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We just spent a week at the InterContinental Thalasso. The good: I have to admit the views from this resort are unreal! Our bungalow was beautiful and amenities at the resort were great! The bad: 1)The food was really bad. Well below par for a resort this exclusive! Prices were outrageous but we wouldn’t have minded paying the for decent food. We ended up getting a transfer into town (which the resort charges $66 for) an buying peanut butter, jelly and a loaf of bread because we were longing for something to eat! NOT what I expected to have to do while on vacation in Tahiti! We ordered room service thinking it might be better but ended up eating the stale bread and butter that came with it instead of the nasty food (yes it was that bad) 2) We were promised a 4 pm checkout and then were told the night before checkout that we would need to leave the room by 11! That meant a day in the sun before boarding overnight flights which was what I specifically was trying to avoid when booking this trip! 3) We were told multiple times to let management know if there was anything they could do to make our stay better. So of course we let them know our concerns. The manager on duty apologized and gave us a $50 room credit (enough for 1 cocktail, thanks 😒). After spending over $8k on this resort that is just a slap in the face. If your coming for view alone, this is the perfect setting. If you want the food and service expected in Bora Bora... go somewhere else!
Absolutely gorgeous, great service, perfect location. Loved the beach bungalow with direct access to the water. Food was great and enjoyed having a small local market so close to the hotel. The only negative was the shower didn't drain well and the a/c was noisy but they tried to fix both.
Picture perfect resort! Polished and pristine, stunning villa with priceless views everywhere......we were there for the scenery and privacy, not the cuisine. The Sands restaurant staff were absolutely faultless and a very big thank you to Ralph....the star of the resort! Just as we imagined Bora Bora is beautiful!
We recently stayed 5 nights in a Diamond Otemanu bungalow. From the minute we were welcomed to the resort by the gentleman with the conch shell until the time we left to the same sound, we found pure bliss and relaxation at the IC Thalasso. Check in is at 3:00 pm, so even if you arrive earlier, you will not be given access to your room. There are changing areas - pack a swim suit and sunscreen in your carry on so you can enjoy the beautiful infinity pool with the view of the mountain. The bungalow we were given was room 219 and the view from here was like something out of a postcard. We spent many quiet hours on the deck reading, watching the stars come out at night or swimming in the lagoon. The bungalow is very well appointed and much larger than our bungalow on Moorea. Lovely furnishings, comfortable bed and a pillow menu if you wanted a different pillow. The room did get warm in the afternoons as the sun moved across the sky and we had to close the curtains in the bedroom for a few hours. The view from the bedroom is spectacular. Wow! Luxury and privacy as we could not hear our neighbors. The decks offered privacy screens. with only 80 bungalows, even with all the bungalows booked, the resort never felt crowded. We had breakfasts included (half price -$50 for 2 each day) if you take the offer at check in. The breakfast buffet included a multitude of items (breads - croissants, pan au chocolate, etc), eggs, pancakes/crepes, cereals, fruits, yogurts, hot/more savory items and juices/waters and coffee/tea. We certainly didn't leave hungry. There is the Sands restaurant where we ate lunch each day. The vanilla iced tea is really delicious. I will need to try to make some vanilla sugar at home to try to replicate. we ate dinner at the Reef restaurant one night (ala carte menu) and had the two theme night buffets (the polynesian dance night and the fire dance BBQ). I am not a fan of buffets and unfortunately this one was about what I expected. The entertainment was wonderful and I was very happy to have gone to both, but the buffet food is just not good. I was happy to have chicken strips at both buffets, but the chicken at both was raw in the middle. There is a great variety of fish to try as well as other dishes. The fire dancer was very entertaining and we had a blast dancing on stage with the other dancers. there is a spa (which we didn't use), a gym (which we did), a pearl shop and a store that sells a variety of sundries (snacks, travel items, souveniers, etc). The concierge was so very helpful, answering all our questions and booking us on a tour of the main island. Booking a tour with the concierge waives the $33 round trip water taxi fee. A special shout out to the general manager, who remembered our name even though we only told her once. She was so very welcoming each morning at breakfast. There are paddleboards, kayaks and an outrigger to try your hand at in the lagoon. Happy hour each night at the 'sunset theater' where you can gather to watch the sun go down behind Mount Otemanu. Sheer perfection. We hated to leave and hope that someday we can return to this corner of paradise. thank you IC Thalasso staff for making my dream vacation a memory to cherish.
This resort and the bungalows are 5 star! Our bungalow #109 was very spacious and luxurious and private. The bed looked out over a huge window at the turquoise waters. Everything is immaculate and maintained well. We loved lounging on our deck and jumping off and swimming. Unfortunately there really aren't fish swimming around like there were in Moorea. I read this beforehand so was expecting it. We did see several rays swimming around our deck. You have to take a boat excursion to the reef/coral garden or go diving to see the fish in Bora Bora. We had a meal plan and could eat at either the Reef or Sands restaurants. Both were fine. Food is very French. One night we enjoyed the BBQ buffet and free Polynesian fire show. As expected things are pricey...$23 for a cocktail, $6 for a can of Coke.The resort has free access to kayaks, SUP and snorkel gear.We stayed here 3 nights which I think was good. We just stayed at the resort and relaxed and swam. The staff were all very friendly.
Before we go to Thalasso we stayed in st regis, st regis is very good. But actually we love the thalasso's style, it's modern and beautiful. And it's good location to see the mountain. And the staff are very nice, they will say hi to us and smile. Our villa have a good view, we saw the wonderful sunset in our villa. The shuttle boat between le Moana and thalasso is too little and expensive.I know, everything in Bora is expensive. If we come back to Bora Bora, I will choose thalasso again. Bora Bora is really beautiful and thalasso is a good choice!
After the disappointment of the Hilton in Moorea, this was a much needed upgrade. Just about everything is what we expected from a top notch Bora Bora resort. The fine dining Le Corail should not be missed. The bungalow is very generous in size and furnishings. Staff was friendly and helpful. Having been to the other Intercontinental on the main island (under previous management), I had an expectation that this one would be better. I was not disappointed.
To start, the amazing positives were the breathtaking location and the serviceable staff inside the resort. Our villa was always serviced with such tremendous detail and the restaurant hosts were always sincere and personable. The food was delicious and the evening show was charming. The spa was beautiful and their staff were timely and knowledgable. The cons are painful to acknowledge and disappointing to even discuss for a five star resort. All the negatives are due to our interactions with the Front Desk staff upon arrival while waiting for our villa to be ready. It was the lowest of the low what my husband and I experienced at this property from any resort we have been to worldwide. My husband was spoken to with such aggression and sass by the Front Desk staff (a group of 3 younger boys) because he asked to see his checked-in bag. Apparently the way he asked to see his bag not to their liking. Due to this interaction, we were completely ignored and stuck waiting in the Front Desk Lounge over 30 minutes after the villa was ready. We were the last couple left out of six couples who were waiting to be taken to our villa. Each was approached by last name quietly, but the staff never approached us. Instead the Assistant Manager of the Front Desk approached us annoyed for our documents to check us in as if she'd never seen us before. I then replied in shock that we've already done that and if we were already supposed to be taken to our room. We had to be proactive and ASK to be let into our villa. Afterwards, we were chauffeured in complete silence by a bellhop. We received no introduction or overview of the resort, something that I had read and witnessed first hand other guests receive. Upon arrival to our villa, where we paid for a Diamond OWB, we had a completely obstructed view of Mount Otemanu due to the proximity to the Brando Suite (Room 230). At that point, I was not surprised that we had a bad view considering the negative interaction with the Front Desk staff and expected nothing better for the rest of the trip. We spent the first few days avoiding interactions with all resort staff in fear that we would be poorly treated. We later discovered this level of disrespect was exclusively from the Front Desk staff. Funny enough, at check out we were charged erroneously for an inter-hotel transfer the day of our arrival. I internally attributed it to the hateful staff from the first day. I was able to discuss this issue with the Assistant Front Desk Manager but not with a bit more drama, but I will not make this review longer than it needs to be. Finally, we left the resort after five nights in anger and without turning back. This was meant to be a milestone trip to a beautiful destination. Please do not risk your experience at this location. Although the rest of the resort's services were wonderful, our interactions with the Front Desk staff were at a level never experienced before. We wouldn't like anyone else to risk their milestones to this level of negativity and disrespect.
We stayed here after staying at the Intercontinental in Moorea and Tahiti. While both those stays were great, this one was on a whole new level. The food was great. I especially would recommend the special chef's tasting menu dinner. It's also very convenient having the Top Dive shop close for morning dive trips. Since it was our honeymoon, we received champagne our first and last night- an excellent touch. Would recommend picking a room further out on the water. Our room was 3/4 of the way out which gave us privacy, excellent views, a deeper water for swimming adventures. Walk to the resort was still short. Now we just need to come back for an anniversary trip in the future
As a Certified Travel Professional and Chief Experience Officer of JTS Vacations, I have stayed at some of the best luxury resorts, but this one takes the top of the list. I thoroughly enjoyed my stay at the InterContinental Bora Bora Resort & Thalasso Spa. Arrival and Check-In: From the moment we arrived at the airport in Bora Bora we were greeted with leis and a cold bottle of water. We were then whisked away by their private resort ferry to start the adventure of a lifetime. When we arrived at the dock of the resort, we were greeted by the sounding off of our arrival. It was a genuinely Polynesian experience. We were given the resort tour and then taken to check-in. They served us some vanilla tea an absolute must try and cold towel. We arrived early at 9 am local time, so our overwater villa was not ready and would not be until 3 pm. We offered a day room to use until our villa was prepared. The day room is just a space to change clothes and freshen up with a shower with a bench to sit down from our overnight flight. We were exhausted so we just relaxed by the pool and beach until 3 pm local time since we were still on EST our body was ready to go to wind down by that time. The room had to be prepared before 3 pm because when we went back to turn in the day room key, our luggage was already taken to our villa. The only recommendation I would give to the resort is maybe an alert to the guest if the room is ready before 3 pm. After 14hrs of traveling, the quicker the guests can get to their villas, the better. We had to wait to be taken to our villa along with other guests that returned to the front lobby at 3 pm. Currency Exchange: I was able to exchange my currency right there on the property, and it was a smooth transaction. Concierge: The concierge was accommodating and made sure that we were well taken care of during our stay. Any time that I called for assistance or pickup, they were there to help. Food: We ate all of our meals at the resort, and the food was delicious. Typical pricing for resorts, so I was not shocked when I saw the menu and prices. The burger that I had for lunch was cooked to perfection, and I couldn't get enough of it. The breakfast buffet was good and came with my stay. There was a wide variety of food to choose from, but we went to breakfast at different times, and certain things were no longer available if you waited until later. I would recommend replenishing items on the buffet so that they are not entirely depleted and would cause the guest to have to wait until they are restocked. But really no complaints as I enjoyed the variety. Room Service: We called for room service daily and ate on our private deck in our villa. Very romantic as they set up our table as if we were in the restaurant dining. It was very private and relaxing. When dinner was over, they came to collect all of our dishes and cleaned up the area. It was the way to go for privacy. The Staff: The staff was accommodating and friendly, and all spoke every time we passed by so warm and courteous. They knew us by name after the first contact, and we were addressed by name during our stay. The staff checked on us during our visit as well as on the day before checkout. They wanted to know were there any comments or concerns as well as asked how I enjoyed my stay. Gift Shop: I visited the gift shop and was greeted there as well. Of course, I couldn't pass up the souvenirs that I love to collect during all of my travels. There were plenty of items to select. The Overwater Villa: The resort only offers overwater villas, and they range in price based on the view, and all are the same size except for the multi-bedroom villas. Honestly, all of the views were beautiful, but if you want to have a view of Mt. Otemanu then you would need to select the villas the face the mountain and your private pool, and they do come at a premium. For the ultra-luxury budget, then The Brando Suite is one not to pass on as it has the views and accommodations that would not disappoint. I was in the emerald villas, and it was a lagoon/beach view. I loved my villa and the offerings of it. It was plenty spacious for the two of us. The Entertainment: The resort offers theme nights and onsite live entertainment Polynesian style of course, and it was an excellent way to end the day each evening. Getting Around: The hotel has boat transfer options throughout the day, and it was $30USD/per person round trip. We did not leave the property except for excursions that we had prearranged. You would have to take a ferry to go anywhere off the property, so you are confined to eating and shopping on the property unless you leave the resort. Honeymooners, Weddings and Vow Renewals: This resort is perfect for celebrating special occasions. There are plenty of places to take gorgeous photos and videos to commemorate your special event. There were kids there not many, but there were some. Overall, I enjoyed my 20th Wedding Anniversary stay here and will return! I will highly recommend this property to all of my clients wanting to visit this destination.
InterContinental Bora Bora Resort and Thalasso Spa places you within 3 miles (5 km) of popular attractions like Coral Gardens and Le Meridien Beach. This 80-room, 5-star resort has a private beach, a full-service spa, and 3 restaurants.
Relish the French cuisine at The Reef, one of 3 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
The 80 air-conditioned accommodations feature furnished balconies or patios and afford space to spread out with a separate bedroom and living rooms. 32-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. IPod docks, sofa beds, and minibars are also standard.
Guests of InterContinental Bora Bora Resort and Thalasso Spa have access to a private beach, a full-service spa, and an outdoor pool. For transportation, you can make use of an airport shuttle (available on request) for XPF 7334 per person one-way, as well as an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach resort include a 24-hour fitness center, a sauna, and an outdoor tennis court.