Relais San Lorenzo

5.0 star property

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Couples treatment rooms, Turkish bath, massages
Interior
Lobby sitting area
Suite | Premium bedding, pillowtop beds, minibar, in-room safe
Premier Room | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Reviews

10 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Piazza Lorenzo Mascheroni, 9, Bergamo, Lombardy, 24129
  • Place, Piazza Vecchia
    ‪3 min walk‬
  • Place, Basilica di Santa Maria Maggiore
    ‪5 min walk‬
  • Place, Colleoni Chapel
    ‪5 min walk‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪19 min drive‬

Room options

Deluxe Room

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Family Room (Junior Suite)

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Family Room (Premiere)

  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Family Room (Superior)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Junior Suite

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Premier Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Business Room

  • 205 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

Suite (Relais San Lorenzo)

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Suite

  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Superior Room

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Bergamo

Located in Città Alta, Relais San Lorenzo is within a 5-minute walk of popular attractions such as Donizetti Museum and Piazza Vecchia. This 30-room, 5-star hotel has free breakfast along with conveniences like free in-room WiFi and a hot tub.

What's nearby

  • Piazza Vecchia - 3 min walk - 0.2 miles
  • University of Bergamo - 3 min walk - 0.2 miles
  • Duomo - 5 min walk - 0.3 miles
  • Basilica di Santa Maria Maggiore - 5 min walk - 0.3 miles
  • Colleoni Chapel - 5 min walk - 0.3 miles

Getting around

  • Bergamo Alta Funicular - 15 min walk
  • Bergamo Orio al Serio Airport (BGY) - 20 min drive

Restaurants

  • ‪Il Circolino - ‬2 min walk
  • ‪Polentone - ‬7 min walk
  • ‪Minuscoli - ‬3 min walk
  • ‪Mimì La Casa Dei Sapori - ‬2 min walk
  • ‪Antica Trattoria La Colombina - ‬5 min walk

About this property

Relais San Lorenzo

Guests of Relais San Lorenzo enjoy free WiFi in public areas, a hot tub, and a business center. Valet parking is offered for EUR 30 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a meeting room, a computer station, and express check-out.
Guests can expect 40-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Minibars, espresso makers, and free newspapers are also available.
Recreational amenities at the hotel include a hot tub.

Children under 18 years old are not allowed in the health club or hot tub without adult supervision. Guests under 12 years old are not allowed in the health club.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages. The spa is equipped with Turkish bath/hammam.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (EUR 30 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hostaria

Things to do

  • Hot tub

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Massage
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for EUR 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: EUR 30 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 70.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Air conditioning may be restricted to certain hours from October 01 to April 15 in accordance with national or local laws.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Relais San Lorenzo
Relais San Lorenzo Bergamo
Relais San Lorenzo Hotel
Relais San Lorenzo Hotel Bergamo
San Lorenzo Bergamo
San Lorenzo Hotel
Relais San Lorenzo Hotel
Relais San Lorenzo Bergamo
Relais San Lorenzo Hotel Bergamo

Frequently asked questions

Are free cancellation options available at Relais San Lorenzo?

Relais San Lorenzo provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What can I see near Relais San Lorenzo?

This hotel is situated in Città Alta, just steps from Piazza Vecchia and Funicolare San Vigilio, and within a short walk of Bergamo Botanical Garden. You'll also find Colleoni Chapel and Basilica di Santa Maria Maggiore less than a mile away.

Will I be able to park at Relais San Lorenzo?

Yes, covered valet parking is offered for EUR 30 per day. An electric car charging station is also available for guests.

Is a spa located at Relais San Lorenzo?

Spa services at the hotel include couples treatments and massages.

Are there luxury amenities available at Relais San Lorenzo?

Yes, guests can indulge in luxuries such as a hot tub, a restaurant, and champagne service at this hotel.

Does Relais San Lorenzo include a casino on the premises?

No, Relais San Lorenzo doesn't have a casino.

Is there an indoor pool at Relais San Lorenzo?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Relais San Lorenzo a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and proposal/romance packages.

Does Relais San Lorenzo have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Relais San Lorenzo feature a restaurant that includes a breakfast menu?

Yes, Relais San Lorenzo serves free buffet breakfast at Hostaria each morning.

Does Relais San Lorenzo allow pets to stay for free?

No, pets aren't allowed at Relais San Lorenzo.

Does Relais San Lorenzo have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Relais San Lorenzo?

The closest major airport to Relais San Lorenzo is Bergamo Orio al Serio Airport (BGY), which is 7.4 mi away (20 minutes by car). Another top airport is Linate Airport (LIN), which is around 25 mi away.

Can I book a room with a balcony at Relais San Lorenzo?

Yes, some guestrooms at this hotel offer either a furnished balcony and a furnished patio where guests can enjoy valley views.

Relais San Lorenzo Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 166 out of 179 reviews
Rating 8 - Good. 10 out of 179 reviews
Rating 6 - Okay. 3 out of 179 reviews
Rating 4 - Poor. 0 out of 179 reviews
Rating 2 - Terrible. 0 out of 179 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Super hôtel, personnel attentif aux clients, très bien situé.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

F

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura nuova, silenziosa e pulitissima. Nel centro del centro. Prezzo ottimo per quanto offerto (seppur fuori stagione)
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura, stanza molto confortevole e personale molto cordiale.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loistava majoituspaikka loistavalla sijainnilla .Ainoa miinus kylmä kahvi aamiaisella.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good experience...

Really pleased about the overall experience. Really exceptional service and incredible breakfast. Room was good, but not exceptional. Great Milton Brown toiletries. Fantastic location!
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Esa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New building in old City.

Friendly staff and excellent service, the restaurant could reach out for a lot more though..
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location; Service excellent. Beds a bit hard!
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avkopplande och lyxigt

Fantastiskt hotell med en avkopplande och lyxig miljö.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, fantastic facilities, extremely comfortable. All members of staff were friendly, attentive and most helpful.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay

Beds too hard Not enought toiletries
Stayed 1 night in Oct 2019
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Modern Hotel

Staff were excellent, the room though was disappointing for us, in our view it was badly designed, it looked excellent but not at all practical It would have been good to have been informed that the main restaurant was closed, but there were excellent ones close by. Good location
Stayed 5 nights in Oct 2019
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic The staff are amazing Left my phone on lobby table and they tracked me down before I knew I had lost it
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super!

Hotel bellissimo, camere di qualità e classe, servizio accurato. Ristorante spettacolare, ottima spa e bella terrazza con jacuzzi.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building, location and staff. Real gem in the heart of the Citta Alta.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful rooms and excellent breakfast.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

The Relais San Lorenzo is situated in a perfect location, with the ability to walk out the door and into history. Even the restaurant is integrated into Roman Ruins. The hotel itself is fabulous - clean, modern, comfortable, and with a great breakfast!
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was very modern and very cool. the restaurant set inside ruins was incredible. bergamot is a beautiful city
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Bergamo

The hotel was just perfect, beautiful, clean, great service and perfect location. There is not better place in Bergamo than Relais San Lorenzo
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é muito confortável e de bom gosto. O restaurante foi construído em meio a ruínas no subsolo. Excelebte café da manhã. Todos os funcionários foram muito simpáticos.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FANTASTISK

FANTASTISK; hotell, service, personale, historie, beliggenhet. ALT
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr stylisch, super Garage ,tolle Lage , sehr gutes Frühstück, Personal sehr hilfsbereit und freundlich. Dieses Hotel sucht seinesgleichen.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flott beliggenhet, super service og topp standard!
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Philip B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay at Relais San Lorenzo

The entire staff was friendly and always very helpful. We had stopped for lunch before staying there on the way to another destination in Italy just to see the accommodations and they couldn’t have been nicer! Our room was wonderful, the spa delightful and dinner was amazing. It’s location couldn’t be better right at the end of the old Town. It was our last night in Italy with a plane out of Milan at 1:15 and it was simple leaving at 9 after a great breakfast in their unique cavern restaurant. We’d stay there again unquestionably.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My spouse and I are not your "typical" couple. However, EVERY staff member made us feel welcomed and they were very attentive and loving. This location is a little hidden but that's what we were looking for because we like small and quaint. It is very clean and dust free. The room we got was close to the elevator so it was very noisy and became a bit aggravating. That wanted to change our room but we just didn't want to pack all our things and move. That was a plus for us. I was celebrating my birthday and Dana an Paslo (owner) made a special connotation in celebration for me. She was very personable and invited us back, The conversation did not seem forced like she was trying to appease us because we were patrons. It felt like a genuine care for our return. There is breakfast included and it is very filling. There is a selection of fruit, breads, cheeses and meats. Also there is a menu that you can order eggs any way you like, bacon and sausage. These are included. They also have other items for a small fee. However, it is very filling and satisfying and I don't think you would have to purchase additional. A couple of days we had tours that began before breakfast started but we still was offered a "box" breakfast that was delivered to our room prior to departure. The "box" was actually a hefty bag that had more than enough in it to keep you full for several hours. It pretty much had everything. If we are ever back in Bergamo, we definitely will stay here.
Stayed 5 nights in May 2019
Verified

10/10 Excellent

elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel parfaitement situé et luxueux

Hotel situé au cœur de la vieille ville. L’architecture permet d’y être au calme, mais au prix d’une absence de vue sur la ville environnante et la campagne. Le style du bâtiment est très années 70/80 ce qui surprend au milieu de maisons et d’églises multi-centenaires. Les chambres sont modernes, agréables, assez luxueuses, mais il y manque deux ou trois prises électriques. Service impeccable et remarquable restaurant en sous-sol au milieu des vestiges anciens.
Stayed 1 night in Apr 2019