Xiyuan Hotel3.5 out of 5.0
Recent guest reviews
Stayed at the hotel again after a 5 year break, having been coming here since 2004. The hotel has been refurbished over the past few years and the rooms are much cleaner and the bed quite comfortable versus the hard bed of the past. However, breakfast is now largely Chinese, the aircon didn't work and the shower pressure was poor. So not sure if it works for foreigners unless you're here to visit the zoo which is nearby. It also took forever to check in. However, the clean, large rooms with good beds should be an attraction. There are restaurants nearby.
I have stayed in this hotel since I were young due to my dad's business trip purposes. I guess the fun part is that if you are then arranged to stay at the main building itself and not at the "suites" which is actually an old building located 100m away from the main building. both new and old building I have stayed, overall experience the room is a bit "spooky" due to the room lighting or it must have been me being small nerve :) wifi is good at the main building lobby but it might not be good at your room, depending on your smartphone. definitely not working well on my laptops. breakfast was okay.. used to love their international cuisines at the first floor but this time was located at the second floor or Chinese cuisine. I would say their Chinese cuisine is actually local mainland Chinese cuisine and not those international standard ones. there is Beijing zoo and Carrefour and KFC at the opposite of the hotel, around 500m walking distance. lighting in the room can be better to create a more comfy feeling....
This hotel was booked for me by my business client in Beijing. When we rolled up, I was impressed by the appearance of the hotel. My client checked me in. Instead of being shown to the lift, to my surprise, we were told to exit the building. There was no evidence of any customer service or assistance whatsoever. My client’s rep rolled my suitcase down the road for me to a place called Building 6 (Xiyuan Villas) at the very back of the hotel lot. As it turned out, Building 6 was grey and dingy. The carpets were worn, the staff at the reception of that building appeared quite surly and no one spoke English. There was no lift and my room was on level 3 so my client rep carried my suitcase up to the room. The room was very large and had a kingsize bed, a desk, a sofa, armchair and coffee table as well as a mahjong (gambling) table. The whole room reeked of cigarette smoke with an overlay of cheap air freshener. It became apparent to me what this room was typically used for. The chain on the door did not work. My room had a view of what appeared to be an electric bus terminus. Traffic noise was constant - it seemed the windows were not double-glazed. The bathroom was large but run down, poorly lit and draughty. There were toiletries but all were labelled in Chinese only. The place felt quite unsanitary, so I never unpacked or walked barefoot in the room. Since I was only there for 4 nights, I thought I would suffer it but on the first 2 nights, I was awakened around midnight by the excessively strong smell of tobacco smoke coming into my room via the airconditioning unit. When I went downstairs on the first morning, the thick smell of tobacco smoke pervaded the stairwell by my room. The second night was awful as I started to cough and wheeze and became physically sick. The next morning, I spoke to reception in the main hotel and this is the beginning of my excellent review of this hotel. The man I spoke to at main reception instantly apologised and transferred me to a room in the main building. He said, and I understand totally, that it is difficult to stop guests from breaking smoking rules in the middle of the night. He sent someone from the concierge to carry my case down from Building 6 and up to my new room in the main building. My new room was smaller than the old one but it was very clean, well-lit and quiet. The bed was one of the most comfortable beds I have ever slept in. Although the temperature took a while to get down to where I wanted it to be, it eventually adjusted. I would absolutely stay in this hotel again, but only in the main building. It was only after I was moved that I was able to fully appreciate the great customer service in the main hotel, the central location, the wealth of excellent restaurants around the hotel and its proximity to interesting Beijing attractions and the city subway. I have every intention of staying in the main hotel if I work in this area of Beijing again. I enjoyed my last 2 days. All my additional comments are about the main hotel only. For any non-smokers and travellers who are very particular about cleanliness, I recommend paying a little extra if you must but absolutely insist on staying in the main hotel. Avoid Building 6 at all costs if you value your health and wellbeing.
This BEAUTIFUL hotel overlooks THE Chinese Mint (across the street). The rooms are spacious (for CHINA) and the revolving restaurant on the top floor gives a spectacular view of Beijing as you eat. There is an egg prep station, LOTS of normal Chinese foods and most of the western-type foods you might want. The bacon is ALMOST cooked but the omelets are custom built (you point to the ingredients you want. The lobby is vast and allows for the hotel to put on cultural and art shows/performances. Last week they had a music and art show of ancient Chinese Heritage. Period costumes and ancient art demonstrations for and hour and a half (several different shows in that time period).
All rooms is very hot, The breakfasts are few and limited, Halal Restaurant is located in the lobby. Of the bad things that most employees speak only Chinese. Maybe only one can speak English. Thank you
The place was in a good place as easy to walk to shops. The room was big and was wonderful. The view from the room was good as got to see the city when the smog or fog was gone. The room was clean excellent every day and they did the call to wake us up on time so it was good.
We booked this hotel since the previous hotel we stayed at was sold out. The hotel is pretty convenient to the metro line. The lobby is nice and the rooms are a good size with a nice view. The room was reasonable at like $91 usd per night. The room did not include breakfast, but the wifi worked well. There is also a gym, but we did not use it.
For a first time visit to China, I had no idea what to expect from hotels. This was my first stop on a 12 day China tour. The lobby was large and modern. The rooms were good sized, with a nice separate shower from the bathtub. Was it a little worn in spots? Yes, but certainly not dirty, just signs of wear. Nothing to serious. China doesn't drink coffee, so make sure you bring some good instant, sugar and creamer with you, because what they serve is probably not what you are expecting. The beds. Rock hard. And I like a firm bed, but these were damn hard. Oh well. The breakfast buffet in the morning was absolutely fantastic. Best I had in China. Both western and Chinese food. As far as staff speaking English, it was enough to get by. There are also a couple restuarants and a shop for some groceries near by.
I stayed here for 3 nights. The bed was firm, but pillows wonderful. Slept very well. Central heating starts the middle of November in Beijing, but I found the room to be plenty warm enough. Everything except a razor is provided, including 2 bottles of water a day. The TV in my room wasn't connected properly so I used my translator to write in Chinese characters, "please fix TV". When I came back to my room, written on my note in English was "TV fix now" which gave me a chuckle. There was a hot water pot which I used to boil tap water to make the instant coffee I brought from home. It was nicer than the Nescafé provided. I never had stomach upset from the boiled water. The breakfast buffet was very nice with both Chinese & American style food provided.
The hotel is near the zoo and handy to the station. It is billed as a 4-5 star hotel but the rooms are in need of an upgrade. The bathroom tiles have mould in the grout. The granite around the hand basin had a big crack and wallpaper was peeling off the walls in parts.
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
- Health club
Located in Haidian within a short walk of Beijing Planetarium, Xiyuan Hotel is within a mile (2 km) of other popular sights such as Beijing Zoo. This 3.5-star hotel has 655 guestrooms and offers conveniences like 3 restaurants, an indoor pool, and free in-room WiFi. Purple Bamboo Park is also 0.9 mi (1.5 km) away.
Enjoy dining at revolving restaurant, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with breakfast, served for a fee from 6:30 AM to 9:30 AM.
Xiyuan Hotel's 655 air-conditioned rooms provide free bottled water. Guests can expect to find TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers.
At Xiyuan Hotel, guests enjoy features like an indoor pool, a health club, and free WiFi in public areas. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, a garden, and a gift shop.
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 462 reviews