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Holiday Inn Bristol-Filton

4.0 out of 5.0
Overview Reviews Amenities & Policies
4.0 out of 5
70.0% based on 1332 reviews
TripAdvisor Traveler Rating
Value 3.5
Rooms 4.0
Cleanliness 4.5
Service 4.0

Recent guest reviews

Rooms are dated, tv channels limited, no usb sockets, not really business friendly. Food ok but very simple, beers’ options very limited (most tabs were closed). For £110+ per night you might be able to stay in the city centre instead where at least you have plenty food outlets to choose from

We came here as family of 3, spent most of the time in the bar area where my daughter was happy to play on the computers or her own laptop she brought. We would love to say thankyou to Debbie who made our time in the bar very enjoyable and welcoming. She went out of her way to make sure we were happy and was always smiling, even though at times she was busy. Debbie is a credit to the hotel and we will look forward to returning.

I stay here regularly for Business and (as a number of other visitors have commented) the most distinctive feature of this hotel is the happy, helpful and positive attitude of the staff which is more noticable than at any other hotel which I have ever stayed in. The Reception Staff (who are very much the public face of any hotel) are unfailingly helpful (thank you Yasmin, Erica and Kate for sorting out a small problem with my booking extension) as are the reception and house-keeping staff. Keep up the good work!

Arrived early for a meeting, I was given a warm reception as I entered. I asked if I could buy a breakfast although I had not stayed and the staff were excellent in helping me. The lady in the restaurant was extremely helpful and friendly. Being a vegan is sometimes difficult but this hotel made sure I was catered for. Thank you holiday and your excellent restaurant staff.

Great location and the advantage of the car park if working in the immediate area are great. The reception staff are very good and friendly, one kindly allowed me to check in several hours early as I had earlier than expected. Hospitality staff in the dinning room were good on arrival but the beverage machine was empty during peak times at breakfast!? The room was compact and looked like it had cleaned very quickly (tell tale signs in the bathroom). Communal areas were bright and modern but as soon as you past these the corridors are very tired and dates. The whole place, especially the gym which is minute needs a revamp! The location though for me was the attraction.

Great place for a family get together, we had a lunch time meal for 12, the food and service were extremely good. The room we had was lovely,overlooking the gardens. We had given our chosen meals. Beforehand and they were very helpful with intolerances and a few last minute changes to the menu

Avoid - is the only word to suggest after arriving at 11.00 pm with a confirmed reservation to find that my room had been 'sold'. No explanation provided. I was not the only one that evening. No was this an unusual occurrence according to taxi driver and receptionist at the alternate hotel in BATH!!

Overall a good hotel but lacks in staff training and staff who can easily communicate in English. The hotel was not as clean as I would have expected from a four star hotel and the coffee at breakfast was dire.

I've known this hotel in its various guises for something like fifty years and always use it when visiting my city of birth. Despite many updates it is really showing its age - both in style and wear and tear. But it is a really convenient place to stay, just off the motorway and within easy reach of most parts of Bristol. This trip the toilet was in a disgusting condition and had to be reported, housekeeping obviously hadn't bothered to clean it! The grouting of the tiles the bathroom was stained and dirty and the minuscule bath too small for an arthritic six footer to fit in. On the plus side the breakfast was excellent, great choice and unlimited, really sets you up for the days travel. Do not like the new parking system. If you have a visitor they are in danger of being heavily fined: don't know any other hotel that has such a system.

I attended this hotel in March 2018. 2 weeks later, I recieved a parking fine for £100. There is a rule whereby you have to register your car at reception to avoid this charge, however this is not made clear on arrival, nor is it signed very well outside the hotel. Unacceptable.

Filton Road Bristol England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Holiday Inn Bristol-Filton places you within a 15-minute drive of popular attractions such as University of Bristol and Cabot Circus Shopping Centre. This 211-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. Southmead Hospital and The Mall at Cribbs Causeway are also nearby.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

All 211 air-conditioned rooms feature sofa beds, minibars, and coffee makers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers. Safes, phones, and ironing boards are also available.


Property features

Guests staying at Holiday Inn Bristol-Filton enjoy an indoor pool, a health club, and a sauna. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 18 meeting rooms, and a conference center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

70.0% of guests recommend this hotel

Total of 1332 reviews