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Best Western Henbury Lodge Hotel

3.0 out of 5.0

Recent guest reviews

This is a lovely hotel. It is quite homely and quaint. It has a beautiful garden and a pleasant, small restaurant. All the staff are super friendly and helpful. We had dinner in the restaurant three times: whilst there is limited choice on the menu, the food served is very good quality and did not disappoint. The cooked breakfast is tasty too, with impressive products. However, the poached eggs were overcooked, but the waitress noticed and returned them. The second lot were perfect.  We stayed on two occasions recently. The first time we were in room twelve which is an attic conversion room. The sloping ceiling was a bit cumbersome for us as we are tall. The second time we stayed, we were on the same floor in a large family room (room 9) which did not have sloping ceilings. However, it was on the third floor and the steep staircase does make it difficult if you have a lot of luggage. If I were to return, I would request a room below number eight, thus being on the lower floors. It is quite an old building, with very creaky floors. However, the bathrooms have been refurbished and are great, with fantastic showers. The rooms where spotlessly clean on both occasions.

Seven of us had afternoon tea here, it was very good. Delicious sandwiches, cakes and tea! With an option of alcohol is required! We were seated in the small lounge so had the room to ourselves. The lady who served us was terrific, very friendly. She also showed me around the garden as she could see I was interested in taking photos of the beautiful old building.

Stayed 3 nights, a mixed experience, hotel very pleasant but is small and furniture and fittings strange in places, with emphasis on mirrors and quasi Asian feel. Dined saturday evening, small dining room, very limited menu and pricy, but very good food. Only one other couple dining, no atmosphere. Unfortunately the dining experience is spoilt by Tables with inadequate leg room. Excellent breakfast, best granola I have ever had, but one morning the delivery of yoghurt etc had not come so things missing. Bar has limited opening hours, but garden is lovely for a drink if weather good Location is well out of the centre, a £15 daytime taxi ride to Clifton arranged by reception a ripoff, but on a good bus route to the centre, pity the first mornings receptionist was unable to advise on this, but other mornings better advise. It is near a very large park, the Blaise Estate and its beautiful village houses. Bedroom very comfortable bed and with stunning bathroom, even if glass sink not ideal. Unfortunately basic decorating, uncomfortable chair, poor wardrobe space and wiring an issue. Particular concern that all wiring is based on trailing extension cables which were a trip hazard and overheated iPad charger. Possible risks raised with receptionist on leaving, and the reason I would not stay again, safety more important than a flashy bathroom

I am writing this as I have just gotten out of the shower and cheesy though it may seem, I was so impressed with the shower I simply had to share my views with the world! I was already happy with my stay - service is great, mattress comfortable, room absolutely lovely, 2 big windows and plenty of space. But after the shower I am certainly going to be staying in Best Westerns wherever I go if I can! Very affordable too!

My self and 4 other colleagues stayed in this hotel the rooms were lovely the staff were brilliant and the evening meal was good too... as for the breakfast...well it was terrible I had to send my bacon sandwich back because it was cold and was told me was doing a fresh one. This was not the case all he done was warm the plate!! As for the rest of the guys they had a full English and there bacon was cold,sausage barley cooked and the black pudding... one of the worst breakfasts we have had to date! Was also told that the owner was cooking! He should be ashamed to send that food out of the kitchen.. can't cook get a cook or you will loose customers!!!

We stayed in this small hotel as a stop over on our way to Devon. We had room 3 in the main building and it was a large family room with lots of space. The hotel is situated next to Blaise Castle Estate with lots of open space and walks and just across the road is the 200 year old Village Hall and an even older village church. Cribbs Causeway is 5 minutes drive away. The highlight of our stay was the food. The restaurant looked fairly basic but the food was excellent and served by friendly staff.

What a stunning hotel: WHY? Because......there is incredible attention to the gastronomic balance of the meals ensuring fascinating and tasty food; attentive but not overpowering staff for whom every request was met with charm and resolution.

This hotel is small, but very well run. It is very clean and comfortable. The staff are exceptionally helpful and socially skilled. It is on a bus route with very frequent services to Westbury upon Trym etc, and very close to the lovely Blaise Castle Estate.

We only used the hotel as a base to sleep and it was a great location with good parking and our room was spacious, clean and comfortable. We were in the annex with a very modern bathroom and extremely comfy bed. Blaise castle is literally round the corner and the grounds are great for a morning run. We stayed three nights and have no complaints but what would make it even better? ...In my opinion the room we had was obviously geared towards an overnight business stay as there was only one chair in the bedroom ( although there was another tucked away at the back by a desk) and whilst there was lots of hanging space there were no drawers to unpack anything so it was a bit squashed with two of us trying to get clothes out of our bags in the morning. It was a really smart bathroom but I'd prefer a toilet roll holder instead of balancing it on the sink or the stack of loose rolls on the shelf. We would also have preferred a proper glass rather than a plastic disposable cup but these are little things and we'd definitely stay again if in the area.

The hotel is as pleasant as ever; the rooms are excellent and the three I have had all had a very modern bathroom which is all too frequently not the case with a lot of older smaller hotels. Dinner was good but the menu is a bit limited; I would imagine regular visitors would soon know it by heart. For a change of scene there is a good pub 5 mins away up the hill beside the hotel. Apparently the hotel has changed hands recently but the only change that I noticed was the addition of a grandfather clock!

Station Rd Bristol England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour front desk

Located in Henbury within a 15-minute walk of Blaise Castle, Best Western Henbury Lodge Hotel is within a few miles (5 km) of The Mall at Cribbs Causeway. This 20-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking. In central Bristol, the hotel is also close to Bristol Zoo and University of Bristol Botanic Garden.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning off right with cooked-to-order breakfast served for a fee.


The 20 rooms have an array of amenities, including iPod docks, coffee makers, and free newspapers. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also available.

Property features

Guests staying at Best Western Henbury Lodge Hotel enjoy free WiFi in public areas, free newspapers, and a porter/bellhop. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. This smoke-free hotel also has wedding services.

Room options

Standard Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Family Room, Multiple Beds, Non Smoking

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

93% of guests recommend this hotel

Total of 560 reviews