The North Garden Hotel3.5 out of 5.0
Recent guest reviews
We had a great experience here!!! The room was clean, the people were very helpfull, the breakfast was terrific!!! Just the bed was hard!!!! But we had a good time. The localization is great, we can go shopping, eating in a very short distance!!! Actually we're in the city center!!!
I checked into this hotel by mistake. I had the name of my tour group's hotel wrong. The people here were very helpful in contacting my group and in providing a room at the last minute. Contrasted with other reports here, the bed was comfy and clean. The breakfast selection was terrific with both Chinese and Western options in a lovely roofed-over garden setting. The water was hot and lots of it and the location just around the corner from a shopping street and a subway stop from the Forbidden City. Negatives: The hallways could do with an update. And about the rugs: I've stayed in lots of hotels in China and, unless it's a 5 star, if there are rugs, they will be overdue for a cleaning. Unfortunately it's typical. My suggestion: wear the slippers provided and don't sleep on the floor.
The hotel's location is definitely amazing. Literally 2 metro stops away from Tiananmen Square and the entrance to the Forbidden City. Had no problem moving around. The service was a bit serious and not that helpful but if you talk to them a little they are open and willing to help you. The rooms had no A/C and therefore this was a huge problem in such a warm city like Beijing. Nonetheless, the location definitely made up for any problems because we left early in the morning and came back late just to fall asleep.
First visit to Beijing and found this to be a good location, shopping and sites are nearby. As for the hotel, there are not many positives. Rooms are ok size, but dirty and worn out. Carpets in our room was filthy (see pic). Beds and linen were hard. Staff were very unfriendly! Breakfast was average.
The only good thing we found staying here was the location. It is an excellent location, right by Wangfujing Subway line and right off Wangfujing street, very close to the markets and walking distance to Tian Sq and Forbidden City. The beds were very uncomfortable. Do not stay here and expect Western standard hotel. The third extra bed was so springy and bouncy it was like a water bed. As many have mentioned in reviews I would reccomend paying a bit extra for a Western chain hotel with comfortable beds! Breakfast was included in our room rate. Not work the 100rmb extra fee if you had to pay. The food was mostly cold. The fresh omlettes weren't bad though and there was some fresh fruit. Additionally, we had booked a room for three people telling them we needed an extra bed and for them to contact us if there were any issues. When we checked in they informed us there is 240rmb extra fee per night. We told them they cannot spring an extra fee and then did drop the extra fee.
This hotel is fine but not really geared for international travelers. Not very many staff spoke English, so don't expect to be able to pop down to the desk for questions/directions. The room was no smoking but the no smoking sign was directly behind the ashtray. Room wasn't as clean as it should be, and the room was very tired and not well maintained. Internet was very slow. On the plus side, very good breakfast, and the location is hard to beat, right on the walking street area of Wangfujing. Overall, fine, but I would recommend to spend another 20-30 bucks and stay someplace nicer.
We stayed here during a recent business trip to Beijing. Firstly we chose this hotel due to its location. It is just of Wangfujing Street main shopping boulevard area. The other major attractions like Tienanmen Square and Forbidden City are just a short taxi ride away. For Beijing standards the hotel rate falls in the mid-range. It is an average size hotel and the staff are quite helpful with all our needs. The rooms are of average size though the bathroom is a bit tight but manageable. I feel the hotel is quite good in general. The main qualm I have is the beds in the room are really hard and feel like its devoid of a mattress. Most of the other items are manageable and perhaps some refurbishment needs to be done, for example the carpets are a big aged. The breakfast area is a nice open area with a high ceiling with the rooms on higher floors overlooking into this area. The food itself is average but to be expected for a hotel in this price range. Overall it is a good budget hotel but could truly be better with major improvement in the bedding provided in the rooms.
Very sorry to say that I was very disappointed with this hotel,we were given complimentary upgrade due to celebrating our anniversary,the staff were very helpful but the room was extremely basic and not sufficiently clean,we complained and were given another room which was slightly better. I can cope with basic as long as clean. The bed was the hardest I have ever slept on,not good but the location was fantastic,right in the centre of things and walking distance to the forbidden city etc. unfortunately I wouldn't stay there again but the staff were as helpful as they could be.
The location is awesome and outweighs most minor negatives about this hotel. Just steps outside of the front door is Wangfujing, shopping, malls, 24 hour McDonalds, etc. if you are ok with a short walk, Tiananmen Square and the Forbidden City are also within reasonable walking distance. The location is so good that I've stayed here twice! The subway is also just a short walk. If you are a patient person and don't have too much luggage, the Airport express is manageable. It was 28RMB total and only two transfers. (I would not recommend this with kids. Few escalators and Line 2 was pretty crowded) Take "Exit B" from the subway at Wangfujing, walk towards the McDonalds sign and turn right at the McDonalds. It's half a block on your right. I have not had any difficulty with the staff or communication with them. Their English is adequate and they are very kind. They will arrange late checkout and help arranging transportation back to the airport (no shuttle - metered cab) However, if you plan to spend much time in the room, they are adequate and really have everything you need, but the beds are just BAD. They are rock hard and give little comfort above sleeping on the floor. The wifi was a little frustrating too, but if you are here for sights and shopping this one may be perfect for you! If the beds were even average, I'd gladly rate this one a "5."
While the staff is helpful and the location is very central I really didn't like my stay here. I only stayed for a night but I really regret choosing it. While there were some small things like the wi-fi switching off and on and sometimes being extremely slow, The air condition is really loud sometimes, the bed was very hard etc. There was also some confustuon as I had to pay 300yuan extra when I arrived. Even thought my booking said that everything was paid already. But I was too tired to complain at the time. But the worst thing was that the sheets in the bed didn't really feel clean. I woke up in the middle of the night and my legs were itching. When rushing to the bathroom I had gotten bitten a lot on my legs be some sort of insect! I tried to make the best of it by wrapping myself in the blanket and it worked against getting more bites. But still! I will not stay there again!
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 154 reviews