Hotel Ercilla Lopez de Haro5.0 out of 5.0
Recent guest reviews
Spent a weekend at Lopez de Haro hotel. It is an old hotel in the center of town. The location is excellent, on a quiet street but just around the corner from the main shopping streets. Service is definitely five stars. The room was warm and comfortable yet a little on the small side. Breakfast was okay, but expected more from a five star hotel. As I got a discounted rate, it was definitely worth staying there.
Good rooms, tidy bar, center of town, excellent bar accross the road for beers, wines and snacks. Beware of the breakfast tariffs. We were here for two nights and enjoyed it. Staff friendly. Parking with valet service. Eur 26 taxi to airport
They did not honor my request to cancel a reservation, which I made for my family (with 2 kids and my wife), even though I wrote to them several times (because we had devastating storms and could not travel). I have tried to reason with them, but all they say is "no." They stole my money. AVOID.
We turned up here late and left early the next morning so I'm not the best judge of the hotel services--but the staff were very helpful and the room was brilliant. Good location and the bar opposite is excellent(El Rijon). The bathroom was well stocked and the bed was very comfortable--very good price also so no complaints about anything!
The hotel is located within easy walking distance to the Old Town & the Guggenheim. Its days as a 5 star property are long gone & the property needs a major overhaul/ update (on arrival the front door handle of the room broke off on opening & when the air-con wouldn't work in the middle of summer we decided it was time to ask for another room -which was only found after some difficulty & time). Whilst the room was a reasonable size, the bed was short & terrible and breakfast for a hotel of this size was disappointing. The best thing from our stay was the Reception staff who were extremely helpful.
Very nice room, comfortable bed, chocolates on the pillow. This was one of the most reasonably priced rooms of our whole trip. Marble bathroom with the lighted makeup mirror which is always a bonus. Also a tub, we had rain when we were there and a hot bath was very nice at the end of the day. An easy walk to the Guggenheim Museum. The museum was an amazing building but I was not a fan of the modern art. They had valet parking which made dealing with the car much easier but it was 20 euros per day which was one of the more expensive parking fees. Some cool bars in the area, we had a nice aperitif at Jardines. We did not purchase breakfast as it was fairly expensive 19 euros per person, we had a nice breakfast around the corner for 1/4 of the price. Staff spoke excellent English and were very friendly and extremely helpful. We would stay again.
Lovely hotel, nice staff although the porter is a bit too present. The rooms are fine, but two people of 6 feet would not fit into the old fashioned Spanish double bed. The hotel rooms have real keys of at least a ½p lb. The floors are waxed and shined mahagony. The square bar looks like the ones in a film noir. It is very well located, quite near the old city and near the Guggenheim. Bodegas are all over the city and the bodega opposite the hotel is a good one to start your bodega trip.
We spent just one night here. The hotel is located within walking distance of most of the sites and the old town. We got a bus from the airport which stopped in one of the main streets about five minutes' walk away. Reception was welcoming and the room was clean and nice. I don't think I would rank it as a 5 star but it was good for what we paid.
This has been a five star hotel and in some respects it still is. The staff is nice and accommodating, rooms are large and it is within walking distance to the Guggenheim museum, one of the main attractions in Bilbao. But what brings the rating down is that the place really needs a total overhaul. Carpets in the stairs are threadbare. Fixtures in the bathroom are loose. The shower is as complex as a spaceship but there are no markings on the controls, the digital display is not working and the tap handles are loose and polished so many times that the chrome has come off and brass shines through. One of the lightbulbs in the bathroom does not work etc. etc. There was also water dripping from the loudspeaker in the ceiling and the bathroom door had seen a lot of water on the bottom edge. There is a safe in the room but you cannot fit a standard 13" laptop inside. All of this minor issues for one nights stay but it does not merit a five star hotel to not keep the standard up.
Nice hotel, with good and professional service, very well located, the hotel is very clean but the building is oldish ( but not enough to be interesting) and deserves some improvements, especially in the rooms decoration
- Walking distance to Guggenheim Museum Bilbao and Plaza Moyua
- Free WiFi in rooms and public areas
- Onsite dining
- 24-hour business center
Located in Abando, Hotel Ercilla Lopez de Haro is within a 10-minute walk of popular sights such as Plaza Moyua and Bilbao Fine Arts Museum. This 48-room, 5-star hotel has a restaurant, free in-room WiFi, and a 24-hour business center. Guggenheim Museum Bilbao and Zubizuri Bridge are also a short walk from this Bilbao hotel.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.
Hotel Ercilla Lopez de Haro's 48 rooms are air-conditioned and provide minibars, coffee makers, and free newspapers. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in pillow menus. Safes and desks are other standard amenities.
Guests of Hotel Ercilla Lopez de Haro enjoy access to free WiFi in public areas, 3 meeting rooms, and a 24-hour business center. Valet parking is offered for EUR 20 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free newspapers, laundry facilities, and wedding services.
Reviews from Trip Advisor
62% of guests recommend this hotelTotal of 546 reviews