Appart'hôtel Victoria Garden Bordeaux3.0 out of 5.0
Recent guest reviews
Reading some of the reviews on here about this place makes me wonder if these people have ever stayed in a really bad hotel ( The Strand Continental in London and The Basilea in Florence spring to mind). This hotel is clean, comfortable, cheap and you get a decent breakfast. It takes about ten minutes to get to Rue St Catherine, so pretty central. Give it a go and don'tlisten to The pessimists.
I will start by saying that this property is not in a particularly nice part of town. That is the best thing I can say about it. It is run down and frankly, my room smelled of old cigarettes and a damp locker room. One night I came back and found that my room key wasn't working. I went down to reception, but they had left for the night and everything was boarded up. It took a while, but I found a number for security and called. They got me into a safe in the lobby and got me a key to another room. My phone died at this point, so I couldn't let my colleagues know where I was and we had a meeting in the morning. There was no alarm clock and I couldn't get to my medications that were locked in my room. I managed to get a few hours of sleep and thankfully woke up in time to get down to reception, get a new key and get into my smelly room to change my clothes before I had to leave for my meeting. When I got back to reception after my day at work they offered to comp my breakfast. I never had breakfast and said at check in that I did not want breakfast as part of my room package. I asked for a full comp of my room for the previous night or at least a partial discount and was told I would have to talk to Celine Tempez. She would be back the next day. I was checking out at 5am the next day and asked for her to call me. After 9 days and 3 emails from me she finally responded that the hotel had provided me another room that night, so they were sorry for the inconvenience, but there was nothing more they would do. I hope you don't make the mistake I made; stay somewhere, anywhere else.
We went as a small family, the hotel reception is very unimpressive, small and could do with a lick of paint. We chose to stay here to be next to the Kosher Resturant Las de la Pizza. The rooms had everything you needed, a bed, sink, TV, fridge, and even a travel cot for our baby. The rooms are more impressive then the hotel it self, but overall, we enjoyed our stay. The only thing that impressed me was the bathroom, that was quite modern and the welcome pack with toothpaste and shampoo was a nice touch. Everything works by code and you will have to remember two codes to gain entry everyone. X The hotel has a front on the main street but you have to actually walk through a car park to get to the hotel, where there is then another code. if you don't pay for breakfast which we never did, you will not see the seating area, as it's at the back of the hotel.
Helpful and pleasant staff. We have stayed in several apartment hotels and this is the least well equipped. We don't want to cook gourmet dinners but would be struggling to cook anything at all. One saucepan, two side plates - no dinner plates, no kitchen knives or implements of any kind. Insult to injury - no wine glasses - in Bordeaux?
I stayed here for 2 nights. If I had not already paid through Booking.com, I would have left after the 1st night. My 1st warning should have been the neglected parking area (weeds), damage to the exterior of the building, and peeling glass reflective sheeting. The GPS coordinates were spot on. Safe parking on the property behind a gate for the car, although no guards in place (which I'm used to in South Africa). Reception was very friendly, able to speak English, and gave helpful advice to this tourist. 1st Room smelled musty, but I opened the window a bit, and it was better. The interior a bit worn down and scuffed (I was a bit squeamish to use the shower curtain which hangs inside the bath). But the noise! There is no carpet in the hallway. Hard linoleum type flooring. And hard wood type flooring in the rooms. Every sound echoes down the hall...guests coming and going, doors opening and closing, but the worst was I could hear EVERYTHING my neighbors did. Even using the toilet. (At least the man had no prostrate problems - strong, steady stream). Water flushing and running down the pipes that sounded as if they were in the wall behind my head, teaspoon dropped, talking (and I know they were using hushed voices), even the sound of their slippers shuffling on the floor. So I asked for another room. 1 Level down, in the corner, no neighbors. Here the air conditioning could barely cope with the outside temp of 24C. And the water running down pipes, guests above me taking a bath (and releasing their body gasses in the bath), using the toilet (nr 1 sounds much different than nr 2, lol)...well, you get the picture. The area around the hotel is quite worn down, lots of buildings empty, graffiti on every surface. I drove through the streets at night and, although I did not see any dubious characters, I would definitely not advise walking alone after dark. This apart'HOTEL is rated 3* on Booking.com. I would give it no more than 2. And if you for decide to book, make sure the to request a room far from the lift/elevator. Its cranky gear noises and clanging of the doors opening and closing will wake the dead.
The staff here were lovely and very friendly however our room was a bit of a disgrace. I complained about our broken toilet seat within an hour of checking in and although we were only staying two nights it would have been nice if they would have fixed it on that day. However it never got fixed. My pillow smelt DISCUTING! Like it had never been washed. Only one towel was replaced when we needed two and the room in general just felt ignored except for making our beds. To be honest, I should have taken more on board from previous reviews. The location wasn't too bad. Short Walk to the edge of town however it is not in a pretty part of Bordeaux. We felt plenty safe however the area is pretty run down. Overall I won't be staying here again.
Its a 5 minute work from the outskirts of the city centre, and first impressions were "what a rough area?" trust me, it looks rough but at no point regardless of time did we have any issues - we were asked once did we want to by drugs? we said no, he smiled and said have a nice evening and walked off. i had been warned of this in other guides. staff are very helpful and speak Excellent English. I have no complaints about this accommodation at all all that being said - its air conditioned - clean an an excellent starting point to explore THE BEST CITY I'VE EVER BEEN TO!!!!!
First of all, the good bits. The location is good, 5 minutes walk to the town centre, 15 minutes to the railway station. The bus from the airport stops at Place de la Victoire so get off there as the hotel is in Cours de la Somme. The staff were friendly and helpful, it took less than 5 minutes to check in and they were happy to answer a couple of questions that I had regarding breakfast times and pricing (I hadn't booked it) and give me a map with a couple of suggestions for a decent lunch. I'd booked a junior suite which had a small kitchen area, this was sufficient for my needs and would suit anyone who wanted to make simple meals. The only thing lacking was a table and chairs, I would have thought that this would be in the room given that it was supposed to be a self catering double room. The air conditioning worked so no problem there. The wifi worked but it was only free for 24 hours, I guess that there's a charge after that but I didn't bother as there's a free wifi available all over Bordeaux for tourists. Breakfast was ok but the choice was a bit limited. 10 Euros a time is a bit much for what it was, you'd be better off going into town and spending the same money in one of the many cafes that are there. The down side (not a major negative as it didn't bother me) is that the hotel is in a residential area that looked a little tired and messy. That's not a slight on the hotel, just the area so be aware that it's not the prettiest part of Bordeaux. All things considered, I'd use the hotel again for a short break but I'd probably look elsewhere if I was staying for more than a week.
Unfortunately i went here during inside painting and renovation work. The stink of paint was really hard in the hallway, in the reception and also in the breakfast room. The room was clean but the bed not so comfortable. The breakfast salty choice a bit poor, with only two kind of ham and cheeses. The only cold drink were a medium range orange juice. The two receptionist have been kind and professional, and were speaking a good english to explain everything about the hotel and info for tourism. So the review is an average about the perceived quality of the building and the hotel' staff .
I had emailed this hotel explaining we would be getting in at 10pm after flying in from Venice. I received an email back saying that someone would meet us at the hotel. After arriving at the hotel, no one was there, the hotel was open so we sat in reception for 45 minutes waiting for someone to arrive. A French speaking guest arrived so he was able to help me in phoning the Manager (?) who then directed me to the safe, gave me a code to open the safe to retrieve my key for the room. ????? How would I have known this?? They had apparently sent me an email that same day, however, as we had no internet access for the previous week (and the hotel were not to know this) I hadn't read the email. Why wasn't this information emailed to me when I advised them I would be arriving late at night?? The lift didn't work so we had to carry our suitcases up 2 flights of stairs. The room was basic, no hook for the shower head, it was more of a youth hostel than a hotel. The next morning walking out of our room, it was like a demolition site with renovations taking place with the air thick with cement dust. Dragging our bags through dust and mess we escaped. Stay somewhere else when in Bordeaux!
- Walking distance to Place de la Victoire
- Free WiFi in rooms and public areas
Located in Nansouty-Saint-Genes within a short walk of Place de la Victoire, Appart'hôtel Victoria Garden Bordeaux is within a mile (2 km) of other popular sights such as Aquitaine Museum. This 100-room, 3-star residence welcomes guests with in-room amenities like kitchenettes, refrigerators, and microwaves. Located centrally in Bordeaux, it's also close to Grosse Cloche and St. Michael Basilica.
Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.
The 100 air-conditioned rooms feature kitchenettes with refrigerators and microwaves. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Coffee makers, free local calls, and desks are also standard.
At Appart'hôtel Victoria Garden Bordeaux, guests have access to free WiFi in public areas. Self parking is available for EUR 6 per day. A multilingual staff is on hand to help secure valuables, and offer sightseeing advice.
Reviews from Trip Advisor
39% of guests recommend this hotelTotal of 286 reviews