AC Hotel by Marriott Birmingham

4.0 star property
Central Birmingham hotel connected to a shopping center, steps from The Mailbox

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Photo gallery for AC Hotel by Marriott Birmingham

Exterior
Lobby
Reception
Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, pillowtop beds, in-room safe, desk
Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Room service
  • Bar

Explore the area

Map
160 Wharfside Street, The Mailbox, Birmingham, England, B1 1RL
  • The Mailbox
    ‪1 min walk‬
  • Bullring & Grand Central
    ‪10 min walk‬
  • Utilita Arena Birmingham
    ‪11 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

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Room options

Deluxe Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

9.4 out of 10
Exceptional
(3 reviews)
  • 245 sq ft
  • Canal view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(49 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking, Canal View

8.8 out of 10
Excellent
(9 reviews)
  • 248 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Birmingham

Located in Birmingham City Centre, AC Hotel by Marriott Birmingham is adjacent to The Mailbox and within a 10-minute walk of other popular attractions like O2 Academy Birmingham. This 90-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center. Centrally located in Birmingham, the hotel is connected to a shopping center and also a short walk from The Alexandra Theatre and International Convention Centre.

What's nearby

  • The Mailbox - 1 min walk - 0.0 miles
  • O2 Academy Birmingham - 6 min walk - 0.4 miles
  • International Convention Centre - 8 min walk - 0.4 miles
  • Bullring & Grand Central - 10 min walk - 0.6 miles
  • Utilita Arena Birmingham - 11 min walk - 0.6 miles

Getting around

  • Brindley Place Tram Stop - 8 min walk
  • Birmingham (QQN-New Street Train Station) - 10 min walk
  • Birmingham Airport (BHX) - 28 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬2 min walk
  • ‪Black Sheep Coffee - ‬1 min walk
  • ‪Côte - ‬1 min walk
  • ‪Pad Thai Restaurant & Karaoke Bar - ‬4 min walk
  • ‪Elio Cafe - ‬2 min walk

About this property

AC Hotel by Marriott Birmingham

Central Birmingham hotel connected to a shopping center, steps from The Mailbox
Guests of AC Hotel by Marriott Birmingham enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Offsite parking is available for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include a computer station, a library, and express check-in.
Guests can expect free WiFi and 49-inch Smart TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, Polish, Romanian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 21 per day); discounts available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive past 11 PM should request entry by using buzzer on the door.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Nearby parking fee: GBP 21.00 per day (2625 ft away)
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Birmingham City Centre
Birmingham Ramada
Ramada Birmingham
Ramada Birmingham City Centre Hotel
Ac By Marriott Birmingham
AC Hotel by Marriott Birmingham Hotel
AC Hotel by Marriott Birmingham Birmingham
AC Hotel by Marriott Birmingham Hotel Birmingham

Frequently asked questions

Is a free cancellation option available at AC Hotel by Marriott Birmingham?

AC Hotel by Marriott Birmingham offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see around AC Hotel by Marriott Birmingham?

This hotel is situated in Birmingham City Centre within a short 1-minute walk of The Mailbox and also 11 minutes on foot from Utilita Arena Birmingham. You'll also find Broad Street and Bullring & Grand Central less than a mile away.

Is there parking available at AC Hotel by Marriott Birmingham?

No, there isn't parking at the hotel but you'll find nearby parking for GBP 21.00 per day (discounts available).

Does AC Hotel by Marriott Birmingham feature a casino?

No, AC Hotel by Marriott Birmingham doesn't have a casino.

Will I find an indoor pool at AC Hotel by Marriott Birmingham?

No, there is no indoor pool at this hotel.

What do couples enjoy most about AC Hotel by Marriott Birmingham?

This waterfront hotel offers plenty of amenities for couples including a bar, a restaurant, and proposal/romance packages.

Are there hot tubs at AC Hotel by Marriott Birmingham?

No, this hotel doesn't have a spa tub.

Does AC Hotel by Marriott Birmingham feature a restaurant that includes a breakfast menu?

Yes, AC Hotel by Marriott Birmingham serves buffet breakfast on weekday mornings for a surcharge from its restaurant.

Will AC Hotel by Marriott Birmingham allow pets to stay for free?

No, pets aren't allowed at AC Hotel by Marriott Birmingham though service animals are welcome.

Does AC Hotel by Marriott Birmingham have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to AC Hotel by Marriott Birmingham?

The closest major airport to AC Hotel by Marriott Birmingham is Birmingham Airport (BHX), which is 17.2 mi away (28 minutes by car). Another top airport is Coventry (CVT), which is around 19 mi away.

Are there rooms with balconies that I can book at AC Hotel by Marriott Birmingham?

No, you won't find guestrooms with balconies at AC Hotel by Marriott Birmingham.

AC Hotel by Marriott Birmingham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1008 reviews
Rating 8 - Good. 242 out of 1008 reviews
Rating 6 - Okay. 62 out of 1008 reviews
Rating 4 - Poor. 33 out of 1008 reviews
Rating 2 - Terrible. 25 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Reception was busy on arrival and a little noisy outside during the evening but a great convenient place to stay
Stayed 1 night in Apr 2025

8/10 Good

CHARLOTTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Gemma

Stayed 1 night in Apr 2025

10/10 Excellent

Seema

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great location in the heart of the Mailbox. Friendly staff. Very comfortable stay. Rooms were lovely and good view of the city. I would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Agne

Stayed 1 night in Feb 2025

10/10 Excellent

rowena

Stayed 1 night in Jan 2025

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Godsanswer Chimmeremiheo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escape from London.

Was an anmazing experience with my girlfriend. The receptionist Talar and Cristina were very professional, friendly, and always had a smile on. The hotel location was beautiful, i’d definitely be visiting again.
Stayed 1 night in Mar 2025

8/10 Good

Ewan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Caroline

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Rooms are stuffy and too hot

I normally stay in this hotel in Birmingham city Centre. Unfortunately, my stay wasn't as pleasant on this occasion. During the night I discovered the air-conditioning was centrally managed and I wasn't able to cool the room. I was also unable to open any window or door, which I have been able to do in other rooms at previous days. This unfortunately made it a very unpleasant day for me.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Lovely hotel on a good location. Air con in room resets to hot temperature at various points throughout the day and night. Came back to room after an evening meal and was set to 27. Set to 18 to sleep and woke up at 3 to find it was heating again at 21. Reported to reception in morning who were fairly nonplused.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff Excellent

Best hotel we have stayed in for a while. Staff were very friendly, hotel clean and location spot on. Really pleased!
Stayed 1 night in Mar 2025

10/10 Excellent

Masango Ngole

Liked: Cleanliness, amenities
Had a great weekend
Stayed 2 nights in Mar 2025

6/10 Okay

Lom

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

lots of small annoyances all add up to a big one

in room wall socket on desk was faulty, Mini fridge was extremely noisy and kept me awake. Eventually got annoyed enough to pull the power socket out! Breakfast was mediocre at best and coffee was almost on par with the brown water you get from Greggs.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Nathalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mitchell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

paul

Stayed 1 night in Jan 2025