Best Western Henbury Lodge Hotel3.0 out of 5.0
Recent guest reviews
My wife and I stayed at this hotel for one night only, which was a Sunday. We intended to stay for two nights, but at the time of booking, we were told that the hotel was already fully booked for the Monday. The receptionist was very friendly and courteous. Our room was on the top floor which may have been a minor problem if we had large suitcases (there is no lift). Our room was huge, with a king size and single bed, it was spotlessly clean and nicely decorated. We ate at a local carvery which was only a five minute walk away. There is a bus stop immediately outside the hotel and a very regular service into Bristol centre (bus number 1) - this saved the hassle and expense of parking in the city centre. Breakfast was freshly cooked and tasty, served by a very friendly waitress. We were pleasantly surprised at the quality of this establishment and the standard of service received, far better than I expected from a three star property.
I chose this hotel for it's close location to my Parents house as I was attending my fathers funeral. The room was large and comfortable and all the amenities stated on the website were provided. The staff were very friendly and nothing was too much trouble. I originally didn't book breakfast, but on consideration decided to book breakfast for my partner and I as it was going to be a long day. I wish we hadn't bothered. Considering the price of £9.50 each it was terrible. I won't go into each individual item, but both my partner and I had to leave quite a bit as it was inedible. Bacon was rock hard and my partners poached egg was seriously undercooked. most of the items on the continental breakfast bar were empty and 3 times we had to ask for condiments, milk, yoghurt etc to be replenished. I didn't complain to the waitress at the time as she was so friendly and chatty. On check out I was asked if we enjoyed our stay but only after i had paid, it was then i brought up my complaint. I was told that if i had said something before i paid, my bill would have been reduced, so fair play to them.
Set in a village location yet only a few miles from Bristol, This country house hotel has its own carpet and has an air of a house from the Edwardian period and the room I had was palatial in size and full of character. I took the option of room service and was delighted with the country pate followed by a tasty tender steak. Breakfast was good and all in all a pleasant state, Its within walking distance of a couple of pubs and a country house and castle.
Overall a pleaseant stay and for the price, it was a goos service from all the staff, breakfast was freshly made to order and all the topup you asked for were avalible. The room was ok and comfortable for the time you need to spend in there with all the facilitys you need to use.
Very much enjoyed our stay, warm, charming, comfortable hotel with friendly, helpful staff. Sexy bathroom and a big comfortable room. The restaurant food is superb! Car park is a little tight (to get into off the road, and in terms of available spaces, but adequate). It's a little out of town, but there a great bus service right outside (Including Sundays).
We stayed here on a cold weekend in November. Firstly, given the age of the property and the grounds, car parking is at a premium. We found Saturday night was a struggle when the hotel was busy. However the Sunday night when quiet was much more manageable. The hotel has attempted lines to help get the best use of the car park but not all users stick to these! Quick and easy check in with genuinely warm and friendly welcome. We stayed, as requested, on the top floor (remember, no lift). Room 11 lovely corner room with a single and double bed. Overlooking the car park and road junction which is busy but the windows do a fairly good job of keeping sound out and the curtains are very good. Comfortable beds and all the amenities you’d expect including plug sockets near the bed! (A huge plus from us!) Smart TV connected to WiFi also we found later on when flicking through which is good for when you’re settling down for the night. Bathroom is splendid. The shower is amazing with several different heads to choose from. Considering this is a 300+ year old property it is splendid that the rooms are as modern as they are and very clean throughout. Note also, buses very frequent towards Cribbs causeway or town. Only a 2-4 minute drive from cribbs and there is also a stone house pub and carvery about 2-3 minutes walk away. We didn’t sample food in the hotel or breakfast.
A very nice small hotel. I had a good overnight stay on business. Lovely room, great evening meal and individually cooked breakfast. The restaurant is definitely a notch or two above the average hotel restaurant. My room was large with a very nice bathroom. This hotel is on the corner of a busy road junction but I didn't find the noise affected my stay. Would try again.
Nice rooms, free parking, free WIFI and very nice cooked breakfast. Rooms are clean and comfortable, nice bathroom facilities. A few miles outside Bristol and ideal for a quiet base when visiting Bristol. Would stay again.
A small hotel to the north of Bristol but next to the Blaise estate which made for some wonderful morning walks. Booking, checking-in, etc were all easy enough and the free car park and wi-fi were most welcome. Our room was pleasantly large, spotlessly clean and the bed very comfortable. We also found the hotel quiet despite being fairly full. The en-suite was ultra modern with an excellent digital shower and wonderful towels. There is a small buffet breakfast available or a cooked breakfast to order. The service was polite, friendly and overall excellent and the cooked breakfasts very nicely prepared using local suppliers. The hotel has a bar and offer dinner but we didn't experience either. Although an older style building the hotel has been well maintained, was clean throughout and very comfortable. A really good, above average 3* hotel providing reasonable value for money.
Booked online and got good discount for two double rooms with breakfast. clean and very comfortable with friendly staff. We both ate in the restaurant which was fine dining and not really suitable for two builders but was good value and very tasty just not much of it.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- 24-hour front desk
Located within a leisurely stroll of Blaise Castle, Best Western Henbury Lodge Hotel is within a few miles (5 km) of The Mall at Cribbs Causeway. This 20-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking. In central Bristol, the hotel is also close to Bristol Zoo and Southmead Hospital.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning off right with cooked-to-order breakfast served for a fee.
The 20 rooms have an array of amenities, including iPod docks, coffee makers, and phones. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.
Guests staying at Best Western Henbury Lodge Hotel enjoy free WiFi in public areas, free newspapers, and a porter/bellhop. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. This smoke-free hotel also has wedding services.
Reviews from Trip Advisor
93.0% of guests recommend this hotelTotal of 593 reviews