NH Collection Bogotá Hacienda Royal

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in Bogotá

Choose dates to view prices

Photo gallery for NH Collection Bogotá Hacienda Royal

1 bedroom, premium bedding, minibar, in-room safe
Lobby
Meeting facility
Reception
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Spa
  • Housekeeping

Explore the area

Map
Calle 114, 6-02, Bogotá, Distrito Capital, 110111
  • Hacienda Santa Barbara Mall
    ‪1 min walk‬
  • Unicentro Bogotá
    ‪16 min walk‬
  • 93 Park
    ‪5 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪19 min drive‬

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Room options

Superior Room

8.8 out of 10
Excellent
(30 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Room (Extra Bed 2 Adults + 1 Child)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds

Junior Suite

7.6 out of 10
Good
(9 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite (Extra Bed 2 Adults + 2 Children)

  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

Junior Suite, Kitchen (Extra Bed 2Ad + 2Ch with View)

  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bed

Superior Room (Extra Bed 3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds

Junior Suite, Terrace

9.8 out of 10
Exceptional
(10 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite, Terrace (Extra Bed 3 Adults + 1 Child)

  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Junior Suite, Kitchen (View)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Bogotá

Located in Usaquén within a mile (2 km) of Unicentro Bogotá, NH Collection Bogotá Hacienda Royal is within a few miles (5 km) of other popular sights such as 93 Park. This 82-room, 5-star hotel has a full-service spa along with a 24-hour gym and free in-room WiFi. Centrally located in Bogotá, the hotel is connected to a shopping center, and a short walk from Hacienda Santa Barbara Mall and Embassy of Canada.

What's nearby

  • Hacienda Santa Barbara Mall - 1 min walk - 0.0 miles
  • Fundacion Santa Fe de Bogota University Hospital - 5 min walk - 0.3 miles
  • Unicentro Bogotá - 16 min walk - 0.9 miles
  • 93 Park - 5 min drive - 2.0 miles
  • Andino Shopping Center - 6 min drive - 2.7 miles

Getting around

  • Estación Usaquén Station - 11 min walk
  • San Antonio Station - 23 min drive
  • El Dorado Intl. Airport (BOG) - 42 min drive

Restaurants

  • ‪La Plaza De Andrés - ‬3 min walk
  • ‪Merka Orgánico - ‬1 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪Oma - ‬3 min walk
  • ‪Moca - ‬1 min walk

About this property

NH Collection Bogotá Hacienda Royal

Luxury hotel with a full-service spa connected to a shopping center in Bogotá
Guests staying at NH Collection Bogotá Hacienda Royal enjoy access to a full-service spa, a 24-hour gym, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 45.000 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a 24-hour business center.
Guests can expect to find free WiFi and LCD TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and espresso makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour health club and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dominiques

Things to do

  • 24-hour health club
  • Bicycle storage
  • Full-service spa
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 172 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per accommodation, per night
  • Dogs and cats only
  • 2 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10 to 20 per person
  • Airport shuttle fee: USD 45.000 per vehicle (one way)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hacienda Royal
Hacienda Royal Bogota
Hacienda Royal Hotel
Hacienda Royal Hotel Bogota
Hotel Hacienda Royal
Royal Hacienda Hotel
NH Collection Bogotá Hacienda Royal Hotel Bogota
NH Collection Bogotá Hacienda Royal Hotel
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NH Collection Bogotá Hacienda Royal Hotel
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Hotel NH Collection Bogotá Hacienda Royal Bogotá
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NH Collection Bogotá Hacienda Royal Hotel Bogotá

Frequently asked questions

Is free cancellation available at NH Collection Bogotá Hacienda Royal?

NH Collection Bogotá Hacienda Royal provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at NH Collection Bogotá Hacienda Royal?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at NH Collection Bogotá Hacienda Royal on Aug 12, 2025 start from $104.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of NH Collection Bogotá Hacienda Royal?

This hotel is situated in Usaquén within a 10-minute walk of Hacienda Santa Barbara Mall and Usaquén Flea Market. You'll also find 93 Park and Unicentro Bogotá within a short drive.

Will I be able to park at NH Collection Bogotá Hacienda Royal?

Yes, covered self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is a spa located at NH Collection Bogotá Hacienda Royal?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body scrubs, and massages.

Does NH Collection Bogotá Hacienda Royal include a casino on the premises?

No, NH Collection Bogotá Hacienda Royal doesn't have a casino.

Is there an indoor pool at NH Collection Bogotá Hacienda Royal?

No, there is no indoor pool at this hotel.

Is NH Collection Bogotá Hacienda Royal good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at NH Collection Bogotá Hacienda Royal?

No, but this hotel does have a steam room.

Does NH Collection Bogotá Hacienda Royal have a restaurant with a breakfast menu?

Yes, NH Collection Bogotá Hacienda Royal serves buffet breakfast for a surcharge on weekday mornings at Dominiques.

Does NH Collection Bogotá Hacienda Royal allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at NH Collection Bogotá Hacienda Royal for a fee of USD 35 per accommodation, per night.

Are there connecting rooms at NH Collection Bogotá Hacienda Royal?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to NH Collection Bogotá Hacienda Royal?

The closest major airport to NH Collection Bogotá Hacienda Royal is El Dorado Intl. Airport (BOG), which is 12.2 mi away (42 minutes by car).

Can I book a room with a balcony at NH Collection Bogotá Hacienda Royal?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy mountain or city views.

NH Collection Bogotá Hacienda Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 433 out of 617 reviews
Rating 8 - Good. 122 out of 617 reviews
Rating 6 - Okay. 37 out of 617 reviews
Rating 4 - Poor. 13 out of 617 reviews
Rating 2 - Terrible. 12 out of 617 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Hotel y servicio. El olor que ponen en la recepción es demasiado fuerte y al estar al lado del restaurante el olor contamina el sabor de los alimentos.
Stayed 9 nights in Mar 2025

8/10 Good

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general was a good experience. Some few small details are lacking to improve to a better rate.
Stayed 2 nights in Apr 2025

8/10 Good

Julio

Stayed 1 night in Mar 2025

6/10 Okay

Julio

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in great location. Close to many shops and restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

Maureen

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Nicolas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal servicio
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities in a very safe, walkable and enjoyable area, super nice and caring staff, breakfast is awesome and menu for dining in the hotel, shopping mall and around the hotel are excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nestor

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente 👌
Stayed 6 nights in Mar 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some areas need to be fixed as the SPA
Stayed 6 nights in Feb 2025

10/10 Excellent

Diana

Stayed 1 night in Feb 2025

10/10 Excellent

Juanita

Stayed 12 nights in Feb 2025

10/10 Excellent

Edgar, Garland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property
Stayed 1 night in Feb 2025

10/10 Excellent

Jean Pierre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 10 nights in Feb 2025

10/10 Excellent

Juanita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always choose this hotel when visiting Bogotá. Anita and Pedro provide exceptional service at the restaurant, offering personalized attention that makes each visit special.
Stayed 1 night in Feb 2025

2/10 Terrible

Peter

Stayed 2 nights in Feb 2025

8/10 Good

LUIS

Business traveler
Liked: Cleanliness, staff & service, amenities
like the mountain view, location was great, staff was ok nothing spacial but they do lack communication.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexandria

Stayed 2 nights in Jan 2025

10/10 Excellent

Diane

Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at the Hacienda before and find it a very nice, quiet, clean, well presented hotel with very good staff.
Stayed 6 nights in Dec 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 16 nights in Dec 2024

10/10 Excellent

Patricia

Stayed 1 night in Dec 2024

10/10 Excellent

Mauricio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service !
Stayed 4 nights in Dec 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great service, nice installations unlike the NH in Cartagena on the Plaza del Reloj in the old city. The one in Cartagena was quite disappointing as I have always had great experience with every NH hotel I have stayed in throughout the world.
Stayed 1 night in Dec 2024