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Located in Abando, Hotel Carlton is adjacent to Plaza Moyua and within a 10-minute walk of other popular attractions like Bilbao Fine Arts Museum. This 142-room, 5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Also close to this Bilbao hotel are Guggenheim Museum Bilbao and Santiago Cathedral.


Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning off right with buffet breakfast served for a fee.


All of Hotel Carlton's 142 air-conditioned rooms provide minibars, free newspapers, and safes. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. In-room massages are available, and other amenities include phones and desks.

Property features

At Hotel Carlton, guests have access to a fitness center, a sauna, and free WiFi in public areas. Valet parking is offered for EUR 26.40 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include conference space, a business center, and free newspapers.


  • Walking distance to Plaza Moyua and Guggenheim Museum Bilbao
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Hotel Amenities

Hotel Amenities

Hotel Carlton features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

This 5-star property offers access to a business center. 12 meeting rooms are available. This luxury hotel also offers tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

  • Number of meeting rooms - 12 
  • Total number of rooms - 142 
  • Steam room 
  • Sauna 
  • Free newspapers in lobby 
  • Fitness facilities 
  • Babysitting or childcare (surcharge) 
  • Restaurant 
  • Bar/lounge 
  • Business center 
  • Conference space 
  • Porter/bellhop 
  • 24-hour front desk 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • Number of floors - 6 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Fireplace in lobby 
  • Elevator/lift 
  • Wedding services 
  • Tours/ticket assistance 
  • Turkish bath/Hammam 
  • Luggage storage 
  • Valet parking (surcharge) 
  • Self parking (surcharge) 
  • Year Built 1926 
  • Number of buildings/towers - 1 
  • Breakfast available (surcharge) 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

Hotel Carlton offers 142 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Room service (24 hours) 
  • Air conditioning 
  • Free newspaper 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Bidet 
  • Hair dryer 
  • In-room massage available 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Free toiletries 
  • Shower/tub combination 
  • Free cribs/infant beds 
  • Desk 
  • Satellite TV service 
  • HDTV 
  • Free WiFi 
  • Dial-up Internet access (surcharge) 
  • Pillow menu 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Hotel Carlton has a restaurant serving lunch and dinner.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna and a fitness center.


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower 

Hotel Policies


Minimum check-in age is 18

Check-in time ends at midnight

Check-in time starts at 2 PM


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Hotel Registry Number - HBI 00003

No rollaway/extra beds available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 21.30 per person (approximately)
  • Self parking fee: EUR 26 per night
  • Valet parking fee: EUR 26.40 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

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