel. We got upgraded to a bigger room which was nice as we had a separate shower, not just a shower over the bath. Decore was nice, as spacious as you’d expect, and it was nice and clean. Staff were friendly upon check in and departure. Only downside is we asked for a river view, which we got, but because there are trees on the riverbank, you can’t actually see the river!!! Waste of £10 extra!! But maybe that £10 got us upgraded!

We stayed for one night. The staff are friendly and arranged for our rooms to be conecting as we had children with us. The rooms are clean and comfortable although slightly on the hot side however that didn't matter as we spent most of our time exploring outside! The highlight for us was the little telly in on the tile in the bathroom. The location was perfect for walking to most of the attrations around.

Booked here for one night on the way home from holiday in Devon. Seemed expensive but thought that was obviously the norm in Bristol. We elected for a superior room with a river view. The room itself would have been fine for a standard room but was small. The bathroom was good with both bath and separate shower cubicle. The whole hotel felt a bit tired. We complained to reception on booking in that there was a strong smell of cigarette smoke in the lift lobby - don’t think she believed us but she did say she was a smoker herself (it was a very strong smell!). We didn’t have breakfast as there seemed to be plenty of places around - we went to the ironworks which was v good. Would I return - only if desperate.

Whenever in Bristol, this has always been our hotel of choice .The only reasons are location and parking. The Mercure has been a bit tired for a few years now , the breakfast has always been poor . However as the dining area has been given a 'makeover' we thought we would give breakfast another go. The tables were cluttered with dirty dishes, the fruit, cheese and meat needed replenished. the water from the self service tea and coffee was lukewarm. The food was horrible.It cost £12.00 per head. There were no staff around to complain to. Breakfast at The Glass Boat opposite is fantastic but sadly closed on Sundays.

The only reason it got 2 stars is because of the location. The rooms with a river view look out at trees, they are also very dated and tired as this markerts itself as a boutique hotel?? Maybe they need to look at what a boutique hotel actually is, the rooms are hot and stuffy and smell of damp too. Now the price tag does not reflect the below par rooms and we will not be staying again unless they have an overhaul of the rooms and breakfast. The breakfast was an absolute shambles with respect to the hot water kept running out for the Tea, no plates, glasses or cutlery and the produce seemed to be cheap and 2nd rate.... The manager (I assume) was more concerned with telling people that she enjoys Hovis rather than the brown bread supplied, the other members of staff where calling each other babes across the breakfast room floor and one if the staff members had looked like she had only just got out if bed and thrown on the nearest scrunched up shirt she had found. The entire situation had left my wife and I hassled and unimpressed at the professionalism of a so called 4 star establishment. The whole hotel needs to be looked at top to bottom as in the current market to strive for such sub standard mediocrity is inexcusable.

No view front river view room as trees are too tall now. Sliding window wouldn't lock. Safe not working. Chipped sink in bathroom. Cooked breakfast dried up and hard, 40 mins before end of time. Hand towels very small so could not wrap round head. Rooms clean. At £160 a night was expecting better. We have shared here a few times over the years but no longer unfortunately.

The hotel was tired and the staff lacked enthusiasm. I think the location is great but that's it. Simply over priced but if you don't mind low end hotels then go for it. I stayed here 3 years ago when it was much better. Sadly gone downhill.

5-7 Welsh Back Bristol England

Hotel highlights

  • Walking distance to Bristol Theatre Royal and St. Peters Church
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Mercure Bristol Brigstow Hotel places you next to Bristol Theatre Royal and within a 10-minute stroll of other popular attractions like St. Peters Church. This 116-room, 4-star hotel has a restaurant, free in-room WiFi, and a conference center. Centrally located in Bristol, the hotel is also a short walk from Queen Square and Bristol Hippodrome Theatre.


This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Full breakfast is offered for a fee each morning from 6:30 AM to 9:30 AM.


Mercure Bristol Brigstow Hotel's 116 rooms are air-conditioned and provide MP3 docks, refrigerators, and coffee makers. 33-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include safes, phones, and ironing boards.

Property features

Mercure Bristol Brigstow Hotel features free WiFi in public areas, 6 meeting rooms, and a conference center. Offsite parking is offered for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and express check-out.

Room options

Superior Room

Queen 1 | Sleeps 2

Executive Room

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

81.0% of guests recommend this hotel

Total of 1860 reviews