Park Hyatt Beijing5.0 out of 5.0
Recent guest reviews
Thank you so much to every single team member involved in making Park Hyatt Beijing my home away from home. Firstly, I've now stayed in Hyatt hotels for over 100 nights this year, and now onto my third month at Park Hyatt Beijing. The service team is amazing, just the type of service that I enjoy. They are not over the top with their service, they have a subtle approach to service which shows they genuinely care about you when it matters most. The housekeeping team is amazing, always so warm and caring, looking after each of my needs (to the point they know which are my favourite fruits). The butler team went out of their way to celebrate my birthday, as a frequent and lonely business traveller, I felt truly loved by the Park Hyatt Beijing butler and reception team. In terms of the hotel, I love the subtle, warm, home feel that this hotel offers with amenities and facilities that exceeds the standards that one would have for a five-star hotel. From the bottom of my heart, thank you team, I am looking forward to continuing my stay at the hotel.
The design of the hotel is beautiful, from the lobby on the 63rd floor to the layout of the rooms. The rain shower and big tub in the rooms is very nice, and everything is well laid out. The breakfast had incredible variety and the food was quite good. The only complaint I had- and I realize this is more of an issue with Beijing than something the Park Hyatt can control, is that it was always a challenge to get a taxi/Didi from the hotel, even with the hotel's help. I think if they can figure out a way to streamline this process it would really improve things. It would be great if they offered their own black car service on demand, which I think guests would use over cabs.
Great location, rooms and service without an attitude. Unfortunately it's not the case in most places for foreigners. Every stuff member was friendly ( not all speak English) but they are very careful even taking your orders if they don't get it ...they will ask for help ;-).... rooms are very specious, modern and are pretty clean ( they come at least twice to check on the room ). ... they also kinda "study" your habits and next time arrange even the water and your sink items in that order....always left extra bottles of water ( please don't drink from the sink).... I also needed a nail polish remover :-) and they were able to get it for me :-) haha Bar also has amazing 360 degrees views with a great modern atmosphere and live jazz music at night. If you are in the mood for high end shopping .... all the stores downstairs have a huge variety of goods.... Hermes... Cartier... Tiffany ... and there is tax refund kiosk...also there are specialty stores and Starbucks... don't eat downstairs ( food is not that great :-( in those independent restaurants and they also don't take credit cards only cash, wechat or alipay... location is great with a subway station downstairs.... also if you need a car ask them to call it from the reception so by the time you get down from the 63rd floor the car will be waiting for you... they always explain the driver where to go... remember not all of them speak English ....the price to take the car from the hotel is pretty much the same as DiDi...(local uber) Hotel and the surrounding area is very safe even to walk late to the silk market etc... Just be careful crossing the roads... people drive without following the rules ... use underground pathways if available... Ps...breakfast is also great ....I didn't go to the pool but my husband did and he said it was great also....we also had a private arrangement in the ballroom and it was also well organized... Overall great experience...
After initial hesitation but as a Hyatt fan, I decided to come back to the Park Hyatt in Beijing despite the theft of money in my room a few years ago. However, I was disappointed when I arrived at the hotel: - the check-in procedure took more than 15 minutes while knowing I already made the online check-in. As a Hyatt Globalist member, I am usually escorted to my room upon arrival at any Hyatt properties, - there was no welcome card from the GM in my room, - the room was not clean: I found hairs beside the desk, and an iron board in the middle of the room. Gym: - I discovered used tissues on the cardio machine. The staff watched me do the cleaning without offering any help. - I had to invite a coach to avoid speaking loudly after hearing him scream more than half an hour. PS. the GM offered to meet me to discuss these issues but only before 19h. He seems to have contaminated by bureaucracy.
this is easily one of the better hotels i've stayed in. the location is superb, the rooms are big and awesome, the overall hotel feel is very quiet and comfortable. the restaurants aren't anything to shout about but everything else is great
Blessed with clear blue skies in bj, had the luxury to enjoy the full view of the skyscape- can see as far as the tiananmen square from the lvl 63 hotel lobby. Even had the chance to try out the electric bicycle- enjoyed my cycling trip to tiananmen square and back. Tourists beware though - you will have to juggle the China traffic. Room was clean and big- absolutely stunning and no complaints
Beijing is huge so location is relative. Hôtel is on top of 1 and 10 subway, which is very convenient (20 minutes) to the forbidden city and other attractions. Rooms are well appointed and clean. Service is impeccable. The key to China and Beijing in particular is that some hotels carry well known brand names but are often built and managed by state controlled local service providers, which is below the international standard for said brand. I won't name names. The point is this hotel decor, service, and feel is consistent with other Park Hyatts in any other major city. You get what you expect, a complete higher end experience. And you can find deals on the rooms so it can offer good value. I will stay here again.
This is one of Hyatt's nicest hotels in Asia. The breakfast/dinner/bar areas are exceptional, as are the rooms. Easy access to the Metro and short walking distance to many of Beijing's key tourist attractions. The only disappointment is the views from the hotel. Beijing suffers from terrible air pollution..., but you can't blame the Park Hyatt for that!
This is the best hotel in Beijing!!! Location, property, guest service are all perfect!!! Hotel staff really cared about customer feedback and did everything they could to help my request. Highly recommend for business and leisure travelers in Beijing.
Excellent hotel with efficient, friendly service. Rooms were clean and very modern resulting in a peaceful environment. I travel extensively and this is one of my favorite places. Can't wait for my next visit.
Reviews from Trip Advisor
93% of guests recommend this hotelTotal of 839 reviews