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Mercure Brisbane Spring Hill

4.0 star property
Hotel with an outdoor pool, steps from Roma Street Parkland

Choose dates to view prices

Photo gallery for Mercure Brisbane Spring Hill

Exterior
Exterior
Lobby sitting area
Family Room, Multiple Beds, Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe
1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Roma Street Parkland
    ‪2 min walk‬
  • Queen Street Mall
    ‪9 min walk‬
  • Suncorp Stadium
    ‪15 min walk‬
  • Brisbane, QLD (BNE)
    ‪16 min drive‬

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Room options

View all photos for Junior Room, 1 King Bed, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(6 reviews)
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Family Room, Multiple Beds, Balcony

  • 678 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 Queen Bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 2 Double Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 Queen Bed, Balcony

8.6 out of 10
Excellent
(27 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds, Balcony

Superior Twin Room, 2 Twin Beds, Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Twin Room, 2 Twin Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Brisbane

Located in Spring Hill, Mercure Brisbane Spring Hill is next to popular attractions like Roma Street Parkland and Brisbane Private Hospital. This 179-room hotel has conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Roma Street Parkland - 2 min walk - 0.1 miles
  • Queen Street Mall - 9 min walk - 0.5 miles
  • Suncorp Stadium - 15 min walk - 0.9 miles
  • South Bank Parklands - 15 min walk - 0.8 miles
  • Queensland Performing Arts Centre - 15 min walk - 0.8 miles

Getting around

  • Brisbane Roma Street Station - 8 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • ‪Chez Nous Cafe - ‬9 min walk
  • ‪Frescos Restaurant - ‬4 min walk
  • ‪Madison Tower Mill Hotel - ‬3 min walk
  • ‪The Garden Room - ‬3 min walk
  • ‪Subway - ‬9 min walk

About this property

Mercure Brisbane Spring Hill

Hotel with an outdoor pool, steps from Roma Street Parkland
Guests of Mercure Brisbane Spring Hill have access to an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for AUD 25 per night. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a terrace.
Guests can expect free WiFi and 49-inch Smart TVs with digital channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include balconies, electric kettles, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

Bulgarian, Croatian, Dutch, English, French, German, Indonesian, Macedonian, Russian, Serbian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 29 for adults and AUD 14.5 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Frequently asked questions

Is a free cancellation option available at Mercure Brisbane Spring Hill?

Mercure Brisbane Spring Hill offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What's there to see around Mercure Brisbane Spring Hill?

This hotel is situated in Spring Hill within a 10-minute walk of Roma Street Parkland and Queen Street Mall. You'll also find Treasury Casino and Queensland Performing Arts Centre less than a mile away.

Is parking available on site at Mercure Brisbane Spring Hill?

Yes, parking is offered for AUD 25 per night.

Does Mercure Brisbane Spring Hill have a casino at the property?

No, Mercure Brisbane Spring Hill doesn't have a casino.

Is there an indoor pool at Mercure Brisbane Spring Hill?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Mercure Brisbane Spring Hill?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Mercure Brisbane Spring Hill?

No, there isn't a spa tub at this hotel.

Does Mercure Brisbane Spring Hill have a restaurant that serves breakfast?

Yes, Mercure Brisbane Spring Hill serves buffet breakfast for a surcharge each morning at Osteria Roma Spring Hill.

Does Mercure Brisbane Spring Hill allow pets to stay free of charge?

No, pets aren't allowed at Mercure Brisbane Spring Hill though service animals are welcome.

Does Mercure Brisbane Spring Hill have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Mercure Brisbane Spring Hill?

The closest major airport to Mercure Brisbane Spring Hill is Brisbane Airport (BNE), which is 11.3 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Mercure Brisbane Spring Hill?

Yes, every guestroom at Mercure Brisbane Spring Hill comes with a balcony with some featuring park or city views.

Does Mercure Brisbane Spring Hill have a wedding venue on site?

There are wedding services available at Mercure Brisbane Spring Hill if that's in your vacation plans.

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 452 out of 1002 reviews
Rating 8 - Good. 352 out of 1002 reviews
Rating 6 - Okay. 113 out of 1002 reviews
Rating 4 - Poor. 55 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tram, Hope Island

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for the hospitals
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Stayed 1 night in Mar 2025

4/10 Poor

samrat

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room I was staying had ant in my bed and sound isolation wasnt good at all, I could hear wverything feom next room and distrub my sleep. No complain about service tho.
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where I needed to be. Staff happy and were very happy to help. Food was excellent quality
Stayed 2 nights in Mar 2025

8/10 Good

Kenneth

Traveled with family
Liked: Staff & service
Close to Roma St Station and the city. Air conditioner was noisy and difficult to adjust.
Stayed 3 nights in Mar 2025

6/10 Okay

Lucia

Stayed 1 night in Feb 2025

6/10 Okay

Philomena

Liked: Cleanliness
Overall experience staying at the hotel was good. Staff was very friendly.
Stayed 2 nights in Mar 2025

8/10 Good

Huseyin

Stayed 3 nights in Mar 2025

10/10 Excellent

metin

It was nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Best hotel I've stayed at for quite a few years. Clean rooms, friendly and efficient staff. Good breakfast. Nice pool
Stayed 3 nights in Mar 2025

4/10 Poor

vahik s

Traveled with family

Was clean.

Stayed 2 nights in Mar 2025

10/10 Excellent

Samantha

Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities, room comfort

Alfred escape

Using hotel as a shelter from Cyclone Alfred So far so good
Stayed 3 nights in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Was easy to get to
Stayed 2 nights in Feb 2025

2/10 Terrible

Andrew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I hated this hotel. It is straight up a cliff-face from Roma St - they need to direct you to get off at Central and catch the bus. Walking from Roma St with a suitcase is nearly impossible. The lift smelt mouldy. I got out of the lift to a very strong food/cooking smell. Then I got into my room and it smelt dank and dusty, and the aircon hadn't been cleaned forever. 3 offensive smells in 3 different parts of the hotel. The hot water was off, the balcony is way too small to be functional or at all useful, and they only have basic television stations. The pool is useless for adults, it's just a splash pool. They have a menu for the restaurant and for room service, but they don't include dietary information, which I'm pretty sure is illegal. The crazy thing is they appear to cater for a lot of different diets, but they don't tell anyone on the menu. Spring Hill is too steep for scooters from the city, so the best tip is to learn about the free buses out the front of the hotel. Of course, they don't tell you this beforehand. This hotel is on the more expensive side, and it's supposed to be 4-star. I was really expecting a nice experience. Not premium - but I certainly didn't expect to hate every aspect of the hotel... except the staff, who were friendly. Perhaps most annoying is that I replied to their feedback email, and received no response to my scathing review.
Stayed 2 nights in Feb 2025

4/10 Poor

KADAMB

Stayed 1 night in Feb 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly food was delicious. Air-conditioning in room was very noisy and phone didnt work well but apart from that great hotel and experience all around.
Stayed 4 nights in Feb 2025

8/10 Good

Ehsan

Liked: Cleanliness, amenities, property conditions & facilities
Mercure hotel is located in a very convenient location in the heart of Brisbane’s CBD. Our room had a magnificent view of the city. The quality of food offered at the breakfast buffet could have been improved. However, the cafe had a great vibe and live music at nights. The hotel parking was also a little pricey considering you had to maneuver between pillars to park properly. Overall, we had great experience and would recommend the hotel to anyone wanting to explore Brisbane.
Stayed 5 nights in Feb 2025

10/10 Excellent

Louise Eve

Liked: Cleanliness, staff & service, property conditions & facilities
The place was lovely, clean and quiet.
Stayed 2 nights in Feb 2025

6/10 Okay

Alan

Traveled with partner
Staff not particularly friendly no good morning or general conversation, not very helpful when asking about parking and never mentioned that some areas were reserved. Only 1 yea bag on the room when we arrived so we could not make a drink. Sliding doors to balcony stiff and hard to move and the lock does not work. Unable to access television as it kept coming up with poor signal even with the aerial securely in. No sprinkler system in the room. Bar area shut early so as we were running late on our arrival due to visiting the grandchildren we could not get a meal or alcohol
Stayed 5 nights in Feb 2025

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