6/10 Aceptable
Matt W.
2 abr. 2026
Le gustó: Limpieza
Check in directions were incorrect. Specifically, instructions had us go to the wrong building to retrieve the room key. Stay was promised garage parking. No spaces except for ADA were available. VRBO advertised bedroom two containing two beds. Second bed was a fold-out bed that would not fit in bedroom two. Management said it could go in the master or living room. Living room would not accommodate it with sofa sleeper pulled out. Linens for spare bed were dirty. Luckily there were extra linens and we could use the sofa bed. Communication with management was difficult when we were checking in. I dialed the on-call number, had a difficult time understanding the person’s accent, and the staff was unable to help me find the key. The gentlemen said he would call me back but never did. We fortunately were able to alert the on-site staff was able to suggest looking for the key in the other building’s lobby.
Matt W.
Se hospedó 4 noches en marzo de 2026