All in all very good but one thing lacking was a helpful concierge type function. Desk folks tried but were not very helpful about sites, transportation, restaurant or other recommendations.
Located at a good location, near multiple train and bus stops, it’s very easy to get around. The check in staff named Benjamin was very helpful and also helped us with a map and marking down places for sightseeing. Room was clean and spacious, and bathroom was clean with a nice shower. Lobby was beautiful as well. Wish we had a longer stay.
A great modern hotel that is my regular stop when in Berlin.
Hotel almost looks like an art museum, taste full and pleasant
Located downtown Berlin,within walking distance of great shopping,good restaurants and public transport.
Exceket location and service - lovedthe pool and breakfast
This hotel closed out our three week vacation, so my review of it is colored by staying at tourist focused resorts and boutique hotels during that time. This place is nice, but it's a business hotel. Staff seems efficient, but not welcoming. It is large, with again mostly business travelers. Room was very clean but small, as was the one sink bathroom and combined tub/shower. The Pullman was a good value cost wise, and in a good location. Just wasn't the warm welcoming experience that we had throughout our travels.
My father and I stayed at the Pullman hotel for an extended period of time (20 days). From the time we first checked in, we were welcomed by a wonderful lady - Nadine - and everyone at the hotel was extremely helpful and friendly. The hotel is conveniently located near the Zoo, a train station, and various museums. It was also very easy to take the bus as there is a bus station near by the hotel. The installations are very modern and the food at the restaurant is also superb, in addition to the great service provided by the waiters. The swimming pool and gym are a great addition as well. We would highly recommend this hotel to anyone who values the best customer service available in Berlin. The staff at the Pullman hotel are incredible, and we look forward in staying in the same hotel in the future.
Close to shopping, restaurants, zoo and travel. The staff was very friendly, spoke excellent English . They provided timely information to first time Berlin visitors.
Located in Mitte, Pullman Berlin Schweizerhof is adjacent to Berlin Zoological Garden and within a 5-minute walk of other popular sights like Kurfürstendamm. This 377-room, 5-star hotel has a full-service spa along with an indoor pool and a 24-hour health club.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
The 377 rooms are recently renovated and have an array of amenities, including minibars, free bottled water, and safes. Guests can expect 32-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Phones and desks are also standard.
Guests of Pullman Berlin Schweizerhof enjoy a full-service spa, an indoor pool, and a 24-hour health club. Self parking is offered for EUR 30 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
All in all very good but one thing lacking was a helpful concierge type function. Desk folks tried but were not very helpful about sites, transportation, restaurant or other recommendations.
Located at a good location, near multiple train and bus stops, it’s very easy to get around. The check in staff named Benjamin was very helpful and also helped us with a map and marking down places for sightseeing. Room was clean and spacious, and bathroom was clean with a nice shower. Lobby was beautiful as well. Wish we had a longer stay.
Thank you very much for your amazing feedback. I will share your amazing feedback especially about Benjamin with all my colleagues. Thank you! We are looking forward to your next visit. With kind regards, Nina K. - Guest Relations Manager
A great modern hotel that is my regular stop when in Berlin.
Great! Thank you so much!
Thank you!
Hotel almost looks like an art museum, taste full and pleasant
Dear Lir, thanks a lot for your compliments and your wonderful feedback. One of Pullmans attractions is art and we are very happy you liked it so much. Thanks a lot.
Located downtown Berlin,within walking distance of great shopping,good restaurants and public transport.
Thanks a lot for sharing your impressions, Michael! We appreciate your feedback.
Exceket location and service - lovedthe pool and breakfast
Thank you so much for your lovely feedback. We look forward to welcoming you back again. Autumnal regards, Jessica Pullman Berlin Schweizerhof
This hotel closed out our three week vacation, so my review of it is colored by staying at tourist focused resorts and boutique hotels during that time. This place is nice, but it's a business hotel. Staff seems efficient, but not welcoming. It is large, with again mostly business travelers. Room was very clean but small, as was the one sink bathroom and combined tub/shower. The Pullman was a good value cost wise, and in a good location. Just wasn't the warm welcoming experience that we had throughout our travels.
Dear Tom, thank you very much for sharing your impressions. We highly appreciate your feedback. Please be assured that I do take your comments about our "welcoming" very serious and regret the negative impression with which you must have departed our hotel. Please do give us another chance, when your travel plans bring you back to Berlin. You will find out that your experience did not meet our regular service standards. I will forward your comments to evaluate what went wrong. We would be very pleased to welcoming you back again whenever your plans bring you back to the city. I wish you all the best. Yours sincerely, Jessica Pullman Berlin Schweizerhof
My father and I stayed at the Pullman hotel for an extended period of time (20 days). From the time we first checked in, we were welcomed by a wonderful lady - Nadine - and everyone at the hotel was extremely helpful and friendly. The hotel is conveniently located near the Zoo, a train station, and various museums. It was also very easy to take the bus as there is a bus station near by the hotel. The installations are very modern and the food at the restaurant is also superb, in addition to the great service provided by the waiters. The swimming pool and gym are a great addition as well. We would highly recommend this hotel to anyone who values the best customer service available in Berlin. The staff at the Pullman hotel are incredible, and we look forward in staying in the same hotel in the future.
Thank you for your excellent feedback which we highly appreciate. We look forward to welcoming you back again and wish you all the best! Yours sincerely, Jessica R. Pullman Berlin Schweizerhof
Close to shopping, restaurants, zoo and travel. The staff was very friendly, spoke excellent English . They provided timely information to first time Berlin visitors.
Wow, what a wonderful review! Thank you very much for you compliments! We look forward to welcoming you back again and wish you all the best! Yours sincerely, Jessica R. Pullman Berlin Schweizerhof
Thank you so much for your lovely feedback. I am sorry that our reception team could not help you with your special requests. Normally they do have wonderful tips what to do in Berlin. We are looking forward to welcome you again. With kind regards, Nina K. - Guest Relations Manager