The Sebel Brisbane4.5 out of 5.0
Recent guest reviews
Slightly larger than average one bed apartment with no particular view from the balcony other than onto adjoining buildings. Noise level was low for its location. Shower was over the bath. The pool was being renovated so not available in Sept 17.
Chosen for its location close to the CBD, this apartment hotel did not disappoint. From online booking to checkin everything was efficient. Our apartment with lounge, kitchenette and bedroom was comfortable – if a little on the small side. In particular the bathroom was very small. There was also a small balcony which due to the Friday night noise we did not use. The car park was easy to access, staff friendly and efficient. For an overnight stay, this suited our purpose. Next time, I would ask for a room higher up.
Looking for a getaway to celebrate my Wife's birthday and we were extremely satisfied with The Sebel Brisbane. The location is perfect for my wife to go shopping at Queen St mall and the accommodation very comfortable to come back and truly relax. The restaurant is good and the hotel staff very friendly and helpful. We will be coming back to stay here again and can recommend to anyone looking to stay in Brisbane.
Fantastic location. Staff are so friendly and helpful. Lachlan on reception went above and beyond. Restaurant had great food and great atmosphere. Definitely stay again. 2 bedroom apartment was great for our family.
Ok, I have planned this a few months ago, something special for my wife's 50th Birthday. We decided to go and see the CIRQUE DU SOLEIL and afterwards a visit to the Brisbane Octoberfest. About the Sebel Hotel, it looked better online that in reality, a common fact in Hospitality. First impressions, it smelled good as soon you enter the door going to the reception. The staff member was friendly and we had a hassle free check in. Arriving on the 11th floor, it still had a pleasant smell. Our room was good but looked a bit dull with 70's or 80's style of lightening and so was the studio. Frankly it could do with a facelift, add some colour...The bed however was very good and probably the most important part for a good night sleep. The bathroom was clean but on the small side. There was no shampoo, only conditioner. Eye for detail guys... I booked the room with Breakfast for another little treat. On arrival in the morning the friendly waiter checked us quickly in and asked if we want a coffee and they both arrived soon and where good. I had to ask for sugar as non were available. It took some time for the cooked breakfast to arrive, the place was pretty packed and busy. The Cafe is quite small so the "Buffet" section had not much to offer hoping that the ordered food would be nice. Chatting to the people next to us I have noticed that their food looked OK. By the time ours arrived my eggs Benedict were fully cooked, they could have given me hard boiled eggs instead...the bread under the eggs was also quite difficult to cut. I suggest that a manager should give it a random try to see notice facts. Asking for another coffee, that was an extra charge as only one was included in the package. I have found that quite skimpy. At the end, nobody asked how the service was either in the cafe or during check out...they did not care too much. These elements could all be improved. Maybe they know and therefore did not ask? There were no Guest feedback forms available. I would have completed one for them directly if it was available. Giving them the important feedback they need to run a great operation. I have worked in Hospitality all my life and have experienced it all, good and bad and have enough knowledge how it all works. Overall experience at The Brisbane Sebel was disappointing.
Well located hotel and rooms fine - nothing flash but good value. Apart from the room being an oven when I arrived (a/c cooled it ok when switched on) the real problem here was the internet - it was so slow. I had work to do which involved some large files and uploading these took an age. Good internet is essential these days so I'd likely stay elsewhere next time
Conveniently located in the heart of Brisbane's CBD, The Sebel is an excellent accommodation option. Rooms are spacious, well appointed and maintained, clean and comfortable. Staff are friendly and eager to assist. Good quality restaurant on site. Close to most of Brisbane's attractions, shops and entertainment venues.
We stayed overnight in a one bedroom apartment. The room was very clean, the view of the city was great and the beds, including the fold-out sofa for our two children, were very comfortable. The location in the city was perfect and we would definitely stay again.
Best thing about the hotel is location - right near Queen St Mall and Eagle St Pier. Other good things - reception staff are super helpful and nice. Not so good: - when we checked in, we were told the pool was closed due to renovations. Well, we booked the place specifically because it had a pool! Although they made arrangements for us to use a nearby hotel pool, it's not the same as being able to just head down the lift. I really think customers should be notified of this at booking time - and put it on your website in a prominent place! - we had breakfast in the hotel (The Croft restaurant). Food was ok but the service was so slowwww. Ours was included in the rate or would have gone somewhere else. It took 20-30 mins to get a cooked breakfast on each of the 3 mornings we ate there. One morning they forgot our coffee so couldn't even get caffeinated during the wait 🙁
We recently stayed at the Sebel Brisbane, I was so pleasantly surprised as being Hilton Honors members for many years, we had the same level of service, including bath robes and slippers, as we had at the Hilton, for half the price. It was spotlessly clean and had everything you could possibly need. Very impressed.
- Walking distance to Queen Street Mall
- Onsite dining
- Outdoor pool
- Fitness center
Located in Brisbane Central Business District within a 5-minute walk of Queen Street Mall, The Sebel Brisbane is within a mile (2 km) of other popular attractions like Roma Street Parkland. This 4.5-star hotel has 165 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a fitness center. Located centrally in Brisbane, it's also close to Brisbane Convention and Exhibition Centre and Suncorp Stadium.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start your day off with cooked-to-order breakfast, available for a fee.
All 165 air-conditioned accommodations feature sitting areas. 32-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other standard amenities include refrigerators, minibars, and coffee makers.
The Sebel Brisbane features an outdoor pool, a children's pool, and a fitness center. Parking is AUD 28 per night (AUD 40 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request) for AUD 45 per person one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, WiFi in public areas, and 3 meeting rooms.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 1022 reviews