21c Museum Hotel Bentonville

4.0 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for 21c Museum Hotel Bentonville

Lounge
Exterior
Exterior
Property amenity
1 bedroom, premium bedding, down comforters, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Pet friendly
  • Breakfast available

Explore the area

Map
200 Ne A St, Bentonville, AR, 72712
  • The Momentary
    ‪12 min walk‬
  • Crystal Bridges Museum of American Art
    ‪14 min walk‬
  • Walmart Headquarters
    ‪16 min walk‬
  • Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪22 min drive‬

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Room options

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(32 reviews)
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Luxury Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(13 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Luxury Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

Luxury Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Luxury Suite

  • Sleeps 4
  • 1 King Bed

Luxury Room, 1 Double Bed, Accessible

  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Bentonville

Located in Downtown Bentonville, 21c Museum Hotel Bentonville is within a mile (2 km) of popular sights such as Crystal Bridges Museum of American Art and Walmart Headquarters. This 4-star hotel has 104 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • The Walmart Museum - 2 min walk - 0.1 miles
  • The Momentary - 12 min walk - 0.6 miles
  • Crystal Bridges Museum of American Art - 14 min walk - 0.8 miles
  • Walmart Headquarters - 16 min walk - 0.9 miles
  • Scott Family Amazeum - 19 min walk - 1.1 miles

Getting around

  • Northwest Arkansas Regional Airport (XNA) - 24 min drive

Restaurants

  • ‪Onyx Coffee La - ‬2 min walk
  • ‪The Pedaler S Pub - ‬11 min walk
  • ‪Eleven at Crystal Bridges - ‬19 min walk
  • ‪Table Mesa Bistro - ‬1 min walk
  • ‪Lady Slipper - ‬4 min walk

About this property

21c Museum Hotel Bentonville

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center
21c Museum Hotel Bentonville features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include free use of bicycles, a computer station, and express check-in.
Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, minibars, and espresso makers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (USD 9 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Hive

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Skydiving

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay
  • Pet weight must not exceed 50 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Service fee: USD 5 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Valet parking fee: USD 9.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 4:00 PM—-1:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

Is a free cancellation option available at 21c Museum Hotel Bentonville?

21c Museum Hotel Bentonville provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at 21c Museum Hotel Bentonville?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at 21c Museum Hotel Bentonville on Jul 2, 2025 start from $209.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around 21c Museum Hotel Bentonville?

This hotel is situated in Downtown Bentonville, just steps from The Walmart Museum and Midtown Shopping Center, and within a short walk of Lawrence Plaza Ice Rink & Splash Park. You'll also find Crystal Bridges Museum of American Art and The Momentary less than a mile away.

Is there parking available at 21c Museum Hotel Bentonville?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 9.00 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does 21c Museum Hotel Bentonville feature a casino?

No, 21c Museum Hotel Bentonville doesn't have a casino.

Is there an indoor pool at 21c Museum Hotel Bentonville?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at 21c Museum Hotel Bentonville?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and free Internet access.

Does 21c Museum Hotel Bentonville have a hot tub?

No, there isn't a spa tub at this hotel.

Does 21c Museum Hotel Bentonville have a restaurant with a breakfast menu?

Yes, 21c Museum Hotel Bentonville serves a cooked-to-order breakfast for a surcharge at The Hive.

Does 21c Museum Hotel Bentonville allow pets to stay for free?

Although they can't stay for free, pets are welcome at 21c Museum Hotel Bentonville for a fee of USD 75.00 per accommodation, per stay.

Does 21c Museum Hotel Bentonville have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to 21c Museum Hotel Bentonville?

The closest major airport to 21c Museum Hotel Bentonville is Northwest Arkansas Regional Airport (XNA), which is 14 mi away (24 minutes by car).

Are there rooms with balconies at 21c Museum Hotel Bentonville?

No, there aren't any guestrooms with balconies at 21c Museum Hotel Bentonville.

Does 21c Museum Hotel Bentonville have a wedding venue on site?

Take advantage of the wedding venue at 21c Museum Hotel Bentonville if you plan to say "I do" during your trip.

21c Museum Hotel Bentonville Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 853 out of 1003 reviews
Rating 8 - Good. 103 out of 1003 reviews
Rating 6 - Okay. 36 out of 1003 reviews
Rating 4 - Poor. 4 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing and love the rooms and overall comfy vibe !
Stayed 2 nights in Apr 2025

10/10 Excellent

Monique

Stayed 2 nights in Mar 2025

6/10 Okay

Amy

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Too expensive for bad service

Terrible check in - no staff available for valet parking, fast check in, helping with luggage. Then front desk staff told me hotel restaurant didn’t serve breakfast until 11am. When I left the hotel to get breakfast elsewhere the next day, I realized the restaurant was, in fact, open. Hotel needs to train the staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly and kind. We traveled with our dog and it was such a joy to have him with us combined with the ease of 21c being close to everything.
Stayed 2 nights in Mar 2025

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ana, Keller

Business traveler
Liked: Property conditions & facilities
Really cool place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Traveled with pets, Traveled with family
Liked: Amenities
Art was fantastic. Staff wonderful Very dog friendly! Had a great time.
Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property even though construction is in the area. Very safe! Immaculate accommodations and very clean! Service at the Bee Hive was top notch!
Stayed 1 night in Mar 2025

6/10 Okay

Maggie

Traveled with group
Liked: Cleanliness, property conditions & facilities
Perfectly adequate hotel which believes itself to be wonderful. Some staff were delightful. Others were downright off hand. Surprising considering it’s not a cheap option. Food was excellent. Current arrangements with building works make accessing the hotel challenging and car parking on the other side of the building. Free valet service would have been a gesture of recompense but not available.
Stayed 3 nights in Mar 2025

10/10 Excellent

Brooke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff was kind, attentive and helpful. Check-in process was quick and painless. The Hive was fun and lively - great atmosphere and food/drinks. Room was very spacious - size of a suite at other hotels but without the price tag. Overall wonderful experience
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable rooms. Very pleasant and helpful staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Art Oasis in Arkansas

I travel to Fayetteville multiple times a year to visit my daughters at the University, and I decided to stay in Bentonville this time as we all love the art scene there. 21c did not disappoint! The art exhibits were phenomenal, both playful and thought provoking. Absolutely loved the roving green penguins. Service ranged between super helpful and friendly on one end of the spectrum and snooty and aloof on the other end. Maybe the snooty people were part of an art installation. :)
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend highly!

This is an awesome hotel. Extremely helpful and friendly staff, beautiful and interesting art collection, and comfy and nicely appointed rooms. Also a great location. Highly recommend!
Stayed 1 night in Feb 2025

8/10 Good

RS

Liked: Cleanliness, staff & service, property conditions & facilities
Art work was disturbing
Stayed 2 nights in Feb 2025

10/10 Excellent

Barry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy And Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inspirational

From start to finish, 21c delivered an inspiring stay! Thank you for bringing art, architecture and culinary delights to Bentonville to captivate our mind and soul.
Stayed 3 nights in Feb 2025

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Good hotel in Bentonville. As a “Museum” hotel, the lobby was in the midst of hanging new installations, so it was a bit bare.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rayna

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

The worst hotel in terms of customer service

I had such high hopes for this hotel. I was on an interview. I chose this property and was stunned at the lack of hospitality and professionalism by the staff. The worst encounter I have had at a hotel of this star class (4) has been at 21c. Hipsters usually are at the front desk and scowl at you. No hi how are you or can I help you. It is a joke. At nighttime the front desk “service” is even more horrendous. There is a large woman at night working who stares at guests and doesn’t say a word to them. I have had a better experience at a roadside motel compared to 21c in Bentonville. It was incredibly shocking to see how little people cared. My Nespresso machine wasn’t working and I needed coffee so I called to the front desk in the early morning and I was told to come down to get lobby coffee and asked if I turned on machine (really?). went to the restaurant to obtain a cup, and it was watered down Lavazzo. Nespresso machine was eventually replaced I believe by housekeeping that day when I was out. Someone should have come up immediately with a new coffee machine. What a joke. Again how is this a 4 star hotel for executives traveling to Walmart?!?! I am a seasoned professional who has never experienced such crappy treatment in a hotel. That being said, I went for dinner in the hotel’s restaurant, where the service was excellent. Staff there at bar in particular were very friendly. The hotel as an art museum is a really cool concept. However I wasn’t offered a tour.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maya

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous wimsical and crazy looking rooms. We loved to spend time in them. Evidently there ie only one of those suites decorated like it. Consider yourself lucky if you get picked. The gallery space on the first floor/lobby displayed delicious art pieces. Conveniently located to downtown and various attractions as well as the Cristal Bridge Museum, a must see!
Stayed 5 nights in Jan 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Molly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place to stay with great environment and fun people
Stayed 4 nights in Nov 2024

10/10 Excellent

Isaac

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Jan 2025