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Recent guest reviews

All in all very good but one thing lacking was a helpful concierge type function. Desk folks tried but were not very helpful about sites, transportation, restaurant or other recommendations.

Located at a good location, near multiple train and bus stops, it’s very easy to get around. The check in staff named Benjamin was very helpful and also helped us with a map and marking down places for sightseeing. Room was clean and spacious, and bathroom was clean with a nice shower. Lobby was beautiful as well. Wish we had a longer stay.

A great modern hotel that is my regular stop when in Berlin.

Hotel almost looks like an art museum, taste full and pleasant

Located downtown Berlin,within walking distance of great shopping,good restaurants and public transport.

Exceket location and service - lovedthe pool and breakfast

This hotel closed out our three week vacation, so my review of it is colored by staying at tourist focused resorts and boutique hotels during that time. This place is nice, but it's a business hotel. Staff seems efficient, but not welcoming. It is large, with again mostly business travelers. Room was very clean but small, as was the one sink bathroom and combined tub/shower. The Pullman was a good value cost wise, and in a good location. Just wasn't the warm welcoming experience that we had throughout our travels.

My father and I stayed at the Pullman hotel for an extended period of time (20 days). From the time we first checked in, we were welcomed by a wonderful lady - Nadine - and everyone at the hotel was extremely helpful and friendly. The hotel is conveniently located near the Zoo, a train station, and various museums. It was also very easy to take the bus as there is a bus station near by the hotel. The installations are very modern and the food at the restaurant is also superb, in addition to the great service provided by the waiters. The swimming pool and gym are a great addition as well. We would highly recommend this hotel to anyone who values the best customer service available in Berlin. The staff at the Pullman hotel are incredible, and we look forward in staying in the same hotel in the future.

Close to shopping, restaurants, zoo and travel. The staff was very friendly, spoke excellent English . They provided timely information to first time Berlin visitors.

Budapester Str. 25 Berlin BE

Hotel highlights

  • Walking distance to Berlin Zoological Garden and Kurfürstendamm
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Mitte, Pullman Berlin Schweizerhof is adjacent to Berlin Zoological Garden and within a 5-minute walk of other popular sights like Kurfürstendamm. This 377-room, 5-star hotel has a full-service spa along with an indoor pool and a 24-hour health club.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

The 377 rooms are recently renovated and have an array of amenities, including minibars, free bottled water, and safes. Guests can expect 32-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Phones and desks are also standard.


Property features

Guests of Pullman Berlin Schweizerhof enjoy a full-service spa, an indoor pool, and a 24-hour health club. Self parking is offered for EUR 30 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.

Room options

Deluxe Suite, 1 King Bed, View

1 King Bed | Sleeps 4

Deluxe Room

1 King Bed | 2 Twin Beds | Sleeps 3

Superior Room, View

1 King Bed | 2 Twin Beds | Sleeps 2

Junior Suite, 2 Twin Beds

2 Twin Beds | Sleeps 4

Guest reviews for Pullman Berlin Schweizerhof

Everyone (5) Couples (1) Family (2)
4
Family

All in all very good but one thing lacking was a helpful concierge type function. Desk folks tried but were not very helpful about sites, transportation, restaurant or other recommendations.

By on Jan 4, 2020

Review comment responded on Jan 9, 2020

Thank you so much for your lovely feedback. I am sorry that our reception team could not help you with your special requests. Normally they do have wonderful tips what to do in Berlin. We are looking forward to welcome you again. With kind regards, Nina K. - Guest Relations Manager

5
Friends

Located at a good location, near multiple train and bus stops, it’s very easy to get around. The check in staff named Benjamin was very helpful and also helped us with a map and marking down places for sightseeing. Room was clean and spacious, and bathroom was clean with a nice shower. Lobby was beautiful as well. Wish we had a longer stay.

By on Oct 22, 2019

Review comment responded on Oct 24, 2019

Thank you very much for your amazing feedback. I will share your amazing feedback especially about Benjamin with all my colleagues. Thank you! We are looking forward to your next visit. With kind regards, Nina K. - Guest Relations Manager

5
Friends

A great modern hotel that is my regular stop when in Berlin.

By on Apr 29, 2019

Review comment responded on May 3, 2019

Great! Thank you so much!

4
Everyone

By on Apr 29, 2019

Review comment responded on May 3, 2019

Thank you!

5
Family with small children

Hotel almost looks like an art museum, taste full and pleasant

By , from Tlv is on Apr 24, 2019

Review comment responded on Apr 24, 2019

Dear Lir, thanks a lot for your compliments and your wonderful feedback. One of Pullmans attractions is art and we are very happy you liked it so much. Thanks a lot.

5
Partner Couples Family

Located downtown Berlin,within walking distance of great shopping,good restaurants and public transport.

By , from Jacksonville, Fl. USA on Mar 26, 2019

Review comment responded on Mar 27, 2019

Thanks a lot for sharing your impressions, Michael! We appreciate your feedback.

5
Everyone

Exceket location and service - lovedthe pool and breakfast

By on Sep 28, 2018

Review comment responded on Oct 1, 2018

Thank you so much for your lovely feedback. We look forward to welcoming you back again. Autumnal regards, Jessica Pullman Berlin Schweizerhof

4
Everyone

This hotel closed out our three week vacation, so my review of it is colored by staying at tourist focused resorts and boutique hotels during that time. This place is nice, but it's a business hotel. Staff seems efficient, but not welcoming. It is large, with again mostly business travelers. Room was very clean but small, as was the one sink bathroom and combined tub/shower. The Pullman was a good value cost wise, and in a good location. Just wasn't the warm welcoming experience that we had throughout our travels.

By , from Utah, USA on Sep 15, 2018

Review comment responded on Sep 18, 2018

Dear Tom, thank you very much for sharing your impressions. We highly appreciate your feedback. Please be assured that I do take your comments about our "welcoming" very serious and regret the negative impression with which you must have departed our hotel. Please do give us another chance, when your travel plans bring you back to Berlin. You will find out that your experience did not meet our regular service standards. I will forward your comments to evaluate what went wrong. We would be very pleased to welcoming you back again whenever your plans bring you back to the city. I wish you all the best. Yours sincerely, Jessica Pullman Berlin Schweizerhof

5

fantastic hotel conveniently located &great staff!

Everyone

My father and I stayed at the Pullman hotel for an extended period of time (20 days). From the time we first checked in, we were welcomed by a wonderful lady - Nadine - and everyone at the hotel was extremely helpful and friendly. The hotel is conveniently located near the Zoo, a train station, and various museums. It was also very easy to take the bus as there is a bus station near by the hotel. The installations are very modern and the food at the restaurant is also superb, in addition to the great service provided by the waiters. The swimming pool and gym are a great addition as well. We would highly recommend this hotel to anyone who values the best customer service available in Berlin. The staff at the Pullman hotel are incredible, and we look forward in staying in the same hotel in the future.

By on Sep 4, 2018

Review comment responded on Sep 12, 2018

Thank you for your excellent feedback which we highly appreciate. We look forward to welcoming you back again and wish you all the best! Yours sincerely, Jessica R. Pullman Berlin Schweizerhof

5

spotless, convenient and very professional staff

Everyone

Close to shopping, restaurants, zoo and travel. The staff was very friendly, spoke excellent English . They provided timely information to first time Berlin visitors.

By on Jul 21, 2018

Review comment responded on Jul 23, 2018

Wow, what a wonderful review! Thank you very much for you compliments! We look forward to welcoming you back again and wish you all the best! Yours sincerely, Jessica R. Pullman Berlin Schweizerhof

Pullman Berlin Schweizerhof

Budapester Str. 25, Berlin, BE 10787
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