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Mercure Brisbane Spring Hill

4.0 star property
Hotel with an outdoor pool, steps from Roma Street Parkland

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Photo gallery for Mercure Brisbane Spring Hill

Meeting facility
Breakfast, lunch, dinner served; Italian cuisine, garden views
Exterior
Lobby sitting area
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Place, Roma Street Parkland
    ‪2 min walk‬
  • Place, Brisbane Private Hospital
    ‪2 min walk‬
  • Place, St. Andrew's War Memorial Hospital
    ‪5 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Balcony

Family Room, Multiple Beds, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Family Room, Multiple Beds, Balcony

  • 678 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Junior Room, 1 King Bed, Balcony

Junior Room, 1 King Bed, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Junior Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(8 reviews)
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 Queen Bed, Balcony

8.6 out of 10
Excellent
(34 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Double Beds, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, 2 Twin Beds, Balcony

Superior Twin Room, 2 Twin Beds, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Superior Twin Room, 2 Twin Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Brisbane

Located in Spring Hill, Mercure Brisbane Spring Hill is next to popular attractions like Roma Street Parkland and Brisbane Private Hospital. This 179-room hotel has conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Roma Street Parkland - 2 min walk - 0.1 miles
  • Brisbane Private Hospital - 2 min walk - 0.1 miles
  • St. Andrew's War Memorial Hospital - 5 min walk - 0.3 miles
  • Queen Street Mall - 9 min walk - 0.5 miles
  • Suncorp Stadium - 15 min walk - 0.9 miles

Getting around

  • Brisbane Roma Street Station - 8 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • ‪The Garden Room - ‬4 min walk
  • ‪Transcontinental Hotel Weddings - ‬10 min walk
  • ‪Frescos Restaurant - ‬6 min walk
  • ‪The Coffee Booth - ‬9 min walk
  • ‪Roamer - ‬9 min walk

About this property

Mercure Brisbane Spring Hill

Hotel with an outdoor pool, steps from Roma Street Parkland
Guests of Mercure Brisbane Spring Hill have access to an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for AUD 25 per night. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include conference space, a business center, and a terrace.
Guests can expect free WiFi and 49-inch Smart TVs with digital channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include balconies, electric kettles, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property entrance
Mantra Terrace Brisbane
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  • Air conditioning
  • Bar
  • Housekeeping
8.0 out of 10, Very Good, 1,001 reviews
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The price is $99
Jan 11 - Jan 12
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 29 for adults and AUD 14.5 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Frequently asked questions

Is a free cancellation option available at Mercure Brisbane Spring Hill?

Mercure Brisbane Spring Hill offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What's there to see around Mercure Brisbane Spring Hill?

This hotel is situated in Spring Hill within a 10-minute walk of Roma Street Parkland and Queen Street Mall. You'll also find Queensland Performing Arts Centre and South Bank Parklands less than a mile away.

Is parking available on site at Mercure Brisbane Spring Hill?

Yes, parking is offered for AUD 25 per night.

Does Mercure Brisbane Spring Hill have a casino at the property?

No, Mercure Brisbane Spring Hill doesn't have a casino.

Is there an indoor pool at Mercure Brisbane Spring Hill?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Mercure Brisbane Spring Hill?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Mercure Brisbane Spring Hill?

No, there isn't a spa tub at this hotel.

Does Mercure Brisbane Spring Hill have a restaurant that serves breakfast?

Yes, Mercure Brisbane Spring Hill serves buffet breakfast for a surcharge each morning at Osteria Roma Spring Hill.

Does Mercure Brisbane Spring Hill allow pets to stay free of charge?

No, pets aren't allowed at Mercure Brisbane Spring Hill though service animals are welcome.

Does Mercure Brisbane Spring Hill have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Mercure Brisbane Spring Hill?

The closest major airport to Mercure Brisbane Spring Hill is Brisbane Airport (BNE), which is 11.3 mi away (22 minutes by car).

Can I book a room with a balcony at Mercure Brisbane Spring Hill?

Yes, every guestroom at Mercure Brisbane Spring Hill comes with a balcony with some featuring park or city views.

Does Mercure Brisbane Spring Hill have a wedding venue on site?

There are wedding services available at Mercure Brisbane Spring Hill if that's in your vacation plans.

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 451 out of 1000 reviews
Rating 8 - Good. 342 out of 1000 reviews
Rating 6 - Okay. 121 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice,staff was friendly ,breakfast was good Unfortunately our hotel room view was scaffolding ,we were looking into scaffolding and pretty noice during the night Overall is a nice hotel but we wouldn’t go back price was expensive for what it offers
Stayed 1 night in Sep 2025

2/10 Terrible

Katherine

Disliked: Cleanliness, amenities, property conditions & facilities
Majorly overpriced, old and gross. This hotel has not been refurbished since the 70s and they are currently in the middle of extensive renovation with construction everywhere and noise of hammering early in the morning. The brochure lists a pool on level 1 which is an entire construction zone, dark and horror movie-ish, the pool is on Ground and is actually nice when you find it. The room was old, dirty carpets, bathroom not properly cleaned, other people's rubbish in the bin, robe was dirty, food service was cold (they did refund it when I didn't eat it), bathroom shelf broken, bedside lamp faulty, curtains didn't fully close, loud whining noise from some electrical. They did move me to another room which was better though no lock on balcony door and still a relic from the 70s that shows its age. The staff were nice enough but a bit ineffectual and there is little they can do about the place.
Stayed 1 night in Sep 2025

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location for the city
Stayed 4 nights in Jul 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

george

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, staff very friendly and helpful, room with a great view, excellent breakfast provided, really felt at home!
Stayed 2 nights in Sep 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and attention of the staff was fab
Stayed 2 nights in Sep 2025

6/10 Okay

Bruce

Liked: Staff & service
Disliked: Cleanliness, amenities
Disappointed with our stay due to the room facilities. - Air Conditioning failed to reach below 21.9 degrees - shower gel, shampoo etc in bathroom not filled - Robes had makeup or similar on them, so couldn't be used - long black hair found in bed Disgusting
Stayed 1 night in Sep 2025

10/10 Excellent

Louis, SASKATOON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Very comfortable bed and great breakfast. Staff are friendly and helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Javanah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing kind staff! Lovely pool and gym! And nice food and room service!
Stayed 5 nights in Sep 2025

8/10 Good

Xiaoben

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite nice
Stayed 9 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic staff!

Fantastic staff! Treated so well by everyone.
Stayed 1 night in Aug 2025

10/10 Excellent

Jaden

Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very loud (at night). Unorganised staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities
Great staff good location
Stayed 1 night in Aug 2025

8/10 Good

Brandon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to central Brisbane. The staff were excellent. Most things i could walk to. Room was clean. Gym was good enough. Construction noise was consistent.
Stayed 4 nights in Aug 2025

2/10 Terrible

phillip

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Major construction going on around the hotel that starts working at 6am. Also worse check In ever. Despite booking 1 year in advance was told they had overbooked and wanted to move me and elderly family member to hotel treble distance from cbd. Wasn’t until I asked if any guests booked after me for same room type were given room they miraculously found a room available
Stayed 2 nights in Jul 2025

10/10 Excellent

Tahlia-maree

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Patrick

Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Was great stay, that is close to everything, the staff were very friendly, especially as I had come in late at night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeffery

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 28 nights in Jul 2025

4/10 Poor

Jeffrey

Traveled with family
Disliked: Staff & service, amenities
To be woken up at 6.50 am to construction next door - it should have been disclosed prior to booking and the cost of accommodation reduced accordingly. When we returned to the hotel after a night out the duty manager did not even look up from his computer let alone acknowledge us. We climbed into bed only to discover the sheets were stained. We ordered a buffet breakfast but had to ask if we could get coffees - yes you can have only one barista coffee and I you want more you will have to pay. So many more issues - we will never stay there again.
Stayed 1 night in Jul 2025

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