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Appart'hôtel Victoria Garden Bordeaux

3.0 out of 5.0

Recent guest reviews

The hotel has 2 buildings, heaps of parking, which was included for us. Our room was in the front on busy street so we requested another room. They provided us with a very spacious 4 person room in the other ( main)building. The bed was not comfy though. The mattress is very firm and had a weird plastic layer over it. It made us sweaty and uncomfortable. If we had stayed more nights we would have mentioned. The girls at reception were very nice and friendly. The hotel is very close to the center square but it is in a bit of a rough street. It is one of those neighbour hoods that is going to be hot or not. We saw police frisking young people for drugs and there were serious parties going on. We saw the same people on balcony at 10 pm and still next day at 10 am! As you have a lil kitchen,there is a supermarket across the street and very good Musette cafe with breakfast awesome coffee, cakes (gf!) etc. The hotel has electronic gates for car and one for pedestrians with code, so it feels safe.

We arrived early to find a security gate that we couldn’t get an answer from. We parked our car at the entrance, left our dog on the back and entered the premises after a resident entered with their code. Unfortunately the entrance reception was not manned for another 30 minutes. We decided to return to our car and wait. We were horrified to find that the code was required to exit - we couldn’t get in, we couldn’t get out and our dog was in the locked car. I went into melt down, my hubby went off and found a resident who gave us the code to get out and the code to get in with our car Phew panic resolved. We then waited for reception to open. The young man was very helpful and spoke fluent English which is always a bonus. The accommodation was clean but very basic not what I would call an Appart/ hotel at all . A fridge, a microwave, a few utensils and a 2 ring hob. You could barely make a basic breakfast. The area as an earlier post intimates was scruffy, run down and a bit scary to walk around, so I found the security at the hotel comforting. We also have a dog which made us feel a bit better, I don’t think I would stay here on my own ( as a woman) It is only a 5 minute walk to the main shopping area and the bars and restaurants which is ideal. I was disappointed that there were not any nice parks near by to walk or take the dog but I guess that is to be expected of a city We booked with a special deal so the price for what was offered was not bad. I think we will definitely return but not at the full price quoted.

We stayed at the hotel for 4 nights in August. The rooms were very basic and beds very average comfort level. For the price we paid we cannot complain but if you want a little more luxury then this is not the best place for you. Breakfast was very basic and a little overpriced for what was on offer. About a 15 minute walk into the centre of the city.

Retired couple (more time than money) spent a week here. Train London-Paris-Bordeaux (2h15 + 2h04) booked online with Eurostar (average £75 each single). 20 mins to tow luggage from station to hotel, which is in a quiet courtyard behind a facade of old houses. Your room is more a serviced flat, with twin hobs, combi-microwave, fridge, pots, pans, kfs, AND A CORKSCREW! So drink Bordeaux and not at restaurant prices! Two supermarkets within 10 mins walk. Do use a tram/bus/riverboat pass (13 euros for a week) to explore this wonderful city. Any questions just ask Reception. It's a clean friendly hotel, and it's well worth having breakfast in the Grande Salle where you'll meet other guests - students, teachers, business travellers, a few families. In all, very good quality and excellent value.

Reading some of the reviews on here about this place makes me wonder if these people have ever stayed in a really bad hotel ( The Strand Continental in London and The Basilea in Florence spring to mind). This hotel is clean, comfortable, cheap and you get a decent breakfast. It takes about ten minutes to get to Rue St Catherine, so pretty central. Give it a go and don'tlisten to The pessimists.

I will start by saying that this property is not in a particularly nice part of town. That is the best thing I can say about it. It is run down and frankly, my room smelled of old cigarettes and a damp locker room. One night I came back and found that my room key wasn't working. I went down to reception, but they had left for the night and everything was boarded up. It took a while, but I found a number for security and called. They got me into a safe in the lobby and got me a key to another room. My phone died at this point, so I couldn't let my colleagues know where I was and we had a meeting in the morning. There was no alarm clock and I couldn't get to my medications that were locked in my room. I managed to get a few hours of sleep and thankfully woke up in time to get down to reception, get a new key and get into my smelly room to change my clothes before I had to leave for my meeting. When I got back to reception after my day at work they offered to comp my breakfast. I never had breakfast and said at check in that I did not want breakfast as part of my room package. I asked for a full comp of my room for the previous night or at least a partial discount and was told I would have to talk to Celine Tempez. She would be back the next day. I was checking out at 5am the next day and asked for her to call me. After 9 days and 3 emails from me she finally responded that the hotel had provided me another room that night, so they were sorry for the inconvenience, but there was nothing more they would do. I hope you don't make the mistake I made; stay somewhere, anywhere else.

We went as a small family, the hotel reception is very unimpressive, small and could do with a lick of paint. We chose to stay here to be next to the Kosher Resturant Las de la Pizza. The rooms had everything you needed, a bed, sink, TV, fridge, and even a travel cot for our baby. The rooms are more impressive then the hotel it self, but overall, we enjoyed our stay. The only thing that impressed me was the bathroom, that was quite modern and the welcome pack with toothpaste and shampoo was a nice touch. Everything works by code and you will have to remember two codes to gain entry everyone. X The hotel has a front on the main street but you have to actually walk through a car park to get to the hotel, where there is then another code. if you don't pay for breakfast which we never did, you will not see the seating area, as it's at the back of the hotel.

Helpful and pleasant staff. We have stayed in several apartment hotels and this is the least well equipped. We don't want to cook gourmet dinners but would be struggling to cook anything at all. One saucepan, two side plates - no dinner plates, no kitchen knives or implements of any kind. Insult to injury - no wine glasses - in Bordeaux?

I stayed here for 2 nights. If I had not already paid through, I would have left after the 1st night. My 1st warning should have been the neglected parking area (weeds), damage to the exterior of the building, and peeling glass reflective sheeting. The GPS coordinates were spot on. Safe parking on the property behind a gate for the car, although no guards in place (which I'm used to in South Africa). Reception was very friendly, able to speak English, and gave helpful advice to this tourist. 1st Room smelled musty, but I opened the window a bit, and it was better. The interior a bit worn down and scuffed (I was a bit squeamish to use the shower curtain which hangs inside the bath). But the noise! There is no carpet in the hallway. Hard linoleum type flooring. And hard wood type flooring in the rooms. Every sound echoes down the hall...guests coming and going, doors opening and closing, but the worst was I could hear EVERYTHING my neighbors did. Even using the toilet. (At least the man had no prostrate problems - strong, steady stream). Water flushing and running down the pipes that sounded as if they were in the wall behind my head, teaspoon dropped, talking (and I know they were using hushed voices), even the sound of their slippers shuffling on the floor. So I asked for another room. 1 Level down, in the corner, no neighbors. Here the air conditioning could barely cope with the outside temp of 24C. And the water running down pipes, guests above me taking a bath (and releasing their body gasses in the bath), using the toilet (nr 1 sounds much different than nr 2, lol)...well, you get the picture. The area around the hotel is quite worn down, lots of buildings empty, graffiti on every surface. I drove through the streets at night and, although I did not see any dubious characters, I would definitely not advise walking alone after dark. This apart'HOTEL is rated 3* on I would give it no more than 2. And if you for decide to book, make sure the to request a room far from the lift/elevator. Its cranky gear noises and clanging of the doors opening and closing will wake the dead.

The staff here were lovely and very friendly however our room was a bit of a disgrace. I complained about our broken toilet seat within an hour of checking in and although we were only staying two nights it would have been nice if they would have fixed it on that day. However it never got fixed. My pillow smelt DISCUTING! Like it had never been washed. Only one towel was replaced when we needed two and the room in general just felt ignored except for making our beds. To be honest, I should have taken more on board from previous reviews. The location wasn't too bad. Short Walk to the edge of town however it is not in a pretty part of Bordeaux. We felt plenty safe however the area is pretty run down. Overall I won't be staying here again.

127 Cours De La Somme Bordeaux Gironde

Hotel highlights

  • Walking distance to Place de la Victoire
  • Free WiFi in rooms and public areas

Located in Nansouty-Saint-Genes within a short walk of Place de la Victoire, Appart'hôtel Victoria Garden Bordeaux is within a mile (2 km) of other popular sights such as Aquitaine Museum. This 100-room, 3-star residence welcomes guests with in-room amenities like kitchenettes, refrigerators, and microwaves. Located centrally in Bordeaux, it's also close to Grosse Cloche and St. Michael Basilica.


Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.


The 100 air-conditioned rooms feature kitchenettes with refrigerators and microwaves. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Coffee makers, free local calls, and desks are also standard.

Property features

At Appart'hôtel Victoria Garden Bordeaux, guests have access to free WiFi in public areas. Self parking is available for EUR 7 per day. A multilingual staff is on hand to help secure valuables, and offer sightseeing advice.

Reviews from Trip Advisor

Trip Advisor aggregated rating

39.0% of guests recommend this hotel

Total of 320 reviews