Front desk lady was very nice, same with the security guards. Priced pretty fairly. Most resorts of this caliber have indoor pool and/or hot-tub, not here unfortunately, would add lots of value. Location is ok, need a car to go anywhere, nothing within walking distance besides the clubhouse/grille. Hot water can't fill Jacuzzi, had to heat water on stove. Our villa was spacious, clean & comfy, super comfortable beds! Slept great! Could use some blackout curtains & better toilet paper. We would stay here again but request a unit with better hot water access. We never went to clubhouse or pool, pool closed for winter.