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Holiday Inn Berlin City Center East Prenzlauer Allee

4.0 out of 5.0

Recent guest reviews

My boyfriend and I stayed here just last week, and the location is really good because it’s a 10 second walk to the nearest tram station, which takes about 15-30 minutes to get into Alexanderplatz (the centre of Berlin), there is also a bus stop really close by, and there is also a Lidl’s on the other side of the road. The reception team were extremely helpful, as they gave us information on how to work the trams. I strongly recommend staying here!

Nice clean hotel, we upgraded to a king size room, lovely bathroom mirrors everywhere. Easy access to the major sites in Berlin, tram stops just outside the hotel. The staff were very helpful especially the lady originally from the USA (unsure of her name) thank you for your help! Would deffo recommend!

We spent one night in this hotel. Nicer than other holiday inns we’ve stayed in, spotlessly clean, free WiFi, underground parking available, plenty of supermarkets and restaurants nearby - try Spaghetteria Loretta.

Whilst Holiday Inn Berlin City centre east is one of the cheaper hotels in town, and solid budget hotel with a good standard, it is not in tourist area so you will need to take the train (s-bahn) or the tram into town, which takes about 30 minutes depending on where you are going. There is plenty of restaurants and coffee shops around the hotel if you want to try something different from the hotel and there is a Lidl grocery store across the road. The rooms are nice, modern and functional although not very much extra space. The bathrooms are well planned and functional. All in all a solid budget hotel albeit not very central.

This hotel offers exactly what you’d expect from a Holiday Inn - a solid room at a fair rate, nothing more, nothing less. Staff (both at reception and on the cleaning team) were very friendly and helpful, both the room and communal areas were pretty spotless and everything in the room itself worked. Beds were comfortable and the shower was decent. It was slightly disappointing not to have a safe or a minibar in the room, though, both of which we’d have used. The room service/bistro menu was also quite poor. Breakfast wasn't included and pricey, too, so we ate at local cafés instead. However if you want a good base for a stay in Berlin (right outside a tram stop, a 5 minute walk to a S Bahn station) the Holiday Inn’s a firm bet.

One huge issue that Holiday Inn need to sort out is the naming convention for those hotels. I, along with many many others ended up in the wrong hotel plus another €15 taxi trip to get to the right hotel. There are three similar sounding holiday inns in the East of Berlin. Holiday Inn City Centre East, Holiday Inn City East side, and Holiday Inn City East. For first time visitors this conundrum is difficult to decipher. Expensive at over €100 per night but well located and very comfortable rooms. Good size room, bed and windows allowing in natural light. No central light switch so to get the room lit at night one needs to walk around the room switching on and off lights. Excellent and powerful shower. Large bathroom area. Very friendly and professional front staff and waiting staff (apart from a rather disgruntled morning chef who didn't like me asking her what was going on with green scrambled eggs and a shortage of streaky bacon). Reception and front area small with a little bistro and minuscule menu. I Ordered a pizza from there once and enjoyed it. Would only allow Me a late check out till 1.30 pm. Having spent 9 nights with them, and a lot of money, I found this rather stingy and mean. All I wanted was till 4.00pm so I would have time to do some sight seeing on my last morning, return, have a relaxing shower and depart to Airport. For this reason, and the rather stupid naming convention for their hotels in Berlin, I have to down grade my star rating. (I travel Europe a lot and many hotels allow late check outs up to 4 or 5 pm). Despite this the hotel is a good one and there are a lot of good local restaurants, a supermarket next door and 10 minute walk to train station. The Free Internet is exceptionally slow

This is a nice hotel in a district slightly out of the city centre (unless you're a hardcore walker a bus or a short taxi ride will be necessary to get into the centre). The staff spoke excellent English and were forgiving of my inability to say much beyond hello, thank you, and goodbye in German. The receptionist was also kind enough to lend me a socket adaptor after I left mine in the office (this isn't part of their service but there is a big box of adapters that people have left behind and if they can help you they will) The room and the rest of the hotel were spotlessly clean. The bed was very comfortable and the location of my room meant it was quiet and I was able to get a good nights sleep. There was a big breakfast buffet available and the food was nice.

Staff – I got good impression both on emails and on the reception. But no score for the designer, he put the flushing button behind the toilet cover. Also no score for the management team. They sell breakfast as compulsory item for single occupied room but optional for double occupied room and that’s why I forgot to add the optional breakfast for the other 2 guests so we spent 5 Euro more for the 3 breakfast, totally 30 Euro. This is not very considerable on the hotel side. This is a kind of overcharging by complicating the stuffs for the customers. Facilities – Shower was terrible, you have to keep the water pressure low. When high, it will make a screeching sound like those in the bodysnatcher movies. Also, the shower head holder was broken in room 418. So you have to stand close to the wall to have both hands free while shower. No Chinese TV Channels in an International Chain Hotel in this international metropolis of the planet. Toilet design old and flawed, you have to use one hand to move the toilet cover as the flushing button was behind it ! There was a blockage in the shower tray, and we managed to solve it by ourselves, which is the quickest option. Cleanliness – Gut. Comfort – No soap bar, no bottled shampoo. Environmental friendly, or an excuse for saving money. Also, it was so far away from the wash basin. This is unacceptable in a 4 stars hotel. Rediculous and outrageous. Value for Money – The soap, the shampoo, the toilet design, and the quality of the breakfast. Really awful standard as croissant had different taste one from another. Selection is very limited. Literally no staff managing the restaurant. As the only one in charge is the one checking if anyone forgot to add breakfast to their bill so another extra 5 Euro was earned. Location – After all this impression I had about Holiday Inn, I cannot say if there is anything inspired me or moved me in this city of Berlin. So no score for location as I find the whole city was a mess.

We were greeted very friendly and professionally, staff was always nice and helpful. Our room was of standard layout, with big comfortable bed, window facing inner yard, very quiet. Tram stop is nearby, easy connection to the city center. Very pleased with our stay. Would book again.

Prenzlauer Berg is a suburb in the former communist part of Berlin that has been modernised since reunification in 1990 while retaining its historic flair. Think lots of leafy avenues and period houses with boutiques, cafes and restaurants. The Holiday Inn sits on the edge of it, at a tram stop only 5 minutes from the centre of the city. It's a clean modern hotel with very comfortable beds and friendly staff who were very helpful. I've stayed at quite a few holiday inns and although this wasn't a big one, being quite compact, it was definitely one of the best. We didn't use the restaurant as there are so many places nearby for breakfast, lunch and dinner. Breakfast buffet was available for 12 Euros as a IHG member. We booked 1 night originally so we could catch up with a friend who lives nearby but then extended our stay to 3 nights because the hotel was so good. We'd definitely stay again if we go back.

Prenzlauer Allee 169 Berlin BE

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Concierge services

Located in Pankow, Holiday Inn Berlin City Center East Prenzlauer Allee is within a few miles (5 km) of popular sights such as Alexanderplatz and TV Tower. This 4-star hotel has 123 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a fitness center. Reichstag Building and Brandenburg Gate are also near this Berlin hotel.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


All 123 soundproofed rooms provide coffee makers, phones, and desks. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus.

Property features

Guests of Holiday Inn Berlin City Center East Prenzlauer Allee enjoy a fitness center, free WiFi in public areas, and 5 meeting rooms. Self parking is offered for EUR 16.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. This hotel also has laundry facilities.

Room options

Comfort Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Comfort Room, Non Smoking

Full 1 | King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

78% of guests recommend this hotel

Total of 490 reviews