Pullman Berlin Schweizerhof5.0 out of 5.0
Recent guest reviews
After a bit of hassle checking in, as our booking could not be found. We made our way up to our room on the fourth floor which was lovely. Clean, large and so quiet! However, it was extremely hard to get out of the room due to the door handle! The location of the hotel is great and all the main points of interest can be reached by foot. We decided to use the pool and spa on the first night we arrived. On the door to the steam room and sauna it says ‘use towel’ and to our surprise when we entered, there were 4 men completely naked. I understand this is common in Germany, but it is not common worldwide and actually very inappropriate and left us feeling uncomfortable. So we could not use the facilities. Breakfast was great, lots of choose from and really nice. Overall a great hotel and would return!
Frequent traveler I spent one night and a day of meeting in this hotel. Everything went very well. The hotel is modern yet has some “charme”. Very very nice meeting room. Breakfast is good but I’ve seen better in Germany.
Nice, clean and large rooms. Very bright and wide corridors and lobby area. Had s Room facing the Berlin zoo. Loved the dinner in the hotel restaurant. All great except the TV had nothing in English and room Aircon control is the strangest one I have ever seen.
An excellent hotel for both business and pleasure. Offers free wifi and very nice pool area. Breakfast is very good - an omelet station is always brilliant. The many shops of Kurfürstendamm and KaDeWe is only a short walk away.
7th floor room, lovely comfy bed with good linen and 2 single duvets on a double bed which was good. Lovely bathroom with good quality toiletries. Excellent shower and a nice touch to have a heated towel rail in the shower area. Nespresso machine with a few complimentary coffee pods. Also a good 1l bottle of still water (glass bottle too). Good choice at breakfast with eggs, pancakes etc cooked to order. Lovely selection of pastries and jams. Excellent fruit smoothies and juices to choose from. Staff helpful and friendly.
The hotel in general is excellent. However I was very disappointed not to have a bath in my room given the standard and cost. More importantly though the WiFi was appalling, very slow and cutting out regularly making it frustrating to use at best and sometimes unusable. Given that there was no international TV provided a solid internet service is the least one would expect. I did not use the paid for service as I think it is crazy to charge for Wifi on top of the room price. If I pay for a coffee I get free WiFi yet 200 Euro's for a night in a hotel and it is charged extra?!
The junior suite is a no-go in this hotel. Even if provided free- do not go for the junior suites. The rooms are approached thru’ two lifts and a long underground passage that smells like a sewer!!! Also the services to these rooms are pathetic- the cleaning is done as an afterthought and any request has delayed if at all responded. The pool and fitness areas are okay.
Perfect hotel, great, polite and helpful staff. Perfect breakfast with lots of variety of food. Design and decoration were spot on and amazing Gym, spa and swimming pool. Room was so clean and specious. Nothing to complaint at all. Thank a lot.
The rooms are quiet, beds are comfortable, and the bathrooms are a good size. The staff was also very helpful (I had trouble getting WIFI and they also provided a special scale for weighing luggage). The breakfast buffet had a wide variety of food that was replenished in a timely fashion.
Stayed here for four nights recently. The hotel is situated on the West side of the city, near the zoo. The rooms are well-sized, clean and comfortable. They also provided slippers and robes which is an added treat! It's quite a business-like hotel, with conference areas on the ground and first floor. The design of the hotel is lovely with a cool bar and foyer area. The spa is great with a large pool, plenty of comfortable loungers and a sun terrace outside. The gym is fairly small but the equipment very modern. We didn't eat in the hotel but did have a few drinks at the bar and the ambiance was pleasant with friendly bar staff. My only complaint (and these are very small!) was that check in and check out took a while, and the towels in the bathroom weren't as fluffy as I'd expect from a 5 star hotel. Other than that, would stay here again.
Reviews from Trip Advisor
94% of guests recommend this hotelTotal of 3448 reviews