The toilet lever was broke. The light switch for the bathroom was upside down. Our keys did not work properly. Each time we used them it took several minutes to work. We asked to have them exchanged, the desk clerk told us to keep trying.
I requested clean towels,which I received but not washcloths or hand towels. The towels did not dry me. They did not absorb water. The garbage was not emptied. The curtain did not close all the way, you could see outside, which means if someone wanted to they could see inside. There were food crumbs on the floor, not from us. The room smelled smokey.
On a positive note, the shower was awesome.