This hotel is staffed with individuals that are not interested in your comfort, opinion or your dissatisfaction. I arrived to this hotel and found the room to be upwards of 90 degrees Fahrenheit. I turned down the A/C unit and waited for the temp to cook. Two hours later I went to the front desk and stated my problem. The staff member brought up a laser thermometer, walked into my room, stated it was hot and pointed the temp laser inside the vent of the a/c…” it’s cooler in there” she said… really? She then stepped into the hall where she said it was “cooler” and told Me there is nothing she could do to help. I asked to switch rooms. “We’re sold out” she said. Then I asked for a refund to find another hotel. She said I could ask management these questions THE NEXT DAY. I told her I didn’t want to stay here in this heat and she said “I don’t blame you” but we’re not getting a refund. Don’t stay here.
Location is convenient. Friendly staff. Clean and affordable place to stay. Definitely will return.
We were pleased with our stay and with the property as a whole. The breakfast was okay, but the cookies upon checking in were so good! We will be back!
The room was clean, staff friendly and it was convenient to where we wanted to be. Good breakfast.
Old style building
The property is clean and well kept. The room was also clean and spacious with comfortable beds. The lady that working the front desk could use a lesson on customer service but overall it was a nice stay.
It was nice and clean. Older but well maintained. Close to everything in branson
Very pleasant staff! Very nice and clean rooms with fully stocked towels. Comfortable beds with nice linens. Cookies at check in a nice touch. Perfect location in the middle of all activities on the strip.
We only stayed one night. Handy to main attractions. Great breakfast potatoes
Everything was more than excellent, The staff was very friendy and went way out of their way to help me with anything I needed. I had forgotten my phone in Madison, my computer died during the trip and they had a computer and printer for me to use. The housekeeping staff always asked me that if I needed anything extra , please ask, or call house keeping . The Lady who assisted and set up the free breakfast, was helpful courteous, and also went out of her way to make your breakfast nice and enjoyable. The breakfast included, coffee,tea, 4 different juices, Milk and chocolate milk, yoguart , muffins, of various kinds, scrambled eggs, sausage, waffles, bagels ,biscuits and gravy, dinner rolls and butter, and more. The entire Hotel was spotless every where, I had a Chair, and desk and chair in my room, 2-ice machines, a pop and drinks machine, candy and snack machine, a washer and dryer, pool with chairs, tables and umbrella' s out by the pool. a area with shows and activities,brouchers, they also book shows and activities, a couch and love seat and fireplace in the Lobby. You could never ask for anything better. Low cost also. You can't beat that. The location is 1 block for a Walmart, and 1/2 of a block to the road that contains 95% of all the main shows. the distance is between 0.8 mile to 8 miles to most all the shows. With resturants, and fast food, all along this road. I will be back there soon and that will be where I will always go. Sincerely, Brandon Steele. Wisconsin
Great location, clean rooms, good free breakfast. walking distance to Tanger Outlets and restaurants. Only cons: Along a busy street- traffic is bad during busy hours, pool opens at 10 am and check out is at 11 am. not much time to enjoy it if you’re checking out. Overall we had a wonderful stay. will recommend this place to everyone and would like to stay here again in the future.
Great location, clean, quiet, pleasant staff. Have stayed here before and was impressed. This trip was no different.
Hotel was nice. Beds very comfortable. Bathroom was very small but I was by myself so it was ok.
The staff were super friendly and very accommodating. The hotel was clean and so was the room. The air condition took a little while to cool the room down. There was a pretty large crack under the door, which allowed light in the room. We like our room pretty dark so we put a towel in front of it. We were also on the end of the hall by an outside door, so it was somewhat noisy. The breakfast was hot and lots to choose from. Probably would recommend more fruit options but given the time of year I understand why. The location was hard to beat. I would definitely stay here again. Lots of bang for your buck.
Located in Branson Theater District, Grand View Inn and Suites is adjacent to Tanger Outlets and within a 10-minute walk of other popular attractions like Aquarium at the Boardwalk. This hotel has 77 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free full breakfast, served each morning from 6:30 AM to 9:30 AM.
Guests can expect free WiFi and 42-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include refrigerators, microwaves, and coffee makers.
Grand View Inn and Suites features a gym, free WiFi in public areas, and a business center. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.
This hotel is staffed with individuals that are not interested in your comfort, opinion or your dissatisfaction. I arrived to this hotel and found the room to be upwards of 90 degrees Fahrenheit. I turned down the A/C unit and waited for the temp to cook. Two hours later I went to the front desk and stated my problem. The staff member brought up a laser thermometer, walked into my room, stated it was hot and pointed the temp laser inside the vent of the a/c…” it’s cooler in there” she said… really? She then stepped into the hall where she said it was “cooler” and told Me there is nothing she could do to help. I asked to switch rooms. “We’re sold out” she said. Then I asked for a refund to find another hotel. She said I could ask management these questions THE NEXT DAY. I told her I didn’t want to stay here in this heat and she said “I don’t blame you” but we’re not getting a refund. Don’t stay here.
Location is convenient. Friendly staff. Clean and affordable place to stay. Definitely will return.
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,
"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.
It was our privilege to earn your business and we hope to host you again on your next trip.,
We were pleased with our stay and with the property as a whole. The breakfast was okay, but the cookies upon checking in were so good! We will be back!
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
The room was clean, staff friendly and it was convenient to where we wanted to be. Good breakfast.
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our staff and your comments about our breakfast. We hope to someday have another opportunity to host your stay.
Old style building
I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to hear that you found the majority of your experience to be satisfactory. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve. I hope you will remember our attributes and return to see how we have improved.
The property is clean and well kept. The room was also clean and spacious with comfortable beds. The lady that working the front desk could use a lesson on customer service but overall it was a nice stay.
I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to hear that you found the majority of your experience to be satisfactory. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve. I hope you will remember our attributes and return to see how we have improved.
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,
Hello SHAWN, "We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.