Holiday Inn Bristol-Filton4.0 out of 5.0
Recent guest reviews
I checked into this hotel on Saturday 11th November. When I woke up on Sunday 12th I had a rash all over my body. It’s getting worse and worse. When I asked someone in reception if there were any walk in centre or open hospitals close to the hotel they said no it’s Sunday no where is open anywhere. I asked for any numbers for doctors or pharmacy’s and they were still of no help. Although the room was lovely and welcoming. The staff made my stay not so pleasant.
We stayed here on our way back from Cornwall, the hotel is looking a little old from the outside, plenty of car park space though. Bedroom was adequate, decor a little tired but you get what you pay for. Staff all very pleasant and evening meal and breakfast very nice, all in all a nice stay.
Large rooms for conference and net working plenty of coffee machines and water available . Fully equipped and staff on hand to replenish and tidy up. Food provided for lunch excellent. Large car park available.
Unlike other reviewers I was made aware of the car parking situation on check in, which was courteous and efficient. Pool was good and room clean and comfortable. Excellent Breakfast and convenient location for my next day's business. All said and done it's a Holiday Inn and one of the more expensive ones but no complaints.
Stay at your peril! Guests receive a £100 parking fine for using the hotel carpark! I was guaranteed free parking by booking.com but it made no difference. I was a genuine guest but I am still going through the ridiculous process of trying to appeal my fine and cannot get any confirmation from Parking Eye that it has been cancelled. Parking Eye are employed by Holiday Inn so well done Holiday Inn for making your guests regret their visit! Who needs this hassle. Best to avoid this hotel.
I stayed at the hotel on business for two nights and aside from a very long queue to check out in the morning as only one member of staff working at peak hours my experience was OK. The problem came however when two weeks later I received a PARKING FINE OF £100 for staying in the hotel car park. They have an auto recognition number plate style car park and clearly this does not "speak" to and therefore recognise those staying at the hotel. Whilst I understand errors can be made I feel the process I then had to go through, call the hotel only to be told its happening a lot with no verbal apology, then told to e mail the hotel, then told by auto e mail to send through more information to confirm I was a resident, then told my automated e mail it could be three days for a reply and now I am told I should hear in 14-21 days if my parking "fine" has been waived. If I don't hear from "Parking Eye" then I am to contact them directly. Thanks Holiday Inn !! Add to this all correspondence does not state anyones name - all just impersonal automated letters that has sadly become the norm in todays "service" industry. This is not the experience you expect from a Holiday Inn hotel and as a result I will be wary of staying on business or leisure at Holiday Inn if this is their "Car Parking" process. If the process was corrected immediately then I would not have written this review however the process is unneccessary, inpersonal and inconvenient and future guests should be aware.
Having stayed in many 4*hotels this place falls short of the norm. First of all on check in the staff were far from welcoming, in fact I would describe them as pretty miserable. A smile and friendly greeting costs nothing, but can mean a lot. The bedroom we had looked tired. As for the Leisure facilities, they were all too small for the size of hotel. I also found it a bit bizarre that the sauna was situated in the middle of the gents changing area. On the positive side the communal areas were fine and the breakfast was of a good standard. As we were leaving the hotel there was a distinctive smell of marijuana in the corridor. I know there’s not much the hotel could have done about this. But still it left an impression on us.
This hotel is located half an hour drive from Bristol in the countryside. Fresh air will helps you sleep well. Pretty small rooms and safe box absence is a minus but rich and diverse breakfast is plus. Rooms are also equipped with kettle and iron. The only way to get to Bristol is taxi.
Very friendly staff with a great atmosphere. Very attentive to needs when required and quick with food when ordered. The calamari is a must!! Great little gym area with pool to help burn those extra calories off after. Made a work course a whole lot more enjoyable.
This was my first visit to Holiday Inn Filton and I found it very pleasant. On arrival, I was greeted by friendly staff who checked me in efficiently and offered me a loyalty card which I accepted as I will be making regular stays here. My room was a twin with all you would expect. It was very clean and warm. There are good facilities available like Pool and Gym(must use next time!!) I chose room service to eat which was quick and easy and the food was really good. After a comfortable night's sleep, I was able to use the express checkout facility, which saved time Overall, it was a very good stay and I would recommend.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Holiday Inn Bristol-Filton places you within a 15-minute drive of popular attractions such as Cabot Circus Shopping Centre and The Galleries Shopping Centre. This 211-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. The Mall at Cribbs Causeway is also nearby.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served each morning for a fee.
All 211 air-conditioned rooms feature sofa beds, minibars, and coffee makers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers. Safes, phones, and ironing boards are also available.
Guests staying at Holiday Inn Bristol-Filton enjoy an indoor pool, a health club, and a sauna. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 18 meeting rooms, and a conference center.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 1284 reviews