NH Collection Bogotá Hacienda Royal

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in Bogotá

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Photo gallery for NH Collection Bogotá Hacienda Royal

1 bedroom, premium bedding, minibar, in-room safe
Property preview
Exterior
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Calle 114, 6-02, Bogotá, Distrito Capital, 110111
  • Place, Hacienda Santa Barbara Mall
    ‪1 min walk‬
  • Place, Unicentro Bogotá
    ‪16 min walk‬
  • Place, 93 Park
    ‪4 min drive‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪19 min drive‬

Room options

Superior Room

8.8 out of 10
Excellent
(34 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Junior Suite

7.6 out of 10
Good
(9 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Junior Suite, Terrace

9.6 out of 10
Exceptional
(11 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Room (Extra Bed 2 Adults + 1 Child)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds

Superior Room (Extra Bed 3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds

Junior Suite, Kitchen (View)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

Junior Suite (Extra Bed 2 Adults + 2 Children)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

Junior Suite, Kitchen (Extra Bed 2Ad + 2Ch with View)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bed

Junior Suite, Terrace (Extra Bed 3 Adults + 1 Child)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Bogotá

Located in Usaquén within a mile (2 km) of Unicentro Bogotá, NH Collection Bogotá Hacienda Royal is within a few miles (5 km) of other popular sights such as 93 Park. This 82-room, 5-star hotel has a full-service spa along with a 24-hour gym and free in-room WiFi. Centrally located in Bogotá, the hotel is connected to a shopping center, and a short walk from Hacienda Santa Barbara Mall and Embassy of Canada.

What's nearby

  • Hacienda Santa Barbara Mall - 1 min walk - 0.0 miles
  • Fundacion Santa Fe de Bogota University Hospital - 5 min walk - 0.3 miles
  • Unicentro Bogotá - 16 min walk - 0.9 miles
  • 93 Park - 4 min drive - 2.0 miles
  • Andino Shopping Center - 6 min drive - 2.7 miles

Getting around

  • Estación Usaquén Station - 11 min walk
  • San Antonio Station - 23 min drive
  • El Dorado Intl. Airport (BOG) - 42 min drive

Restaurants

  • ‪La Plaza De Andrés - ‬3 min walk
  • ‪Juan Valdéz Café - ‬1 min walk
  • ‪Jeno's Pizza - ‬3 min walk
  • ‪Hacienda Café - ‬3 min walk
  • ‪Pandebono's Valluno - ‬2 min walk

About this property

NH Collection Bogotá Hacienda Royal

Luxury hotel with a full-service spa connected to a shopping center in Bogotá
Guests staying at NH Collection Bogotá Hacienda Royal enjoy access to a full-service spa, a 24-hour gym, and a sauna. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 45.000 per vehicle one way, as well as an area shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a 24-hour business center.
Guests can expect to find free WiFi and LCD TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and espresso makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour health club and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 8:00 AM to 8:00 PM (USD 30 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dominiques

Things to do

  • 24-hour health club
  • Bicycle storage
  • Full-service spa
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 172 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per pet, per night
  • Dogs and cats only
  • 2 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10 to 20 per person
  • Airport shuttle fee: USD 45.000 per vehicle (one way)
  • Nearby parking fee: USD 30 per day (328 ft away; open 8:00 AM to 8:00 PM)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hacienda Royal
Hacienda Royal Bogota
Hacienda Royal Hotel
Hacienda Royal Hotel Bogota
Hotel Hacienda Royal
Royal Hacienda Hotel
NH Collection Bogotá Hacienda Royal Hotel Bogota
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal
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NH Collection Bogotá Hacienda Royal Hotel
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Hotel NH Collection Bogotá Hacienda Royal Bogotá
Bogotá NH Collection Bogotá Hacienda Royal Hotel
Hotel NH Collection Bogotá Hacienda Royal
Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Bogotá
NH Collection Bogotá Hacienda Royal Hotel Bogotá

Frequently asked questions

Is free cancellation available at NH Collection Bogotá Hacienda Royal?

NH Collection Bogotá Hacienda Royal provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do within easy reach of NH Collection Bogotá Hacienda Royal?

This hotel is situated in Usaquén within a 10-minute walk of Hacienda Santa Barbara Mall and Usaquén Flea Market. You'll also find 93 Park and Unicentro Bogotá within a short drive.

Will I be able to park at NH Collection Bogotá Hacienda Royal?

No, this hotel doesn't offer parking.

Is a spa located at NH Collection Bogotá Hacienda Royal?

There is a full-service spa available for guests to enjoy and services include aromatherapy, massages, and body scrubs.

Does NH Collection Bogotá Hacienda Royal include a casino on the premises?

No, NH Collection Bogotá Hacienda Royal doesn't have a casino.

Is there an indoor pool at NH Collection Bogotá Hacienda Royal?

No, there is no indoor pool at this hotel.

What do couples enjoy most about NH Collection Bogotá Hacienda Royal?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does NH Collection Bogotá Hacienda Royal have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does NH Collection Bogotá Hacienda Royal have a restaurant with a breakfast menu?

Yes, NH Collection Bogotá Hacienda Royal serves buffet breakfast for a surcharge on weekday mornings at Dominiques.

Does NH Collection Bogotá Hacienda Royal allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at NH Collection Bogotá Hacienda Royal for a fee of USD 35 per pet, per night.

Are there connecting rooms at NH Collection Bogotá Hacienda Royal?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to NH Collection Bogotá Hacienda Royal?

The closest major airport to NH Collection Bogotá Hacienda Royal is El Dorado Intl. Airport (BOG), which is 12.2 mi away (42 minutes by car).

Are there rooms with balconies that I can book at NH Collection Bogotá Hacienda Royal?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy mountain or city views.

Reviews

NH Collection Bogotá Hacienda Royal Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 458 out of 652 reviews
Rating 8 - Good. 129 out of 652 reviews
Rating 6 - Okay. 37 out of 652 reviews
Rating 4 - Poor. 13 out of 652 reviews
Rating 2 - Terrible. 15 out of 652 reviews

Reviews

10/10 Excellent

Diana, Las Vegas

Stayed 2 nights in Jul 2025

2/10 Terrible

SALEH

Stayed 7 nights in Jun 2025

10/10 Excellent

Luz, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Liliana

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and places arround
Stayed 3 nights in Jun 2025

10/10 Excellent

Andres

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
An incredible experience in comfort. The location in northern Bogotá makes the experience even more complete, because of convenience to reach to important business centers, hospitals, shopping malls and some of the best restaurants in Bogotá. I was born in Bogotá, and have to say this hotel is one of the highlights of this vibrant city.
Stayed 6 nights in Jun 2025

8/10 Good

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is part of a shopping center (Hacienda Santa Barbara) and the restaurants in Usaquen are very close
Stayed 2 nights in May 2025

10/10 Excellent

Cristobal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well
Stayed 2 nights in Jun 2025

8/10 Good

Klaus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

marvin, Blairsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location. The hotel is connected to a shopping mall. Very safe area in Bogota
Stayed 2 nights in Jun 2025

10/10 Excellent

Maarten

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel well situated and very good service !
Stayed 10 nights in Jun 2025

8/10 Good

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I usually stay at this hotel for work. It's comfortable, pleasant, and quiet, and it's a favorite for the company I work for.
Stayed 1 night in Jun 2025

8/10 Good

Eduardo

Stayed 4 nights in Mar 2025

10/10 Excellent

Josephine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay, from the front desk, to the bartender, to breakfast, everything and everyone was great!!! I strongly recommend your hotel, and definitely want to come back!! Thank you!
Stayed 4 nights in May 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding staff. Great Hotel

I haven't stayed here for several months primarily due to the poor internet connection that I frequently experienced. However, it seems the internet has dramatically improved since then.
Stayed 5 nights in May 2025

10/10 Excellent

Juanita

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
As always, it is a pleasure staying at this hotel. I come here 4 to 5 times a year, and it truly feels like home. The staff always greets me by first name, which adds such a personal touch. The location is perfect—there is direct access to Hacienda Santa Bárbara shopping center without even stepping outside, and a convenient pedestrian walkway that takes you straight to the charming plaza of Usaquén, filled with incredible restaurants. I highly recommend it for both comfort and convenience and a beautiful neighborhood.
Stayed 4 nights in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Very good as usual
Stayed 3 nights in Apr 2025

8/10 Good

Lina

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Leonor Maria Teresa

Traveled with family
Liked: Amenities
El personal es Excelente, muy amable siempre dispuestos a ayudar. El hotel bueno pero necesita modernizar un poco, las habitaciones son buenas pero los enchufes no son convenientes para conectar todos los aparatos que la vida moderna requiere , teléfonos lao tops etc Está súper bien ubicado, centro comercial Accesible, y en Usaquen donde se encuentran cafés, restaurantes , comercio, feria artesanal etc Todo lo que un turista necesita Estadía formidable !!
Stayed 15 nights in May 2025

10/10 Excellent

Daniel, DORAL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, quiet area
Stayed 4 nights in May 2025

6/10 Okay

Fernando

Stayed 3 nights in May 2025

10/10 Excellent

Ana

Liked: Staff & service, property conditions & facilities
Great hotel to stay
Stayed 1 night in Apr 2025

4/10 Poor

Luis, hialeah

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Las sábanas estaban sucias, el aire no funcionaba bien y la alfombra tenía varia manchas.
Stayed 1 night in Apr 2025

10/10 Excellent

rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Papito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 21 nights in Jan 2025

10/10 Excellent

Papito

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez en el Hotel NH collection Bogotá hacienda royal la verdad que es muy agradable la estancia
Stayed 7 nights in Apr 2025