The Westin Beijing Financial Street5.0 out of 5.0
Recent guest reviews
I had a rough time with plane and visa issues, got there late during the night, but the service was welcoming and nice. Airport pick up was very helpful taking me through all the immigration formalities. Room is nice, standard of the brand. The dinner is a little pricey, but much things to taste! I had the particular help of Mary from concierge service, speaking English (likes to sing written on the badge) and helped me a great deal. At the business center staff was also helpful as I couldn't access any of my emails. All in all, a short experience but with helpful personnel despite the language barrier, the staff is speaking English in the main areas such as the restaurant and few of them at the lobby. Thanks!
Amazing how far a great hotel can fall. Staff are nice enough but limited English and limited international/five star training. Hardware remains good but again it’s let down by bad process and aging lack of attention. Brunch that used to be excellent has fallen into completely unsatisfactory 2 maybe 3 star standard. Bit of a shame as was a great hotel 5 years ago.
Sorry for the late review, it should be done two month ago. Fortunately I still remember what I experience with you. I would like to mention Yang Shuai (杨帅), she is a very initiative front officer, greeting me before I approach your counter. And share many information with me after standard check in procedure. The location is good, near to subway station and other tourist site. Hope to see you soon.
Chose to stay at this Westin for the close proximity to main tourist attractions of the forbidden city and Tiananmen Square- just a short taxi ride away- so i don’t have to be stuck in long traffic jams. Was upgraded to the Westin renewal suite as part of spg platinum privilege- large room and very clean, although the room is a bit dated. Minor issues with hotel were corrected promptly- as with any old hotel rooms- sink was stuck, found the mattress too sunken in the middle, and the room not cold enough- these were fixed promptly. The club lounge was good too- service and attentive staffs. However breakfast at senses restaurant was a bit of a disappointment- not everything were refilled- hot milk, fruits, and food generally stopped being refilled at 9.45am although breakfast was till 10.30am. Concierge was knowledgeable and helpful too.
I have known the Beijing Westin Financial Street since it was opened I think in 2004 or so. I was the first three customers - the other two being guests I was hosting for a conference. So I have watched this hotel grow over the years and establish an unrivalled position in the financial street on the west side of Beijing. First, location - th financial regulators and several of china’s largest banks within walking distance. Second, the size not large, not small but cosy. Third, two of the three restaurants - Prego and Jewel are the most serious restaurant in the financial street area. You can’t go wrong hosting personal or professional friends. Great priced. Fourth, they treat platinum members well - not once did I have any reason to complain. Fifth, great executive lounge, with breakfast and evening canapés as well as international newspapers. Sixth, decent gym and swimming pool (although I like the gym and swimming pool at the nearby ritz better. Seventh, great well motivated staff at every level. Today, no less than the cleaning lady by the name of Li Bi Fang, reached out to talk to me and offered the simple but elegant touch of leaving the water and glass by the side of the bed I preferred sleeping in. A few days ago Brook the lounge executive helped me with an immigration matter professionally. Overall, the hotel feels cosy despite its size and it has nice elegant corners.
Our experience at this property was awesome. We arrived and saw massive Ginger Cookie Houses which gave a Christmassy vibe that I found endearing. Went to check in with Vivian, who stole the show! We had a nice chat with someone that actually spoke good English. After some chit-chat and explaining our journey she surprised us with a nice upgrade to an upper floor with one King bed. We were on our last day of our 14-day trip and started feeling rusty, but the room was ready so we could take a power nap. Breakfast was massive with a great deal of choice. You could eat anything from croissant to chicken noodles. As a tip, all I can suggest is not to lay on those beds unless you actually want to sleep. They are so comfy... you will have issues waking up on time!
Service was average from the start. l don't want to be apologised every second! l want confirmations. the whole point of choosing this place was because it is smack in the middle of the financial street, therefore business! go go go... wanted efficiency, speed and expected, but far from it. it wasn't even a peak time when l arrive and services felt stretched. a check-in at 3pm doesn't really help either. the rooms are a tad old. you will notice the years taking the toll, and the basic wear&tear, the tv is ancient and tiny, what is the point of having a see-through bathroom when you can barely see the screen? (the mishaps in design of the 2000s l suppose) and...wow the highest l have ever paid for a diet coke (65rmb! are you kidding me??! 10usd/eur ish, plus surcharge) the walls are paper-thin... l could hear both sides of my walls and corridor, windows are not helping much with the fourth side either. not a good sleep, even my shower head just bends downwards like the experience. breakfast was a sizeable bigger than average, though quantity (maybe sufficient to fool the average chinese), it just lacks quality. staff are cold. the massive accolades from local reviewers for its 'famous' buffet (similar to it's sister westin in sh) was and still l suppose a seller, bu just doe not live up to its reputation anymore, cheaper goods and you notice the significant (negative) difference 5yrs on... the amenities/gear for the gym was a nice touch. its been a while l had to say something negative about staff, but the costant excuses just doesn't make things easier, l would rather not knowing that telling me what you can't do or not have(s). even though my local office is just across the road (main reason for me to test this place) and quite high praises from other reviewers; l will 'fight' the chronic bj traffic instead, for a better choice. a premium "business hotel", feels 4 star, though if it wasn't called Westin it would have been a reasonable 'pass' in china and convenience (for the location), otherwise just falling short across the board. sad a word to describe the place: "tired" tired harware tired service tired me
We requested a suite for our overnight stay in Beijing because of our flight change. The room is very comfortable and has two bathrooms. There are also welcome fruits / snacks, along with bottles of water everywhere from living room to bathrooms. The executive lounge breakfast has a good combination of Chinese and western foods. The service is very good. I will definitely choose to stay here again despite that this seems to be mainly for business people instead of random tourists like us.
Stayed for a business trip and truly enjoyed the hotel. Close to financial center but also easily accessible to shopping and local sites. The hotel staff is wonderful. I have to say that Mary Ma at the SPG preferred deck went above and beyond to make sure my stay was going well and also walked me to the car when I was departing. Ate at the hotel a few times: The sushi restaurant was hugely disappointing. I felt the fish was a little old or dried out. Service was nice. The Italian restaurant was good and they really tried to be authentic with the food. The breakfast buffet was my favorite with the international choices and healthy foods. Great job here..and lots to select. Plush bar is nice for tea or a drink. Lovely shopping center / mall across from hotel. If you need a Starbucks fix or american fast food.. it's two blocks away. Fitness center was really nice and clean. Good machines and well maintained. The pool chorline is way too high and went you first walk in, it's almost intoxicating from the concentration of chorline. Not good. Don't let the local map fool you.. the major sites of Beijing - Forbidden Palace etc. are a long walk from the hotel - so take a taxi. Also, taxi's are very picky about giving you a ride back to the hotel..so be careful or make an arrangement for a car service.
Living in the hotel for business for 11 nights. The hotel room is spacious with simple decorations. Breakfast has a variety of choices from western omelette to Chinese noodles. There is a lot of fruit which is good under the dry weather. The western restaurant food quality has room for improvement. The staff are helpful to get a taxi for me. Overall, it is a good hotel for business as it is close to the office. Not recommended for leisure travel as there are not many restaurant choices.
- Free WiFi in rooms and public areas
- Onsite dining
- Health club
Located in Xicheng, The Westin Beijing Financial Street is within a few miles (5 km) of popular sights such as Forbidden City and Tiananmen Square. This 5-star hotel has 438 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi. Located in central Beijing, the hotel is also near Beihai Park and Great Hall of the People.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.
All of The Westin Beijing Financial Street's 438 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Free bottled water, safes, and ironing boards are also standard.
The Westin Beijing Financial Street features a full-service spa, a children's pool, and a health club. If you drive, self parking is CNY 30.00 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
88.0% of guests recommend this hotelTotal of 1255 reviews