InterContinental Bora Bora Resort and Thalasso Spa5.0 out of 5.0
Recent guest reviews
This was one of my favorite FP islands. The over water bungalows were spectacular in every way! The resort food and drinks the best, and the concierge staff was excellent. A bungalow next to ours had at least 6 guests who were extremely loud and noisy - we tolerated for several days and nights. Lots to do snorkeling, paddle boarding, riding scooters, relaxing and....
We stayed here for a week as part of our honeymoon and have mixed feelings. We arrived, as did everyone else, tired from an overnight flight from LA and were met at the dock at the airport for a pretty efficient transfer to the hotel. On arrival, as expected (but secretly hoped it would be!), our room wasn't ready. Fair enough as we arrived at about 9am and check in wasn't til 2 or 3pm. We were taken to our day room and told it was ours for half an hour and that our luggage would follow so we could freshen up. After 15 mins, it hadn't arrived so we walked back to reception to collect it ourselves. The idea of the day room is great and it was really great to have a shower and brush our teeth but nitpicking, they are very small and made us feel like we were in a holding pen! My phone wouldn't connect to the wifi or register I had left LA (not the hotels fault) so we gave reception my husbands details so they could call/email him when the room was ready. The weather was appalling and we felt pretty despondent literally being left out in the rain! We weren't told we could use the breakfast buffet and didn't ask so weren't really sure what to do! We ended up going to the spa to use their facilities (you have to either pay or have a treatment). We booked two side by side massages which were great and gave us somewhere to go! At 2.45 we went back to reception and were told our room was ready - no one had tried to contact us to let us know which was pretty frustrating. We were taken to our room in a golf buggy - room 232. Second from the end of the pier, a vie to die for and perfect in every day. The room really is the stuff of dreams and the housekeeping team keep things spotless. Happy Hour was disappointing - it only applied to a few cocktails and not beer or wine. They ran out of my favourite wine on day two and it wasn't replenished again. Everyone knows that Bora Bora is expensive and to that end, it didn't disappoint! We live and work in London, had researched a lot and were still shocked! Cocktails were approx. £24, a sandwich £20 etc etc. We were on the half board option and were glad we had! We personally couldn't find fault with the portion size or quality of food at all. In fact, I would say it was one of the highlights. We had breakfast bought in the canoe one day which was amazing fun. We were disappointed that when we asked if it was possible to pay the tray charge and have breakfast in our room again that the cost of breakfast would not be covered by our half board package and we would need to pay for it all again! This seemed penny pinching and totally unnecessary. I'm not sure how they can justify charging a further approx. £150 for the two of us to have breakfast in our room when we could walk down the jetty and have it as part of our package! Seemed a little mean. Especially in a honeymooners resort. We also had dinner served to us and set up on our balcony one night, which whilst extortionate (I cant recall exactly but it was around £500) was out of this world. We had scallops to start, followed by prawn risotto, steak and dauphinoise potatoes and a cream coconut dessert. The package also included a bottle of champagne. Although expensive, it was worth every penny and we would go back just for that experience again! We used the boat transfer to go to the main land three times - once to stock up in the shop (go through the sister resort and simply turn right and walk along), once to go and buy pearls and another time to go to Bloody Marys for dinner. The only time we paid for a transfer was when we went to Bloody Marys as we left after 2.15pm. A few people mentioned it was an expensive transfer but it think it was around $25 which wasn't that bad. To clarify, the rule was all the transfers out before 2.15pm were complimentary. If you went out on a free transfer, you came back for free (regardless of time). A couple of reviews mentioned some penny pinching and I do understand - we got that feeling too - the charge to have breakfast in our room rather than just a tray charge and we were charged a £150 deposit to borrow two phone chargers! It didn't leave a nice feeling. Saying that, when we first got into our room, there was a half bottle of champagne waiting for us and the penultimate last night, a full bottle. Every day, two small bottles of water were also included. Overall, the staff were a real mixed bag. We got the distinct impression front of house didn't really care. Everyone always said hello but it seemed lacklustre. When we went to the managers drinks, no one approached us. No one wished us happy honeymoon and the receptionists kept calling us by my surname even when I corrected them which took the thrill of being newly weds away somewhat. No one especially stood out to us but some of the waiting staff were friendly and the pool boys were really great at their job (they inflated my float and provided rope for us to tether it to the dock which was really kind). Contrast this with the Four Seasons in LA where we had come from and went back to who greeted us like long lost friends and by name without prompt. I'm not sure if we would stay again as we felt like, although BoraBora was amazing and we are already planning when to come back, the Intercontinental didn't really care about us! Though this does not detract from the fact that the resort is spotless and as close to paradise as one could wish for.
I have always wanted to go to the St Regis on Bora Bora. When I started planning our trip that was my first choice but I did some digging around just to be sure. I stumbled across the InterContinental Bora Bora Resort & Thalasso Spa and was intrigued. Their overwater bungalows are huge, modern, beautiful, and have amazing views. We decided to go there instead of St Regis and man we were not disappointed. It was an amazing stay with wonderful folks. The one thing they could improve are their day rooms. Whether you get one when you come in because your room isnt ready, or you get one on your last day they leave MUCH to be desired. They are so small making them nice would be a small investment that would go a long way to creating a better first or last impression. Other than that everything was better than I had hoped for.
My Wife and I arrived here for our honeymoon, we arrived too early for check in and they supplied us with a day room to hang out in. They also offered us a breakfast package for the week @ half off which i recommend doing. The food is pretty expensive here but it is Bora Bora but that is to be expected, the food I had was mediocre except for one night I had a Sands Burger with slow cooked beef in place of a beef patty. Everyone here is very friendly, the boat schedule is confusing but to get to the mainland it is free until 2:15pm to leave and it is free to return anytime before 10pm. If you don't make the 2:15pm shuttle it is very expensive to leave for dinner. They offer free kayak, paddle boards, and snorkel gear to use during the stay. Room was taken care of everyday pretty fast when we were gone. Recommend hitting duty free before coming here to save some money while hanging out at your room. We were a little disappointed with the price of the food since it was mediocre and small portions. Will definitely come back someday for an anniversary though.
Came here for my birthday three years ago and recently returned for a honeymoon. It is everything you hope a stay in an overwater bungalow would be. Better than any photos to just experience it in person. With that being said, some thoughts: The original bungalows without the pools need some updating. The hardware in the showers need to be fixed and the tiles need a cleaning or new grout. The wood floors are quite scratched up. Minor details but when you are paying so much for a room overwater, you'd expect it to be almost perfect. Peeve: the carts they drive around the walkways. If you're a couple you have to step aside or walk single file so they can get by. They do greet you every time they pass, but it's annoying that you can't walk to and from your bungalow without these carts interrupting. The facilities are nice and plenty of other amenities that make up for the aforementioned downsides. They have a nice lounge pool and a cabana that allows you to take paddles for kayaking, outrigger canoeing, and stand up paddle boarding. No cost. You can also get free snorkel gear to hang out in the lagoon or swim around the property. There is always a restaurant open so you will never go hungry! The food is good and they make an effort to rotate the menu or have themed dinner nights (with some traditional dance performances). The BBQ is great. Not American BBQ but think of a pig roast (they start roasting in the afternoon) and lots of different meats. Breakfast is a buffet and you'll find something even if you're a picky eater. The boats from this resort to their sister resort run during the day and are complementary. After 5 they cost $25 each person for a round trip... something to note if you want to spend your evening on the main island. Overall great place to stay. Just wish they'd update the rooms a little to keep that luxury first class feeling. You won't regret staying here and the views each morning never get old. They are also opening four new bungalows with multiple stories and multiple bedrooms for families or groups starting Dec 2017! FYI ----Beyond usual packing list items to pack: snacks (it's pricey for snacks and sometimes the options are limited), an inflatable raft (or trendy shaped floatie), sunscreen, and mosquito repellant (they do treat the resort for mosquitoes but you'll still get a few bites).
My wife and I stayed in the Interncontinental Bora Bora Resort & Thalasso Spa during three days of our honeymoon. We had already stayed five nights in the Intercontinental Moorea with a so so experience considering it was supposed to be a 5 star hotel so we were a bit skeptical of the quality before arriving, especially considering value for money. However, since we arrived at Bora Bora's airport we realized that the Intercontinental Bora Bora was a real 5 star hotel with a premium experience. Since day one we perceived that staff was there to help you and the hotel was all that you would expect. It's a real paradise. I have travelled quite a lot and been to great places but I have never seen a paradise like that. It's really expensive but it's the kind of experience you need to have at least once in a lifetime so I rate it as five stars. It was a great stay an a memorable experience.
We couldn't get rid of our kids for the week so we ended up bringing them to our 10 year anniversary trip to FP. We stayed 3 amazing nights at the IC Thalasso. First off, don't be scared - there were probably less than a dozen kids there total (in a fairly large resort) so it wasn't like it was overrun with children. But if you do have older kids, what an amazing experience! The overwater bungalows are surprisingly well designed for a family of four. The couch converts to a twin bed, and there is an additional trundle twin that pulls out. My kids (5 and 8) enjoyed having their beds set up around the clear table to see fish at night. Everything goes back into "living room" formation during the day. The bedroom part is on the other side of the bungulow, separated by the entryway and desk area so there is a good amount of privacy. The lanai is large and the all of us loved hanging out on the upper shaded part, or sunbathing on the lower portion. The food was nice restaurant quality - if you were there for a week you'd probably be tired of it, but with 3 different restaurants it wasn't an issue for us. The pool area isn't the huge waterpark type deal that you see in Hawaii, but given its not really a family resort, this makes sense. We never had trouble getting lounge chairs and the view was amazing. I see a lot of people complain about the nickel and diming - we booked through a travel agency and our breakfasts and 3 course dinners were included each day, which certainly makes the resort prices more palatable. I would definitely recommend going that route. Paddle boarding and kayaking were free, but the prices of what we did buy were pretty egregious - we bought 2 inflatables - I'm pretty sure for 5-10X a normal price. Kids or not, you will want those to float in so I would bring a couple of those along!
A constant nickel and diming during our entire stay. It's definitely an upscale place but there is not a lot to do. They also actively trap you at their resort and make it difficult to experience the rest of the island without paying absurdly high fees for their boat transfers. $270 for a 15 min boat ride from a neighboring resort. They also claimed to have free shuttle to their sister resort, The Pearl, but then charged for it on the final bill. Look closely at your final bill. Ours was filled with a lot of random charges that we had to dispute. I would not go back.
My husband and I were thrilled to stay at this beautiful property- and the property is lovely. However the nickel and dime-ing that goes on here is outrageous! $30 cocktails and that's just the start. The hotel proceeded to add costs to our bill for things we never did or agreed to pay for. There were very expensive boat transfers we were essentially forced to pay to LEAVE their hotel and get back to the airport. The shuttle between their two IC is not free, and we were charged hundreds just to get to and from the hotel! We were also not allowed to use much of the free equipment and charged for "telephone" fees on a phone we never used other than to answer the million calls from their staff. There are a lot of employees at this hotel, none of which have authority to actually solve any issues for guests that fall outside of their script or policy guide. This place lacks vibe and I would encourage folks to look elsewhere for a fun time in Bora Bora. If you do stay here bring your own bottle of alcohol and save yourself a few hundred dollars ;)
It was a once in a lifetime trip and exceeded all our expectations. We spent all our time on the Motu at InterContinental Thalasso. We didn't really want to leave the gorgeous surroundings. (Maybe we will have to make it more than once. We love this resort and already want to go back)
Reviews from Trip Advisor
93% of guests recommend this hotelTotal of 2348 reviews