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Crowne Plaza Berlin - Potsdamer Platz

4.5 out of 5.0

Recent guest reviews

We enjoyed our stay at this hotel. It is located just a couple of metro stops away from the Brandenburg gate. The station is just a couple of minutes walk away. the breakfast was of good quality and staff friendly. the rooms are modern and finished to a high standard.

This hotel offers high standards of service. Excellent breakfast. Great lobby. Very professional restaurant staff. Helpful front desk. Nice room, quiet location so excellent night sleep quality. Location is also very convenient.

reasonably priced, the hotel is new, shiny, has good sizr comfortable rooms, a good breakfest and great hospitality. As opposed to previous commentators, I thought the the hotel was very quite, despite the music hall across the street. There where huge shows both nights I was there (one of them I attended :)), and non of it was heard in my 4th floor room - despite being situated right on-top of the auditorium. There are more centrally located hotels than this one, yet it sits right next to an S-Bahn station, and of-course is perfect for those coming for a gig at the tempodrom.

I stayed here last weekend. The hotel is nice enough and the staff were friendly. But I have just found out that despite booking and prepaying in full using AVIOS points on the British Airways Executive Club website, my credit card has been charged for this stay. Very disappointed in this service.

Comfortable and enjoyable stay at the Crowne Plaza. Good value for hotels of this standard in Berlin, particularly with an inclusive breakfast. Nice bar area. Excellent staff and service. Good location - you can walk into Mitte in no time.

this is definetely the best hotel i have stayed in berlin, the staff that is on the night shift is incredible the same girl works as receptionist housekeeping and room service and she was great. the room is big and beautiful. and the room service is 24 hours. the bed is king size and is not like most hotels that have 2 twins size bed put together.

We loved this hotel...managed to get a fairly good deal. The location was superb - the room comfortable, quiet and warm (I think we were in a room for the disabled)....the staff were friendly and helpful. Bottom line is that if I come to Berlin again I would certainly consider coming to the Crowne Plaza

The Reservation Centre is forcing payment from me for double booking when I got a confirmation and then in system it showed error. I Informed the helpdesk and after some mails with still no success I did a new booking., Then in my Credit Card - 4 weeks before even I will stay at Hotel - I get 2 booking charges. When I ask to cancel one they say No and they want 90% penalty for that - is this how the Hotel will make profit. I called and emailed from Thailand to Germany but all we get is adamant NO! We SIEMENS have booked nearly the entire Hotel for 1 week and still they force such penalties on us. Their system error for which I showed proof and still they want money. The HOTEL it seems want to make money from customers mistakes and not from Hotel Business!! Please all be very careful, I am still trying to revert this, which looks very difficult because the Management seems to make money more than Customers genuine case.

Clean hotel, rooms are nice and monsoon shower was great! Very easy to hire bikes directly from the hotel. Only problem is the events centre over the road from the hotel, the tempodrom, as it is very loud when a concert is on and large crowds of people which woke us up. Ok if your room is on the other side of the hotel!

Relatively close to the main train station, but I'm not sure if it is within walking distance. We were there the day of the Berlin race, so a lot of the roads were closed and the driver had to take many detours to get us from the station to the hotel. The hotel is across the street from a little park, of which we had a nice view. The room itself was pretty spacious and was nicely decorated. The bathroom was also a good size, although the shower was a little tricky to figure out. We did have a problem with no hot water the day we arrived, and so did many (if not all) of the other members on our tour. It was fixed by the next day, so it ended up being fine, just a little chilly the first day. Luckily, there is a towel warmer. The breakfast was very good with many options. We ate at the hotel restaurant the second night, and that was also good. The wait staff was very friendly and brought a complimentary appetizer (fried goat cheese I think - yummy). In short, I would recommend staying here.

Hallesche Str. 10 Berlin BE

Hotel highlights

  • Walking distance to Checkpoint Charlie Museum and Potsdamer Platz
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Crowne Plaza Berlin - Potsdamer Platz places you in Friedrichshain-Kreuzberg, within a leisurely stroll of popular sights such as Checkpoint Charlie Museum and Potsdamer Platz. This 256-room, 4.5-star hotel has a 24-hour fitness center along with free in-room WiFi and a conference center. It's in central Berlin and also close to Brandenburg Gate and Reichstag Building.


This hotel serves as home to a bar, along with a restaurant that specializes in Mediterranean cuisine. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


All 256 air-conditioned rooms feature minibars, coffee makers, and safes. Guests can expect free WiFi and LCD TVs with cable channels. Other amenities include hair dryers, phones, and desks.

Property features

Crowne Plaza Berlin - Potsdamer Platz offers a 24-hour fitness center, a sauna, and free WiFi in public areas. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and concierge services. Other amenities at this luxury hotel include a conference center, a business center, and a computer station.

Room options

Deluxe Room

King 1 | Sleeps 2

Superior Room

Full 1 | King 1 | Sleeps 2

Room, Accessible (Roll-In Shower)

Full 1 | King 1 | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 1056 reviews