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Mercure Brisbane Spring Hill

4.0 star property

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Photo gallery for Mercure Brisbane Spring Hill

Meeting facility
Lobby
Exterior
Terrace/patio
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

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345 Wickham Terrace, Spring Hill, QLD, 4000
  • Place, Brisbane Private Hospital
    ‪2 min walk‬
  • Place, Roma Street Parkland
    ‪2 min walk‬
  • Place, St. Andrew's War Memorial Hospital
    ‪5 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Balcony

Family Room, Multiple Beds, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Family Room, Multiple Beds, Balcony

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Junior Room, 1 King Bed, Balcony

Junior Room, 1 King Bed, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Junior Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(8 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(41 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Multiple Beds, Terrace

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, Multiple Beds, Terrace

  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Brisbane

Located in Spring Hill, Mercure Brisbane Spring Hill is next to popular attractions like Roma Street Parkland and Brisbane Private Hospital. This 4-star hotel has 179 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Brisbane Private Hospital - 2 min walk - 0.1 miles
  • Roma Street Parkland - 2 min walk - 0.1 miles
  • St. Andrew's War Memorial Hospital - 5 min walk - 0.3 miles
  • Queen Street Mall - 9 min walk - 0.5 miles
  • Suncorp Stadium - 15 min walk - 0.9 miles

Getting around

  • Brisbane Roma Street Station - 8 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • ‪The Garden Room - ‬4 min walk
  • ‪Pullman Hotel - Executive Lounge - ‬7 min walk
  • ‪Transcontinental Hotel Weddings - ‬10 min walk
  • ‪Frescos Restaurant - ‬6 min walk
  • ‪Knowhere Brisbane - ‬7 min walk

About this property

Mercure Brisbane Spring Hill

Guests of Mercure Brisbane Spring Hill have access to an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for AUD 25 per night. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include conference space, a business center, and a terrace.
Guests can expect free WiFi and 49-inch Smart TVs with digital channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include balconies, electric kettles, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Front of property
Amora Hotel Brisbane
Spring Hill
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,332 reviews
$126 nightly
The price is $138
May 8 - May 9
Total with taxes and fees
Amora Hotel Brisbane

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AUD 50 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 29 for adults and AUD 14.5 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Frequently asked questions

Is a free cancellation option available at Mercure Brisbane Spring Hill?

Mercure Brisbane Spring Hill offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Mercure Brisbane Spring Hill?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Mercure Brisbane Spring Hill on Apr 19, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Mercure Brisbane Spring Hill?

This hotel is situated in Spring Hill within a short 1-minute walk of Roma Street Parkland and also 19 minutes on foot from South Bank Parklands. You'll also find Suncorp Stadium and XXXX Brewery within a short drive.

Will I be able to park at Mercure Brisbane Spring Hill?

Yes, parking is offered for AUD 25 per night.

Does Mercure Brisbane Spring Hill have a casino at the property?

No, Mercure Brisbane Spring Hill doesn't have a casino.

Is there an indoor pool at Mercure Brisbane Spring Hill?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Mercure Brisbane Spring Hill?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Mercure Brisbane Spring Hill have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Brisbane Spring Hill have a restaurant that serves breakfast?

Yes, Mercure Brisbane Spring Hill serves buffet breakfast for a surcharge each morning at Osteria Roma Spring Hill.

Does Mercure Brisbane Spring Hill allow pets to stay free of charge?

No, pets aren't allowed at Mercure Brisbane Spring Hill though service animals are welcome.

Are there connecting rooms at Mercure Brisbane Spring Hill?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Mercure Brisbane Spring Hill?

The closest major airport to Mercure Brisbane Spring Hill is Brisbane Airport (BNE), which is 11.3 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Mercure Brisbane Spring Hill?

Yes, every guestroom at Mercure Brisbane Spring Hill comes with a balcony with some featuring park or city views.

Does Mercure Brisbane Spring Hill have a wedding venue on site?

There are wedding services available at Mercure Brisbane Spring Hill if that's in your vacation plans.

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 453 out of 1001 reviews
Rating 8 - Good. 338 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great price for the size of the room and its inclusions- air con was cold (many hotels fail with this) - the staff on the front desk tried hard to assist me with ferry times and other information about sites worth-seeing in Brisbane but were not trained in this and I had to find the under freeway ferry wharf on my own (a french tourist showed me) plus the sky-walk at the Star Building- I'm not complaining though, as your ladies tried, but they obviously didn't know anything about Brisbane CBD tourist attractions unfortunately. (They didn't seem to be local or residents of Brisbane) - anyway, I'll book again at the Spring Hill Mecure, as the hotel experience was excellent-thanks
Stayed 1 night in Dec 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
There was no problem about leaving our luggage at the hotel 2 hours before check-in time; also no problem about asking for extra tea and coffee sachets in our room (plus plenty of fresh milk in the fridge, hurrah); and for the first time ever we ordered "room service" which was marvelous, with delicious items from the restaurant's menu at no extra charge except for $5 delivery! We were very happy with our stay in Brisbane.
Stayed 2 nights in Jan 2026

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness
Staff friendly and accomodating to requests. Room clesn well presented. Shor walk to centre of city.
Stayed 1 night in Dec 2025

10/10 Excellent

Kerry

Stayed 1 night in Jan 2026

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome location, right across from the parklands. Cafe / Restaurant was fantastic, all the staff were so lovely. Room was clean, quiet and air-con lovely and cold. Super comfortable bed and the pricing was excellent! Parking was well priced and secure, however very awkward to manouvre in there, lots of pillars to squeeze between. Glad we took our small car.
View from restaurant
Delicious food
Short walk down to the parklands
Absolutely gorgeous stroll through the parkland after our meal
Stayed 1 night in Jan 2026

8/10 Good

Brodie

Liked: Amenities, property conditions & facilities
Really decent hotel - location and staff both super and very much a recommendable place to stay. Bathroom needs an update - doesn’t suit the rest of the high quality of the hotel!
Stayed 8 nights in Dec 2025

6/10 Okay

Mojdeh Abedini

Traveled with family
Liked: Amenities
The hotel view was excellent, and the location was also very good. However, the room service was a bit weak, and tissues and toiletries were not restocked.
Stayed 7 nights in Dec 2025

8/10 Good

Jina

Stayed 6 nights in Dec 2025

10/10 Excellent

Harvard

Liked: Cleanliness, staff & service, property conditions & facilities
Slightly out of the way but within walking distance of the city and train station. Service is great, room is nice sized.
Stayed 6 nights in Dec 2025

8/10 Good

Jasmin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
excellent room, just difficult car park
Stayed 1 night in Dec 2025

8/10 Good

Barbara

Stayed 1 night in Dec 2025

6/10 Okay

Anthony

Traveled with partner
Disliked: Amenities
After booking months in advance, i was contacted by the hotel a couple of days out and advised that due to a system error they were no longer able to provide my room. I was given a room nextdoor at the Soho hotel instead and offered complimentary breakfast for the trouble. The room was terrible, extremely small and outdated. Massive let down.
Stayed 1 night in Dec 2025

2/10 Terrible

Justin

Stayed 1 night in Nov 2025

6/10 Okay

Rex

Liked: Staff & service
I had booked a room months in advance of my stay for an event but I didn't get to stay at the Mercure! I have stayed here on many occasions previously. I had a phone call from the hotel a few days before my arrival to say that they had double booked my room (along with a number of others) and that hey had arrange to book me into the hotel next door (which suspiciously happens to be owned by the same family group) . It was now too late to rebook with another hotel. The room I was booked into was not to the Mercure standard. They did however offer free parking and breakfast as compensation, however I would not have booked this alternative location by choice.
Stayed 1 night in Dec 2025

10/10 Excellent

Tim

Stayed 2 nights in Dec 2025

8/10 Good

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room . Attentive staff
Stayed 2 nights in Dec 2025

4/10 Poor

Philip

Traveled with partner
Disliked: Cleanliness, amenities
Hotel overbooked and put us in a cheaper lower star hotel. They did give us parking & breakfast but we want to rely on our Wotif booking otherwise we may as well not use this platform
Stayed 1 night in Dec 2025

4/10 Poor

Tracy

Stayed 2 nights in Dec 2025

8/10 Good

michele

Liked: Cleanliness, staff & service, amenities
Great room and location
Stayed 1 night in Dec 2025

10/10 Excellent

Jacky

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, service was excellent.
Stayed 1 night in Dec 2025

2/10 Terrible

Jason

Disliked: Amenities, property conditions & facilities
Double booked, so had to stay next door at the SOHO, with no refund. Tiny room, noisy, could hear every time someone coughed, laughed, flushed a toilet, etc... they offered me free breakfast, great!!! Not worth the price I paid, absolutely ripped off... disgusting!
Stayed 2 nights in Dec 2025

10/10 Excellent

Annika

Stayed 9 nights in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

10/10 Excellent

ROD

Stayed 2 nights in Nov 2025

10/10 Excellent

Zhiyong (John)

Stayed 4 nights in Nov 2025

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