We arrived in Branson at 11:30 and our check in was at 4:00. We decided to go ahead and do a pre-check in. We were told at 11:30 that are rooms were being cleaned as we speak. They told us to go have some lunch and shop a little and they would call when our rooms were done. We went back to the condo at 4:00 because we still had not received a call. We were then told, that they had just started cleaning our rooms and it would be another hour. But they told us at 11:30 housekeepers were already in there cleaning. We rented a A,B,C adjoined unit. At 5:00 we still have not heard from anyone, so we went back in and got a little heated because we just had an 11 hour drive with 5 adults and 6 kids and we were already an hour past checkin with no room. They said one of the rooms was done and we could go ahead and go up and they would call us when the other two rooms were done. Around 6 all the rooms were finally cleaned. Overall they were somewhat clean. In all there was a total of 3 couch beds but only enough linens for one couch bed. As far as towels and bath clothes, there was only enough towels and bath cloths for a family of four to get a bath one time so we had to call for more. The only trash bags available was the ones currently in the garage cans. Other than that, the stay was perfect for the money. It is in a great location and close to main attractions. The condo is equipped with everything needed for cooking and there is plenty of space. One unit was very small, but the other two units were big. The rooms could have been more updated.