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Holiday Inn - West Yellowstone

3.0 out of 5.0

Recent guest reviews

A great family hotel. The kids loved the TV/games room.

A little expensive, but overall a great hotel to stay in yellowstone

The size of the room was fine but for expensive rooms having the sinks in the bedroom was an inconvenience especially if one of us had to use it at night it woke the other person! Also, we are not coffee drinkers and while the first night there were two regular tea bags left in the room --- no more was supplied despite the fact we asked for it at the desk. The A/C also failed to properly cool the room. The pool is also a small homely one. The nice touch was the free coffee and tea available in the morning and the oatmeal raisin cookies in the afternoon. Being able to use the business center to print our boarding passes came in handy. This helped us board the plane as it was overbooked the day we departed and those that checked in late had to take a later flight. Given our connecting flight we would have otherwise been stranded in transit!

This hotel was not cheap, but during high season nothing is. The staff were very professional, I didn't have any problem checking in but the fellow in front of me was very confused. He didn't have a reservation with them and they were full, he had booked in a different city. The gal at the desk talked to him until he understood.

Bathroom had a very bad smell, and the room was very average. Way too much money to pay for what you get.

The large room with three beds worked great for our group. Ashley at the front desk was beyond helpful. Great stay. Highly recommend.

The hotel is very spacious and clean. The staff is very friendly and helpful. The food in the restaurant was exceptional. I hope to stay at this hotel next year.

A little pricey but it makes up for it in quality of service compared to everything else available in town.

We had a nice experience. Service was friendly and attentive. A bit too expensive.

WOW the hotels in West Yellowstone are expensive. We chose the Holiday Inn because we were bringing our dog and knew the reputation would be lived up to. It was clean and the staff were very friendly. Our room was on the ground floor and was pretty quiet. Great breakfast (try the skillet breakfast)

We didn't like it that much the pool was closed no place to eat there were not too many people around theThe Air conditions were making a lot of noise

The room was beautiful the service was even better I highly recommend this hotel for traveling families!

I brought my better half snowmobiling through yellowstone national park as a Christmas gift. The hitem room was large and bathroom was newly updated.The only con was the walls to the hallway were thin so u could hear other people's doors open but it's not a deal breaker

we were pleasantly surprised by this hotel. The staff was friendly and we were traveling with our dog which was no problem here. The only negative would be the restaurant where the service was extremely slow.

It was a very nice comfy and copy room perfect for our vacation to Yellowstone and great location!!

The room was nice though the shower has so much pressure, it left marks on your body. Overall a nice place to stay.

While I LOVED the hotel and the staff were AMAZING, the cost was just TOO EXPENSIVE. I know it is the area, and there is not that much there, but WOW $350 a night?!?!? For a Holiday Inn??!?!?! They do take dogs, but that was OUTRAGEOUS - $50 a night extra for a DOG?!?! $10 or $20 is normal. There was really nothing special about the hotel, no exceptional amenities (i.e., no pool, jacuzzi, restaraunt was average), except it is so close to Yellowstone. We needed a place to stay for the night, and were despirate - so we feel like we were gouged because of our situation. The staff were wondeful though - so nice and friendly - I hope they get paid very well!

Very nice we would stay again. Restraint right next door, short walk to all shops. Straight ahead to Yellowtone. 5 min.

Clean and comfortable rooms. Older hotel, but seemed to be well maintained. Tourist location, so room rates are considerably higher than usual for Holiday Inn locations. The hotel restaurant, The Branch was Excellent. Innovative and well prepared meals.

This place is only chain hotel in Yellowstone so you'd imagine what a rip off it can be.

315 Yellowstone Avenue West Yellowstone MT

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Holiday Inn - West Yellowstone places you within a 5-minute walk of Yellowstone Park Zipline and Yellowstone Historic Center. This 3-star hotel has 123 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi. It's in the mountains and also a short walk from Yellowstone IMAX Theatre and Playmill Theatre.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 7 AM to 10 AM.


Rooms

All 123 air-conditioned accommodations feature sitting areas. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include microwaves, refrigerators, and coffee makers.


Property features

Guests staying at Holiday Inn - West Yellowstone enjoy an indoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 4

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Deluxe Suite, Non Smoking

Full 1 | Queen 1 | Sleeps 4

Standard Room

Full 1 | Queen 1 | Sleeps 2

Guest reviews for Holiday Inn - West Yellowstone

Everyone (6) Couples (12) Business (1) Family (25) Other (2) Friends (3)
4
Everyone

A great family hotel. The kids loved the TV/games room.

By on Dec 30, 2016

Review comment responded on Jan 3, 2017

Hello, Thank you for your review! We are thrilled to hear you enjoyed the game room. Regards, Evan T. Customer Service Manager Holiday Inn West Yellowstone

5

nice hotel in west yellowstone

Everyone

A little expensive, but overall a great hotel to stay in yellowstone

By on Sep 8, 2016

Review comment responded on Sep 25, 2016

Hello, Thank you for your review! We are very happy you had a great stay with us. Please visit us again soon! Regards, Kaylee J. Customer Service Manager Gray Wolf Inn and Suites

3

decent hotel close to yellowstone

Everyone

The size of the room was fine but for expensive rooms having the sinks in the bedroom was an inconvenience especially if one of us had to use it at night it woke the other person! Also, we are not coffee drinkers and while the first night there were two regular tea bags left in the room --- no more was supplied despite the fact we asked for it at the desk. The A/C also failed to properly cool the room. The pool is also a small homely one. The nice touch was the free coffee and tea available in the morning and the oatmeal raisin cookies in the afternoon. Being able to use the business center to print our boarding passes came in handy. This helped us board the plane as it was overbooked the day we departed and those that checked in late had to take a later flight. Given our connecting flight we would have otherwise been stranded in transit!

By on Sep 6, 2016

Review comment responded on Sep 25, 2016

Dear Kris, Thank you for your review. We truly appreciate your open and honest feedback. We hope you enjoyed your trip to Yellowstone. Please visit us again soon! Regards, Kaylee J. Customer Service Manager Gray Wolf Inn and Suites

5

right outside of the park

Everyone

This hotel was not cheap, but during high season nothing is. The staff were very professional, I didn't have any problem checking in but the fellow in front of me was very confused. He didn't have a reservation with them and they were full, he had booked in a different city. The gal at the desk talked to him until he understood.

By on Aug 9, 2016

Review comment responded on Oct 2, 2016

Hello, Thank you for your review. We are happy to hear your stay was comfortable and clean! We hope you had a wonderful time in the park and hope you visit again soon! Regards, Kaylee J. Customer Service Manager Holiday Inn - West Yellowstone

3

overpriced!

Everyone

Bathroom had a very bad smell, and the room was very average. Way too much money to pay for what you get.

By on Jun 13, 2016

Review comment responded on Sep 25, 2016

Hello, Thank you for your review. We appreciate your open and honest feedback. We have made note with your suggestions. We hope you had a great time in the park. Regards, Kaylee J. Customer Service Manager Gray Wolf Inn and Suites

5

great room

Families

The large room with three beds worked great for our group. Ashley at the front desk was beyond helpful. Great stay. Highly recommend.

By on Mar 24, 2016

5

nice hotel close to the rendezvous ski race.

Everyone

The hotel is very spacious and clean. The staff is very friendly and helpful. The food in the restaurant was exceptional. I hope to stay at this hotel next year.

By , from Bozeman, MT on Mar 8, 2016

Review comment responded on Mar 22, 2016

Hello Dean, Thank you for your review! We truly appreciate your feedback. Please do come back and see us very soon. Regards, Evan T. Customer Service Manager Holiday Inn West Yellowstone

4

good experience overall

Families

A little pricey but it makes up for it in quality of service compared to everything else available in town.

By on Sep 29, 2015

4

thom

Couples

We had a nice experience. Service was friendly and attentive. A bit too expensive.

By on Sep 11, 2015

4

in town for a wedding

Couples

WOW the hotels in West Yellowstone are expensive. We chose the Holiday Inn because we were bringing our dog and knew the reputation would be lived up to. It was clean and the staff were very friendly. Our room was on the ground floor and was pretty quiet. Great breakfast (try the skillet breakfast)

By on Aug 4, 2015