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ECONTEL HOTEL Berlin Charlottenburg

3.5 out of 5.0

Recent guest reviews

Very nice hotel in a very convenient location. Quiet neighborhood, with many restaurants and bakeries around. U-ban station only 200m walking distance from the hotel and only 5 min from Potsdamer Platz (3 U-ban stops). Free Wi-Fi. Free parking places just opposite the hotel building. Bright, clean rooms. Vey close to Tegel airport. Value for money.

I stayed a couple of nights in this hotel and as many reviewers are already rating it, I agree: an average hotel. Check in was good. The room size is certainly not bad but the bathroom size is a different story. Very, very small shower area with a curtain, and I hate curtains. Furthermore, I found it difficult to get a decent temperature out of the tap, either cold or steaming (in fact dangerously) hot. Fortunately, it was very clean. Sleeping quality was disappointing as I assume the mattress served its best time. Breakfast was ok, as you can expect from a Germany hotel. A six out of ten score for me.

The hotel is not centrally located but berlin's underground system is easy to get around and a stop just down the street. The key system is outdated and inconvient, a massive key that you need to leave at reception and then collect later. As was on a group holiday in a twin room this was really inconvient. Rooms are basic and are starting to look a little old fashioned but adequate for a quick stopover. Though with no air con, rooms can get a little hot.

Clean, friendly, affordable stay directly on the bus line to Tegel Airport. Perfect choice for our family of four on the last night in Berlin when we needed to get to the airport in the morning. On the UBahn, but more importantly, the XPress Bus to Tegel stops outside and you are at the airport in 8 minutes.

The hotel we choose when visiting family in Berlin. Easy bus connection directly to hotel from Tegel Airport and excellent transport options into the centre of Berlin. Good, clean and generally quiet hotel. Value for money outside the conference & holiday seasons. Rooms are spotless and are spacious for the price & bathrooms are fine. Staff not particularly friendly and could be “trained” to smile more. Bar is tiny and not well stocked which is a lost revenue opportunity for such a busy, international hotel. Breakfast is fine. Popular with groups.

We booked this hotel as it seemed very close to where the New Years celebrations would be held and close to airport and transport links. It was further out from Brandenburg gate than we originally thought but probably a fault of not enough research on our part. We flew in early on New Year’s Eve so knew we probably couldn’t check in straight away so were not surprised when we arrived we were told check in wasn’t until the afternoon and to come back at 3 (which I thought was an hour or so later of what you’d usually be offered at a check in.) The staff seemed cold and we had to ask if we could leave our bags, doing so and going out to explore. We turned back to the hotel at 2:30pm to be told our room wasn’t ready (again we were told 3pm, so understood but was slightly frustrated it seemed a little later than what most hotels would offer) we proceeded to tell the guy at reception we’d wait in reception until our room was ready, sitting on the seats in front of the check in desk and researching things to continue doing for the day prior to the big celebrations. Time passed slowly and when we still hadn’t been approached at 3:20 we asked what was happening with our room only to be told “it’s ready now,” and given the key. This really annoyed me as we’d only discussed earlier we’d wait right in front of the desk and he could quiet obviously see us sat there regularly looking up to see if he’d tell us soon our room was ready. No communication what so ever and the cold and unfriendly atmosphere from the staff continued our whole stay, we did not feel very welcomed as we walked in to the hotel every day. As for the rooms and hotel it’s self it’s basic and you get what you pay for. Clean enough and spacious enough just please change your paper thin, see through towels!

We chose this hotel as it was close to Charlottenburg Schloss where there is a big Christmas Market but still had good bus and U-bahn links into the more central area (tourist sites and other Christmas markets). Overall the hotel is good, basic room but fine for the 3 nights we were there. We arrived very late on the first night and thought the large window/door onto the balcony was broken as we couldn't shut it. We left it until the morning but it was cold and noisy. in the daylight we managed to shut it properly although housekeeping kept opening it each morning so when we returned in the evening after a long day out in the cold we had to wait for the room to warm up once we'd closed the window again! Breakfast was good - wide range of hot and continental offering and tea/coffe/juices etc. Not included in the room price though. We also ate at the restaurant in the evening which we asked to be put on our room bill. In the lift and outside the restaurant door are posters advertising 2 course for Euro 18.95 or 3 courses for Euro 23.95 which we thought was very reasonable. However, we only found out at checkout (which we did at 6:30am) that you have to ask the waitress to get the deal it's not automatic and the receptionist wouldn't make any change when I pointed out the posters promoting the reduced prices. As we had to leave to get the train to the airport we didn't argue any further but worth noting if you eat in the restaurant to ask about the deal in advance to avoid this problem. WIFI was a bit slow but roaming allows you to use 4G these days so not a problem if you're not patient enough to wait!

This was the first hotel we stayed at in our Europe trip and maybe it was our expectations but I was very disappointed. Firstly, we were early so we wanted to leave our bags at the hotel, which they said we could. Small thing, but the hotel staff were quite cold and unfriendly (maybe their English is not good?) and left us to figure out where the luggage room was, how to unlock it etc. Secondly, bed was BROKEN. First time I've ever encountered this, which is strange because the bed was nicely made and housekeeping knew it was broken yet did not bother to inform reception. Hotel staff were quite relax and not that ready to help us resolve the matter, but eventually it was resolved in the end. (By the way, there was no compensation until we asked; it's not that we want freebies but it's just poor business attitude towards customers on the part of the hotel) Thirdly, window was also BROKEN. Again, housekeeping most likely opened the window, and forgot to close it. Just find it strange that they didn't notice it was broken. The scary thing is the window is huge and looms over the bed. Upside is that breakfast is not bad. Personally it's an okay hotel if you really just want something basic, but considering the price is not super cheap I don't think it's value for money. Mind you, we stayed at Ibis hotels in Prague and Vienna, and another 3-star hotel in Budapest and these were all fine (the Ibis hotels were excellent!). So use your judgment to compare. Basically just manage your expectations if you choose this hotel.

I tried an agency to plan our trip and chose this hotel for our stay in Berlin,the staff were all great and polite, my partner speak german but I speak English that both language they can comprehend and assist you, its a budget hotel but the service was great ,breakfast was so good as lost of choices and coffee you have choices too .the room we stayed was decent but i think this will be a problem during summer thou I'm sure there are lots of rooms for all your budget needs. there is a bus near the are going to Tegel airport if you are travelling there from or to, then you can use that as well to go to Zoological gardens to take a bus going to city centre where you like to go, there is a near river on this hotel and park, also lots of convenient stores and services, also there is an underground station nearby . I will definitely book again on this hotel not using any agency for the next flight :-)

Everything was very good. Hotel may be is not new, but everything was clean, WIFI was good. Actually we just spend there overnight time. Most part of holidays we was out of hotel. They have pretty cheap underground parking, but please book it in advance. Breakfast was good, and selection wide enough. All in all value for money.

Soemmeringstrasse 24-26 Berlin BE

Hotel highlights

  • Close to Schloss Charlottenburg
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Located in Charlottenburg-Wilmersdorf within a mile (2 km) of Schloss Charlottenburg, ECONTEL HOTEL Berlin Charlottenburg is within a few miles (5 km) of other popular sights such as Berlin Zoological Garden. This 205-room, 3.5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Located centrally in Berlin, it's also close to Reichstag Building and Brandenburg Gate.


You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM.


All 205 rooms feature free newspapers, safes, and phones. Guests can enjoy satellite TV and stay connected with free WiFi. Hair dryers and desks are other standard amenities.

Property features

ECONTEL HOTEL Berlin Charlottenburg features free WiFi in public areas, a business center, and coffee in a common area. Self parking is available for EUR 10 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free newspapers, laundry facilities, and a TV in a common area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

67.0% of guests recommend this hotel

Total of 499 reviews