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Mercure Hotel & Residenz Checkpoint Charlie

4.0 out of 5.0

Recent guest reviews

Very Central but quiet. Good breakfast. Clean. Helpful and friendly staff.

+ Good location + Clean and functional apartment, I would not agree with 4 star rating though - Confusing entry/ exit on the other side... you could get locked out and have to walk around. -The apartment hotel is expected to have utensils/ populated kitchen. But we got an empty kitchen with nothing in it. We had to ask for everything and has to wait until the next morning for many kichen stuff - essentially defeating the purpose of booking an apartment - The coffee machine did not work. - The reception once said the minibar contents is included and another person said not. - Leaky kettle - Not much guidance from the staff and language was at times an issue

We often stay at this hotel chain - they do vary greatly. Our experience at this hotel was fantastic - the room was great and for us the location, perfect. The breakfast buffet although pricey when booked at the hotel is over the top great. And if you can book it as a B&B price, reasonable. We went to Berlin mainly to see the museums. As well as being located near two Underground lines - U2 and U6 it was only a 6.5 Euro cab ride to the Museum Island and also the other museums. Wireless internet is pricey, but free in the lobby. But we walked 3 blocks to cafes where it was free. The next time we go to Berlin, we will stay here.

Free Massage on Tuesday. Had US AC voltage adapter

The hotel is centrally located for all the activities we had planned. It was right by, as the name implies, Checkpoint Charlie and all manner of the 'to see' sites of Berlin ie: a section of 'The Wall', Brandenburg Gate, Under Linden Strasse, Third Reich etc etc. It is also just up the road from one of the stops (Checkpoint Charlie) for the multitude of 'hop on, hop off' bus tours. To start though, we were met by Laura at the front counter and she would be how you would best describe as 'the ideal front person for your hotel'. Very bright and friendly, spoke good English and personally guided us to our 'palace of a room'!! Can't say enough about her and this set it up well for a great three days in Berlin. As I said, the room (or apartment) was outstanding. heaps of space, all the facilities (even if you wanted to cook something yourself) and very quiet. Absolutely no complaints here! Surrounding the hotel is a good selection of cafes and restaurants so you can pick and choose depending on your budget. Parking available in their underground facility for 13 Euro per night which seemed standard and certainly a good 'piece of mind' in a big city. The only down side (for us) was the fitness centre (a small stretch of the term) which, considering the size of the hotel, only consisted of treadmill and a 'stepper' in a room which was already hot as it had the sauna next to it and no air con. To use the treadmill you also had to go to reception to pick up the safety cord so you could actually use it. Overall, a very pleasant stay in a quality hotel.

Great location to see all the highlights of Berlin.

Great breakfast; friendly, English-speaking staff; extra spacious room (even by American standards)

Hotel is in nice location near shoping centers, malls, historical places and most importantly near good restaurants. Hotel staff are cordial and internet facility is free on their computer.

I've stayed at many hotels in Berlin and prefer midsize hotels that still offer a good breakfast and a pleasent place to have a drink. This Mercure offers a pleasent open air bar within the walls of the hotel to enjoy a quite drink. It is a short walk from subway and bus service in easy walking distance to the shops and restaurants of Friedrichstrasse. The staff offered excellent service and speak English. My only complaint is commom to most hotels in Germany that will not allow guests coming in on the early flights from the USA to get in their rooms before 3:00pm. This is even the case when it is clear that rooms are available.

Easy walk to subway station, Checkpoint Charlie, and many, many restaurants and cafes. The breakfast here was on par with nicer hotels. The staff were incredibly helpful and patient. The street outside the hotel became a little noisy later in the evening, but the hotel itself was very quiet.

Perfect location right at Checkpoint Charlie. Very obliging and friendly staff. Our first trip to Berlin and would stay there again in a minute. For a relatively small hotel, they had an amazing breakfast buffet with very good coffee. Great way to start the day.

Great Location, very central. Accommodations were great; but not plush and some things were a little bare bones by 4 star standards. Perfect suite for traveling family. Will be back to see all that we missed.

The hotel was clean and the staff was friendly and very helpful. Room was large and there was adequate hanging space for clothing. Breakfast buffet was good - formal restuarant for evening but they did have room service and light meal service in the bar area in the evening. Room was good size and I liked that the bathroom was seperate from the vanity/shower area. Hotel was conveniently located to public transportation.

Schuetzenstr. 11 Berlin BE

Hotel highlights

  • Walking distance to Checkpoint Charlie Museum and Gendarmenmarkt
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • 24-hour front desk

Located in Mitte, Mercure Hotel & Residenz Checkpoint Charlie is within a 5-minute walk of Checkpoint Charlie Museum and within 15 minutes of other popular attractions like Gendarmenmarkt. The 139 rooms at this 4-star hotel include balconies, minibars, and espresso makers. It's also close to Brandenburg Gate and Reichstag Building.


Dining

Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

All 139 soundproofed rooms feature balconies, minibars, and espresso makers. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and desks are other standard amenities.


Property features

At Mercure Hotel & Residenz Checkpoint Charlie, guests have access to a sauna, free WiFi in public areas, and a computer station. Self parking is offered for EUR 18 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include free newspapers, a terrace, and a gift shop.

Room options

Privilege, Room, 1 Double Bed

Full 1 | Sleeps 3

Superior Apartment, 1 Double Bed, Kitchenette

Full 1 | Sleeps 2

Family Suite, 2 Double Beds (Sofa)

Full 2 | Sleeps 5

Standard Room, 1 Single Bed

Twin 1 | Sleeps 1

Guest reviews for Mercure Hotel & Residenz Checkpoint Charlie

Everyone (2) Couples (5) Business (1) Family (3) Other (2)
4

central, great hotel.

Everyone

Very Central but quiet. Good breakfast. Clean. Helpful and friendly staff.

By , from Munich on May 21, 2017

3

good location/ amneties could be better

Everyone

+ Good location + Clean and functional apartment, I would not agree with 4 star rating though - Confusing entry/ exit on the other side... you could get locked out and have to walk around. -The apartment hotel is expected to have utensils/ populated kitchen. But we got an empty kitchen with nothing in it. We had to ask for everything and has to wait until the next morning for many kichen stuff - essentially defeating the purpose of booking an apartment - The coffee machine did not work. - The reception once said the minibar contents is included and another person said not. - Leaky kettle - Not much guidance from the staff and language was at times an issue

By on Aug 5, 2016

5

perfect location - wonderful facility!

LGBT

We often stay at this hotel chain - they do vary greatly. Our experience at this hotel was fantastic - the room was great and for us the location, perfect. The breakfast buffet although pricey when booked at the hotel is over the top great. And if you can book it as a B&B price, reasonable. We went to Berlin mainly to see the museums. As well as being located near two Underground lines - U2 and U6 it was only a 6.5 Euro cab ride to the Museum Island and also the other museums. Wireless internet is pricey, but free in the lobby. But we walked 3 blocks to cafes where it was free. The next time we go to Berlin, we will stay here.

By on Oct 15, 2012

4

great hotel

Singles

Free Massage on Tuesday. Had US AC voltage adapter

By on Jul 13, 2011

5

great location, brilliant location

Couples

The hotel is centrally located for all the activities we had planned. It was right by, as the name implies, Checkpoint Charlie and all manner of the 'to see' sites of Berlin ie: a section of 'The Wall', Brandenburg Gate, Under Linden Strasse, Third Reich etc etc. It is also just up the road from one of the stops (Checkpoint Charlie) for the multitude of 'hop on, hop off' bus tours. To start though, we were met by Laura at the front counter and she would be how you would best describe as 'the ideal front person for your hotel'. Very bright and friendly, spoke good English and personally guided us to our 'palace of a room'!! Can't say enough about her and this set it up well for a great three days in Berlin. As I said, the room (or apartment) was outstanding. heaps of space, all the facilities (even if you wanted to cook something yourself) and very quiet. Absolutely no complaints here! Surrounding the hotel is a good selection of cafes and restaurants so you can pick and choose depending on your budget. Parking available in their underground facility for 13 Euro per night which seemed standard and certainly a good 'piece of mind' in a big city. The only down side (for us) was the fitness centre (a small stretch of the term) which, considering the size of the hotel, only consisted of treadmill and a 'stepper' in a room which was already hot as it had the sauna next to it and no air con. To use the treadmill you also had to go to reception to pick up the safety cord so you could actually use it. Overall, a very pleasant stay in a quality hotel.

By on Jun 16, 2011

5

great location and large apartment

Families

Great location to see all the highlights of Berlin.

By on Aug 6, 2010

4

comfortable classic

Couples

Great breakfast; friendly, English-speaking staff; extra spacious room (even by American standards)

By on Jul 11, 2010

3

a very good family residencs

Families

Hotel is in nice location near shoping centers, malls, historical places and most importantly near good restaurants. Hotel staff are cordial and internet facility is free on their computer.

By on Jul 6, 2010

4

intimate hotel in great location

BusinessTravelers

I've stayed at many hotels in Berlin and prefer midsize hotels that still offer a good breakfast and a pleasent place to have a drink. This Mercure offers a pleasent open air bar within the walls of the hotel to enjoy a quite drink. It is a short walk from subway and bus service in easy walking distance to the shops and restaurants of Friedrichstrasse. The staff offered excellent service and speak English. My only complaint is commom to most hotels in Germany that will not allow guests coming in on the early flights from the USA to get in their rooms before 3:00pm. This is even the case when it is clear that rooms are available.

By on Jul 5, 2010

4

large rooms!

Couples

Easy walk to subway station, Checkpoint Charlie, and many, many restaurants and cafes. The breakfast here was on par with nicer hotels. The staff were incredibly helpful and patient. The street outside the hotel became a little noisy later in the evening, but the hotel itself was very quiet.

By on Jun 28, 2010