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Mercure Bristol Brigstow Hotel

4.0 star property
Riverwalk hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Mercure Bristol Brigstow Hotel

Exterior
Classic Room, 2 Twin Beds | Down comforters, in-room safe, desk, blackout drapes
Dock
Front of property
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
5-7 Welsh Back, Queen Quay, Bristol, England, BS1 4SP
  • Bristol Hippodrome Theatre
    ‪6 min walk‬
  • Cabot Circus Shopping Centre
    ‪7 min walk‬
  • University of Bristol
    ‪8 min walk‬
  • Bristol (BRS-Bristol Intl.)
    ‪16 min drive‬

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Room options

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Down comforters, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Down comforters, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Down comforters, in-room safe, desk, blackout drapes

Classic Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | Down comforters, in-room safe, desk, blackout drapes

Privilege, Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Bristol

Located in Bristol City Centre, Mercure Bristol Brigstow Hotel is within a 10-minute walk of popular sights such as Bristol Hippodrome Theatre and Cabot Circus Shopping Centre. This 116-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a conference center.

What's nearby

  • Bristol Hippodrome Theatre - 6 min walk - 0.4 miles
  • Cabot Circus Shopping Centre - 7 min walk - 0.4 miles
  • University of Bristol - 8 min walk - 0.4 miles
  • SS Great Britain - 16 min walk - 0.9 miles
  • Clifton Suspension Bridge - 5 min drive - 2.1 miles

Getting around

  • Bristol Temple Meads Station - 14 min walk
  • Bristol International Airport (BRS) - 24 min drive

Restaurants

  • ‪BrewDog Bristol - ‬1 min walk
  • ‪King Street Brew House - ‬2 min walk
  • ‪The Crown - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Welsh Back, Bristol - ‬1 min walk

About this property

Mercure Bristol Brigstow Hotel

Riverwalk hotel with a 24-hour front desk and a restaurant
Mercure Bristol Brigstow Hotel features free WiFi in public areas, meeting rooms, and a conference center. Offsite parking is offered for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
Guests can expect 33-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include MP3 docks, refrigerators, and coffee makers. Change of towels is available on request.

Languages

Dutch, English, French, German, Italian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (GBP 15 per night); discounts available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ellipse

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 33-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12 per person
  • Nearby parking fee: GBP 15 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Mercure Bristol Brigstow Hotel caters to LGBTQ+ guests.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brigstow
Brigstow Bristol
Brigstow Bristol Hotel
Brigstow Mercure
Bristol Brigstow
Mercure Brigstow
Mercure Brigstow Hotel
Mercure Bristol Brigstow
Mercure Bristol Brigstow Hotel
Mercure Hotel Brigstow
Accor Brigstow Bristol
Mercure Brigstow Bristol Hotel Bristol
Mercure Bristol
Mercure Bristol Brigstow
Mercure Bristol Brigstow Hotel Hotel
Mercure Bristol Brigstow Hotel Bristol
Mercure Bristol Brigstow Hotel Hotel Bristol

Frequently asked questions

Is free cancellation available at Mercure Bristol Brigstow Hotel?

Mercure Bristol Brigstow Hotel provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do within easy reach of Mercure Bristol Brigstow Hotel?

This hotel is situated in Bristol City Centre within a 10-minute walk of Bristol Hippodrome Theatre and Cabot Circus Shopping Centre. You'll also find O2 Academy and St Nicholas Market less than a mile away.

Is there parking available at Mercure Bristol Brigstow Hotel?

No, there isn't parking at the hotel but you'll find nearby parking for GBP 15 per night (discounts available).

Does Mercure Bristol Brigstow Hotel include a casino on the premises?

No, Mercure Bristol Brigstow Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Bristol Brigstow Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercure Bristol Brigstow Hotel?

Amenities that appeal to couples at this riverfront hotel include a soaking tub and around-the-clock room service in each guestroom with some featuring river views.

Does Mercure Bristol Brigstow Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mercure Bristol Brigstow Hotel feature a restaurant that includes a breakfast menu?

Yes, Mercure Bristol Brigstow Hotel serves a full breakfast for a surcharge each morning at Ellipse.

Will Mercure Bristol Brigstow Hotel allow pets to stay for free?

No, pets aren't allowed at Mercure Bristol Brigstow Hotel though service animals are welcome.

Does Mercure Bristol Brigstow Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Mercure Bristol Brigstow Hotel?

The closest major airport to Mercure Bristol Brigstow Hotel is Bristol International Airport (BRS), which is 8.5 mi away (24 minutes by car).

Are there rooms with balconies at Mercure Bristol Brigstow Hotel?

No, there aren't any guestrooms with balconies at Mercure Bristol Brigstow Hotel.

Does Mercure Bristol Brigstow Hotel offer wedding services?

Take advantage of the wedding venue at Mercure Bristol Brigstow Hotel if you plan to say "I do" during your trip.

Mercure Bristol Brigstow Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 382 out of 1000 reviews
Rating 8 - Good. 459 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Alexis

Stayed 1 night in Jul 2021

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Lindsay

Stayed 1 night in Jul 2021

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stay at this hotel, bed was broken, air conditioning broken, didn’t stay in the upgraded room we paid for. No tea or coffe facilities in the room, only one lift work, wasn’t offered anything help discount nothing at all. No cups in your room no kettle nothing. Paid for queen room , had a view of car park. Was a birthday night away. Stayed in room 309. Never ever again.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Great location, but noisy with window open even at 4am. Breakfast very disappointing just about warm. The toast was the hottest item!
Stayed 1 night in Jul 2021

4/10 Poor

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities

average at best

not good value for money, and not great for families
Stayed 1 night in Jul 2021

4/10 Poor

Mark

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Overall the stay was ok. The location was good (very central for the city centre) and the staff were excellent - very friendly and helpful. The main issue was that during the recent heatwave the air conditioning was non existent so that the room was incredibly warm. This meant that it was virtually impossible to sleep at night (although we had a fan in our room which helped slightly).
Stayed 2 nights in Jul 2021

4/10 Poor

Julia

Stayed 1 night in Jul 2021

6/10 Okay

Neil

Liked: Cleanliness, staff & service

Good but needs some upgrades

Hotel is fine perfect location. The rooms would benefit from air conditioning as this made out sleep uncomfortable. Otherwise easy check in. Room clean and adequate. Parking cost £20 for NCP located behind the hotel as it has no on-site parking. Even with parking ‘validation’ by the hotel it was another £20 for this. I’m sure the hotel could agree for rates better than this.
Stayed 1 night in Jul 2021

4/10 Poor

SUET YAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Marius

Stayed 1 night in Jul 2021

10/10 Excellent

Chris

Stayed 2 nights in Jul 2021

8/10 Good

DANIEL

Stayed 1 night in Jul 2021

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and very nice view from the room
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tired and dated property which was badly maintained and cleaned. It fell below the mark for a 4 star hotel and we had a disappointing stay. Reception staff were all very friendly though and it is well located.
Stayed 2 nights in Jul 2021

2/10 Terrible

Joe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Huge disappointment and waste of money!

We stayed at Mercure Bristol Brigstow for 1 night and unfortunately it was just awful. On arrival we were greeted by a member of staff who didn't seem very interested in being there. Once we received our key card we headed to the lifts...... When doing my research before booking this hotel I saw comments that the lifts were out of order, these reviews were from over 18 months ago and to my disappointment one of the lifts were still out of order!! The room itself was immaculate! It was clean, spacious and seemed very nice. However, we soon learnt that the air conditioning did not work and the room was boiling! In addition to this, there was a fan in the wardrobe so I assume they know of the issue. When the heat of the room became uncomfortable we decided to head to the hotel bar. On arrival we were greeted by yet another unenthusiastic member of staff who was not wearing a mask or social distancing who showed us to a table and when I asked for a bar menu he simply said 'we don't do bar menu's'. After a hot and sweaty nights sleep it was time for breakfast, which was yet again was disappointing. After checking out I headed to my car, which I parked in the NPC car park behind the hotel (the hotel's recommendation) only to find my car had been broken into and personal belongings stolen. I know this is not the fault of the hotel but when I went back to inform reception they simply said that it is a common occurrence. In conclusion, I would strongly suggest avoiding this hotel!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the quality of room. The parking at NCP is a bit expensive at 19£ for 24 hrs.
Stayed 1 night in Jul 2021

6/10 Okay

Nick

Stayed 1 night in Jul 2021

10/10 Excellent

joanne

Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

6/10 Okay

Lee

Stayed 1 night in Jul 2021

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020