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Mercure Brisbane Garden City

Property class: 4

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Photo gallery for Mercure Brisbane Garden City

A courtyard with outdoor seating, a palm tree, and a building with blue-framed windows.
A hotel room with two beds, a wooden headboard, a nightstand with a phone, and a painting of a beach scene.
A hotel reception desk with a computer monitor displaying text, a cash register, and a plant in the background.
Unclassified image, 4 of 68, button
A reception area with a counter, seating, and a display case.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
18 Macgregor St, Upper Mount Gravatt, QLD, 4122
  • Place, Westfield Garden City Shopping Mall
    ‪3 min walk‬
  • Place, BTP Conference & Exhibition Centre
    ‪3 min drive‬
  • Place, Brisbane Technology Park
    ‪3 min drive‬
  • Airport, Brisbane, QLD (BNE)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a TV, a desk, a chair, and a sofa.

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(25 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a small table, and a window with curtains.

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(10 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, two nightstands, an orange sofa, and two abstract paintings on the wall.

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a TV, a desk, a chair, and a sofa.

Superior Room, 1 King Bed

7.6 out of 10
Good
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Accessible Room)

A hotel room with a bed, two nightstands, an orange sofa, and two abstract paintings on the wall.

Standard Room, 1 Queen Bed (Accessible Room)

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, 3 Twin Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Triple Room, 3 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Brisbane

Located in Upper Mount Gravatt within a short walk of Westfield Garden City Shopping Mall, Mercure Brisbane Garden City is within a few miles (5 km) of other popular sights such as Griffith University Nathan Campus. This 4-star hotel has 120 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Westfield Garden City Shopping Mall - 3 min walk - 0.2 miles
  • BTP Conference & Exhibition Centre - 3 min drive - 1.2 miles
  • Brisbane Technology Park - 3 min drive - 1.2 miles
  • Hughesville - 3 min drive - 1.2 miles
  • XXXX Brewery - 15 min drive - 11.3 miles

Getting around

  • Brisbane Fruitgrove Station - 6 min drive
  • Brisbane Airport (BNE) - 28 min drive

Restaurants

  • ‪The Coffee Club - ‬12 min walk
  • ‪Gad's Grill House - ‬11 min walk
  • ‪Hakataya Ramen (博多屋) - ‬12 min walk
  • ‪Domino's Pizza - ‬11 min walk
  • ‪Cafe Cherry Beans - ‬14 min walk

About this property

Mercure Brisbane Garden City

Guests of Mercure Brisbane Garden City enjoy free WiFi in public areas, a meeting room, and express check-in. There's free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include express check-out, a terrace, and laundry facilities.
Guests can expect free WiFi and 38-inch Smart TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Sitting areas, coffee makers, and safes are also standard. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 27.50 per person
  • A restaurant
  • Snack bar/deli

Family friendly

  • Dining table
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's ALL ACCOR mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 50.0 per stay
  • Free cribs/infant beds are available

Property payment types

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 27.5 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Travelodge Garden City Hotel Upper Mount Gravatt
Travelodge Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel
Travelodge Hotel Garden City Brisbane
Mercure Brisbane Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel Upper Mount Gravatt

Frequently asked questions

Is a free cancellation option available at Mercure Brisbane Garden City?

Mercure Brisbane Garden City provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Mercure Brisbane Garden City?

As of Sep 22, 2026, prices found for a 1-night stay for 2 adults at Mercure Brisbane Garden City on Sep 27, 2026 start from $140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Mercure Brisbane Garden City?

This hotel is situated in Upper Mount Gravatt within a short 6-minute walk of Westfield Garden City Shopping Mall. You'll also find Queensland Sport and Athletics Centre and Westfield Carindale within a short drive.

Does Mercure Brisbane Garden City have a casino?

No, Mercure Brisbane Garden City doesn't have a casino.

Is there an indoor pool at Mercure Brisbane Garden City?

No, there is no indoor pool at this hotel.

Does Mercure Brisbane Garden City feature a restaurant that includes a breakfast menu?

Yes, Mercure Brisbane Garden City serves buffet breakfast each morning for a surcharge from its restaurant.

Does Mercure Brisbane Garden City allow pets to stay for free?

No, pets aren't allowed at Mercure Brisbane Garden City though service animals are welcome.

Where is the closest airport to Mercure Brisbane Garden City?

The closest major airport to Mercure Brisbane Garden City is Brisbane Airport (BNE), which is 17.3 mi away (28 minutes by car).

Mercure Brisbane Garden City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 372 out of 1001 reviews
Rating 8 - Good. 418 out of 1001 reviews
Rating 6 - Okay. 133 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Leanne

Liked: Cleanliness, staff & service, amenities
Great location, heaps of off street parking, and good size rooms
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy parking. 24/7 self checkin check out. Clean and discounted breakfast. Good value for staying
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Chelsea

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and lovely buffet breakfast
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Antony

Liked: Staff & service
Friendly staff. Parking was easy.
Stayed 1 night in May 2026
Verified review

8/10 Good

Kate

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, grea location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic and the bed was very comfy
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Nerida

Liked: Staff & service
Staff were friendly
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Kay

Liked: Staff & service
Helpful staff, clean room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly, check in and out easy, conveniently located and like the room service dining.
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not often you leave a hotel mid way through the booking but this time I did.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
All was great
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Susan

Disliked: Staff & service, amenities, property conditions & facilities
Room does not have bathroom amenities. Even coffee is dismal. TV is limited. Too far from the public transport.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Wai Kong

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very good. Close to Westfield Garden City Shopping Centre where we can spend a whole day there, shopping and dining.
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Garden city shops, ample parking.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Tevita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and great staff too. Close to Westfield and other eateries.
Stayed 11 nights in Dec 2024
Verified review

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
My sister and I have stayed here a few times when we meet up in Brisbane - the location next to Garden City shopping centre is so convenient for food and shopping (we both come from smaller towns). The rooms are clean and comfortable, although the bathrooms are a bit small. The free parking is a great bonus. There is a restaurant and bar at the hotel as well, which has reasonably priced food and drinks. Overall we really like it and will return.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

UAI

Liked: Cleanliness, staff & service, amenities
Room was great. Bed felt so comfortable. Staff were very friendly. Parking was easy to find; no need to look for one; plenty parking spaces.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
Clean. Comfortable bed!!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Sagargiri

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding, no complaints!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff easy location to get too.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Carolyn

Liked: Cleanliness, staff & service
Our room was clean and comfortable and the staff were friendly and helpful. The only problem we had really, was the toilet in our room would not flush. The maintenance person came immediately and fixed it, but the next morning we had the same problem. Obviously a serious plumbing issue. We had to use the toilet in the foyer of the hotel. Apart from that all was okay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mackenzie

Liked: Amenities
The hotel was amazing. Beautiful facilities and amazing rooms!!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and price