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NH Collection Bogotá Hacienda Royal

3.5 out of 5.0

Recent guest reviews

Went for business at the hospital close by. On the outskirts of the city but the neighborhood is great. The room was large and clean with a minibar and snacks. Lovely breakfast in the restaurant each morning. Staff is very attentive. Happy hour specials at the bar. Small, but nice gym. 24 hour room service. Walking distance to many different restaurant options. Also adjacent to the Santa Barbara mall. Would stay here again. Great view of the hillside from my room.

Biz trip to Bogota Usaquen. Great to walk around Usaquen, across the street from office towers, good restaurants nearby. Room was clean, comfortable and quiet. Decent breakfast buffet, access to shopping centre.

The Hotel is in a very good location to explore the city. It is right next to a big Shopping Center and on Sundays there is a huge market behind the Hotel. In the Area are lots of cool and cosy restaurants. What is as well nice, is the fact that on each Sunday's a lot of the main roads are closed and you can literally walk, skate or ride a bike on the real main road. The staff is very friendly and helpful. Check in was easy and smooth. The room was spacious and with a few over the park next door. But you need to be aware that in Bogota nearly no Hotel has central heating! But we asked for a small heater and we got one. The breakfast buffet is amazing and very appealing. We would stay here again. Thank you very much for a great stay.

Located in a very good neighborhood close to the Usaquen town inside the city with a lot of options to eat..lunch..breakfast and dinner...close to Hacienda Santa Barbara Mall rooms are ok they offer free parking and Internet. Service is a plus and very familiar . I move from Hotel W where the music and confort are terrible! Lift service is very good at any time. Try the coca infussion if you come from sea level It helps to survive with the Bogota sea level 2,600 meters!

This hotel is located in Usaquen about a 20 minute drive from the airport. I took the authorized taxi from the atirport. The location is in a very upscale part of Bogata. My room charge included breakfast, which was extensive. My room was large and had available food and beverage for purchase. There was free coffee service. The view from the window was spectacular. Tomas the front desk person was great. His English is good. He arranged a tour for me and also called taxis. He also helped me when I had trouble trying to verify my LATAM airline flight. He advised me on the area and also recommended restaurants. I went to Candelaria, the Andes on cable car. Botero art museum, Gold museum, Jose Celestine Mutis Bontanical gardens. I was always safe with my money and taking authorized taxis. So I never had any trouble in Bogata at all. Luckily the weather was great when I was there and so I had unbelievable views from the mountains. It can be cool and so it's best to bring layers. I would definitely go back and stay at this hotel.

This is the second time I stay in this hotel. The first time 3 months ago was OK ... that is why I came back. But this last stay was a great disappointment. Starting from the moment I arrived to check-in ... did not get the room I reserved with a king bed... ended up was a queen bed due to no availability and very unfriendly front desk attendants. The restaurant service during breakfast has declined to what I consider very poor... and again very unfriendly service. but the worst of all is the house keeping... and not keeping up with updating amenities... I don't recommend this hotel...

This is a quality hotel in the very nice and quiet neighborhood of Usaquén, about 30-40 minutes from the airport with light traffic. Rooms are comfortable, clean and relatively large, with nice views of the neighborhood and mountains, and service overall is very good and friendly. The hotel is attached to a large, maze-like mall, which is convenient but it's also very easy to get lost in there if you venture very far (I'm serious, and there are no maps that I could find). I was visiting family, so didn't try the restaurant except for breakfast, which was fine. Recommended!

I come back to this hotel two or three times per year. I would never choose anywhere else, for three main reasons. 1. Nothing is ever too much trouble for the staff. Service is always provided with kindness and a smile. 2. The location, in the heart of Usaquen, is perfect. Usaquen is a safe, quaint area of the city, famous for its cafes and restaurants. The hotel has a door which connects it with a large, upmarket shopping mall. 3. The size and quality of the rooms, with wonderful views of the surrounding hills. I always enjoy travelling to Colombia, and a large part of that enjoyment is returning to the Hacienda Royal.

We had 2 nights on our first stay and were happy enough to book again for another night before departing Bogota. The things we liked about this hotel were the good breakfasts, rooms with a pleasant outlook onto the mountain, the neighborhood (Usaquen) is great to browse around and for restaurants, well located north of the town, good service and a late check-out. The only thing I wasn't mad about was carpeting in the bedrooms. However, this is a personal preference and possibly necessary in Bogata with its cooler climate.

We're enjoying every minute of our stay at the NH Collection Bogota Hacienda Royal in Bogota, Colombia. The location is absolutely the best we could hope for, in the safest part of town, with easy inside access to the Santa Barbara shopping center where you will find everything you could need. The service is great and the hotel is super clean. The beds and the rooms are very comfortable. I recommend it strongly.

Calle 114, 6-02 Bogota Distrito Capital

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

NH Collection Bogotá Hacienda Royal places you next to Hacienda Santa Barbara Mall and within a 10-minute walk of Usaquén Flea Market. This 3.5-star hotel has 82 guestrooms and offers conveniences like a restaurant, a full-service spa, and a 24-hour health club. Also close to this Bogota hotel are World Trade Center and UniCentro.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is available for a fee.


All of NH Collection Bogotá Hacienda Royal's 82 rooms are air-conditioned and have an array of amenities, including sofa beds, refrigerators, and minibars. Guests can expect to find free WiFi and LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include espresso makers, free bottled water, and laptop-compatible safes.

Property features

Guests staying at NH Collection Bogotá Hacienda Royal enjoy access to a full-service spa, a 24-hour health club, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 45.000 per vehicle one way. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this spa hotel include 4 meeting rooms, conference space, and a 24-hour business center.

Room options

Junior Suite

Full 1 | Twin 2 | Sleeps 2

Junior Suite, Terrace

Full 1 | Twin 2 | Sleeps 2

Family Room

Full 1 | Twin 2 | Sleeps 3

Superior Room (Extra Bed 2 adults + 1 child)

Full 1 | Twin 3 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 398 reviews