Holiday Inn Bristol Airport3.0 out of 5.0
Recent guest reviews
Was forced to stay over after flight arrived very late. About £109 was, I feel, pricy for my 10 hour stay and I could have done with some bath soap and shower cap etc, but I appreciate I could have asked for them - but too stressed and tired! Comfortable, clean room.
We booked 3 rooms for 8 of us, ahead of an early flight at the nearby Airport, and also ate at the restaurant. For location, can't fault it, as it's only 5 minutes drive from Airport. Rooms, considering the cost, are fine and good value for money - think we only paid £70 odd per room, hence expectations cant be too high, naturally cant compare to a 5 star hotel but then costs a fraction of that! We found it hit the spot and its the 2nd time I've used it pre-flight personally, and other than paying for parking (really? If your staying the night surely give parking for the night!) and food being a little inconsistent (we all ate but a couple of the meals werent great and one had to be sent back but that was resolved immediately in fairness) but otherwise rooms were clean, bathrooms fine and generally good value for money.
Stayed here one night prior to flying from Bristol Airport. Paid £171 for room and one week parking at hotel. I further £8 per head for shared transfers which run approx 15 minutes but we had to wait 25 for our return from Airport. The hotel is very run down. Our room was very shabby. There was so much mould on the shower curtain we agreed we wouldn't use it. The draper was stained and bedroom furniture marked and stained. Reception/bar/ dining area was less shabby. We ordered a meal and safe to say it was very poor. Previously we have always stayed at Cadbury House, a Double Tree by Hilton Hotel. It is much better and room rate competitive. Sadly fully booked the night I wanted. I won't be returning to this Holiday Inn.
Comfy hotel, helpful staff and surprisingly excellent and freshly cooked food made this a handy stopover before a flight from Bristol airport. There was even a kids' play area outside which was just what was needed to allow little ones to let off steam after a long car journey, and before the next day's flight. A good step up from the usual 'cheap chain' hotels you often find at airports. Be warned that the hotel is not located at Bristol airport itself, but a few miles away, so make allowances for time and transport before your flight.
We arrived for two nights for a wedding. We were checked in by a very nice lady. We were given room 109. Room was very tired and is over do a make over. The AC worked very well. The room was quiet which was good. Bar service was good. Outside areas could do with a little attention like emptying the filled up ashtrays. Also the music was far to loud. Breakfasts was good and the staff worked well to keep the buffet refreshed.
Stayed here because it was great value... customer service second to none from arriving at reception,bar and restaurant. Menu was great, food delivered was even better. Totally delighted...and on top of that everything you would expect from a holiday inn... delighted
We have always stayed at this Holiday Inn when we go to the Helicopter Museum flight simulator show and business meetings that I have in the Bristol area, because my wife who is disabled and myself are always treated by the staff not one but all with the greatest respect and are always making sure my wife has everything she needs. The latest visit was no exception they were training new staff and they were so good I felt I have to compliment them in this review. To all the GREAT staff at Bristol Airport Holiday Inn a big thank you.
I attended at this hotel to meet with a fellow academic colleague who was staying overnight at the hotel. Having arrived and parked at the hotel at night, I was unaware of the signs asking customers to provide their vehicle registration at the front desk. I was a paying customer in the hotel bar before leaving. I was then issued with a £100 penalty notice for parking at the hotel. We contacted the hotel and was assured that as we had both been paying customers of the hotel the charge would be immediately cancelled. Unfortunately they did not cancel it with their parking operator, parking eye as promised and I am now in a situation where I have to defend the claim in the county court. Whilst I appreciate that parking management may need to be in place to prevent non customers taking advantage of the hotels parking facilities, it is totally unacceptable that genuine customers are being wrongly and unfairly penalised in this manner, especially given the assurances made by the hotel that this would be resolved.
The outside of the hotel looks modern and freah with alot of parking but most taking up my people on holiday as this hotel os close to the airport and does run a shuttle service. Tge receptionist give her credit was lovely and very welcoming and the reception looked modern and fresh as well. After a 22hoour day a bed was all I wanted and its a good job thats all I wanted. The room was dated and carpet dirty so bad I kept my socks on as can be seen in the photos. Blood on the floor and wardrobe side, snot on light switches, coffee stains not cleaned by the kettle and dust on most surfaces. Maybe a hint should of been I was in room 101. The bed was clean so hoping to get somenwell earned rest I climbed in. People leaving at all hours and constant noise of what sounded like air in the pipe kept me awake most of the night. Following day reported it to reception who didnt seem to bothered until I mentioned Id be leaving a review.
Great holiday inn close to Bristol Airport Excellent standard and good restaurant No real ale in the bar which is a shame Carpet in bedroom has many stains needs a shampooing Otherwise very good hotel with all you need before flying
Reviews from Trip Advisor
66% of guests recommend this hotelTotal of 865 reviews